Directed Electronics PYTHON 210P User manual

PYTHON®GPS Service Plans Silver Gold Platinum
Fee per Vehicle $99 $199 $299
One Time Activation Fee $25 $25 $25
Service Term (Months) 12 24 36
Plan Includes:
Connections to PYTHON®GPS 100 200 300
PYTHON®DLX Warranty (Months) 12 24 36
Extra
Connections (100) $49 $49 $49
OOWWNNEERRSSMMAANNUUAALL
ACTIVATION AND SERVICE PLAN REQUIRED:
GGEETTTTIINNGG
SSTTAARRTTEEDD
Select a plan at www.pythongps.com and start using your PYTHON GPS today!
Automated feature access: (866) PYTHON1 (866-798-4661)
Email: [e-mail]
Questions regarding installation, please call your local dealer.
Notes: Each action and alert requires one PYTHON®connection. Track feature
requires 7 connections to track for a 30 minute time period.
210P
©2006 Directed Electronics—All rights reserved. GPS210P 04-06
210P

Python®210P
GPS TRACKING
OWNER'S GUIDE
READ ME FIRST
Python®210P
GPS TRACKING
OWNER'S GUIDE
READ ME FIRST
© Directed Electronics Vista, CA
GPS210P 04-06

NON-TRANSFERABLE HARDWARE LIMITED WARRANTY
Directed Electronics (Directed) promises to the original purchaser that the GPS automotive tracking
unit (the Product), excluding accessories, purchased and installed from a Directed authorized dealer
is free from defects in materials or workmanship under normal use and conditions for a period of time
equal to the duration of Service Agreement for activation and provision of tracking and notification
services of the Product by the purchaser. For example if the purchaser enters a one year Service con-
tract they will have a one year warranty, a two year contract will be a two year warranty and a three
year contract will be a three year warranty. In no event shall the warranty exceed three years.
Should the Product be determined defective during the applicable warranty period, the Product will be
repaired or replaced with a new or comparable reconditioned part(s), at Directed’s option. To obtain
warranty service, the Product must be returned to a Directed authorized dealer along with proof of
purchase and installation, evidenced by the original Product purchase receipt.
Note: This warranty does not cover labor costs for the removal and reinstallation of the Product. This
warranty does not cover subscriber agreements or failure of services provided under the terms of the
subscriber agreement, or failure of GPS satellite transmission or cellular network function. Purchaser
is required to enter separate subscriber contracts in order to receive these services. IN ORDER FOR
THIS WARRANTY TO BE VALID,YOUR PRODUCT MUST BE DELIVERED WITH PROOF OF PUR-
CHASE AND PROOF OF INSTALLATION BY AN AUTHORIZED DIRECTED DEALER. ALL PROD-
UCTS RECEIVED BY DIRECTED FOR WARRANTY REPAIR WITHOUT PROOF OF DIRECTED
DEALER INSTALLATION WILL BE DENIED.
This warranty is non-transferable and does not apply to any Product that has been modified or used
in a manner contrary to its intended purpose, and does not cover damage to the Product caused by
installation or removal of the Product. This warranty is VOID if the product has been damaged by
improper maintenance, accident or unreasonable use, negligence, acts of God, neglect, improper
service or other causes not arising out of defect in materials or construction. This warranty does not
cover the elimination of externally generated static or noise, or the correction of antenna problems or
weak GPS reception, damage to software, accessories or vehicle electrical systems, cosmetic dam-
age or damage due to negligence, misuse, abuse, failure to follow operating instructions, accidental
spills or customer applied cleaners, damage due to environmental causes such as floods, airborne
fallout, chemicals, salt, hail, windstorms, moisture, lightning or extreme temperatures, damage due to
accidents, road hazards, fire, theft, loss or vandalism, damage due to improper connection to equip-
ment of another manufacturer, modification of existing equipment, faulty installation or use of a
Product which has been opened or tampered with for any reason or which has been damaged due to
alteration or service performed by anyone other than Directed Electronics.
EXCEPT AS STATED HEREIN, ALL WARRANTIES INCLUDING BUT NOT LIMITED TO EXPRESS
WARRANTY, IMPLIED WARRANTY, WARRANTY OF MERCHANTABILITY, FITNESS FOR PAR-
TICULAR PURPOSE, AND WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPER-
© 2006 Directed Electronics all rights reserved 3

