Digital Antenna PowerMax 4KSBR-50M User manual

Installation and Operation Manual
PowerMax
TM
4
KSBR
-
50
M
7
0 dB Gain Dual Band
Wireless Amplifier/Repeater System
!
!
Digital Antenna, Inc.
www.digitalantenna.com
!
!
5325 NW 108th Avenue
Sunrise, FL 33351
!
!
t 954.747.7022
f 954.747.7088
Read Instruction
s
before installing!
If you do not understand instructions,
seek professional installation.
DIGITAL
ANTENNA
Repeater
-
DA4000SBR
Outside Antenna
-
288
-
PW
Inside Antenna
-
426
-
PW
Outs
ide
Antenna Cable
-
340
-
50NM
Inside
Antenna
Cable
-
240
-
15NM
1”
-
14 Mount
-
DM194 & F114
Power
Supply
-
DP515
L
-
Bracket
-
DH288

2
INSTALLATION AND OPERATION MANUAL
Model
4KSBR
-
50
M
1. Package Contents……………………………………………………………………..
3
2. Important Safet
y Information…………………………………………………………
3
a.
Limited Warranty……………………………………………………….
4
b.
Limitation on Liability…………………………………………………..
4
c.
FCC Regulations…………………………………………………………
4
3. Pre
-
installation Guidelines…………………………………………………………….
5
a.
Installation Tools……………………
……………………………...……
5
b.
Installation Procedure………………………………………………..….
5
c.
Electrical Power………………………………………………………....
6
d.
Amplifier/Repeater Status……………………………………………….
7
e.
Interior
Coverage Problems…
…………
………
.
…………………….
8
f.
Coaxial Cable Recommendations………………………………………..
8
5. Marine
and RV
Installation
...
……………………………………………………..…
..
.
9
6
. Electrical Specifications…………………………………………………………….. 1
0
7
.
Antenna & Accessory Options
……………………………
.
……………………
…
…
1
2
8
. Technical Support…………………………………………………………………… 1
3
For answers to
Frequen
tly Asked Questions
visit
www.DigitalAntenna.com

3
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1. Package Contents
Part Number
Description
DA4000SBR
60dB gain
Dual Band Wireless Cellul
ar Amplifier/Repeater
288
-
PW
9dB gain ou
tside omni
-
directional dual band cell antenna
426
-
PW
9dB gain i
nside
directional
dual band cell antenna
& wall mount
340
-
50NM
50'
(DA340)
cable
w/ N male & mini
-
UHF male connectors
240
-
15NM
15' (DA240) cable w
/ N male & mini
-
UHF male connectors
DP515
12 VDC to 5 VDC power cable
F114
1”
-
14 threaded mounting ferrule
DM194
1”
-
14 threaded mount
DH288
Stainless steel mounting hardware: qty 2 U
-
bolts, nuts, washers; qty 4
philips head screws
2. Important Saf
ety Information
The DA4000SBR system complies with all FCC, IC, UL rules, regulations and codes.
Follow all guidelines in the installation and instruction manual and read completely
before beginning the installation procedure. Do not deviate or disregar
d any of the safety
features included in the manual or with the equipment, nor operate the system in an
unintended
manner
.
WARNING!
Only Digital Antenna authorized products may be used with the
DA4000SBR system. Using unauthorized equipment with the
DA40
00SBR system will harm the system, voids the warranty and can be
detected in the event of a failure.
WARNING!
Do not install antenna near power lines. Contact with any high voltage
power lines could result in shock or loss of life.
WARNING!
Handle all e
lectronic parts with care. Dropping or mishandling the
DA4000SBR amplifier/repeater, antennas or power supplies can damage
sensitive RF and electronic components.
DO NOT TURN AMPLIFIER ON
UNTIL ANTENNAS ARE SECURELY
ATTACHED TO AMPLIFIER AND
PROPERLY SEPARATED

