DSS NVR-9832P32 User manual

SAFETY INSTRUCTION....................................................................................................................................... 5
CHAPTER 1 PRODUCT OVERVIEW..........................................................................................................1
1.1 REAR PANEL...................................................................................................................................................... 1
1.2 REMOTE CONTROLLER (FOR REFERENCE ONLY)........................................................................................................ 2
CHAPTER 2 NVR INSTALLATION & CONNECTION................................................................................ 3
2.1 HDD INSTALLATION ............................................................................................................................................ 3
2.2 CONNECTION DIAGRAM ...................................................................................................................................... 4
2.3 POWER SUPPLY CONNECTION ............................................................................................................................... 4
CHAPTER 3 NVR COMMON OPERATIONS..............................................................................................5
3.1USING THE SUPPLIED MOUSE ............................................................................................................................... 5
3.2 USING THE VIRTUAL KEYBOARD ............................................................................................................................ 5
3.3 PASSWORD ....................................................................................................................................................... 6
CHAPTER 4 NVR STARTING UP................................................................................................................ 7
4.1 START WIZARD .................................................................................................................................................. 7
4.1.1 Start Wizard ........................................................................................................................................... 7
4.1.2 Network Configuration .......................................................................................................................... 7
4.1.3 Date/Time .............................................................................................................................................. 8
4.1.4 IP Camera............................................................................................................................................. 10
4.1.5 Disk ...................................................................................................................................................... 12
4.1.6 Resolution ............................................................................................................................................ 12
4.1.7 Mobile.................................................................................................................................................. 13
4.1.8 Summary.............................................................................................................................................. 13
4.2 LIVE VIEW SCREEN OVERVIEW ............................................................................................................................ 14
4.2.1 Camera Quick Toolbar.......................................................................................................................... 15
4.2.2 Taskbar................................................................................................................................................. 16
4.2.3 Start Menu ........................................................................................................................................... 16
4.2.3.1 Unlock and Lock Screen.................................................................................................................................. 17
4.2.3.2 Shutdown ....................................................................................................................................................... 17
CHAPTER 5 NVR SYSTEM SETUP.......................................................................................................... 18
5.1 CHANNEL........................................................................................................................................................ 19
5.1.1.1 IP Channels ..................................................................................................................................................... 19
5.1.1.2 Protocol Manage ............................................................................................................................................ 20
5.1.1.3 POE Power...................................................................................................................................................... 21
5.1.2 Live....................................................................................................................................................... 22
5.1.3 Image Control ...................................................................................................................................... 23
5.1.4 Video Cover .......................................................................................................................................... 25
5.1.5 Motion ................................................................................................................................................. 25
5.1.6 Alarm ................................................................................................................................................... 26
5.1.7 PIR........................................................................................................................................................ 28
5.1.8 Deterrence ........................................................................................................................................... 29
5.1.9 Intelligent............................................................................................................................................. 30

