Doro 824 User manual

English (US)
Doro 824
User Guide

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Note! All illustrations are for illustrative purposes only and may not
accurately depict the actual device.
English
1. Earpiece
2. Touch display
3. Recents key
4. Home key
5. Back key
6. Proximity sensors
7. Front-facing camera
8. Headset port
9. Charging port
10. Volume
11. Power button
12. Camera button
13. Flash
14. Rear-facing camera
15. Second microphone
16. Assistance button
17. Loudspeaker
The items supplied with your phone might vary depending on the soft-
ware and accessories available in your region or offered by your service
provider. You can obtain additional accessories from your local Doro deal-
er. The supplied accessories provide the best performance with your
phone.

English (US)
Contents
Congratulations on your purchase ............................................................... 1
Get started..................................................................................................... 1
Insert memory card, SIM card and battery.......................................... 1
Charge the phone.................................................................................. 3
Turn the phone on and off .................................................................... 4
Screen lock ............................................................................................ 4
Assistive functions................................................................................. 5
Get to know your phone ................................................................................ 6
Startup guide ......................................................................................... 6
Step by step ........................................................................................... 6
Discover me ........................................................................................... 6
Handle your phone ......................................................................... 6
Use the phone keys............................................................................... 8
Home screen ......................................................................................... 9
Lock screen..........................................................................................10
Applications list ................................................................................... 10
Status and notifications bar ...............................................................11
Enter text .......................................................................................13
Screenshot...........................................................................................15
Wireless networks (Wi-Fi)....................................................................15
Software update.................................................................................. 16
Battery performance ........................................................................... 17
Memory and storage ...........................................................................18
Phone settings.............................................................................................20
Location ...............................................................................................20
Time and date...................................................................................... 21
Display ..........................................................................................22
Sound & Volume .............................................................................23
Silence your phone.............................................................................. 24
TTY mode ............................................................................................. 24
Change PIN code.................................................................................25
Intelligent Linking ................................................................................26
Dock mode...................................................................................................26
My Doro Manager........................................................................................ 27
Download the application...................................................................28
Connect a helper to a Doro 824 user ................................................28

English (US)
Doro Selection .............................................................................................29
Google™........................................................................................................29
Google™Play Store.......................................................................................30
Calls.............................................................................................................. 31
Make a call........................................................................................... 31
Make a call from contacts .................................................................. 31
Receive a call.......................................................................................32
Call options ..........................................................................................32
Call log..................................................................................................33
Call settings .........................................................................................34
SOS calls ..............................................................................................37
Contacts ....................................................................................................... 37
Add new contact .................................................................................. 37
Import contacts ...................................................................................39
ICE (In Case of Emergency) ...................................................................39
Messages.....................................................................................................40
Text and picture messages .................................................................40
Email ....................................................................................................42
Camera.........................................................................................................45
Take a picture or record a video.........................................................45
Camera settings ..................................................................................45
Gallery .................................................................................................. 47
Assistance button........................................................................................49
Make an assistance call .....................................................................49
Assistance button configuration.........................................................49
Connectivity ................................................................................................. 51
Network services and costs................................................................ 51
Data connectivity................................................................................. 51
Bluetooth®............................................................................................52
Airplane mode .....................................................................................53
Connect the phone to a computer .....................................................54
Internet (web browser) ................................................................................55
Use the web browser...........................................................................56
Additional applications................................................................................56
Google Apps......................................................................................... 57
Music.................................................................................................... 57
FM Radio..............................................................................................58

English (US)
Alarm ....................................................................................................58
Calendar...............................................................................................59
Notes....................................................................................................59
Flashlight..............................................................................................60
Timer ....................................................................................................60
Calculator.............................................................................................60
Recorder............................................................................................... 61
Code safe .............................................................................................62
Reset the phone ..................................................................................62
Backup .................................................................................................63
Status icons .........................................................................................64
Safety instructions.......................................................................................65
Network services and costs................................................................65
Operating environment .......................................................................66
Medical units .......................................................................................66
Areas with explosion risk ....................................................................66
Protect your hearing............................................................................67
Emergency calls...................................................................................67
Vehicles................................................................................................67
Driving safely .......................................................................................67
Hearing aid compatibility ....................................................................69
TTY compatibility .................................................................................69
RF exposure information (SAR) ..........................................................69
Disclaimer and Limitation of Liability.........................................................70
FCC ...............................................................................................................70
FCC notice............................................................................................70
Care and maintenance ....................................................................... 71
Battery disposal and recycling information .......................................72
Warranty...............................................................................................72
Copyright and other notices................................................................73
Support ........................................................................................................ 74
Specifications ..............................................................................................75

English (US)
Congratulations on your purchase
The understanding smartphone. Doro 824 is the smartphone that does
what other smartphones do, but in a much easier way. Access main con-
tacts and functions directly from the Home screen, and get help as you
go from the built-in coach. The stylish, grip-friendly design also protects
the screen when placed face down. Feel more secure with safety features
such as our Assistance button. You can also add more apps via Google
Play, and easily manage settings and content remotely. For more informa-
tion about accessories or other Doro products please visit www.doro.com.