4
a. LIMITED WARRANTY
Digital Antenna, Inc. warrants marine antennas for five (5) years an
d cellular antennas and amplifiers for one (1) year
that its Products sold hereunder will at the time of shipment be free from defects in material and workmanship and will
conform to Digital Antenna’s applicable specifications or, if appropriate, to Custom
er’s specifications previously
accepted by Digital Antenna in writing.
If products sold hereunder are not as warranted, Digital Antenna shall, at its option
,
either repair or replace the product,
provided proof of purchase and written notice of nonconfor
mance are received by Digital Antenna within five (5) or
one (1) years of date of purchase and provided said nonconforming Products are, with Digital Antenna’s written
authorization, returned in protected shipping containers. Digital Antenna will pay for t
ransporting the repaired or
exchanged product to Customer.
This warranty shall not apply to any Products Digital Antenna determined to have been, by Customer
or
otherwise,
subjected to mishandling, misuse, neglect, improper testing, repair alteration, da
mage, assembly or processing that
alters physical or electrical properties.
b. LIMITATION ON LIABILITY
In no event shall Digital Antenna, Inc. Be liable for any direct, indirect, special, punitive, incidental, exemplary or
consequential damages, or any da
mages whatsoever, even if Digital Antenna, Inc. Has been previously advised of the
possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in
connection with the use, inability to use, or perform
ance of the information, services, products, and materials available
from this manual. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.
Because some jurisdictions do not allow limitations on how long an
implied warranty lasts, or the exclusion or
limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
c. FCC REGULATIONS
FCC ID: PZODA4000SBR
This equipment has been tested and found to comply with the
limits for a class B device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference. This equipment
generates, uses and can radiate radio frequency energy and if not installed and used
in accordance with this instruction
manual, may cause harmful interference to radio communications, However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio
or other electronic
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of more of the following measures:
x
Reorient or relocate the receiving antenna
x
Increase the separat
ion between the equipment and receiver
x
Connect to isolated power with a ground cable going directly to the battery, DC source or house ground
x
Repositioning of the coaxial cable may also eliminate interference
x
Consult the dealer or an experienced electronic
s technician for help.
Warning: Changes or modifications not expressly approved by Digital Antenna, Inc. could void the user's authority to
operate the equipment.

5
3. Pre
-
Installation Guidelines
a. INSTALLATION TOOLS
The following too
ls are required for installation:
x
Standard wrench and philips head screwdriver
x
Standard drill with ½” bit (optional)
x
Cellular phone operating on 8
5
0
and/
or 1900 MHz bands (any USA or Canadian
cellular phone except Nextel)
x
Wire fasteners (optional)
x
Multi
-
me
ter for testing electrical continuity and AC and DC line voltage (for
troubleshooting only)
b. INSTALLATION PROCEDURE
Description of DA4000SBR System
The DA4000SBR Dual Band Wireless Amplifier/Repeater system provides cellular
signal coverage to
interior
areas that have low signal strength to adequately operate a
cellular phone. In these poor
interior
coverage areas it becomes difficult to place or
receive calls and usually results in a dropped call. The DA4000SBR dual band
amplifier/repeater system provi
des increased reception indoors by filtering, re
-
directing
and amplifying the available
exterior (outside)
signal. This translates into fewer dropped
calls, clear connections and stronger signals. The DA4000SBR dual band system operates
with all carriers i
n the USA and Canada except Nextel
/iden providers.
External
Omni-directional
Antenna
Low loss
Cable
Cellular
Booster
Internal
Directional
Antenna
Marine Wireless Repeater Installation
RV Wireless repeater Installation
Low loss
Cable
2006 Digital Antenna Inc.
Internal
Directional
Antenna
External
Omni-directional
Antenna
Cellular
Booster
The 4
K
SBR
-
50M
system contains a
9dB gain directional
dual band indoor antenna,
amplifier/repeater unit and
9dB gain
omni
-
directional outdoor antenna.
The outdoor
antenna
must be installed and operate in a vertical position. The indoor antenna must be
mounted with the back side of the antenna (metal side) facing the outside antenna
. The
outside antenna
must be installed outside the boat or RV and can be mounted with the
inc
luded 1”
-
14 mount or L
-
bracket.
The inside antenna must be
mounted
25’ or greater
away from the outside antenna with the directed signal facing away from the outside
antenna.
Also, t
he
inside and outside antenna must be separated by an exterior wall.
Typ
ical In
terior
Coverage
The DA4000SBR system is designed to provide optimal coverage
18’
–
40’ from the inside
antenna’s front facing plastic side
up to 20+ miles from cell tower
.
Interior coverage
varies based upon the
outside signal strength
.
Typically th
e DA4000SBR system will
penetrate 1
-
2 interior walls based upon construction material.
To increase coverage area,
use
a cellular combiner and multiple inside antennas. (
pg
13
).