TY ARE EXPRESSLY EXCLUDED TO THE MAXIMUM EXTENT ALLOWED BY LAW, AND
DIRECTED NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY
LIABILITY IN CONNECTION WITH THE SALE OF THE PRODUCT. DIRECTED HAS ABSOLUTE-
LY NO LIABILITY FOR ANY AND ALL ACTS OF THIRD PARTIES INCLUDING ITS LICENSED
DEALERS OR INSTALLERS. IN NO EVENT WILL DIRECTED ELECTRONICS BE LIABLE FOR
ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROF-
ITS), BY PURCHASING THIS PRODUCT,THE CONSUMER AGREES AND CONSENTS THAT ALL
DISPUTES BETWEEN THE CONSUMER AND DIRECTED SHALL BE RESOLVED IN ACCOR-
DANCE WITH CALIFORNIA LAWS IN SAN DIEGO COUNTY, CALIFORNIA.
Some states do not allow limitation on how long an implied warranty lasts. In such states, the limita-
tions or exclusions of this Limited Warranty may not apply. Some states do not allow the exclusion or
limitation of incidental or consequential damages. In such states, the exclusion or limitation of this
Limited Warranty may not apply to you. This Limited Warranty gives you specific legal rights, and you
may have other rights which vary from state to state.
This product may be covered by a Guaranteed Protection Plan ("GPP"). See your authorized Directed
Electronics dealer for details of the plan or call Directed Electronics Customer Service at 1-800-876-
0800. Directed Electronics security systems, including this unit, are deterrents against possible theft.
Directed Electronics is not offering a guarantee or insurance against vandalism, damage or theft of the
automobile, its parts or contents; and hereby expressly disclaims any liability whatsoever, including
without limitation, liability for theft, damage and/or vandalism. Directed Electronics does not and has not
authorized any person or entity to create for it any other obligation, promise, duty or obligation in
connection with this product.
Make sure you have all of the following information from your dealer:
A clear copy of the sales receipt, showing the following:
❍Date of purchase
❍Your full name and address
❍Authorized dealer's company name and address
❍Type of product/Security System installed
❍Year, make, model and color of the automobile
❍Automobile license number
❍ Vehicle identification number
❍ All security options installed on automobile
❍Installation receipts
4© 2006 Directed Electronics all rights reserved

Table of Contents
NON-TRANSFERABLE HARDWARE LIMITED WARRANTY . . . . . . . . . . . .3
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Inside your PYTHON® GPS Tracking Box . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Creating Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
PYTHON® Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using PYTHON GPS Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Perform an action from the web: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Incomplete Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Perform an action from the telephone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Alert Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
To Set-up Alert Notifications: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Understanding the Alert and Action Data . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Purchase More Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Service Plans and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Paying by Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
GPS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
GPS Accuracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Future of GPS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Legal Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Privacy Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
© 2006 Directed Electronics all rights reserved 5

Getting Started
ESN (Electronic Serial Number) - the sticker can be found on your membership
card.
Enter the following information for future reference.
Account Number
Password
Vehicle Information Number (VIN)
sticker will be placed here
6© 2006 Directed Electronics all rights reserved

Getting Help
From the www.pythongps.com website you can access Online Help and
Frequently Asked Questions (FAQ's). The FAQ and Help pages can be
accessed only when logged into the account, if you are experiencing problems
creating and accessing your account, please use contact information below. If
you do not find what you need PYTHON Customer Care will be happy to
answer any of your questions.
For questions regarding your service plans and to access on-line features:
Toll Free: 1 (866) PYTHON1 (866-798-4661)
Email: [e-mail]
For questions regarding your installation contact your local dealer:
Enter your dealer information below:
Dealership Name: _______________________________
Installer Name: _________________________________
Phone Number: _________________________________
Mailing Address:
Directed Electronics
1 Viper Way Vista, CA 92081
© 2006 Directed Electronics all rights reserved 7

