Draytek Smart Monitor User manual

i

Smart Monitor User’s Guide
ii
Smart Monitor
User’s Guide
Version: 1.0
Firmware Version: V1.0.0
Date: 14/01/2011

Smart Monitor User’s Guide iii
Copyright Information
Copyright
Declarations
Copyright 2010 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language without written permission from the
copyright holders.
Trademarks
The following trademarks are used in this document:
zMicrosoft is a registered trademark of Microsoft Corp.
zWindows, Windows 95, 98, Me, NT, 2000, XP, Vista and Explorer are
trademarks of Microsoft Corp.
zApple and Mac OS are registered trademarks of Apple Inc.
zOther products may be trademarks or registered trademarks of their respective
manufacturers.
Safety Instructions and Approval
Warranty
We warrant to the original end user (purchaser) that the router will be free from any
defects in workmanship or materials for a period of two (2) years from the date of
purchase from the dealer. Please keep your purchase receipt in a safe place as it serves
as proof of date of purchase. During the warranty period, and upon proof of purchase,
should the product have indications of failure due to faulty workmanship and/or
materials, we will, at our discretion, repair or replace the defective products or
components, without charge for either parts or labor, to whatever extent we deem
necessary tore-store the product to proper operating condition. Any replacement will
consist of a new or re-manufactured functionally equivalent product of equal value, and
will be offered solely at our discretion. This warranty will not apply if the product is
modified, misused, tampered with, damaged by an act of God, or subjected to abnormal
working conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the product will
not be covered by the warranty. We reserve the right to revise the manual and online
documentation and to make changes from time to time in the contents hereof without
obligation to notify any person of such revision or changes.
Be a Registered
Owner Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.
Firmware & Tools
Updates Due to the continuous evolution of DrayTek technology, all routers will be regularly
upgraded. Please consult the DrayTek web site for more information on newest
firmware, tools and documents.
http://www.draytek.com

Smart Monitor User’s Guide
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T
Ta ab bl le e o of f C Co on nt te en nt ts s
1
Introduction........................................................................................................1
1.1 Introduction ............................................................................................................................. 1
1.2 System Requirements............................................................................................................. 2
1.3 Topology.................................................................................................................................. 2
1.4 Installation............................................................................................................................... 3
1.4.1 Installation Procedure....................................................................................................... 3
1.4.2 Uninstall Smart Monitor .................................................................................................... 4
1.4.3 Software Upgrade............................................................................................................. 4
2
Basic Operation.................................................................................................7
2.1 Activating Smart Monitor......................................................................................................... 7
2.2 Enter Web User Interface........................................................................................................ 7
2.3 Anonymous Login.................................................................................................................... 9
2.4 Group/Department Operation ................................................................................................. 9
2.5 User List Operation............................................................................................................... 10
2.6 Create/Modify Admin Account............................................................................................... 13
2.7 Adjust System Settings ......................................................................................................... 14
3
Advanced Operation........................................................................................17
3.1 System .................................................................................................................................. 17
3.1.1 Admin.............................................................................................................................. 17
3.1.2 Privilege.......................................................................................................................... 19
3.1.3 Setting............................................................................................................................. 21
3.1.4 My Favorite Search......................................................................................................... 23
3.1.5 Configuration Backup/Restoration.................................................................................. 24
3.1.6 Event Log........................................................................................................................ 24
3.1.7 Resources....................................................................................................................... 26
3.1.8 License Agreement.........................................................................................................26
3.1.9 Log Out........................................................................................................................... 26
3.2 User Setting .......................................................................................................................... 27
3.2.1 Group/Department..........................................................................................................27
3.2.2 User List.......................................................................................................................... 29
3.2.3 Tree View........................................................................................................................ 30
3.3 Service Analysis.................................................................................................................... 31
3.3.1 FTP................................................................................................................................. 32
3.3.2 MAIL................................................................................................................................ 35
3.3.3 HTTP............................................................................................................................... 38
3.3.4 IM.................................................................................................................................... 41