6
Pre
-
installation Considerations
Establish a site installation plan based upo
n desired
interior
coverage area
x
The inside and outside antenna
s
must have a separation distance of
25
feet or
greater and
must be
separated by an exterior wall
.
The outside
antenna must be in
a vertical position
and the inside antenna (plastic side) must
face away from the
outside antenna
.
x
Identify the outside antenna location
in the highest,
secure, unobstructed area. On
an RV the antenna can be attached to the back
ladder
. On a boat
or RV,
the
outside antenna
’s white fiberglass portion
sh
ould be mounted clear of metal
objects, 3’ from other antennas and as high as possible.
x
For maximum coverage the location of the indoor antenna should have a direct
line
-
of
-
site to as much of the coverage area as possible.
Never turn the repeater
on witho
ut antennas and cable
s
securely attached.
x
Based upon the desired
interior
coverage area, choose a central location for the
DA4000SBR
repeater
unit
within 6’ of a 12VDC power receptacle.
If the
location
of the DA4000SBR unit
is not
mounted
within reach of t
he supplied 50’ cable
,
a
25
’
extension cable
and 75’
or 100’
replacement
cables
are available (
sold
separately
).
The DA4000SBR unit is not waterproof and must be
mounted
in a
dry location.
c. ELECTRICAL POWER
WARNING!
Only the provided power cable
is
to
be used with the DA4000SBR system.
Using any other power cables will harm the DA4000SBR
amplifier/repeater unit, can be detected and voids the warranty.
The 12 VDC
power supply
, PN DP515, has a micro
-
processor controller
to turn
the repeater off if not
properly installed. If a red flashing light appears on the
power supply, relocate the inside and outside antennas until the power supply has
a constant green light. The power supply can be reset by unplugging the cigarette
adapter from the power source.
INTERNAL DIRECTIONAL ANTENNA LOCATION OPTIONS
WALL FLUSH MOUNT
Facing forward
CORNER MOUNT
Facing diagonally
CEILING MOUNT
Facing down
Boosted Cell Signal
B
o
o
s
t
e
d
C
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l
S
i
g
n
a
l
B
o
o
s
t
e
d
C
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l
S
i
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n
a
l
2006 Digital Antenna Inc.

7
d. AMPLIFIER/REPEATER STATUS
The DA4000SBR unit is designed with a status/fault indicator to indicate proper unit
functionality. The chart below details the different LED color indicators.
LED
Status
GREEN
solid light
Normal Status
YELLOW/ORAN
GE
flickering light
Degree of cellular transmission activity
or may stay
green with cell phones operating on 1900 MHz.
Solid
RED
light
TURN OFF,
Fault needs immediate corrective
action
No light
No power to the DA4000SBR amplifier/repeater or
unit is d
amaged
If a red flashing light appears on the
DP515
power supply, relocate the inside and outside
antennas until the power supply has a constant green light. The power supply can be reset
by unplugging the cigarette adapter from the power source.
GREE
N solid light
Normal status
Flashing RED light
Power supply stops power to repeater until
antennas are properly installed.
Green light
on repeater
–
shows normal Status and DA4000SBR is operating normally
unless coverage area is only 1
-
2’ from inside a
ntenna
.
If coverage area is only 1
-
2’,
DA4000SBR repeater is automatically powering down to prevent an oscillation. Re
-
locate antennas until coverage area is greater.
Green/yellow/orange flickering light
on repeater
-
shows that cellular activity is being
transmitted through the DA4000SBR unit
unless cell phone is operating on 1900 MHz
.
The light will remain green with low levels of cellular transmission and change to
flickering yellow/orange as transmission increases. The light may remain green with low
l
evels of transmission.
When a yellow/orange light is present, it must always go back to
green when call is finished. If it does not go back to green, re
-
locate antennas until light
goes back to green.
Solid Red light
on Repeater
–
indicates a fault. Turn
OFF
power switch and proceed
with the following corrective actions:
x
The red light indicates that the inside and outside antennas are located too close to
each other and need to be re
-
located. A typical installation requires that the inside
and outside ante
nnas have a minimum separation distance of
25
feet and be
separated by an exterior wall. If the inside and outside antennas are not
25
feet
apart or more, re
-
locate the antennas.
x
If the outside and inside antennas are separated by
25
’ or more and an exte
rior
wall
,
t
he red light
may be indicating
the use of analog phones.
Contact Digital
antenna if you are using an analog phone.
No light
on Repeater
–
indicates
improper installation and
the
power supply is stopping
power to the repeater or no power is av
ailable
. Proceed with the following corrective
actions:
x
Only after all cables and antennas are securely attached, v
erify that the power
switch on the DA4000SBR unit is in the ON position.

