Draytek VigorTalk ATA-24 SH User manual

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ATA-24 SH Installation Guide
ATA-24 SH Installation Guide ii
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Vi ig go or rT Ta al lk k A AT TA A- -2 24 4 S SH H
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24 4- -P Po or rt t A An na al lo og gu ue e T Te er rm mi in na al l A Ad da ap pt te er r
Installation Guide
Version: 1.0
Date: 30/07/2009

ATA-24 SH Installation Guide
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Copyright Information
Copyright
Declarations
Copyright 2009 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language without written
permission from the copyright holders.
Trademarks
The following trademarks are used in this document:
zMicrosoft is a registered trademark of Microsoft Corp.
zWindows, Windows 95, 98, Me, NT, 2000, XP and Explorer are
trademarks of Microsoft Corp.
zApple and Mac OS are registered trademarks of Apple Computer Inc.
zOther products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety
Instructions
zMake sure that the AC power source is in the range of AC100-240V. The
VigorTalk ATA24 SH should be used in a sheltered area, within a
temperature range from -10 to +65 °C and relative humidity in the range of
10% and 95%.
zDC power source operating condition: -42 to –56VDC. Do not expose the
VigorTalk ATA24 SH to direct sunlight or other heat sources. The housing
and electronic components may be damaged by direct sunlight or heat
sources.
zRead the manual before turning on the power switch of device.
zLocate the emergency power-off switch near the device prior to power
connection.
zFixing the device on chassis to maintain air circulation and stable
condition is recommended.
zDo not work alone if the operation environment is dangerous.
zCheck and avoid the potential hazard for moist environment, and
grounding issue for power cable.
zPlease turn off the power switch when replacing fuse, installing or
removing chassis.
zDo not place the device in a damp or humid place, e.g. a bathroom- (such
as this environment).
zAvoid operating cable connection during lightning period.
zWhen you want to dispose of the VigorTalk ATA24 SH, please follow
local regulations on conservation of the environment.
zUsers can replace fuses by removing the module and replace it when
necessary. Other components should be repaired by authorized and
qualified personnel. Do not try to open or repair the device by yourself.
zThe fuse for AC power inlet should be identical to the following standard:
250VAC, 2A

ATA-24 SH Installation Guide ii
Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
zConsult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired
operation.
Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A Warning:
Warning: This device might cause interference of radio frequency under the environment of dwelling. In
such condition, the users might be asked to adopt some proper strategies.

ATA-24 SH Installation Guide
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Warranty
We warrant to the original end user (purchaser) that this device will be free from any defects in
workmanship or materials for a period of two (2) years from the date of purchase from the dealer. Please
keep your purchase receipt in a safe place as it serves as proof of date of purchase. During the warranty
period, and upon proof of purchase, should the product have indications of failure due to faulty
workmanship and/or materials, we will, at our discretion, repair or replace the defective products or
components, without charge for either parts or labor, to whatever extent we deem necessary tore-store the
product to proper operating condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be offered solely at our discretion. This warranty
will not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected
to abnormal working conditions. The warranty does not cover the bundled or licensed software of other
vendors. Defects which do not significantly affect the usability of the product will not be covered by the
warranty. We reserve the right to revise the manual and online documentation and to make changes from
time to time in the contents hereof without obligation to notify any person of such revision or changes.
Customer Support
Please prepare the following information before you contact your customer support.
zProduct model and serial number
zWarranty information
zDate that you received VigorTalk
zProduct configuration
zSoftware release version number
zBrief description of your problem

ATA-24 SH Installation Guide iv
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Ta ab bl le e o of f C Co on nt te en nt ts s
1. Introduction........................................................................................................... 1
1.1 Features of VigorTalk ATA24 SH................................................................................................ 1
1.1.1 General Features..........................................................................................................1
1.1.2 VoIP Features............................................................................................................... 2
1.1.3 Line Test and Diagnostic Functions.............................................................................. 2
1.2 Applications................................................................................................................................ 3
1.2.1 Branch Office Interconnection....................................................................................... 3
1.2.2 Security ......................................................................................................................... 3
2. Panel Explanation................................................................................................. 5
2.1 Connectors................................................................................................................................. 5
2.2 LED Indication............................................................................................................................ 6
3. Installation and Connection................................................................................. 9
3.1 Rack-Mounted Installation.......................................................................................................... 9
3.2 Desktop Placement.................................................................................................................... 9
3.3 Frame Ground Installation........................................................................................................ 10
3.4 CPP (Centric Patch Panel, Optional Device)........................................................................... 10
3.5 Power Connection.....................................................................................................................11
3.6 Console Port Connection......................................................................................................... 12
3.7 Management Port Connection ................................................................................................. 13
3.8 Default WAN 1 Port Connection...............................................................................................13
Appendix: Connectors........................................................................................... 15
A.1 RJ21 DSL Connector............................................................................................................... 15
A.2 RS232 Connector .................................................................................................................... 15
A.3 Standard 10/100 Base-T Ethernet Interface Connector .......................................................... 16
A.4 Standard 10/100/1000 Base-T Ethernet Interface Connector ................................................. 17
A.5 Contacting Your Dealer............................................................................................................ 17