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3.3.5 TELNET.......................................................................................................................... 45
3.3.6 P2P................................................................................................................................. 48
3.3.7 STOCK............................................................................................................................ 51
3.3.8 Top 10............................................................................................................................. 54
3.4 User Analysis ........................................................................................................................ 54
3.4.1 Records & Report........................................................................................................... 54
3.4.2 User By Traffic................................................................................................................ 56
3.4.3 Top 10............................................................................................................................. 58
3.5 Report.................................................................................................................................... 59
3.5.1 Service Traffic................................................................................................................. 59
3.5.2 Statistics.......................................................................................................................... 59
3.5.3 Daily Preview & Export................................................................................................... 60
4
Application.......................................................................................................63
4.1 Be a Good Network Administrator......................................................................................... 63
4.1.1 Reducing Web Page Visiting of Non-Work Usage ......................................................... 63
4.1.2 Reducing IM Application of Non-Work Usage................................................................ 65
4.1.3 Best Configuration for Other Network Service ............................................................... 66
4.2 Leading in Self-Managing for Creating High Efficiency Office Environment......................... 66

Smart Monitor User’s Guide 1
1
I In nt tr ro od du uc ct ti io on n
1
1. .1 1 I In nt tr ro od du uc ct ti io on n
Smart Monitor, a verification software for network information, can capture, filter and
analyze network information for different purposes by integrating with Vigor series router.
With Smart Monitor, the administrator can adopt the content that user cares and restore the
data to readability information and produce various reports for reference.
Administrator of enterprise might torment with the following things:
1. Overused IM software and affect work efficiency on duty time.
2. Download file unlimitedly through bandwidth and cause congestion in normal usage.
3. Reveal company’s confidential information through IM software easily.
The first thing that Smart Monitor can do for the enterprise is to solve the network problem.
By verifying network information, Smart Monitor can assist enterprise’s administrator to
solve different problems derived from the network application effectively. No matter
network logging record, e-mail record or IM chatting record, or file download, Smart
Monitor can analyze and arrange those records clearly and well for the administrator to
manage and check with ease.
Smart Monitor not only can manage network, but also it can bring out new concept of
auto-management for the enterprise. Traditional management mode is passive management.
It means the employees always restrict their behavior in network usage after notified, even
warned by the network administrator. Thus, employees might feel uncomfortable and
management problems usually will be produced in such circumstance. For such situation,
Smart Monitor provides Top 10 ranking function and allows users to check Top 10 of
network applications at any time, such as IM Top 10, Download Top 10 and etc. When
employees find the username/IP address being listed on Top 10, they will restrict their
behaviors in network usage automatically. Thus, self-managing of employees can be formed
naturally.
Top 10 also can carry out ranking for different service types to assist network administrator
finding out network usage custom of users in local network. With such analysis, the
administrator can design and plan better network management to reach the optimum work
efficiency of the enterprise.
In addition to enterprise, Smart Monitor can be applied in general families. The network
development not only gives us convenient information, but also it brings unhealthy
information such as pornography, violence to children and threatens the growth of the
children. With good deployment of Smart Monitor, parents can monitor network usage of
children and adjust network configuration to discard unhealthy network visits and offer a
good network environment to children.

Smart Monitor Series User’s Guide
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1
1. .2 2 S Sy ys st te em m R Re eq qu ui ir re em me en nt ts s
zIntel P4 1.4GHz and above /AMD CPU
z20 GB free hard disk at least
z1GB RAM and above
zVigor Router, e.g., Vigor 2950
Note:
1. FTP and e-mail applications might occupy lots of disk space. If the usage of FTP and
e-mail will be large, please prepare larger disk space for installing and using Smart
Monitor.
2. Smart Monitor can be operated in the condition less than the above requirement.
However, in the environment of less disk space, network information might be omitted
by Smart Monitor due to the high peak of network usage.
3. For Smart Monitor might be influence lots of system applicaitons, it would be better to
intall it in “clear and pure” system environment. Microsoft IIS might conflict with
Apache which is required for installing Smart Monitor. Therefore, do not install and
operate Microsoft IIS, or change the port number for Microsoft outside 80.
1
1. .3 3 T To op po ol lo og gy y
Connect a PC with Smart Monitor installed to the mirror port of the device (such as
VigorPro 5510, Vigor2950, and etc.) to capture monitored information.

