Draytek SmartMonitor User manual

SmartMonitor
User’s Guide
Version: 1.0
Date: 2009/01/12

SmartMonitor User’s Guide
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Copyright Information
Copyright
Declarations
Copyright 2009 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language without written permission from the
copyright holders.
Trademarks
The following trademarks are used in this document:
zMicrosoft is a registered trademark of Microsoft Corp.
zWindows, Windows 95, 98, Me, NT, 2000, XP, Vista and Explorer are
trademarks of Microsoft Corp.
zApple and Mac OS are registered trademarks of Apple Inc.
zOther products may be trademarks or registered trademarks of their respective
manufacturers.
Safety Instructions and Approval
Warranty
We warrant to the original end user (purchaser) that the router will be free from any
defects in workmanship or materials for a period of two (2) years from the date of
purchase from the dealer. Please keep your purchase receipt in a safe place as it serves
as proof of date of purchase. During the warranty period, and upon proof of purchase,
should the product have indications of failure due to faulty workmanship and/or
materials, we will, at our discretion, repair or replace the defective products or
components, without charge for either parts or labor, to whatever extent we deem
necessary tore-store the product to proper operating condition. Any replacement will
consist of a new or re-manufactured functionally equivalent product of equal value, and
will be offered solely at our discretion. This warranty will not apply if the product is
modified, misused, tampered with, damaged by an act of God, or subjected to abnormal
working conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the product will
not be covered by the warranty. We reserve the right to revise the manual and online
documentation and to make changes from time to time in the contents hereof without
obligation to notify any person of such revision or changes.
Be a Registered
Owner Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.
Firmware & Tools
Updates Due to the continuous evolution of DrayTek technology, all routers will be regularly
upgraded. Please consult the DrayTek web site for more information on newest
firmware, tools and documents.
http://www.draytek.com

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T
Ta ab bl le e o of f C Co on nt te en nt ts s
1
Introduction........................................................................................................1
1.1 Introduction ............................................................................................................................. 1
1.2 System Requirements............................................................................................................. 1
1.3 Topology.................................................................................................................................. 2
1.4 Installation............................................................................................................................... 3
2
Basic Operation...............................................................................................14
2.1 Activating SmartMonitor........................................................................................................ 14
2.2 Enter Web User Interface...................................................................................................... 14
2.3 Anonymous Logging.............................................................................................................. 17
2.4 Group/Department Operation ............................................................................................... 17
2.5 User List Operation............................................................................................................... 18
2.6 Create/Modify Admin Account............................................................................................... 20
2.7 Adjust System Settings ......................................................................................................... 22
3
Advanced Operation........................................................................................23
3.1 System .................................................................................................................................. 23
3.1.1 Admin.............................................................................................................................. 23
3.1.2 Privilege.......................................................................................................................... 25
3.1.3 Setting............................................................................................................................. 27
3.1.4 Configuration Backup/Restoration.................................................................................. 28
3.1.5 Event Log........................................................................................................................ 28
3.1.6 Resources....................................................................................................................... 30
3.1.7 Log Out........................................................................................................................... 30
3.2 User Setting .......................................................................................................................... 30
3.2.1 Group/Department..........................................................................................................31
3.2.2 User List.......................................................................................................................... 33
3.2.3 Tree View........................................................................................................................ 34
3.3 Service Analysis.................................................................................................................... 35
3.3.1 FTP................................................................................................................................. 36
3.3.2 MAIL................................................................................................................................ 39
3.3.3 HTTP............................................................................................................................... 39
3.3.4 IM.................................................................................................................................... 40
3.3.5 TELNET.......................................................................................................................... 41
3.3.6 P2P................................................................................................................................. 42
3.3.7 WEBDOWN.................................................................................................................... 43
3.3.8 STOCK............................................................................................................................ 45
3.3.9 Top 10............................................................................................................................. 46