Get started
IMPORTANT!
Turn off the phone and disconnect the charger before removing the
battery cover.
Insert memory card, SIM card and battery
The SIM card and battery are normally pre-installed for you. Follow these
instructions should you ever need to access them yourself.
Remove the battery cover
IMPORTANT!
Be careful not to damage your fingernails
when you remove the battery cover. Do not
bend or twist the battery cover excessively
as it may get damaged.
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English (US)
Insert the SIM card
CAUTION
This device accepts micro SIM
or 3FF SIM card. Use of
incompatible SIM cards may
damage the card or the device,
and may corrupt data stored
on the card.
Insert the memory card
IMPORTANT!
Use only compatible memory cards with
this device. Compatible card type:
microSD, microSDHC.
Incompatible cards may damage the card
itself, the device and corrupt any data
stored on the card. Some phones may
have a pre-installed memory card.
Tip: Take care not to scratch or bend the
contacts on the memory or SIM card when
inserting them into the card holders.
Insert the battery
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English (US)
Charge the phone
CAUTION
Only use batteries, chargers and accessories that have been approved
for use with this particular model. Connecting other accessories may
be dangerous and may void the phone's type approval and guarantee.
AB
1. Insert the small end of the USB cable into the charging port of
the phone (A) or into the charging port of the cradle (B).
2. Insert the other end of the USB cable to the AC adapter that
you plug into a wall socket.
If the phone is turned off during charging, the phone will still charge.
Press the !Power button to view charging status.
Save energy
When you have fully charged the battery and disconnected the charger
from the device, unplug the charger from the wall socket.
Note! To save power, the display will lock after a set time. Press the !
Power button to activate the screen.
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English (US)
Turn the phone on and off
Turn on the phone
1. Press and hold the !Power button un-
til the phone vibrates and the display
lights up.
2. Enter the PIN code for your SIM card if
requested, then select to confirm.
Select to delete characters.
3. Wait for the phone to start.
Note! When turning on your phone, the installed applications may need
to be updated. This will require an Internet connection and can take a
few minutes. A Wi-Fi connection is preferable. The phone may appear a
bit slow during the update.
If the wrong PIN code is entered several times Enter PUK is displayed
and you need to enter your PUK code (Personal Unblocking Key). Contact
your service provider for more information about PIN and PUK code. See
Change PIN code, p.25 for information about changing the PIN code.
Turn off the phone
1. Press and hold the !Power button until the options menu opens.
2. In the options menu, select Power off OK.
Screen lock
The screen lock prevents unwanted actions on the touch screen when
you are not using the phone. Your display is locked when left idle for a
set period of time, depending on the set screen timeout. See Phone set-
tings, p.20
Note! Your phone continues to run while it’s sleeping. Mail is received,
social networking updates are made, and so on. Your phone also
continues to play music while the screen is locked.
Unlock the screen
1. Briefly press the .
2. Slide up to unlock.
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English (US)
Lock the screen
•Briefly press the!Power button .
