Ducati MG-20 User manual

foldable e-bike
User manual | Manuale d'uso | Manual de usuario | Manuel d’utilisation
Benutzerhandbuch | Instrukcja obsługi | Návod k použití | Návod na použitie
Manual do usuário | Εγχειρίδιο χρήστη | Navodila za uporabo | Uputstvo za korišćenje

Index
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109
145
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253
289
325
361
397

01
User and maintenance manual
Before using the bicycle, it must be properly and correctly assembled and
eked in all it pan ael daage o inoet aintenane ae
not oveed  te aant
o oe inoation tenial uppo and aitane ontat ou deale o
viit te eite duatiuaneoilito
English
foldable e-bike

02
Contents















Preface
Safety warning
Packing list
Description of the bicycle (epac)
iing and aing
Staup
uik ta
LCD Display
ipla eting intution
Maintenance instructions
Connections diagram
Troubleshooting
ate aning
Technical specifications
aant te

03
1. Preface
Overview
i anual i an integal and eential pa o te pedalaited ile  and
ut e povided to te ue
Before the first operation of the bicycle, it is essential that users read, understand and
titl opl it te olloing poviion
e anuatue all not e liale o daage to peon ando pope o to te
pedal-assisted bicycle if it is used incorrectly in a way that does not comply with the
intution given
it a vie to ongoing tenologial developent te anuatue eeve te igt
to odi te pedalaited ile  itout pio notie itout ti anual
eing autoatiall updated
e eoend viiting te eite www.ducatiurbanemobility.com where any updates
o ange to ti anual ill e uploaded

If you experience any problems or have any requests for clarification, please do not
eitate to ontat te Suppo Sevie o ou autoied uati an eoilit
dealer, which can provide skilled and specialised personnel, specific equipment and
oiginal pae pa
Graphical form of safety warnings
The following graphic symbols will be used to identify the safety messages in this
anual ei untion i to atat te eadeue atention to enue te oet and
ae ue o te pedalaited ile

Highlights rules of conduct to be complied with in order to avoid damaging the pedal-
aited ile ando te ouene o dangeou ituation
Residual risks
This highlights the presence of hazards that cause residual risks to which the user must
pa atention in ode to avoid inu o daage to pope
ATTENTION
DANGER
Legal note on use
la epet te tai ode and taielated ule and egulation tat ae
appliale to lit in te ount o iulation

04
2. Safety warning
General safety rules
Risks associated with the use of the pedal-assisted bicycle
Despite the use of safety devices, to ensure the safe use of the pedal-assisted bicycle,
ou ut take note o all te aident pevention intution in ti anual
la ta oued ile iding ou ile and do not undeetiate te eidual ik
aoiated it uing te pedalaited ile
ven i ou ae alead ailia it te ue o pedalaited ile ou ut ollo
the instructions given here, as well as the general precautions to be observed when riding
a otoied ile
Responsibility
The User must use the pedal-assisted bicycle with the utmost diligence and in full
opliane it te tai ode and all elevant egulation ling in oe in te
ount o iulation
e e ut alo keep te pedalaited ile lean peetl eiient and
maintained, diligently carry out the safety checks that fall under their competence,
as described in the warnings and recommendations section, as well as keep all
douentation elating to te pedalaited ile aintenane
The User must carefully assess the atmospheric conditions that could make it dangerous
to ue te pedalaited ile o ti end e eoend odeating te peed and
keep an adequate braking distance in the event of riding in adverse weather conditions
and  o intene tai
Use of the pedal-assisted bicycle
a ue ut ead ti ue and aintenane anual eoe it uing te ile in
paiula te apte on aet intution
ATTENTION
ATTENTION

05
Warnings for users
 t i poiited to ide it a paenge
 o not onue alool o dug eoe iding te pedalaited ile
- This model of pedal-assisted bicycle is designed and built to be used outdoors, on
puli oad o le pat
 o not atept to oe te pedalaited ile to peo to a ige tandad tan
tat i it a een deigned o
 Neve ide te pedalaited ile it pa eoved
 void uneven uae and otale
 ive it ot and on te andlea
 eplae on ando daaged pa ek tat te guad ae oking oetl eoe
ue
Notes on maintenance
ll aintenane opeation ut take plae it te ate dionneted
During each maintenance phase, operators must be equipped with the necessary
aident pevention euipent
e tool ued o aintenane ut e uitale and o good ualit
Do not use petrol or flammable solvents such as detergents, but always use non-
laale and nontoi olvent
iit te ue o opeed ai a u a poile a  a and potet ouel
it goggle it ide ield
Never use a naked flame as a means of illumination when proceeding with operations of
veiiation o aintenane
e an aintenane o adutent poedue ake ue tat no tool o oeign
odie eain eteen te oving pa o te pedalaited ile

e onl oiginal uati an eoilit pae pa
The manufacturer shall not be held liable for damage or loss of functionality caused by
te ue o nonoiginal aeoie and pa
ATTENTION

0606
Other provisions
e it ting to do en taing to ue te ile i to ek te peene and
integit o te guad and te opeation o te aet devie
If you find any defect, do not use the pedal-assisted bicycle!
Warehouse storage
In the event that the pedal-assisted bicycle is required to be stored for long periods of
inactivity, the following operations must be carried out:
 epai it in a d and ellventilated plae
 a out geneal leaning o te pedalaited ile
 eove te ate o it eat
 eave te ile on te kiktand
 otet epoed eletial ontat it antioidant podut
 eae all uae not poteted  paint o antiooion teatent
Guards
eeoe it i titl oidden to odi o eove te ate and ain guad et
a ell a te aning and identiiation plate
DANGER