USER MANUAL
5.1.9.1 PID (Perimeter Intrusion Detection) ............................................................................................................... 31
5.1.9.2 LCD (Line Crossing Detection)......................................................................................................................... 33
5.1.9.3 SOD (Stationary Object Detection) ................................................................................................................. 36
5.1.9.4 Sound Detection............................................................................................................................................. 39
5.1.9.5 Video Tampering............................................................................................................................................. 40
5.1.9.6 Intelligent Schedule ........................................................................................................................................ 40
5.1.9.7 Cross Counting Statistics................................................................................................................................. 41
5.2 RECORD ......................................................................................................................................................... 41
5.2.1 Encode.................................................................................................................................................. 41
5.2.2 Record .................................................................................................................................................. 43
5.2.2.1 Record............................................................................................................................................................. 43
5.2.2.2 Record Schedule ............................................................................................................................................. 44
5.2.3 Capture ................................................................................................................................................ 44
5.2.3.1 Capture........................................................................................................................................................... 45
5.2.3.2 Capture Schedule............................................................................................................................................ 45
5.3 ALARM........................................................................................................................................................... 46
5.3.1 Motion ................................................................................................................................................. 46
5.3.2 PIR........................................................................................................................................................ 47
5.3.3 I/O........................................................................................................................................................ 47
5.3.4 Intelligent............................................................................................................................................. 49
5.3.4.1 PID .................................................................................................................................................................. 49
5.3.4.2 LCD.................................................................................................................................................................. 49
5.3.4.3 SOD................................................................................................................................................................. 50
5.3.4.4 PD ................................................................................................................................................................... 51
5.3.4.5 FD ................................................................................................................................................................... 52
5.3.4.6 CC ................................................................................................................................................................... 52
5.3.4.7 Sound Detection............................................................................................................................................. 53
5.3.4.8 Video Tampering............................................................................................................................................. 54
5.3.5 PTZ Linkage .......................................................................................................................................... 55
5.3.6 Exception.............................................................................................................................................. 55
5.3.7 Alarm Schedule .................................................................................................................................... 56
5.4 AI ................................................................................................................................................................. 57
5.4.1 Setup .................................................................................................................................................... 57
5.4.1.1 Face Detection................................................................................................................................................ 57
5.4.1.2 Human & Vehicle Detection ........................................................................................................................... 59
5.4.1.3 Perimeter Intrusion Detection........................................................................................................................ 60
5.4.1.4 Line Crossing Detection .................................................................................................................................. 62
5.4.1.5 Cross Counting................................................................................................................................................ 63
5.4.1.6 Heat Map........................................................................................................................................................ 64
5.4.1.7 Schedule ......................................................................................................................................................... 66
5.4.2 Recognition .......................................................................................................................................... 66
5.4.2.1 Model Configuration....................................................................................................................................... 66
5.4.2.2 Database Management .................................................................................................................................. 67
5.4.3 Alarm ................................................................................................................................................... 70
5.4.3.1 Face Recognition............................................................................................................................................. 70

USER MANUAL
5.4.3.2 Human & Vehicle Detection ........................................................................................................................... 72
5.4.4 Statistics............................................................................................................................................... 73
5.4.4.1 Face Recognition............................................................................................................................................. 73
5.4.4.2 Human & Vehicle Detection ........................................................................................................................... 74
5.4.4.3 Cross Counting Statistics................................................................................................................................. 75
5.4.4.4 Heat Map Statistics......................................................................................................................................... 76
5.5 NETWORK....................................................................................................................................................... 77
5.5.1 General ................................................................................................................................................ 77
5.5.1.1 General ........................................................................................................................................................... 77
5.5.1.1 PPPoE.............................................................................................................................................................. 78
5.5.1.2 Port Configuration .......................................................................................................................................... 79
5.5.2 DDNS.................................................................................................................................................... 79
5.5.3 Email .................................................................................................................................................... 80
5.5.3.1 Email Configuration ........................................................................................................................................ 81
5.5.3.2 Email Schedule ............................................................................................................................................... 82
5.5.4 FTP ....................................................................................................................................................... 82
5.5.5 IP FILTER ............................................................................................................................................... 84
5. 6DEVICE.......................................................................................................................................................... 84
5.6.1 Disk ...................................................................................................................................................... 85
5.6.1.2 S.M.A.R.T ........................................................................................................................................................ 87
5.6.2 Cloud .................................................................................................................................................... 88
5.7 SYSTEM.......................................................................................................................................................... 88
5.7.1 General ................................................................................................................................................ 89
5.7.1.1 General ........................................................................................................................................................... 89
5.7.1.2 Date and Time ................................................................................................................................................ 90
5.7.1.3 Output Configuration...................................................................................................................................... 91
5.7.2 Multi-user ............................................................................................................................................ 92
5.7.2.1 Changing Password......................................................................................................................................... 93
5.7.2.2 Add New Users ............................................................................................................................................... 93
5.7.2.3 Setting User Permissions ................................................................................................................................ 95
5.7.3 Maintenance........................................................................................................................................ 96
5.7.3.1 Log.................................................................................................................................................................. 96
5.7.3.2 Load Default ................................................................................................................................................... 97
5.7.3.3 Upgrade.......................................................................................................................................................... 98
5.7.3.4 Parameter Management................................................................................................................................. 98
5.7.3.5 Auto Reboot ................................................................................................................................................... 99
5.7.4 IP Camera Maintain ............................................................................................................................. 99
5.7.4.1 Upgrade IP Camera....................................................................................................................................... 100
5.7.4.2 Load Default Settings for IP Camera ............................................................................................................. 101
5.7.4.3 Reboot IPC.................................................................................................................................................... 101
5.7.4.4 Parameter Management............................................................................................................................... 102
5.7.5 System Information............................................................................................................................ 102
5.7.5.1 Information................................................................................................................................................... 102
5.7.5.2 Channel Information..................................................................................................................................... 103
5.7.5.3 Record Information....................................................................................................................................... 103

