Draytek VigorTalk ATA-24 SH User manual

VigorTalk ATA24 SH Series User’s Guide
i

VigorTalk ATA-24 SH Series User’s Guide ii

VigorTalk ATA-24 SH Series User’s Guide
iii
VigorTalk ATA-24 SH
24-Port Analogue Terminal Adapter
User’s Guide
Version: 1.0
Date: 31/07/2009

VigorTalk ATA-24 SH Series User’s Guide iv
Copyright Information
Copyright
Declarations
Copyright 2009 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language without written permission from the
copyright holders. The scope of delivery and other details are subject to change without
prior notice.
Trademarks
The following trademarks are used in this document:
zMicrosoft is a registered trademark of Microsoft Corp.
zWindows, Windows 95, 98, Me, NT, 2000, XP, Vista and Explorer are
trademarks of Microsoft Corp.
zApple and Mac OS are registered trademarks of Apple Inc.
zOther products may be trademarks or registered trademarks of their respective
manufacturers.

VigorTalk ATA-24 SH Series User’s Guide
v
T
Ta ab bl le e o of f C Co on nt te en nt ts s
1
Preface ...............................................................................................................1
1.1 LED Indicators and Connection.............................................................................................. 1
1.2 Hardware Installation .............................................................................................................. 4
1.3 Power Connection................................................................................................................... 4
1.4 Management Port Connection................................................................................................ 5
1.5 Default WAN 1 Port Connection.............................................................................................. 5
1.6 Detailed Explanation for the Connector.................................................................................. 6
2
Configuring Basic Settings ..............................................................................9
2.1 Changing Password................................................................................................................ 9
2.2 Quick Setup............................................................................................................................11
2.2.1 Adjusting WAN Connection Mode.................................................................................. 11
2.2.2 Static Mode..................................................................................................................... 12
2.2.3 DHCP Mode.................................................................................................................... 14
3
Advanced Configuration...................................................................................17
3.1 System setup ........................................................................................................................ 17
3.1.1 Status.............................................................................................................................. 17
3.1.2 Time................................................................................................................................ 19
3.1.3 Syslog............................................................................................................................. 21
3.1.4 Access Control................................................................................................................ 22
3.1.5 Configuration .................................................................................................................. 23
3.1.6 Firmware Upgrade..........................................................................................................24
3.1.7 Commit............................................................................................................................ 26
3.1.8 Reboot ............................................................................................................................ 26
3.2 Network Setup....................................................................................................................... 29
3.2.1 WAN and Internet Access Setup.................................................................................... 29
3.2.2 MGN................................................................................................................................ 35
3.3 Advanced Setup.................................................................................................................... 36
3.3.1 Port Block ....................................................................................................................... 36
3.3.2 DDNS.............................................................................................................................. 37
3.4 Firewall Setup ....................................................................................................................... 39
3.4.1 DoS................................................................................................................................. 39
3.5 VoIP Setup ............................................................................................................................ 42
3.5.1 Protocol........................................................................................................................... 43
3.5.2 Port Settings................................................................................................................... 51
3.5.3 Speed Dial...................................................................................................................... 54
3.5.4 Dial Plan ......................................................................................................................... 54

VigorTalk ATA-24 SH Series User’s Guide vi
3.5.5 Tone Settings.................................................................................................................. 56
3.5.6 Nat Traversal.................................................................................................................. 59
3.5.7 Line Test......................................................................................................................... 60
3.5.8 Miscellaneous................................................................................................................. 61
3.5.9 Incoming Call Barring .....................................................................................................70
3.5.10 Statistics ....................................................................................................................... 73
3.5.11 Status............................................................................................................................ 75
3.5.12 Call History ................................................................................................................... 79
3.5.13 Configure Activate ........................................................................................................ 80
4
Trouble Shooting.............................................................................................81
4.1 Checking If the Hardware Status Is OK or Not...................................................................... 81
4.2 Checking If the Network Connection Settings on Your Computer Is OK or Not ................... 82
4.3 Pinging the Adapter from Your Computer ............................................................................. 85
4.4 Checking If the ISP Settings Are OK or Not.......................................................................... 86
4.5 Backing to Factory Default Setting If Necessary .................................................................. 88
4.6 Contacting Your Dealer......................................................................................................... 88
Appendix A: Telnet Commands......................................................................................91
A.1 Introduction........................................................................................................................... 91
A.2 Root Commands................................................................................................................... 91
A.2.1 Enter Function Commands ............................................................................................ 91
A.2.2 Other Commands........................................................................................................... 92
A.3 Advance Commands............................................................................................................. 92
A.3.1 General Commands....................................................................................................... 92
A.3.2 Port Block Commands.................................................................................................... 92
A.3.3 Portmirror Commands.................................................................................................... 92
A.4 Diagnostics Commands........................................................................................................93
A.4.1 General Commands....................................................................................................... 93
A.4.2 Learning_table Commands............................................................................................ 93
A.4.3 Netstat Commands......................................................................................................... 93
A.4.4 Nslookup Commands..................................................................................................... 93
A.4.5 Ping Commands.............................................................................................................93
A.4.6 Traceroute Commands................................................................................................... 94
A.5 Firewall Commands.............................................................................................................. 94
A.5.1 General Commands....................................................................................................... 94
A.5.2 DoS Commands............................................................................................................. 94
A.6 Network Commands............................................................................................................. 96
A.5.1 General Commands....................................................................................................... 96
A.5.2 MGN Commands............................................................................................................ 96
A.5.3 WAN Commands............................................................................................................ 97
A.6 System Commands ............................................................................................................ 101
A.6.1 General Commands..................................................................................................... 101
A.6.2 View ARP Cache Table Command.............................................................................. 101
A.6.3 View DHCP Assignment Command............................................................................. 101
A.6.4 View Routing Table Command .................................................................................... 101
A.6.5 Administrator Control Commands................................................................................ 101