ATA-24 SH Installation Guide
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1
1. . I In nt tr ro od du uc ct ti io on n
VigorTalk ATA-24 SH could provide large VoIP ports which is designed for ISP/SI. It
not only provides high quality call service, but also supports various VoIP protocol and
supplementary services.
Moreover, it combines guaranteed bandwidth, remote management and administrative
functions to meet increasing demands for higher reliability in today's broadband
environment. The DoS( Denial of Service) function helps to detect and mitigate DoS
attacks such as flooding-type and vulnerability attacks.
VigorTalk ATA-24 SH is not only equipped with a console port being used for local
management, but also provided excellent capabilities of SNMP, Telnet for remote
management. In particular, it can be easily configured by EMS. The EMS system covers
topology, configuration, deployment, security, alarm management and backed storage.
Besides, with the solution of tag-based VLAN, it can provide improved security.
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1. .1 1 F Fe ea at tu ur re es s o of f V Vi ig go or rT Ta al lk k A AT TA A2 24 4 S SH H
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1. .1 1. .1 1 G Ge en ne er ra al l F Fe ea at tu ur re es s
VigorTalk ATA24 SH supports features as listed below.
zNetwork Features
¾DHCP Client
¾DDNS Client
¾Port Mirroring
¾WAN Port Backup
zSecurity
¾Denial of Service Prevention
¾Tag-based VLAN for Uplink
zManagement
VigorTalk ATA24 SH supports some management method as listed below.
¾Remote configuration backup/restore via EMS client/server.
¾Remote firmware upgrade
¾SNMP management
¾Command Line Interface, it can be accessed by local Console or Telnet
interface.
zVigorCMS
¾On-line Device Status
¾Firewall Configuration (DoS)
¾VoIP Configuration
¾Performance Monitoring
¾Topology
¾Log
¾Alarm

ATA-24 SH Installation Guide 2
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1. .1 1. .2 2 V Vo oI IP P F Fe ea at tu ur re es s
zVoIP Service - VigorTalk ATA24 SH can provide toll quality voice
communication in terms of voice quality and reliability for the users.
¾FXS (24-port)
¾MGCP/SIP/H248
¾Codec G.711, 729A, 723.1, G.726
¾VAD (Silence Suppression) & CNG
¾G.168-2000 Echo Canceller, Jitter Buffer
¾Packet Loss Concealment
¾RFC2833-Out of Band DTMF
¾Gain/Attenuation Setting
¾Modem Support Rate Up V.92
¾Caller ID Support: Bellcore, ETSI, DTMF-based (Nor-Europe)
¾Line Polarity Reversal Generation
¾Hunting Group
¾Call Holding & Call Forwarding
¾Call Transfer, Call Waiting, 3-way Conference
¾Outbound Proxy
¾NAT Traversal (STUN) (RFC 3489)
¾Incoming Call Barring
¾T.38 Fax Relay
¾Single Codec Assignment
¾Multiple SIP Proxies Registering
1 1. .1 1. .3 3 L Li in ne e T Te es st t a an nd d D Di ia ag gn no os st ti ic c F Fu un nc ct ti io on ns s
zMetallic Loop test
¾AC Voltage
¾AC Current
¾Resistance
¾Capacitance
zLine Card Test
¾Normal Battery
¾Loop Current
zUser Phone Test
¾Pulse Digit Receiving Test
¾Low Frequency Signal Level Test
¾High Frequency Signal Level Test
¾Low Frequency Test
¾High Frequency Test
¾DTMF Tone Dialing Digit Receiving Test
¾Howler Tone Test
¾Ringing Test