USER MANUAL
5.7.5.4 Network State............................................................................................................................................... 104
CHAPTER 6 SEARCH, PLAYBACK & BACKUP .................................................................................. 105
6.1 USING SEARCH FUNCTION ............................................................................................................................... 105
6.1.1 Search & Play Video in General.......................................................................................................... 107
6.1.1.1 Video Clip Backup ......................................................................................................................................... 107
6.1.2 Event Search, Playback & Backup ...................................................................................................... 109
6.1.2.1 Event Playback Control ................................................................................................................................. 111
6.1.3 Sub-periods Playback ......................................................................................................................... 112
6.1.4 Smart ................................................................................................................................................. 113
6.1.5 Tag ..................................................................................................................................................... 114
6.1.6 External File ....................................................................................................................................... 114
6.1.7 Picture Search & View........................................................................................................................ 115
6.1.7.1 Picture Preview Control................................................................................................................................ 116
6.1.8 Slice.................................................................................................................................................... 117
6.1.9 AI Search ............................................................................................................................................ 118
6.1.9.1 Face .............................................................................................................................................................. 118
6.1.9.1.1 E-Map.................................................................................................................................................... 119
6.1.9.2 Human & Vehicle .......................................................................................................................................... 120
6.1.9.3 PID &LCD ...................................................................................................................................................... 121
6.1.9.4 Repeat Visitors.............................................................................................................................................. 122
6.1.9.5 Face Attendance ........................................................................................................................................... 124
CHAPTER 7 REMOTE ACCESS VIA WEB CLIENT ............................................................................. 126
7.1 BASIC SYSTEM ENVIRONMENT REQUIREMENTS .................................................................................................... 126
7.2 WEB PLUGIN DOWNLOAD AND INSTALLATION...................................................................................................... 126
7.3 WEB CLIENT MANAGER............................................................................................................................. 129
7.3.1 Live Interface...................................................................................................................................... 129
7.3.2 Playback............................................................................................................................................. 131
7.3.2.1 Playback Control Buttons.............................................................................................................................. 132
7.3.3 Remote Setting................................................................................................................................... 134
7.3.4 Local Setting....................................................................................................................................... 134
CHAPTER 8 VIEWING BACKED UP VIDEO ON PC/MAC................................................................... 135
CHAPTER 9 REMOTE ACCESS VIA MOBIEL DEVICES..................................................................... 138
CHAPTER 10 APPENDIX......................................................................................................................... 140
10.1 TROUBLESHOOTING ................................................................................................................................. 140
10.2 USAGE MAINTENANCE............................................................................................................................. 141
10.3ACCESSORIES (FOR REFERENCE ONLY)..................................................................................................... 142