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3.4 User Analysis ........................................................................................................................ 46
3.4.1 Records & Report........................................................................................................... 47
3.4.2 User By Traffic................................................................................................................ 48
3.4.3 Top 10............................................................................................................................. 48
3.5 Report.................................................................................................................................... 49
3.5.1 Service Traffic................................................................................................................. 49
3.5.2 Statistics.......................................................................................................................... 50
3.5.3 Preview & Export............................................................................................................ 50
4
Application.......................................................................................................52
4.1 Be a Good Network Administrator......................................................................................... 52
4.1.1 Reducing Web Page Visiting of Non-Work Usage ......................................................... 52
4.1.2 Reducing IM Application of Non-Work Usage................................................................ 53
4.1.3 Best Configuration for Other Network Service ............................................................... 54
4.2 Leading in Self-Managing for Creating High Efficiency Office Environment......................... 54

SmartMonitor User’s Guide 1
1
I In nt tr ro od du uc ct ti io on n
1
1. .1 1 I In nt tr ro od du uc ct ti io on n
SmartMonitor, a verification software for network information, can capture, filter and
analyze network information for different purposes by integrating with Vigor series router.
With SmartMonitor, the administrator can adopt the content that user cares and restore the
data to readability information and produce various reports for reference.
Administrator of enterprise might torment with the following things:
1. Overused IM software and affect work efficiency on duty time
2. Download file unlimitedly through bandwidth and cause congestion in normal usage.
3. Reveal company’s confidential information through IM software easily
The first thing that Smart Monitor can do for the enterprise is to solve the network problem.
By verifying network information, Smart Monitor can assist enterprise’s administrator to
solve different problems derived from the network application effectively. No matter
network logging record, e-mail record or IM chatting record, or file download, Smart
Monitor can analyze and arrange those records clearly and well for the administrator to
manage and check with ease.
Smart Monitor not only can manage network, but also it can bring out new concept of
auto-management for the enterprise. Traditional management mode is passive management.
It means the employees always restrict their behavior in network usage after notified, even
warned by the network administrator. Thus, employees might feel uncomfortable and
management problems usually will be produced in such circumstance. For such situation,
Smart Monitor provides Top 10 ranking function and allows users to check Top 10 of
network applications at any time, such as IM Top 10, Download Top 10 and etc. When
employees find the username/IP address being listed on Top 10, they will restrict their
behaviors in network usage automatically. Thus, self-managing of employees can be formed
naturally.
Top 10 also can carry out ranking for different service types to assist network administrator
finding out network usage custom of users in local network. With such analysis, the
administrator can design and plan better network management to reach the optimum work
efficiency of the enterprise.
In addition to enterprise, Smart Monitor can be applied in general families. The network
development not only gives us convenient information, but also it brings unhealthy
information such as pornography, violence to children and threatens the growth of the
children. With good deployment of Smart Monitor, parents can monitor network usage of
children and adjust network configuration to discard unhealthy network visits and offer a
good network environment to children.
1
1. .2 2 S Sy ys st te em m R Re eq qu ui ir re em me en nt ts s
zIntel P4 1.4GHz and above /AMD CPU
z20 GB free hard disk at least
z1GB RAM and above

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zVigor Router, e.g., Vigor 2950
Note:
1. FTP and e-mail applications might occupy lots of disk space. If the usage of FTP and
e-mail will be large, please prepare larger disk space for installing and using Smart
Monitor.
2. Smart Monitor can be operated in the condition less than the above requirement.
However, in the environment of less disk space, network information might be omitted by
Smart Monitor due to the high peak of network usage.
3. For Smart Monitor might be influence lots of system applicaitons, it would be better to
intall it in “clear and pure” system environment. Microsoft IIS might conflict with Apache
which is required for installing Smart Monitor. Therefore, do not install and operate
Microsoft IIS, or change the port number for Microsoft outside 80.
1
1. .3 3 T To op po ol lo og gy y
Connect a PC with Smart Monitor installed to the mirror port of the device (such as
VigorPro 5510, Vigor2950, and etc.) to capture monitored information.

SmartMonitor User’s Guide 3
1
1. .4 4 I In ns st ta al ll la at ti io on n
Please follow the steps below to install SmartMonitor to the host (served as the database of
SmartMonitor).
1. Insert the application software CD of SmartMonitor into the CD-ROM diskette.
2. Click the icon of SmartMonitor_Install_2.0.0. The Setup Wizard will appear as follows.
Please click Next to proceed.
3. In the License Agreement page, choose “I accept the agreement” and click Next.
4. Specify the destination location for SmartMonitor. The default directory is shown as
below. You can click Browse to change the location. Then, click Next to proceed.