ATA-24 SH Installation Guide
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1. .2 2 A Ap pp pl li ic ca at ti io on ns s
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1. .2 2. .1 1 B Br ra an nc ch h O Of ff fi ic ce e I In nt te er rc co on nn ne ec ct ti io on n
VigorTalk ATA-24 SH can extend internal ports to reduce operational fee of the company
or business. VigorTalk ATA-24 SH provides 24 FXS interfaces which can support VoIP
service between branch offices by bundled with a security router and an IP-PBX server.
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1. .2 2. .2 2 S Se ec cu ur ri it ty y
The DoS function helps to detect and mitigate DoS attacks. These include flooding-type
attacks and vulnerability attacks.
Flooding-type attacks attempt to use up all your system’s resources while vulnerability
attacks try to paralyze the system by offending the vulnerabilities of the protocol or
operation system.

ATA-24 SH Installation Guide 4

ATA-24 SH Installation Guide
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2
2. . P Pa an ne el l E Ex xp pl la an na at ti io on n
This chapter will introduce the LED indicators and connectors for preparing the
installation listed in Chapter 3.
2
2. .1 1 C Co on nn ne ec ct to or rs s
All connections are made on the front panel of the VigorTalk ATA24 SH except power
connector.
Interface Description
Factory Reset Used to restore the default settings. Turn on the adapter (VACT
LED is blinking). Press the hole and hold for more than 5 seconds.
When you see the VACT LED begins to blink rapidly than usual,
release the button. Then the adapter will restart with the factory
default configuration.
CONSOLE A RS232 serial interface is used to connect a local management
computer.
MGN A management interface with RJ45 interface is for Telnet or
SNMP management.
WAN1/2 Connecter for remote networked devices.
MIRROR Connecter for security monitor.
PHONE Connected to telephones.
In addition, below shows the cables used in different connectors.
Name Type, Color Connected to
Power Cord Cord, Black
Wire, AC Outlet (100-240VAC)
DC Outlet(-42 ~ 56VDC)
Serial Cable (Console) RS232, Grey PC RS232 port for CLI.
RJ45 Cable for WAN RJ-45 (8P8C), Blue Connect to Ethernet Interface

ATA-24 SH Installation Guide 6
RJ-21 Cable for
PHONE RJ-21 to RJ-21 or
RJ-21 to RJ-11 CPP Panel or telephone
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2. .2 2 L LE ED D I In nd di ic ca at ti io on n
LED Status Explanation
On The adapter is powered on.PWR
Off The adapter is powered off.
On/Blinkin
g The system is active.VACT
Off The system is hanged.
ALM On The system alarm is active.
On The Ethernet link is established.
Blinking The data transmission is done through the
corresponding port.
LNK
Off No Ethernet link is established.
On It means that a normal 1000 Mbps connection is
through its corresponding port.
1000
Off It means that a normal 100/10 Mbps connection is
through its corresponding port.
On It means a full duplex connection on
corresponding port.
MGN
FDX
Off It means a half duplex connection on
corresponding port.
On The Ethernet link is established on corresponding
port.
LNK
Off No Ethernet link is established.
On It means that a normal 1000 Mbps connection is
through its corresponding port.
WAN/
MIRR
OR 1000
Off It means that a normal 100 Mbps connection is
through its corresponding port.

ATA-24 SH Installation Guide
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LED Status Explanation
On It means a full duplex connection on
corresponding port.
F
DX
Off It means a half duplex connection on
corresponding port.
On The phone is off hook (the handset of phone is
hanging).
VoIP (1-24)
Blinking A phone call is incoming or on-line.

ATA-24 SH Installation Guide 8

ATA-24 SH Installation Guide
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3
3. . I In ns st ta al ll la at ti io on n a an nd d C Co on nn ne ec ct ti io on n
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3. .1 1 R Ra ac ck k- -M Mo ou un nt te ed d I In ns st ta al ll la at ti io on n
VigorTalk ATA24 SH can be installed on 19-, 23-inches racks by using standard brackets
in 19-inch rack or optional larger brackets on 23-inch rack with other equipments. The
bracket for 19-, 23-inch racks are shown below.
Attach the brackets to the chassis in 19-, 23-inch rack. The second bracket attaches the
other side of the chassis as above procedure.
After bracket installation, VigorTalk ATA24 SH chassis could be installed in the rack by
using two screws for each side of rack.
3
3. .2 2 D De es sk kt to op p P Pl la ac ce em me en nt t
The VigorTalk ATA24 SH can be placed on the rack or on a flat surface. There are four
rubber feet attached on the bottom of the VigorTalk ATA24 SH to stabilize the device for
placing on a flat surface. These rubber feet aims to improve the air circulation, and at the