Inside your PYTHON®GPS Tracking Box
Your PYTHON®Vehicle Protection kit contains the following:
❍The PYTHON®210P
❍Antenna
❍Main Wiring Harness
❍Backup Battery
❍Feature Moduel
❍Installation Kit
❍Installation Guide
❍Owner’s Guide
❍Wallet Card
❍Warranty Card
Creating Your Account
If you do not already have a PYTHON®account you will need to create one
before you can use all the features of the PYTHON®service.
Important:The GPS 210 System ("Product") may be permanently disabled
if an account has not been created within 30 days from the date of
Product installation into the vehicle.
If you fail to renew the Service Agreement within 15 days from the expi-
ration of your then-current agreement, Directed Electronics reserves the
right to permanently disable the Product.
To setup a new PYTHON®account, follow these few simple steps.
1. From your browser type in the address line www.pythongps.com . The
PYTHON GPS Tracking logon page opens.
8© 2006 Directed Electronics all rights reserved

NOTE: You will be required to read the Service Terms and Conditions in its
entirety. Scroll to the end of the agreement for the Accept button to appear and
click on it.
© 2006 Directed Electronics all rights reserved 9

2. Click on the "Create New Account" link. This brings you to Account setup.
From here you will be able to enter your ESN and VIN numbers, and select
your Service Term and Transaction packages.
3. Enter in your contact information. This includes your first and last name,
address, phone number etc.
4. Click Continue.
10 © 2006 Directed Electronics all rights reserved

5. Next, enter your PYTHON®210P ESN (found on the product box or on the
membership card where you affixed th label), along with the VIN. If you
have multiple devices for each of our household vehicles, make sure to
correctly match up the each ESN with the VIN so your Python®Online
service functions correctly.
6. Click Continue.
7. Next, you need to select your Service Plan and Connection bundles. From
the drop down menus select the Service Plan/Connection bundle. You can
© 2006 Directed Electronics all rights reserved 11

also choose the optional Connections bundle for each vehicle.
8. Click Continue.
9. Enter in your credit card information and click continue.
10. At this point you can review your purchase selections. If you need to make
any changes click on the Back button; otherwise, click on Continue to pro-
ceed with the purchase.
12 © 2006 Directed Electronics all rights reserved

11. The Purchase Confirmation page will open. This page is your receipt. It
also contains everything you'll need to log into the
www.pythongps.com
website or use the telephone system; Account Number, User ID and
Password. Print this page and keep it for reference.
You can now log into the
www.pythongps.com website.
PYTHON®Online
The www.pythongps.com website can be accessed from any internet connect-
© 2006 Directed Electronics all rights reserved 13

ed computer that meets the requirements outlined below:
System Requirements
Personal Computer with Intel, AMD, or Cyrix 600 MHz (or higher) Processor
128MB Randon Access Memory (RAM)
1024 x 768 Video Resolution with 16 bit color
MS Windows 98 or MS Windows NT4 Workstation (Srvice Pack 6a) or
Windows 2000 Professional, (Service Pack 2) or Windows XP (Preferred)
MS Internet Explorer 6.01 or Higher with 128 bit Encryption (Cipher Strength)
Dial-up Internet Access - minimum 56 kbps or High Speed (recommended)
Note: this system is not compatible with MAC systems.
You will need to have your User ID and Password to gain access.
Inside PYTHON®GPS Online you can:
❍Personalize account and vehicle information
❍View current and historical alert/action data for each vehicle with-
in your account
❍Get Help with your system
❍And much much more
14 © 2006 Directed Electronics all rights reserved

Security
Once your account has been created you will be assigned your Account
Number, User ID and Password. You will also be required to complete a secu-
rity question.
Things to keep in mind:
❍There is only one User ID and password for each account.
❍You can change your password and security answer at any time
through the
www.pythongps.com website.
❍Your password must be numeric digits with a minimum of 6 num-
bers and a maximum of 20 numbers.
❍You will be asked this information each time you access the
www.pythongps.com website or telephone system.
Please keep this information safe.You can record your information at the begin-
ning of this guide.
If you forget your password—
In the instance you forget your PYTHON®password we can send it to the email
address you have registered with your PYTHON®Online account. Simply click
on the Forgot Password link on the PYTHON®logon page.
Using PYTHON GPS Tracking
Actions
PYTHON®Consumer Initiated Actions are instructions, which are communicat-
ed to PYTHON®equipped vehicles, from any Internet access point or touch-
tone phone, 24 hours per day, 7 days per week.
© 2006 Directed Electronics all rights reserved 15

