DTM Print LX610e User manual

User’s Manual
©2020, DTM Print GmbH. All rights reserved
For the most recent version of this manual please visit dtm-print.eu/manuals

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Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE
WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this material. This document contains
proprietary information that is protected by copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated into another language without prior written consent.
Trademark Acknowledgments: Primera and Primera LX610e are registered trademarks of Primera Technology, Inc. Windows is a
registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.
Revision History
Edition 1.0, Copyright 2020, All rights reserved.

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Section 1: Getting Started..........................................................................................................................................................................................................5
1A Choosing a Good Location...................................................................................................................................................................................5
1B Unpacking and Inspection ...................................................................................................................................................................................6
1C Installing the Roll Holders ....................................................................................................................................................................................7
1D Identifying the Parts ...........................................................................................................................................................................................11
Section 2: Media, Cartridges and Knives .........................................................................................................................................................................14
2A Label and Roll Specications............................................................................................................................................................................14
2B Installing Digital Die-Cutting Label Stock....................................................................................................................................................17
2C Installing Pre Die-Cut Label Stock...................................................................................................................................................................20
2D Replacing the Digital Die Cutting Knife holder..........................................................................................................................................24
2E Replacing the Cutting Knife...............................................................................................................................................................................26
2F Replacing Ink Cartridges ....................................................................................................................................................................................27
2G Adjusting the Gap Sensor Position (Pre Die-Cut Labels Only)..............................................................................................................29
Section 3: Primera PrintHub...................................................................................................................................................................................................31
3A Adjusting Knife Pressure and Stretch Factor...............................................................................................................................................32
3B Using the Cost Estimator .................................................................................................................................................................................... 34
3C Set the Gap Sensor Mode (Pre Die-Cut Labels Only) ...............................................................................................................................35
3D Set the Present/Cut Mode .................................................................................................................................................................................37
3E Adjusting Print Alignment .................................................................................................................................................................................39
3F PrintHub Settings ..................................................................................................................................................................................................41
3G PrintHub Printer Settings...................................................................................................................................................................................43
3G1. Multiple Printer Support.........................................................................................................................................................................44
Section 4 Printing and Cutting with PTCreate................................................................................................................................................................46
4A Overview (Standard version vs Pro version)................................................................................................................................................46
4B PTCreate Software Activation ..........................................................................................................................................................................50
4C Software Deactivation......................................................................................................................................................................................... 52
4D Tutorial How to setup a Print and Cut in PTCreate Standard ............................................................................................................... 53
4D.1 Choosing a Label Size (Page Layout) ................................................................................................................................................ 53
4D.2 Import a at Image (JPG, BMP, PNG, TIF, GIF) .................................................................................................................................54
4D.3 Add a Cut le ..............................................................................................................................................................................................57
4D.4 Print................................................................................................................................................................................................................ 60
4E: Tutorial: How to Setup a Print and Cut using PTCreate Pro – Vector File Cut .................................................................................61
4E.1 Choosing a Label Size (Page Layout) .................................................................................................................................................62
4E.2 Import a at Image (JPG, BMP, PNG, TIF, GIF)...................................................................................................................................63
4E.3 Working with Layers in an Imported Vector File ............................................................................................................................ 65
4F Tutorial: How to Setup a Print and Cut using PTCreate Pro – Contour Cut ......................................................................................67
4F.1 Choosing a Label Size (Page Layout) ..................................................................................................................................................67
4F.2 Import an Image ........................................................................................................................................................................................ 68
4F.3 Trace Image and create Cut Line ..........................................................................................................................................................72
4F.4 Oset a Cut Path ........................................................................................................................................................................................ 75
Table of Contents

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4G Setup multiple identical cuts (Duplicate and Array) ...............................................................................................................................77
4H Print Preview ..........................................................................................................................................................................................................82
4I Vector File Specications for Designer............................................................................................................................................................83
Section 5: Printing only to Pre Die-Cut labels ................................................................................................................................................................84
5A Using NiceLabel for Pre Die-Cut Printing ....................................................................................................................................................84
5A.1 Printing from NiceLabel .........................................................................................................................................................................87
5B Using BarTender for Pre Die-Cut Printing ....................................................................................................................................................87
5C Add Text, Barcodes and Graphics to a BarTender Label..........................................................................................................................96
5D Printing from Other Programs .........................................................................................................................................................................97
5E Creating a Full Bleed Print ..................................................................................................................................................................................99
5F Printer Driver Settings........................................................................................................................................................................................101
Section 6: Troubleshooting...................................................................................................................................................................................................104
6A Solving Pre Die-Cut Print Alignment Problems .......................................................................................................................................104
6B Maintenance .........................................................................................................................................................................................................106
6C Poor Print Quality – Cleaning the Cartridge..............................................................................................................................................108
6D Technical Support...............................................................................................................................................................................................112
Section 7: Technical Specications....................................................................................................................................................................................113