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A.6.6 Auto Logout Commands............................................................................................... 101
A.6.7 Config Commands........................................................................................................ 102
A.6.8 Manage Port Commands ............................................................................................. 102
A.6.9 Reboot Commands ...................................................................................................... 103
A.6.10 Show Status Command.............................................................................................. 103
A.6.11 Syslogd Commands................................................................................................... 103
A.6.13 Upgrade Commands.................................................................................................. 104
A.7 Voip Commands ................................................................................................................. 105
A.7.1 General Commands..................................................................................................... 105
A.7.2 H248 Commands ......................................................................................................... 105
A.7.3 Linetest Commands ..................................................................................................... 106
A.7.4 MGCP Commands....................................................................................................... 106
A.7.5 Miscellaneous Commands........................................................................................... 108
A.7.6 SIP Commands............................................................................................................ 111
A.7.7 Statistics Commands.................................................................................................... 116
A.7.8 VoIP Status Commands............................................................................................... 117
A.7.9 Tone User Defined Commands.................................................................................... 118
A.7.10 Config Commands...................................................................................................... 119
A.7.11 List Commands .......................................................................................................... 120
A.7.12 Protocol Commands................................................................................................... 120

VigorTalk ATA-24 SH Series User’s Guide
1
1
P Pr re ef fa ac ce e
The VigorTalk ATA-24 SH series integrates a rich suite of functions. These products are very
suitable for providing multi-integrated solutions to SME markets. An application scenario for
the VigorTalk ATA-24 SH is depicted in figure below, which illustrates interconnections
among branch offices through the Internet via the VigorTalk ATA-24 SH adapter. Also, with
Internet phone features, the company can benefit from reducing operation fees.
Internet Telephony, also known as Voice over Internet Protocol (VoIP), is a technology that
allows you to make telephone calls using a broadband Internet connection instead of a regular
(analog) phone line. It offers features and services that are unavailable with a traditional phone
at no additional cost. Because Internet Telephony requires strictly minimal packet delay and
jitter (since voice quality is intolerant of packet loss), the adapter integrates VoIP feature with
QoS and packet loss concealment mechanisms to effectively transport high priority voice
traffic over IP with low latency. Another feature is T.38 fax relay. By enabling and
configuring fax rate on a dial peer, the originating and the terminating adapter can enter fax
relay transfer mode. By using the T.38 function, customers can also save on fax expenses.
1
1. .1 1 L LE ED D I In nd di ic ca at to or rs s a an nd d C Co on nn ne ec ct ti io on n
The VigorTalk ATA-24 SH has 2 WAN interfaces. Each interface can be connected to an
individual Internet Service Provider. The VigorTalk ATA-24 SH also supports a backup
function for WAN interfaces – a user can select one WAN interface to be a backup interface.
If the master interface fails, the backup interface will take the place of the master interface
immediately.

VigorTalk ATA-24 SH Series User’s Guide2
LED Status Explanation
On The adapter is powered on.PWR
Off The adapter is powered off.
On/Blinking The system is active.VACT
Off The system is hanged.
ALM On The system alarm is active.
On The Ethernet link is established.
Blinking The data transmission is done through the
corresponding port.
L
N
K
Off No Ethernet link is established.
On It means that a normal 1000 Mbps connection is
through its corresponding port.
1000
Off It means that a normal 100/10 Mbps connection is
through its corresponding port.
On It means a full duplex connection on corresponding
port.
MGN
F
DX
Off It means a half duplex connection on corresponding
port.
On The Ethernet link is established on corresponding port.
L
N
K
Off No Ethernet link is established.
On It means that a normal 1000 Mbps connection is
through its corresponding port.
1000
Off It means that a normal 100 Mbps connection is
through its corresponding port.
On It means a full duplex connection on corresponding
port.
WAN/MIR
ROR
F
DX
Off It means a half duplex connection on corresponding
port.