The Action icons send commands to the PYTHON®210P device to perform
specific tasks: Locate-On-Demand, Door Lock and Unlock, Arm and Disarm,
Starter Disable, Starter Enable, Remote Start and Continuous Track. The
Action icons are visible from any screen within the web interface. Actions can
be performed from the web interface or from a telephone.
Locate On Demand:
Locate your vehicle (i.e., late, missing, stolen, etc.) and receive
its location, speed and heading.
Remote Start:
Start your vehicle's engine and receive its location.
Door Unlock/Disarm:
Unlock the driver door and disarm the security system of your
vehicle and receive its location.
Door Lock/Arm:
Lock the vehicle’s door and arm the security system and receive
its location.
16 © 2006 Directed Electronics all rights reserved

Starter Disable: (Immobilize):
Disable your vehicle's starter if it is stolen and receive its location,
speed and heading. The next time your vehicle's ignition is turned
off and then on, it will not start.
Starter Enable:
Once it is secure to do so, enable your vehicle's starter from it's
disabled state.
Continuous Track:
Trace the route your vehicle is traveling by receiving the location,
speed and heading every five minutes for a total of thirty minutes.
© 2006 Directed Electronics all rights reserved 17

Perform an action from the web:
1. Select vehicle(s) from the Vehicles Tab or Alerts/Actions Tab.
2. Click on the action icon.
❍If you have enough Alert/Action connections available for the
selected action a confirmation message opens asking "This action
will debit your account x credit(s). Do you want to proceed with the
action?" Select Yes to proceed and No to cancel the action.
❍If you do not have enough Alert/Action connections to perform the
selected action a message "More connection credits are required
to complete the selected action. Select another action or purchase
more connection credits."
3. The Action Progress tab shows the progress of the request.
4. A Successful action displays the current information of the vehicle on the
map and on the Alerts/Actions tab. If the action is unsuccessful the Action
Progress tab will display "Incomplete" and the Alerts/Actions tab will dis-
play only the available information and the vehicle will not be mapped.
18 © 2006 Directed Electronics all rights reserved

Incomplete Actions
Your action request was incomplete because the vehicle's location was outside
a wireless coverage area. There is no cost when an action does not complete
successfully therefore your Alert/Action Connection meter will not be debited.
Perform an action from the telephone:
1. Dial the PYTHON®access number 1-(866) PYTHON1 (866-798-4661) and
enter your User ID and password.
2. Listen to the vehicle menu and press the number corresponding to the
vehicle you want to perform the action on. Example: Press 1 for Bob's Van,
Press 2 for Mary's Neon etc… If there is only one vehicle in your account
you are automatically forwarded to the Action menu.
3. Next, listen to the Action menu and press the number corresponding to the
action you want to perform. Example: Press 1 for the current location of
your vehicle, Press 2 to unlock your car door.
❍If you have enough Alert/Action connections available for the
selected action a confirmation message states "This action will
debit your account x credit(s). Do you want to proceed with the
action?" Select Yes to proceed and No to cancel the action.
❍If you do not have enough alert/action connections to perform the
selected action a message states "More connection credits are
required to complete the selected action. Select another action or
purchase more connection credits."
© 2006 Directed Electronics all rights reserved 19

4. Next, select to wait on the line to receive the response or perform another
action or hang-up.
5. Action responses state both the outcome of the action, and the nearest
address location of the vehicle. Example: "Your Locate action was suc-
cessful. Your vehicle is located at 1212 Main Street West, Chicago, Illinois,
USA”.
Alerts
PYTHON®Automated Alerts are automatic notifications of events, circum-
stances and conditions, which are constantly monitored and reported by
PYTHON®equipped vehicles. Alerts are automatically forwarded to your con-
tact points in virtual real-time. You can receive Alerts via email, phone (voice),
pager and a personal digital assistant (PDA). Go to Notification Setup to learn
how to direct your alerts.
Security System Trigger: (Early Theft Warning):
Obtain early indication of a possible vehicle theft by knowing
when your car alarm is triggered and receive the location of the
violation.
Unauthorized Movement: (Early Theft Warning):
Automatically know when your vehicle has moved while the
ignition is turned off (i.e., when being towed or when the ignition
is ON but the vehicle’s security system is armed) and receive the
location of the violation.
20 © 2006 Directed Electronics all rights reserved