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THANK YOU…
...for choosing an LX610e Color Label Printer. The LX610e Printer will print razor-sharp text and barcodes, vibrant colors, and even
stunning photo-realistic photographs directly onto rolls of labels, card stock and a variety of other approved media. AND with the
built in digital die cutter you can cut and create your labels in any size or shape you choose.
This User’s Manual is your complete step-by-step guide to quickly and easily setting up and printing with your new Color Label
Printer!
1A Choosing a Good Location
Place the printer on a at surface in a location with adequate air circulation to prevent internal heat buildup.
Do not place the printer near heat sources such as radiators or air ducts, or in a place subject to direct sun
light, excessive dust, mechanical vibration or shock.
Allow for adequate clearance in front of the printer to accommodate the printed label stock as it is leaving
the printer to avoid the possibility of binding or jamming of the label stock.
Allow for 6”of clearance behind the printer to accommodate loop creation during cutting operations. The
area directly behind the printer must also not be obstructed by USB or power cables connected to the
printer.
Allow for adequate overhead clearance for opening the top cover to allow easy access to the labels tock
and ink cartridge.The printer will require 7 inches (17.78 cm) of additional space on the top side to completely
open the cover (Total = 16.5” or 41.91 cm).
Section 1: Getting Started

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1B Unpacking and Inspection
While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping.
Make sure that all supplied accessories are included with your unit. The following items are included in the
supply box:
1. Power Adapter and Cord
2. 6’ USB Cable (If other USB cable is used, it must be 6’ (2 M) or less)
3. Color Dye Ink Cartridge Part Number 53496 (Pigment is also available – Part Number: 53491)
4. Die Cutting Knife Holder with knife preinstalled
5. Label roll holders (Assembly required – section 1C)
6. Large Roll Hub
7. Small Roll Hub
8. T8 Allen Key and two screws
9. Printed documentation

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1C Installing the Roll Holders
Some light assembly is required before operating the printer.Follow these instructions to install the roll
holders.
1. Set the printer on its front so the bottom is facing you
2. Install the movable label roll holder by attaching the hooked end on the rail. The bottom of
the holder will t in the notch on the printer.
Movable Roll Holder
Rail
Tab
Movable Roll Holder

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3. Slide the Roll Holder to the far right.
Notch
4. Install the roll guide by attaching the hookedend on the rail. The bottom of the holder will t in the
notch on the printer. Roll Guide
Roll Guide
Notch

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Stop
5. Slide the Roll Holder to the far right.
6. Locate the remaining roll holder with the protruding wire. Connect the wire to the port on the
printer.Tuck the wire inside the cavity.
Push the wire into
the cavity as you
move the holder
closer to the
notch
Notch
Wire

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7. Snap the holder in place so the two screw holes line up with the holes on the printer.
8. Install the T8 screws using the INCLUDED Allen key or a Torx T8 screwdriver.
9. Rotate the printer back on its feet.

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1D Identifying the Parts
These illustration shows the printer from various angles so all important parts can be identied.
Control Panel
Front Cover
The Power LED indicates that the printer is on and ready to receive print jobs.
The Ink LED will illuminate when a cartridge has 10% or less of its ink remaining.
The Pause Button is pressed to pause a job to allow for loading of label stock and ink cartridges. The print-
er pauses after the printing of the current label has nished.
The Feed Button is pressed in order to load label stock if the printer does not automatically detect the
stock. When stock is loaded each press of the button will cause one label or a few inches to be fed through
the printer.
The Unload Button is pressed to unload label stock after you receive an End of Roll message in PrintHub.
The printer will reverse the label stock through the feed area.