Screen lock settings
1. To change the screen lock type, select Menu to open the applica-
tions list.
2. Select Settings select Screen lock :
•None to unlock you can press or the !Power button (No
security).
•Swipe (default setting) to unlock you slide up with your fin-
ger (No security).
•Pattern to unlock you trace a pattern with your finger on the
screen (Medium security).
Note! You can trace over the dots in any order, but you can
trace over the same dot only once. The pattern must cover at
least four dots.
•PIN to unlock you type a PIN. A PIN consists of numbers only.
Enter at least four numbers, and then enter the password again
to verify it (Medium to high security).
•Password to unlock you type a password. A password can con-
sists of characters and/or numbers. Enter at least four charac-
ters including numbers and symbols, and then enter the
password again to verify it (High security). Password must con-
tain at least one letter.
IMPORTANT!
It makes sense to choose a PIN code or a pattern that is easy to
remember, but try to make it difficult enough so that others can’t guess
it. If you activate it, keep the code/pattern in a safe place, since it will
be needed if you need to reset.
Assistive functions
Use the symbols to guide you through supporting sections in the manual.
Seeing Handling
Hearing Safety
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English (US)
Get to know your phone
Startup guide
The first time you turn on your phone, the Startup guide is launched. Fol-
low the instructions to start personalizing your new Doro 824.
Step by step
Some applications provide an interactive step-by-step guide to help you
through the most-used functions within that application.When you launch
the application, simply select if you want the Step by step coach or if you
want to Skip it. If you check Do not ask me again, you will not get the
coach option the next time you start the application.
Reactivate the Step by step
1. From the Home screen, select Menu to open the applications list.
2. Select Settings.
3. Select Contextual help Reset contextual help.
Discover me
Get guided help and useful tips to discover the basics of your new phone.
•From the Home screen, select Menu Discover me.
Handle your phone
CAUTION
Avoid scratching the touch screen, and do not tap it with anything
sharp or allow the touch screen to come into contact with water. Do not
touch the screen if the glass is cracked or shattered.
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English (US)
Touch or tap
•Touch or tap an item, such as a button or a program
icon, to select it or to open it. Touch can be used to
select or deselect a relevant tick box in a list of
options.
Double-tap
•Quickly tap the same item twice to zoom in on a map
or an image.
Long press
•Touch and hold an item on the screen. With a long press, you can
perform different actions such as moving an icon on the Home
screen.
Select or deselect options
•Select or deselect (tap) relevant boxes or list option.
Drag and drop
•Dragging and dropping is a way of moving something — for exam-
ple, an app on your Home screen— from one place to another. To
drag, put your finger on an app and hold down. As you move your
finger across your screen, the app is dragged across the screen, or
across several screens. Place your finger where you want the app
to go. Release your finger, and the app will drop there. Drag and
drop is displayed on the screen while dragging, to confirm that you
are doing it right. Drag and drop has to be activated before you
can use it, see Applications list, p.10.
Scroll or Swipe
•A swipe starts with your finger in one on-screen spot
and then you drag it to another on-screen spot.
Swipes can be fast, or they can be slow. Drag or flick
your finger on the screen in the direction you want to
scroll. Swipe has to be activated before you can use
it, see Applications list, p.10.
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English (US)
Pinch and spread (zoom)
•To pinch: Place two fingers sep-
arated on the screen and pinch
them together to zoom out of a
map. This function is not always
applicable.
•To spread: Place two fingers to-
gether on the screen and
spread them to zoom in. This
function is not always
applicable.
•If available, select to zoom
in or to zoom out.
@@
Sensors
Your device has sensors that detect light and
proximity. The sensors adjust the brightness
of the screen, if set to automatic. It also turns
the touch screen off during voice calls when
your ear is close to the screen to prevent un-
intentionally activating other functions.
Use the phone keys
Recents key
•Press and hold to view recently used applications.
1. To close an application, swipe it to the left or right. Or tap the
.
2. To open an application, tap it.
Home key
•Return to the Home screen.