Smart Monitor User’s Guide 3
1
1. .4 4 I In ns st ta al ll la at ti io on n
Before installing the software, please make sure you have the following system:
zUbuntu10.10
1
1. .4 4. .1 1 I In ns st ta al ll la at ti io on n P Pr ro oc ce ed du ur re e
1. Run the following command to configure the operation environment for Smart
Monitor.
apt-get install apache2 php5 php5-cli libapache2-mod-php5 php5-sqlite
2. When the above is finished, please type the following command.
cp /usr/bin/php5 /usr/local/bin/php
3. Next, configure the php.ini file.
/etc/php5/apache2/php.ini
extension_dir = "/usr/lib/php5/20090626+lfs/"
extension=pdo.so
extension=pdo_sqlite.so
extension=sqlite.so
4. In the file of vi /etc/apache2/apache2.conf, please add the following commands
AddType application/x-httpd-php .php .htm .html
DirectoryIndex index.php index.htm index.html
Also, you can change the sequence of the three
5. Delete the index.html.
rm /var/www/index.html
6. Restart apache2 to activate new settings.
/etc/init.d/apache2 restart
7. Download the installation file sm100.run for Linux from www.draytek.com.
8. Transmit the file to Ubuntu10.10 by using FTP, SAMA or SSH.
9. Under Ubuntu10.10, perform the following command.
chmod 777 sm100.run

Smart Monitor Series User’s Guide
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10. Perform the following command to install the software.
./sm100.run -i
11. Type the installation path for the main program and the web, or use the default path for
them. The web path must be set with the document root specified for apache (for
example, the document root for apache is /var/www/.)
12. After the software is installed successfully, use the following command to start the
software.
/etc/init.d/smartmonitor start
1
1. .4 4. .2 2 U Un ni in ns st ta al ll l S Sm ma ar rt t M Mo on ni it to or r
Type the following command to uninstall the software.
./sm100.run -r
1
1. .4 4. .3 3 S So of ft tw wa ar re e U Up pg gr ra ad de e
1. Close the old version of Smart Monitor.
/etc/init.d/smartmonitor stop
2. Backup the files in the database.
/var/www/db
3. Delete the old version of Smart Monitor and database.
./sm100.run -r
4. Install the new version of Smart Monitor.
./sm100.run -i
5. Restore the files to the database.
/var/www/db
6. Restart apache to activate the new settings.
/etc/init.d/apache2 restart
7. Start new version of Smart Monitor and watchdog.

Smart Monitor User’s Guide 5
/etc/init.d/smartmonitor start

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This page is left blank.

Smart Monitor User’s Guide 7
2
B Ba as si ic c O Op pe er ra at ti io on n
2
2. .1 1 A Ac ct ti iv va at ti in ng g S Sm ma ar rt t M Mo on ni it to or r
After the software is installed successfully, use the following command to start the software.
/etc/init.d/smartmonitor start
2
2. .2 2 E En nt te er r W We eb b U Us se er r I In nt te er rf fa ac ce e
When you want to access into the web page of Smart Monitor, a pop-up window will appear
to ask you to type the username and password for authtentication.
Next, type the username and password. The default values for user name and password are
“admin” and “admin”. Click Login to access into the configuration web pag.
If your a a guest, you don’t need to type anything and just click the Guest Login button. For
detailed inforamtion, pleae refer to 2.3 Anonymous Login.

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Below shows the home page of Smart Monitor. It can be divided into several sections.
Menu Bar Display available menus.
Links for Quick Start Provide links to execute basic operation.
Brief Introduction for User
Analysis Display brief introduction for the contents of user analysis.
Icons for Service Analysis Provide icons to check service analysis. Simply double-click
on them. The system will open the corresponding pages.
Brief Information for
Report Display brief explanation that Report contains.
Current Top 10 Users under
Monitored
Display a table of IP address, user name, group/department,
total amount for current top 10 monitored users. Such table
can be refreshed automatically within 10 seconds, 30 seconds
or 60 seconds according to the settings that you choose. If
you choose Manual Refresh, you have to press the Refresh
icon to renew the table by yourself.
Icons for Service
Analysis
Brief Introduction for
User Analysis
Menu Bar
Links for Quic
k
Start
Current Top 10
Users under
Monitored
Brief
Information for
Report

Smart Monitor User’s Guide 9
2
2. .3 3 A An no on ny ym mo ou us s L Lo og gi in n
Smart Monitor offers the funciton of anonymous log in. This function is used for the
anonymous user to check the ranking of network service usage to carry out self-managing.
Anonymous logging is unable to use/see all the functions of Smart Monitor. Only user Top
10 and traffic ranking pages are allowed. With these two web pages, users can know the
usage ranking in different network service. If they find their ranking is near to the top one,
they can do self-restriction and reduce non-job network usage. Thus, network usage
efficiency of the enterprise can be raised.
Only User Analysis and System menus are provided for guest logging.
2
2. .4 4 G Gr ro ou up p/ /D De ep pa ar rt tm me en nt t O Op pe er ra at ti io on n
By grouping the users, the administrator can set different monitoring contents for different
users. Meanwhile, the administrator can dispatch the users to suitable groups quickly to
make the group operation of users being easily.
Please follow the steps listed below to create a new one.
1. Click the Group/Department link from the Create Group/Department to manager
users located in Quick Start Guide area, or open User Settings>>Group/Department.
or