VigorTalk ATA-24 SH Series User’s Guide
3
LED Status Explanation
On The phone is off hook (the handset of phone is
hanging).
VoIP (1-24)
Blinking A phone call is incoming or on-line.
Factory Reset:
Used to restore the default settings. Turn on the adapter (VACT LED is blinking). Press the
hole and hold for more than 5 seconds. When you see the VACT LED begins to blink rapidly
than usual, release the button. Then the adapter will restart with the factory default
configuration.
Interface Description
Factory Reset Used to restore the default settings. Turn on the
adapter (VACT LED is blinking). Press the hole
and hold for more than 5 seconds. When you see the
VACT LED begins to blink rapidly than usual,
release the button. Then the adapter will restart with
the factory default configuration.
CONSOLE Provided for technician use.
MGN Connecter for local management.
WAN (WAN1 ~ WAN2) Connecter for remote networked devices.
MIRROR Connecter for security monitor.
PHONE Connected to telephones.

VigorTalk ATA-24 SH Series User’s Guide4
1
1. .2 2 H Ha ar rd dw wa ar re e I In ns st ta al ll la at ti io on n
Phone service is available in VigorTalk ATA-24 SH. You can connect a RJ-11 jack port
attached in a CPP to a telephone directly. The following example shows the connection for
Voice transmission through CPP.
1
1. .3 3 P Po ow we er r C Co on nn ne ec ct ti io on n
Before you purchasing the device, please check your environment to determine which power
type that matches with your requirement.
The AC input and ground connections can be done on the rear panel. You can connect the rack
to ground by using spring screws.
1. Connect the female end of the power cord to the power socket on the rear panel of
VigorTalk ATA-24 SH.
2. Connect the other end of the cord to a power outlet and make sure that no objects
obstruct the airflow of the fans (located on the rear side of the unit).

VigorTalk ATA-24 SH Series User’s Guide
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1
1. .4 4 M Ma an na ag ge em me en nt t P Po or rt t C Co on nn ne ec ct ti io on n
Users can connect the RJ-45 cable to the MGN port of the device. The IP address is
192.168.1.1 by default. The subnet of PC should be the same as default IP setting.
1
1. .5 5 D De ef fa au ul lt t W WA AN N 1 1 P Po or rt t C Co on nn ne ec ct ti io on n
Users can connect the RJ-45 cable to the WAN1 port of the device. The IP address is
172.16.1.2 by default. Modify the IP address of the network segment you want to use for
accessing into Internet if necessary.

VigorTalk ATA-24 SH Series User’s Guide6
1
1. .6 6 D De et ta ai il le ed d E Ex xp pl la an na at ti io on n f fo or r t th he e C Co on nn ne ec ct to or r
Here provides you detailed explanation for some specific connectors that you have to be
familiar.
T
Th he e R RS S2 23 32 2 C Co on nn ne ec ct to or r
The RJ45 connection jet is used for CLI commands for system configuration and control
functions in the VigorTalk ATA-24. The jet is used for initialization of the VigorTalk ATA-24
SH during preliminary installation. The “management cable”, as shown below, converts the
RJ45 to the RS232 interface. The RJ45 jet connects to a console interface in theVigorTalk
ATA-24, while the RS232 DB9 connects to a console port on the computer. The default
setting of the console port is “baud rate 115200, no parity, and 8 bit with 1 stop bit.”
S
St ta an nd da ar rd d 1 10 0/ /1 10 00 0 B Ba as se e- -T T E Et th he er rn ne et t I In nt te er rf fa ac ce e C Co on nn ne ec ct to or r
RJ45 jets provide 10/100 Base-T Ethernet interfaces. The interface supports MDI/MDIX
auto-detection of either straight or crossover RJ45 cables. These cables are used on WAN,
LAN, and DMZ interfaces.
C
Ch ha as ss si is s C Co on nn ne ec ct ti io on ns s
The VigorTalk ATA-24 SH can be mounted on a rack by using standard brackets in a 19-inch
rack or optional larger brackets on 23-inch rack (not included). The bracket for 19- and
23-inch racks are shown below.
Attach the brackets to the chassis of a 19- or a 23-inch rack (as shown in the figures below).
Repeat the above procedure for the second bracket, which attaches the other side of the
chassis.

