Domintell Dcare User manual

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User manual
Manuel d’utilisation
Gebruiksaanwijzing

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TAKE CARE OF YOUR
LOVED ONES

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Table of contents
I - Introduction......................................................................................................................................................... 4
A - Preambule...................................................................................................................................................... 5
B - General recommendations...................................................................................................... 5
II - Your system....................................................................................................................................................... 10
A - The Dcare ecosystem.................................................................................................................. 10
B - Main features............................................................................................................................................ 11
C - Hardware requirements and compatibility..................................................... 6
D - Your Dcare equipment................................................................................................................. 7
C - Use of the bracelet.......................................................................................................................... 16
III - Installation and setup...................................................................................................................... 17
A - Placing the Plugs and learning.................................................................................... 17
B - Settings and customization............................................................................................. 20
IV - Miscellaneous............................................................................................................................................. 21
A - Indicator LED codes and sound alerts............................................................... 21
B - Replace the battery of the bracelet...................................................................... 25
C - FAQ...................................................................................................................................................................... 27
D - Warranty...................................................................................................................................................... 28

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Thank you for purchasing a Dcare system.
I - Introduction
The Dcare solution is a system that ensures the well-being of loved ones and
the maintenance of intergenerational ties in families.
Simple, discreet and effective, the Dcare solution ensures good ageing
thanks to a connected bracelet.
From a mobile application, the wearer’s family and friends are reassured via
activity monitoring and are alerted in the event of a problem. Seniors can
therefore continue to live at home in total autonomy and peace of mind.
This user manual guides you through the few steps of installation and
explains in detail how the solution works, for an optimal experience.

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I - Introduction
Coverage and indoor range
The Dcare solution aims to ensure the well-being of seniors inside their homes.
In order to do this, the system needs to cover the entire premises to ensure
monitoring and detection at all times.
Thanks to a few smart Plugs placed at various strategic locations inside the
house, it ensures the safety of the wearer in every room.
For full coverage, these Plugs should be placed on direct wall sockets that are
not obstructed by furniture or substantial obstacles.
The signal range depends on many factors such as the presence of walls and
their material. In case the house is not fully covered by the basic set of 3 Dcare
Plugs, additional Plugs are available for rent as an option.
B – General recommendations
A – Preamble
Because the Dcare system is constantly evolving to
keep pace with innovation and your expectations,
some of the material in this manual may seem
outdated. In this case, up-to-date information is
available on our website.
dcare.be

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I - Introduction
Internet connection
C – Hardware requirements and compatibility
Contents of the Dcare Starter Kit:
• A Dcare bracelet
• A Dcare Box with its power supply and RJ45 Ethernet cable
• 3 Dcare Plugs (smart plugs) with integrated 230V classic socket
• A Torx tool
• A spare battery for the bracelet
Application
The Dcare system works via an application available for free on Android and
iOS systems.
In addition to the basic Dcare kit provided at the beginning of the rental
contract, the system needs an internet connection in the wearer’s home in
order to feed information from the Dcare bracelet to the mobile application.
Equipment

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I - Introduction
Dcare Box
Central point of the system, connected to an Internet connection.
It is the relay between the home installation and the
mobile application to collect the data captured by
the Dcare bracelet.
D – Your Dcare equipment
How to install it?
The Dcare Box must communicate with your Dcare Plugs to receive tracking
information. Therefore, make sure that it is positioned in an open area, on a
piece of furniture for example, close to your Internet routeur.
Then simply plug it into the mains via the supplied power cable and connect
it to the routeur with the Ethernet cable also supplied.
Understand the Dcare Box
The Dcare Box provides information via sound and light signals, which are
detailed in the Indicator LED codes and sound alerts section (p.21).
• Power supply: 5.1V - 2A
• Network connection via Ethernet
port
LED indicator

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I - Introduction
Dcare Plug
Relay between your Box and your bracelet all around the home, they are
plugged in wall sockets in strategic spots.
How to install them?
In order to achieve optimum coverage throughout the home, the 3 (or optional
more) Dcare Plugs must be logically placed and configured. For more details,
see the Placing the Plugs and Learning (p.17).
• 2500W (resistive load)
• Input: 230V AC (+/- 15%) 50 Hz
• Directives:
EMC-directive: 2014/30/UE
LV-directive: 2014/35/UE
LED indicator