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Interior
Print Carrier
Print Carrier
Ribbon Cable
Upper Guide
Shaft
Die Cutter
Ribbon Cable
Die Cutting
Carriage
Die Cutting
Pinch Rollers
Wear Strip
Cutter Wheel
Mechanism
Pre die-cut
rollers
Lower Guide
Shaft
Die Cutting
Knife
Knife Collar
Handle

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Back
Power Switch
Movable
Throat Guide
Gap Sensor
Adjustment
Infeed Area
USB
Power
Fixed Roller
Holder w/
Chip Reader
Fixed Guide
Movable Roll
Holder

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2A Label and Roll Specifications
Pre Die-Cut Labels. A wide variety of pre die-cut label stock can be used in the printer. Refer to the
specications and settings in the following sections before ordering custom stock from Primera or any
stock from another company.
Digital Die-Cut Labels. If you are using the printer to digitally die-cut your own shapes and sizes only
DTM/Primera or Primera ASIA label stock can be used.
Important! Test all custom made label stock with the intended printer before ordering large quantities!
Primera will only assume responsibility for custom label stock ordered from DTM/Primera or Primera ASIA.
Label Width
Label Width
Gap Sensor Adjustment Range
Width of Opening
Distance from
edge of Media
to edge of Label
Label Height
Black Mark
Width
Label Sensing Methods
Method 1: Label
Gap Sensing
Method 2: Through-Hole
Sensing
Method 3: Reective/Black
Mark Sensing
(Black Mark must be printed
on back side of label stock)
Note: See table below for Max and Min values in inches and mm.
Gap Between
Labels
Section 2: Media, Cartridges and Knives

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Max Min
Label width 127mm (5”) 13mm (0.5”)
Liner/media width 130.17mm (5.125”) 50.8mm (2”)
Label height/length 305mm (12”) 13mm (0.5”)
Gap between labels 253mm (10”) 2.5mm (0.10”)
Width of through-hole 12.65mm (0.5”) 6.325mm (0.25”)
Gap Sensor Adjustment
Range (from left edge)
52mm (2.05”) 10.16mm (0.40”)
Reective/Black Mark Width* N/A 2.54mm (0.1”)
Max Outer Diameter (OD) 152.4mm(6.0”) N/A
Inner Core Diameter (ID) 76.2mm (3.0”) 76.2mm (3.0”)
Recommended Total Thickness
(Liner + Label)**
10 mil (.0010”)
Distance from edge of media to
edge of label
Printer assumes 2mm (1/16”) gap. However, this is adjustable
via the left margin oset.
* The Reective/Black Mark should be opaque to infrared light. The mark should be between the labels. The
end of the mark should correspond with the beginning of the label.
** This is the recommended maximum. There are two factors that determine whether the printer will accept
any particular stock thickness.
1. The ability for the printer to pull the paper through the print area.
2. The ability for the sensor to read through the backing if the sensor is set to die-cut.
If you are printing in continuous or reective label sensing mode number 2 does not apply. The fact that the
printer must read through the backing in die-cut mode will limit the thickness much more than the
printer’s ability to pull the paper through the print area. However, if you adjust opacity level of the liner
enough to allow the label to be seen by the stock sensor, the thickness will only be limited by the printer’s
ability to pull it through the printer area. For these reasons the weight or thickness of the liner is a variable
that cannot easily be dened. Primera recommends and uses 40# liner with all Pre Die-Cut label stock.
It is important to test all label stock with the intended printer before ordering large quantities!

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Roll specifications:
Note on Label Orientation: If you are using an applicator to apply your labels, be sure to order label stock with the correct
orientation for your applicator. For example, most applicators will apply the side of the label rst, so you will want to print the
labels sideways.

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2B Installing Digital Die-Cutting Label Stock
1. Move the roll holder to the preset position for on demand digital die-cutting
(3rd mark from the left – 1.25”)
Move to third
mark from Left
2. Install the Blue Hub on the open side of the digital die-cutting media.
Note: The green hub is not needed for
digital die-cutting and can be stored in
the notch on the movable holder.
Digital Die Cutting
Media comes with
black hub with green
chip.
Blue Hub

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3. Set the roll in place so that the blue pin sits in the notch on the roll holder.
Notch
Blue Pin
4. Make sure the green chip holder ts in the corresponding green slot on the roll holder.
Green Chip
Holder
Notch

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5. Before feeding the stock you must plug in power and switch on the printer.
Power Cable
Power Switch
6. Guide the leading edge of the roll into the feed area. Move the blue guide to the far side.
2.0 1.5 1.0 0.5 in
mm
50.8 38.1 25.4 12.7
Blue Guide
7. Push until the printer detects the stock, grabs it and pulls it through the printer.

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2C Installing Pre Die-Cut Label Stock
1. Move the roll holder to the approximate position which matches the width of the stock you are
installing. You can always ne tune this later.
2. Install the Green Hub on the right side of the pre die-cut media.
Black Hub
Smart Chip
Blank Chip Holder
Continuous Media
Green Hub
Die Cuts
Pre Die-Cut Roll
(User must install Green Hub)
Digital Die-Cut Roll
(Hub/Chip comes preinstalled)