8
x
Unplug the 12VDC power supply from the repeater and the power sou
rce. Re
-
plug the 12VDC power supply into the power source and t
est for 5VDC power
on
the output plug.
5VDC will only be available if the power supply light is green on
the black box and solid red on the cigarette adapter. 5VDC will not be available at
the
plug if the LED on the power supply box is flashing red. The power supply
must be reset by unplugging it from the power source.
x
If the red light continues to flash on the power supply box after reset (unplugging
from power source and plugging back in), the
antennas need to be re
-
located until
the light on the power supply box and repeater remain green.
If analog service is
being used, contact Digital Antenna.
e. COVERAGE PROBLEMS
If the DA4000SBR unit does not indicate a red light and the coverage area a
ppears to be
smaller than anticipated, one or more of the following may limit the signal strength to the
area.
x
Cell Phone Bars
-
The bars on the cell phone do not indicate coverage area. One
bar may be adequate to successfully place and receive calls. Test
coverage area by
successfully completing calls while disregarding bar indicator.
x
Physical obstructions degrading the cell signal
–
the path of the cell signal is
weakened by objects. Large metal objects block or reflect the signal. Inspect the
coverage ar
ea, rearrange any objects in the path of the cell signal or relocate the
indoor antenna.
x
Output Power Control
–
The DA4000SBR has an internal output power control
circuit that automatically lowers the power when the inside and outside antenna
are locate
d too close. Verify that inside and outside antennas are located
at least
25
’ apart or more and separated by an exterior wall.
x
Weak Outside Signal
–
If the outside signal is very weak, the interior coverage
area will be small.
As you travel away from all a
vailable cell towers the interior
coverage area will lessen until no signal is present outside to amplify.
x
Cabling
–
examine coaxial cable run and verify that the cable is not kinked,
coiled or damaged. Re
-
locate cable to avoid kinks or coils. The serial n
umber on
the DA4000SBR unit must be available.
f. COAXIAL CABLE RECOMMENDATIONS
The DA4000SBR system includes 50’ of Digital Antenna’s
PowerMax
TM
ULTRA low
loss cable and connectors for easy installation. If the application requires more than the
suppli
ed cable,
PowerMax
TM
DA340 ULTRA low loss 25’ extension cable and 75’
or
100’
replacement cable
s
are available. Only Digital Antenna authorized cable can be used
to complete the installation. Unauthorized cable usage can be detected and voids the
warranty.
LMR400 cable by Times Microwave may be used for cable runs less than 150’,
LMR600 may be used for runs less than 200’. For cable runs greater than 200’, contact
Digital Antenna to verify cable selection.

9
4
. Marine
or RV
Installation
Review pre
-
i
nstallation considerations and determine site installation plan.
1.
Install supplied outside antenna
(288
-
PW) in a vertical position
with the
supplied
L
-
bracket
(RV back ladder)
or 1”
-
14 mount
(boat radar arch)
.
Mount the outside
antenna clear of metal obje
cts and obstructions and as high as possible. (Follow
minimum
25
’
i
nside and
o
utside antenna separation guideline)
Antennas must be
separated by a structure and
25
’ or greater distance
with as much vertical
separation as possible
. Vertical separation is be
tter than horizontal.
A
repeater
system can not be used in open air such as an open console boat.
WARNING!
-
Only Digital Antenna authorized products may be used
with the DA4000SBR system. Using unauthorized equipment will harm
the DA4000SBR system, can
be detected and voids the warranty.
2.
On supplied 50’ cable (
340
-
50NM
) (or optional
25’ extension cable
or
75’
or 100’
replacement
cable
s
) attach N male connector to N female connector on outside
antenna.
Route cable
according to site installation plan to t
he DA4000SBR unit.
3.
Attach mini
-
UHF male connector at the end of the supplied 50’ cable to
DA4000SBR unit on the port labeled outside antenna. Attach the
15
’
cable to the
inside antenna
and
port labeled inside antenna.
DO NOT turn the repeater on
until
ant
ennas and cables
are
securely attached.
4.
The DA4000SBR unit has four mounting holes that can be fastened to a secure
surface. (fastening hardware not included) When mounting the DA4000SBR unit
the inside antenna must be
facing away from the outside antenna
.
5.
Plug the 12 VDC to 5 VDC power cable (DP515) into the DA4000SBR unit. Plug
the other end into a 12VDC cigarette style power source.
The 12 VDC power supply
(
DP515
)
has a micro
-
processor controller to turn the
repeater off if not properly installed. If a
red flashing light appears on the power
supply, relocate the inside and outside antennas until the power supply has a
constant green light. The power supply can be reset by unplugging the cigarette
adapter from the power source.
WARNING!
To have DC po
wer hardwired consult a professional electronic technician.
6.
Turn
the power switch to ON. If the light on the DA4000SBR unit
and 12VDC
power supply are
green th
e
n the DA4000SBR system is operating.
Test the
amplifier/repeater system by making a cell call
and verifying that the
repeater
indicator light does not turn red
or the 12VDC power supply does not flash red
. If
the light on the DA4000SBR unit is red immediately turn OFF the DA4000SBR
unit and refer to the Amplifier/Repeater status section.
The repea
ter system
only amplifies existing outside cell signal
;
it
does NOT
create a cell signal
.
I
f no outside signal is present
, the repeater has no signal to
amplify
. The outside antenna should be mounted as high as possible to capture the
available cell signa
l.