ATA-24 SH Installation Guide 10
same time it can decrease unnecessarily rubbing on the desk. Therefore, you can simply
put the device on your desk or any flat surface without worrying damage.
3
3. .3 3 F Fr ra am me e G Gr ro ou un nd d I In ns st ta al ll la at ti io on n
The frame ground is on the rear side of the VigorTalk ATA24 SH which is powered by
AC connector. Connect the frame ground to a building’s earthing terminal by using frame
ground wire.
Importance: Please connect the frame ground first before you connect any other
cables for this device.
3
3. .4 4 C CP PP P ( (C Ce en nt tr ri ic c P Pa at tc ch h P Pa an ne el l, , O Op pt ti io on na al l D De ev vi ic ce e) )
The VigorTalk ATA24 SH can provide lots of voice services.
If the application is using on building environment, the CPP (Centric Patch Panel) is
preferred. The purpose of CPP module is to transfer RJ-21 jack in VigorTalk ATA24
SH to RJ-11 connector. It is usually installed between end-users’ equipment and
telephone company in a basement or telephone room. The CPP is the point of termination
for the outside telephone company lines coming into a building and the telephone lines in
the building.
The existing telephone wiring usually depends on user’s region. Here is the description
of typical installation scenario. Use telephone wires with RJ-11 jacks on one end for
connecting to the CPP board.

ATA-24 SH Installation Guide
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S
Sc ce en na ar ri io o
Phone service is available in VigorTalk ATA24 SH. You can connect a RJ-11 jack port
attached in a CPP to a telephone directly. The following example shows the connection
for Voice transmission through CPP.
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3. .5 5 P Po ow we er r C Co on nn ne ec ct ti io on n
Before you purchasing the device, please check your environment to determine which
power type that matches with your requirement.
The AC input and ground connections can be done on the rear panel. You can connect the
rack to ground by using spring screws.
1. Connect the female end of the power cord to the power socket on the rear panel of
VigorTalk ATA24 SH.
2. Connect the other end of the cord to a power outlet and make sure that no objects
obstruct the airflow of the fans (located on the rear side of the unit).

ATA-24 SH Installation Guide 12
3
3. .6 6 C Co on ns so ol le e P Po or rt t C Co on nn ne ec ct ti io on n
The default setting of the console port is “baud rate 115200, no parity, and 8 bit with 1
stop bit (N81)”.
For the initial configuration, users need to use terminal emulator software on a computer
and connect it to a network module through the console port. Users can connect the RJ-45
end of the console cable to the console port of the network module. On the other side,
users can connect the other end to a serial port (RS232) of a computer.
Beware that the default login is “admin”, password is “1234”.
***********************************************************
* ATA-24 SH Bootloader Version: V1.0.5 (Jul 20 2009 - 11:20:16) *
***********************************************************
Press [ENTER] key within 5 sec. to download image...0
Please wait a minute...
Login:

ATA-24 SH Installation Guide
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3
3. .7 7 M Ma an na ag ge em me en nt t P Po or rt t C Co on nn ne ec ct ti io on n
Users can connect the RJ-45 cable to the MGN port of the device. The IP address is
192.168.1.1 by default. The subnet of PC should be the same as default IP setting.
ATA24-SH> network/mgn> ip -s
--------------------------------------------------------------------------------
MGN IP Status
--------------------------------------------------------------------------------
IP Address : 192.168.1.1
NetMask : 255.255.255.0
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3. .8 8 D De ef fa au ul lt t W WA AN N 1 1 P Po or rt t C Co on nn ne ec ct ti io on n
Users can connect the RJ-45 cable to the WAN1 port of the device. The IP address is
172.16.1.2 by default. Modify the IP address of the network segment you want to use for
accessing into Internet if necessary.

ATA-24 SH Installation Guide 14
ATA24-SH/network/wan> static -s 1
--------------------------------------------------------------------------------
WAN1 Static Setting
--------------------------------------------------------------------------------
IP Address: 172.16.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 172.16.1.1
Primary DNS: 168.95.1.1
Secondary DNS: 168.95.1.2