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2. Click the New Group/Department icon.
3. The following screen will appear.
4. Type a name (e.g., office-1) for the group in the field of Group Name. Give a brief
explanation for such group. Check the Active box.
5. In the Recording field, choose the service(s) that Smart Monitor will record and monitor
for such group.
6. Click Save.
Below shows a figure of new group added.
2
2. .5 5 U Us se er r L Li is st t O Op pe er ra at ti io on n
To utilize Smart Monitor for monitoring, the first thing you have to do is “create a user
name”. Such user account can be grouped under any group/department specified later and be
monitored by Smart Monitor.
After initiating Smart Monitor, the IPs in the network segment specified by the network card
of Smart Monitor will be catched and displayed automatically.
We can use setting username or grouping the user to have convenient management. Refer to
the following steps for grouping or setting user name.
1. Open User Settings>>User List.

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2. There are eight items with different purposes for each IP address, such as number,
recording, IP address, user name, group, emphasize, LAN-to-LAN and delete.
No The index number of the IP address of the user.
Recording Check the box to record the network usage of the IP
address.
IP Display the IP address of the user.
User Name Define a name for each user. Such name is easily and
convenient to be identified when viewing various records
such as Top 10.
Group Make a group for such IP address.
Emphasize If you check the box here, a red sign “*” will be marked
between the fields of user name and IP address. Such mark
is used to remind the administrator that this user is
“important”.
LAN-to-LAN Allow Local LAN PC communication to be monitored by
Smart Monitor if such data is forwarded by monitor port.
Delete Delete this selected IP.
3. Type in username separately by mapping with each IP address.
4. Choose the group that such IP address would be combined.
5. Click Save to save the configuration.
In some cases, some servers might not send out information automatically, so they will be
not listed. For this, please add the users (s) manually.

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To manually add the user, please follow the steps listed below to create a new one.
1. Open User Settings>>User List.
2. Click the New User icon. The following screen will appear.
3. Type a name (e.g., carrie-pc) for the user in the field of User Name. Specify the IP
address of the new user. Choose one of the groups from Group drop-down list. Check
the boxes of Recording, Emphasize and LAN-to-LAN if regquired.
4. Click Save.
Below shows a figure of new user added (displayed on User List page).
Note:
zIn User List page, it will be convenient for management by setting a user name for
every IP address
zYou can group the users for monitoring the configuration and easily managing. For the
detailed of group, it will be introduced in later sections.

Smart Monitor User’s Guide 13
2
2. .6 6 C Cr re ea at te e/ /M Mo od di if fy y A Ad dm mi in n A Ac cc co ou un nt t
It is not safe to use the default user name and password. It is strongly suggested to modify
user name and password after registering Smart Monitor. Additionally, an admin account can
only login one PC at a time. Therefore, please create different accounts and passwords for
different administrators.
Please follow the steps listed below to create a new one. Such account will be used for
accessing into Smart Monitor next time.
1. Click the Admin link from the Create your Admin Account located in Quick Start
Guide area or open System>>Admin.
or
2. Click the New Admin icon.
3. The following screen will appear.
4. Type a name (e.g., carrie) as the Admin Name and type the password in the field of
Password. Next, type the password again in Confirm Password.
5. Type the E-Mail address in E-Mail field. Such address will be used to receivie the alert
messages, reports files sent from Smart Monitor.

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6. Language field is very important for it determines the language system display for
Smart Monitor when administrators log in.
7. Determine the privilege from the drop-down list. Previlege field allows you to choose
the type of administrator. There are four types of previlege. The authority of the
administrator can be defined in System>>Privilege.
8. Click Save.
Below shows a figure of new admin account added.
2
2. .7 7 A Ad dj ju us st t S Sy ys st te em m S Se et tt ti in ng gs s
Please follow the steps listed below to modify current system settings for Smart Monitor.
The default settings will be shown on such page. You can change settings for SMTP, modify
the recording type, or adjust the disk space and session timeout, etc.
1. Click the Setting link from the Modify General Setting located in Quick Start Guide
area or open System >>Setting.
or