10
5
. Specifications
Amplifier/Repeater Unit
PN
DA4000SBR
x
Frequency:
Uplink: 824
-
849 MHz and 1850
-
1910 MHz
Downlink: 869
-
895 MHz and 1930
-
1990 MHz
x
Modulations:
ALL
x
Max Output Power: 3W (824
-
849 MHz), 2W (1850
-
1910 MHz)
x
Dynamic Variable G
ain: 6
4
dB Max
x
Impedance: 50 ohms
x
Noise Figure: <
4
dB
x
Power Consumption: Standby 5 vdc/0.5A, Uplink 5 vdc/1.5A
x
Internal Fuse: 3A
x
FCC approved, FCC ID: PZODA4000SBR
x
Industry Canada approved, IC ID: 4260A
-
DA4000SBR
x
Dimensions: 4.5" l x 4.0" w x 1.25" h (114
mm x 102mm x 32mm)
x
Weight: 12 oz (.345 kg)
x
RF Connections:
Outside Antenna Port: Mini
-
UHF Female
Inside Antenna Port: Mini
-
UHF Female
DC Power: Coaxial ID = 2.5mm, OD = 5.5mm (center positive)
x
Indicator: Multi color status indicator
x
Powe
r Switch: Slide switch toward LED = ON
Outside Antenna
PN
288
-
P
W
x
Radiation pattern: Omni
-
directional
x
Gain: 9 dBi
x
Bandwidth VSWR: < 1.5:1 = 810
-
950 and 1800
-
1980 MHz
x
Max input power: 250 watts
x
Dimensions: 18" l x .75” OD ( 45.7 cm x .2 cm )
x
Weight:
8
oz.
x
RF connector: N female
x
Wind rating: 121.8 mph
x
Installation: supplied L
-
bracket and
1”
-
14 mount
Inside Antenna
PN
426
-
PW
x
Radiation pattern:
D
irectional
x
Gain: 9dB
x
Bandwidth VSWR: < 1.5:1 = 810
-
950 and 1800
-
1980 MHz
x
Max input power: 50 watts
x
Dimens
ions: 8.5” l x 7” w x 1.7” h (210 x 180 x 43 mm)
x
Weight:
1.5 lb (.7 kg)
x
RF connector:
Type N
fe
male
x
Installation:
Supplied wall bracket

11
Cable
PN
340
-
50NM
x
Length: 50’
x
Impedance: 50 Ohm
x
RF connectors:
Type
N male and mini
-
UHF male factory attached
x
Atte
nuation at 800 MHz:
5.7
dB per
10
0’
x
Attenuation at 1900 MHz:
8
.5dB per
10
0’
Cable
PN 240
-
15NM
x
Length: 15’
x
Impedance: 50 Ohm
x
RF connectors: Type N male and mini
-
UHF male factory attached
x
Attenuation at 800 MHz: 7.1dB per 100’
x
Attenuation at 1900 MHz: 11
.2dB per 100’
Power Cable
PN
DP515
x
Input: 9VDC to 24 VDC
x
Output: 5VDC 1.5A
x
Connector: Cigarette lighter style
x
Internal fuse: 3A
x
Cord Length: 76” (1.93m)
x
Output plug: 5.5 x 2.5 x 11mm