USER MANUAL
SAFETY INSTRUCTION
Please carefully read the following safety instruction so as to avoid personal injuries and prevent
the equipment and other connection devices from being damaged.
1. Power sources (note: please use the power supply attached or specified by the
manufacturer)
Never operate the equipment by using unspecified power supply.
2. Never push objects of any kind through openings of NVR
Never push objects of any kind through openings of NVR so as to avoid electric shock or other
accidents.
3. Do not put the equipment in the dusty field
Do not put the equipment in the dusty field.
4. Do not place the equipment under rain or humid environment
Do not place the equipment under humid environment like basement. If the equipment is
accidentally in contact with water, please unplug the power cable and immediately contact your
local dealer.
5. Keep the surface of the equipment clean and dry
Use soft damp cloth to clean the outer case of NVR (do not use liquid aerosol cleaners)
6. Do not operate if any problems are found
If there are any strange smell or sound from NVR, unplug the power cable and contact the
authorized dealer or service center.
7. Do not try to remove the upper cover
Warning: Do not remove the cap of NVR so as to avoid electric shock.
8. Handle with care
If NVR does not work normally because of hitting on the hard object, please contact the
authorized dealer for repair or replacement.
9. Use standard lithium battery (Note: Use the batteries attached or specified by the
manufacturer)
After cutting off the power supply, if the system clock cannot continue to work, please replace
the standard 3V lithium battery on the main board.
Warning: Turn off NVR before replacing the batteries, or you may be suffered from serious
electric shock. Please properly dispose of the used batteries.
10. Put the equipment in a place with good ventilation
The NVR system includes HDD, which produces large amount of heat during operation.As a
result, do not block the ventilation openings (on the top, bottom, both sides and the reverse
side) for cooling the system during operation. Install or put the equipment in the place with
good ventilation.
11. The attached power adapter can only be used for 1 set of NVR. Do not connect more
equipment, or NVR may be restarted repeatedly because of insufficient power.
12. Prevent the equipment from water dropping or splashing. Do not place objects
containing water, such as flower vase, on the equipment.

1
Chapter 1 Product Overview
1.1 Rear Panel
Item
Physical Port
Connection Method
1
Power Switch
Startup and shutdown
2
Power Port
Connect the attached power supply
3
USB Port
Connect USB devices, such as USB mouse and USB flash disk.
4
Sensor/Alarm
Connect to sensor or alarming device
5
HDMI Port
HDMI high definition port
6
VGA Port
Connect to VGA monitor, such as PC monitor
7
LINE IN
Intercom voice input
8
AUDIO OUTPUT
Audio signal output, RCA interface
9
WAN Port
Network input interface of the router/Connect to IP camera.
10
LAN Port
LAN network interface, support POE, can supply power to the camera.
11
E-SATA
Optional. Connect to e-SATA HDD for recording & backup

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2
1.2 Remote Controller (For Reference Only)
No.
Icon
Description
1
1-8
Numeric keys
Press to display channel 1~8
2
9、0
Numeric keys
3
ALL
Press to display all channels
Multiple display mode
4
Menu
Press to enter or exit the Main Menu
5
Mute
Mute On/off
6
Submenu
Go to submenu
7
Up arrow key; Volume increase
8
SEL
Press to enter the selected menu item and
edit the setting
9
Left/Right key; Decrease/increase parameter
value of control bar.
10
Down arrow key; Volume decrease
11
Press to rewind during video playback
12
Press to fast forward during video playback
13
Press to play recorded video or enter the
recording search menu
14
Press to start manual recording
15
Press to stop manual recording or stop the
video playback
16
Press to pause the video playback or enter
frame-playback mode
Table 2-1
1
2
3
4
5
6
7
8
9
10
9
11
12
13
14
15
16

USER MANUAL
3
Chapter 2 NVR Installation & Connection
2.1 HDD Installation
This NVR supports two 3.5” or 2.5” SATA hard disk drives.
CAUTION
：
DO NOT install or remove the hard disk drive while the device power
is turned ON
HDD Installation:
Note:Above procedures are for reference only. The practical operation may be different
depending on the NVR you purchased.
a) Connect the data and power cables to the two hard disk
drives and place the hard disk drives on the NVR case.
b) Carefully flip the NVR case and secure the hard disk drives
to the NVR with the eight (8) screws

USER MANUAL
4
2.2 Connection Diagram
Note:Above diagram is for reference only. The practical connection may be different depending
on the NVR you purchased.
2.3 Power Supply Connection
Caution: Useonlythe supplied poweradapter that came with theNVR
Connect one end of the power adapter to the power connector on the back of the NVR.Plug theother
end of the power adapter into the wall outlet.
For some specific models, you may need to press the Power switch to turn on the power.
Speaker