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English (US)
•Press and hold to go to Google™Now. Google Now is an intelligent
personal assistant developed by Google, that is available within the
Google search application.
IMPORTANT!
You need an Internet connection to use this service. It is
recommended to use Wi-Fi connections when available to reduce
the data used from your plan. Contact your service provider for
detailed subscription costs before activating.
To set up Wi-Fi, see Wireless networks (Wi-Fi), p.15.
Back key
•Return to the previous screen. Once you are back to the Home
screen, you can’t go back any further.
Soft keys
Android smart phones like your Doro 824, as well as most Android appli-
cations, feature common icons. Many icons that you see on-screen are
actually buttons on the touchscreen. If you don’t see the text, images or
information that you want, try to touch the screen or to tap an icon for a
pick list or to reach another menu.
Options key
•Access options/menu available on the current screen or application.
Home screen
The Home screen is your start screen on your Doro 824. Set your favorite
picture as wallpaper and add your favorite contacts for quick access. Use
the Google™search bar to quickly find what you are looking for.
Go to the Home screen
•Press .
Add quick dials and application shortcuts
1. From the Home screen, select .
2. Select item to add as shortcut from the pick list.
3. When done, select .
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English (US)
Delete shortcut
You need to delete a shortcut before you can replace it with a new short-
cut. To delete a shortcut, press and hold, then confirm.
1. From the Home screen, select Menu Settings Home
screen settings.
2. Select Manage home shortcut Select a shortcut to remove.
Lock screen
The lock screen is the screen shown when waking the phone from screen
lock. The display shows time and date as well as any notifications like
missed calls or messages.
Applications list
"Application" is another term for program or software, and is commonly
shortened and referred to as "app". The applications list contains the ap-
plications that come pre-installed on your Doro 824 and any you choose
to download. The applications list extends beyond the regular screen
width, so you need to swipe left or right to view all content. The number
tabs at the bottom displays the current screen of the applications list.
You can also tap a number tab to select that screen.
Open the applications list
•From the Home screen, select Menu.
Close the applications list
•Press or .
Home screen weather forecast
1. From the Home screen, select Menu Settings.
2. Select Home screen settings Widgets:
•Weather forecast display to set how to display the weather
forecast.
Note! If needed, allow to turn on location services.
App. menu settings
1. From the Home screen, select Menu Settings.
2. Select Home screen settings.
3. Select App. menu settings:
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English (US)
•Swipe to enable or disable swiping between screens.
•Drag and drop to enable drag and drop on long press. This al-
lows you to touch and hold applications on-screen, slide your
finger to the item’s new location, and lift your finger to drop it in
its new place.
•Application sorting to arrange your applications by download
date, manually or by your most used apps.
Note! The option to drag and drop is only available when application
sorting is set to Manually.
4. Select Easy mode to resize the shortcut icons and application icons
to make them easier to see and read. When easy mode is activated
you will have fewer but larger shortcut icons and apps on your Home
screen and your application menus.
5. Select Themes to change the appearance of the Home screen and
your application menus. Select Change theme and swipe the screen
horizontally to see the available themes. Select the theme that you
want by tapping it.
6. Select Manage home shortcut to manage your Home screen
shortcuts.
•Select a shortcut to remove to remove existing shortcuts.
•Activate Long press to remove to delete shortcuts by long press.
To install applications, see Doro Selection, p.29.
Tip: You can use the shortcut Add new applications.
Status and notifications bar
The status bar, located at the top of your screen, shows signal strength,
ongoing and new applications as well as battery status. You are notified
when something new happens, such as a new message or missed call.
The notifications bar allows you to view more information about applica-
tions, or to enable quick phone settings like Wi-Fi or Airplane mode.
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English (US)
Open the notifications bar and access your quick settings
To view your notifications
1. Swipe the status bar down once.
2. To clear the list, select .
3. To enable or disable connectivity status,
select:
•Wi-Fi
•Mobile Data
•Bluetooth
•Airplane mode
•Flashlight
4. Use the shortcut in the upper right cor-
ner to reach the Settings and the Ad-
vanced settings.