12
6
.
Antenna & Accessory Options
For complete spec
ifications
Visit
www.DigitalAntenna.com
White
PN
Black
PN
Omni
-
directional Cell Antennas
(Outside)
2.5' Dual Band 9dB Gain Cellular Antenna
w/ male 1"
-
14
854
-
CW
854
-
CB
4' Dual Band 9dB Gain Cellular Antenna
w/ male 1"
-
14
883
-
CW
883
-
CB
8' Dual Band 9dB Gain Cellular
Antenna
w/ male 1"
-
14
897
-
CW
897
-
CB
2.5'
Dual Band 9dB Gain Cellular Antenna
w/ wall
-
pole base
996
-
CW
996
-
CB
4'
Dual Band 9dB Gain Cellular Antenna
w/ wall
-
pole base
962
-
CW
962
-
CB
8'
Dual Band 9dB Gain Cellular Antenna
w/ wall
-
pole base
967
-
CW
967
-
CB
High Gain
Directional Cell Antennas
(Outside)
Multi
-
Band
9 dB gain
Panel Antenna
426
-
PW
N/A
Multi
-
Band
10 dB gain
Directional Antenna
N/A
489
-
DB
Low Band
(800 MHz)
14 dB gain
Yagi Cellular
N/A
408
-
YB
High Band
(1900 MHz) 14 dB
Yagi Cellular
N/A
419
-
YB
High Gain
Cell Antennas (Inside)
Multi
-
band Ceiling Mount Antenna
433
-
CM
N/A
Multi
-
Band 9 dB gain
Directional
Panel Antenna
426
-
PW
N/A
Cables
25’ Extension Cable (for use with 50’ cable 340
-
50NM only)
340
-
25NE
50’
PowerMax
TM
DA340
Cable
A
ssembly
(
for outside antenna
)
340
-
50NM
75’ PowerMax
TM
DA340 Cable Assembly
(for outside antenna)
340
-
75NM
100’ PowerMax
TM
DA340 Cable Assembly
(for outside antenna)
340
-
100NM
100’ up to
150’ DA440 Bulk Cable (for outside antenna)
DA440
10’ DA240 C
able Assembly (extends 135
-
RD inside antenna)
240
-
10FM
20’ DA340 Cable Assembly (extends 135
-
RD inside antenna)
340
-
20FM
25’ DA340 Cable Assembly (extends 135
-
RD inside antenna)
340
-
25FM
Connectors
Mini
-
UHF Male (RG174 cable)
DA274
Mini
-
UHF Male
(DA340 cable)
DA434
Mini
-
UHF Male (DA440 cable)
DA442
Type N Female (DA340 cable)
DA371
Type N Female (DA440 cable)
DA390
Type N Male (DA340 cable)
DA445
Type N Male (DA440 cable)
DA473
Miscellaneous
Ferrule for mounting
PN
288
-
PW on 1”x14
male threads
F114
2
-
way Cellular Combiner w/ mini
-
UHF female connectors
DA
-
2100
S
tainless
S
teel
Straight Mount
DM182
S
tainless
S
teel
Ratchet Mount
DM223
Digital Antenna manufactur
e
s cellular amplifiers, repeaters and antennas
to
enhance
communicat
ion on land or sea. All products are designed, engineered and manufactured
by Digital Antenna in the USA. Visit
www.DigitalAntenna.com
to view our complete
product line.

13
7
. Technical Support
For answers
to
most questions access
Digital Antenna’s knowledgebase and
Troubleshooter section
on Digital Antenna’s website
www.DigitalAntenna.com
.
When
contacting Digital antenna regarding your repeater, l
ocate the
pr
oduct’s
serial number on
the DA4000SBR unit before calling. The serial number is located on the bottom of the
DA4000SBR unit. The DA4000SBR serial number must be available to authorize
technical support and/or establish a return authorization.
For instal
lation support contact your dealer. For system warranty issues contact Digital
Antenna Technical Support between the hours of 9:00 AM and 5:00 PM EST, at 954
-
747
-
7022 or e
-
mail
[email protected]
.
The DA4000SBR system must be
used with Digital Antenna authorized equipment. The technical support team will only
support Digital Antenna authorized equipment. Contact your dealer for installation
questions.
For answers to
Frequently Asked Questions
(FAQs)
visit
Digital Antenna’s
Knowledgebase at
www.DigitalAntenna.com