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5. The setup wizard shows the destination location that you just specify. If there is no
problem, simply click Install to carry outs the installation.

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6. A pop-up dialog will appear to inform you PHP is required for SmartMonitor. Simply
click Yes.
7. Next, anther pop-up dialog will appear to inform you Apache is required for
SmartMonitor. Please click Yes.
8. Then, the following dialog will appear to inform you Wpcap is required for
SmartMonitor. Click Yes.

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9. The installation starts. Please wait for a while.
10. When the file extracting is complete, a Setup dialog for installing Apache will be
popped-up. Click OK.
11. Another Installation Wizard for Apache will appear as follows. Please click Next to
carry out the installation.
If it is not necessary for you to install Apache, please go to step 20 directly.

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12. On the following screen, choose “I accept the …..” and click Next.
13. In the following screen, click Next.
14. Type all the required information and click Next.

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15. Select Typical and click Next.
16. Specify the destination folder. You can click Change. to specify another folder for
installing Apache. Then, click Next.
17. On the following screen, click Install.

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18. Corresponding files will be installed to your system. Please wait for several minutes.
19. When the following screen appears, simply click Finish.
20. Next, Setup wizard will guide you to install Wpcap. Click OK to proceed.
If it is not necessary for you to install Wpcap, please go to step 26 directly.

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21. When the following screen appears, please click Next to proceed.
22. On the following screen, please click Next again.
23. On this page, just click I Agree.

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24. The setup wizard starts to install WinPcap into your host. Please wait for a while.
25. When the following page appears, the installation has been completed. Click Finish.
26. Next, Setup wizard will display the following screen. Click Next to proceed.

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27. When the following dialog pops up, click OK.
28. Now, the following dialog appears to inform you that you are going to login
SmartMonitor home page with default username/password of admin/admin. Please click
OK.
29. Before you start to use SmartMonitor, please click Finish first to exit the SmartMonitor
setup wizard.
30. After finishing the installation, SmartMonitor main program will invoke automatically
and the browser will pop up a login window (for Smart Monitor managing interface) for

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you to login. If the IP address has be configured correctly, all PCs on LAN can use IE
browser to visit Smart Monitor easily.
31. If network connection is not processed correctly or the IP address is not set properly, a
searching screen might appear as the following figure:

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2
B Ba as si ic c O Op pe er ra at ti io on n
2
2. .1 1 A Ac ct ti iv va at ti in ng g S Sm ma ar rt tM Mo on ni it to or r
After finishing the software installation, please open
Start>>Programs>>SmartMonitor>>SmartMonitor to activating the application.
When SmartMonitor is activated, you can find the icon located on right bottom of the
desktop that indicates SmartMonitor is on working now.
2
2. .2 2 E En nt te er r W We eb b U Us se er r I In nt te er rf fa ac ce e
To specify which PC should be monitored, please open
Start>>Programs>>SmartMonitor>>Website to access into the configuration web page.
Confirm page will appear first. Please type the word-confirm in the box and click
OpenSmartMonitor to open the following page.

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Next, type the username and password. The default values for user name and password are
“admin” and “admin”. Click Login to access into the configuration web pag.
Below shows the home page of SmartMonitor. It can be divided into several sections.

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Menu Bar Display available menus.
Links for Quick Start Provide links to execute basic operation.
Brief Introduction for User
Analysis Display brief introduction for the contents of user analysis.
Icons for Service Analysis Provide icons to check service analysis. Simply double-click
on them. The system will open the corresponding pages.
Brief Information for
Report Display brief explanation that Report contains.
Current Top 10 Users under
Monitored
Display a table of IP address, user name, group/department,
total amount for current top 10 monitored users. Such table
can be refreshed automatically within 10 seconds, 30 seconds
or 60 seconds according to the settings that you choose. If
you choose Manual Refresh, you have to press the Refresh
icon to renew the table by yourself.
Icons for Service
Analysis
Brief Introduction for
User Analysis
Menu Bar
Links for Quick
Start
Current Top 10
Users under
Monitored
Brief
Information for
Report