Close the notifications bar
•At the bottom of the status bar, select and
drag upwards.
•Press .
Notifications on lock screen
All app notifications appear on the lock screen ready for viewing. Not only
that, but you can interact with them as well. Depending on the app in
question you can:
•Swipe to dismiss
•Tap to reply
•Double tap to go to the relevant app
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English (US)
Note! To hide sensitive alerts go to Menu Settings
Advanced settings (accessible to the upper right) Sound &
notification App notifications to change the notification settings for
each app.
Enter text
You can enter text, numbers and other characters using the on–screen
keyboard. Select a text field to open the on-screen keyboard. You can al-
so adjust your on-screen keyboard in various ways, such as selecting a
theme to improve readability.
Activate keyboard
•Tap the text field.
Special characters and numerals
1. Tap 123 for more characters.
2. Select the desired character or select {&= to view additional
characters.
3. To return, select abc.
Move the cursor within text
•Tap somewhere in the text to get the marker. Put your finger on the
marker to move the cursor within the text. As you move your fin-
ger, the marker is dragged over the text. Place your finger where you
want the marker to go and release your finger. The marker drops.
Upper case, lower case
•To write one upper case letter, tap in the lower left corner.
•To write only upper case letters, tap until is displayed.
Smileys
1. Tap for a list of smileys.
2. Select the desired character.
3. To return, select abc.
Enter text with predictive text
Start entering text and the dictionary suggests words based on the keys
you have selected. Predictive text is enabled by default.
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English (US)
Enter text
1. To write the word “Doro”, select D,o,r,o.
2. Select the suggested word from the list.
Alternatively, select the space key to keep the selected word and
continue with the next word.
Cut, copy, select all and paste
Cut,Copy,Select all, and Paste are widely available features
that can be used almost everywhere on the phone, such as an email, text
message/box, etc.
Note! Long pressing on any action bar icon will help to identify them by
popping up a text bar describing the action.
1. Touch and hold the text you want to copy, or tap Select all to select
all text.
2. The selected text is highlighted . Move the marker on either
end to increase or decrease the highlighted area.
3. When the highlighted area is the size you want, select Copy or
Cut.
4. Touch and hold where you want to paste. The text box Paste will be
displayed. Press the text box to paste the text
Change input language
You can change the language while you're in the middle of writing a
message.
1. Tap (on the top left side of the keyboard) More Lan-
guages and select language to enable.
2. Press to save and return.
3. When you are writing, you can switch between the languages by
swiping the space bar to the right or left. The current language is dis-
played on the space bar. To go back to the previous language just
swipe the space bar again.
Change keyboard
You can select to use a QWERTY or an AZERTY keyboard, depending on
the selected language, for text input.
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English (US)
1. Activate the on–screen keyboard by selecting a text field.
2. Tap (on the top left side of the keyboard) More
Languages.
3. Tap the language keyboard you would like to use.
4. If available, select the keyboard icon next to the selected
language.
5. Scroll the list and select Qwerty or Azerty.
6. Press to save and return.
Note! If multiple languages, all languages must support the wanted
keyboard.
Screenshot
It's easy and often useful to get a snapshot of your phone's screen. This
is called a screenshot. It can be very handy to send a screenshot to a
helper (see My Doro Manager, p.27). View the screenshots in My gallery,
see Gallery, p.47.
Take a screenshot
1. Find the screen you want to get a snapshot of.
2. Simultaneously press and hold the !Power button and the volume
minus key on the side of the phone.
Wireless networks (Wi-Fi)
To get the most out of your Doro 824, you need Internet access. It is rec-
ommended to use Wi-Fi connections when available to reduce costs for
data traffic. Contact your service provider for detailed subscription costs
before activating.
Note! is shown in the status bar when connected.
1. From the Home screen, select Menu Settings Wi-Fi.
2. Switch to enable. Available networks are displayed in a list. The
networks can be open or secured ( ).
3. Select a network and tap Connect. If secured, enter the password.
For more information, contact the relevant network administrator.
4. Connected network is highlighted.
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