VigorTalk ATA-24 SH Series User’s Guide
7
After the bracket installation, the VigorTalk ATA-24 SH chassis can be installed in a rack by
using four screws for each side of the rack.
D
De es sk kt to op p T Ty yp pe e I In ns st ta al ll la at ti io on n
Rubber pads are included with the VigorTalk ATA-24SH. These rubber pads improve the air
circulation and decrease unnecessary rubbing on the desktop.

VigorTalk ATA-24 SH Series User’s Guide8

VigorTalk ATA-24 SH Series User’s Guide
9
2
C Co on nf fi ig gu ur ri in ng g B Ba as si ic c S Se et tt ti in ng gs s
For use the adapter properly, it is necessary for you to change the password of web
configuration for security and adjust primary basic settings.
This chapter explains how to setup a password for an administrator and how to adjust basic
settings for accessing Internet successfully.
2
2. .1 1 C Ch ha an ng gi in ng g P Pa as ss sw wo or rd d
To change the password for this device, you have to access into the web browser with default
password first.
1. Make sure your computer connects to the adapter MGN port correctly.
Notice: You may set up the IP address of the computer to be the same subnet as the
default IP address of Vigor adapter 192.168.1.1. For the detailed information,
please refer to the later section - Trouble Shooting of this guide.
2. Open a web browser on your PC and type http://192.168.1.1. A pop-up window will
open to ask for username and password. Please type default values on the window for the
first time accessing. The default value for user name is “admin” and the password is
“1234”. Next, click OK.

VigorTalk ATA-24 SH Series User’s Guide10
3. Now, the Main Screen will pop up.
4. Go to System page and choose Change Password.
5. The following screen will appear.
6. Enter the login password (1234) on the field of Old Password. Type a new one in the
field of New Password and retype it on the field of Confirm Password. Then click Apply
to continue.
7. Now, the password has been changed. Next time, use the new password to access the
Web Configurator for this adapter.

VigorTalk ATA-24 SH Series User’s Guide
11
8. Next, you will see the login screen after clicking Apply. Please use new password to
re-enter the system configuration.
2
2. .2 2 Q Qu ui ic ck k S Se et tu up p
Quick Setup is designed for configuring your broadband adapter accessing Internet with
simply steps. There are two phases of quick setup, one is WAN configuration and the other is
LAN configuration.
2
2. .2 2. .1 1 A Ad dj ju us st ti in ng g W WA AN N C Co on nn ne ec ct ti io on n M Mo od de e
In the Quick Setup group, you can configure the adapter to access the Internet with different
modes such as Static and DHCP modes. For most users, Internet access is the primary
application. The adapter supports the Ethernet WAN interface for Internet access. The
following sections will explain in more detail the various broadband access configurations. All
settings in this section will be applied in the first WAN1 interface.
Now, you have to select an appropriate WAN connection type for connecting to the Internet
through this adapter according to the settings that your ISP provided.
MAC Address Adapter Default-
Use the default Mac address stored originally in adapter.
User Definition-
Use a MAC address defined by the user.

VigorTalk ATA-24 SH Series User’s Guide12
Downstream Rate Assign the downstream rate for this WAN interface. The default
value is 102400 kbps (100 Megabit). This setting is very important
for VigorTalk ATA-24 SH incoming buffer adjustment. If you use a
DSL subscriber service with a 2Mbps downstream, please set the
downstream rate setting with 2Mbps.
Upstream Rate Assign the transmission rate for this WAN interface. The default
value is 102400 kbps (100 Megabit). This setting is very important
for VigorTalk ATA-24 SH outgoing buffer adjustment. If you use a
DSL subscriber service with a 256Kbps downstream, please set the
downstream rate setting with 256Kbps.
Type Select a connection type for this WAN interface. Currently, there is
only one setting offered for you to choose - Fast Ethernet.
Physical Mode Select connection speed mode for this WAN interface. There are
auto negotiation, full duplex, and half duplex of either
10/100/1000M speed options for the WAN Interface.
IP Mode Select an IP mode for this WAN interface. There are two available
modes for Internet access, Static or DHCP. On this page you may
configure the WAN interface to use Static (fixed IP) or DHCP
(dynamic IP address). Most of the cable users will use the DHCP
mode to get a globally reachable IP address from the cable host
system.
2
2. .2 2. .2 2 S St ta at ti ic c M Mo od de e
You can manually assign a static IP address to the WAN interface and complete the
configuration by applying the settings and rebooting your adapter. Choosing Static as the IP
mode, you will see the following page:
All the settings here are set by privately. Your ISP will not provide these settings.
IP Address Assign a private IP address to the WAN interface.
Subnet Mask Assign a subnet mask value to the WAN interface.
Default Gateway Assign a private IP address to the gateway.