07
3. Packing list
- Bike frame body
- Seat + seat post
- Charger
- Rear reflector light
 llen en 
- Front fender
- Rear fender
  ate lok ke

08
4. Description of the bicycle (epac)
 Saddle
 ike ae olde
 Ste olde
 Sae lok
 andlea
 ake leve
 ont ligt
 ont ok
 i ake
 ont ende to e aeled povided in te o
 ain eel
 ain eel potetion eel
 Suppo eel
 edal
 iktand
 ea deailleu
 oto
 ea ende to e aeled povided in te o
 Seat pot lap
 Seat pot
 ea eleto ligt to e aeled povided in te o
 Seial nue
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display
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1

09
Terms of use
The pedal-assisted bicycle has been designed and built to be ridden outdoors, on public
oad and le pat ut ala on apalted uae
n odiiation o te tate o ontution an opoie te aet and tailit o
te pedalaited ile and an lead to an aident
Other types of use, or use beyond the range of the intended use, do not correspond to
the use intended by the manufacturer and therefore the manufacturer can no longer be
eld liale o an eulting daage
ate lie and teeoe te etiated ileage in k an va onideal depending
on te tpe o ue and etenal inluene pleae onide te olloing paiulal
influential factors: user weight, pedalling frequency, assistance level selected on the
dipla aveage peed tead tikne and ea lope and oad uae eate
ondition
Usage environment
The pedal-assisted bicycle can be used outdoors, in the absence of adverse weather
ondition ain ail no tong ind et
Maximum allowed temperature: + 40°C
Minimum allowed temperature: + 0°C
Maximum allowed humidity: 80%
e uage envionent ut ave a lat opat apalted uae ee o ougne
potole o depeion and ee o otale and oil tain n addition te plae o
ue ut e illuinated eite  te un o  aiiial ligt o a to enue oet
visibility of the route and the controls of the pedal-assisted bicycle (300 to 500 lux
eoended
Prohibited usage environments
The pedal-assisted bicycle must not be used:
in aea uet to ie o eploion aad in envionent it a ooive ando
eiall ative atopeein pool lit envionent on land it a lope geate
tan  on uneven unpaved teain
ATTENTION

10
Prohibited operations
eoing poiited opeation invalidate te aant
The manufacturer declines all responsibility for any damage to persons and things
deiving o te eeution o poiited opeation
It is strictly prohibited to:
ide ou pedalaited ile o pupoe ote tan toe o i it a uilt ie
o aing paenge
ide ou pedalaited ile in aea ee tee i a dange o eploion
Ride your pedal-assisted bicycle in adverse weather conditions (pouring rain, hail, snow,
tong ind et
a a paenge
ide ou pedalaited ile unde te inluene o alool o dug
ide ou pedalaited ile i ou eigt i geate tan te peited eigt
age te ate in an envionent tat i too ot o inuiientl ventilated
ove te ate ile it i aging
Soke o ue open lae nea te aging aea
anit toug o top on uae it a gadient geate tan  o uneven uae
unpaved it ole depeion otale et
eo an aintenane it te ate onneted
e nonoiginal pae pa
ne te li o inge eteen te oving pa o te ile
It is absolutely prohibited to raise the seat post beyond the limit of 10 cm in order to
avoid atue to te ae
ATTENTION
DANGER
Improper uses and contraindications
The actions described below, which obviously cannot cover the entire range of potential
possibilities of "misuse" of the pedal-assisted bicycle, are to be considered absolutely
poiited

11
5. Strolling and carrying
Crushing and impact
uing liing it i neea to opeate it etee aution in ode to avoid daage to
people and ting
e anuatue i not liale o eakage due to te liing ando tanpo o te
pedalaited ile ae delive
e eigt o te pedalaited ile i aound  kg liing  to adult people i
advied

o enue a ig level o aet duing tanpo in van it i neea to pevent te
pedalaited ile o oving aound i i aieved  eting it on te tand
and ting it up it tap o ano ale in good ondition
n ti egad te ataent devie ut e intalled in u a a tat te do not
daage te ae and ote pa o te ile
DANGER

12

eoe uing te ile o te it tie it i neea to age te ate o at leat
 ou until aging i oplete uing te upplied ate age
e ile i poeed  a  litiuion ate
e aveage aging tie i aound  ou e ateie ae o te litiu tpe
o etend te lie o te ate a u a poile a ull age eve ti da i
eoended even i te ile i not ued
e eoend aging te ate it it peial ate age ae ea ue o te
pedalaited ile
During charging, the red light in the charger is illuminated, when charging is complete,
the red light goes out, and the green light comes on.

Charging option one: open the
ue ap on te aging po
and age
Charging option two: extract the
ate and age it itout
aving to ove te ike aound

13
Precautions during charging
la onnet te plug to te ate and ten te poe plug to te ain
en eaging i oplete ala dionnet te plug o te ain it and ten
te plug o te ate
la ull age te ate
la ue oiginal poe upplie
o not leave te ate aging o oe tan  ou
la eage in a ventilated aea
o not eage te ate in envionent tat ae too ot
o not eage te ate nea laale liuid
o not ove te ate in an a ile it i aging
 te ate give o a ad ell iediatel unplug it o te poe uppl and
ventilate te oo do not tou te ate
eep te ate in a ool d plae en ou ae not uing it

DANGER
 oe o te veile unlok
te ate ten pull out te
ate o it te liing
handle as shown in picture
o
 en intalling ate lok
te ate it ke and take
te ke aa pe ate
handle to be flat,and unfold
te ike ae

14
Put on the road
eoe uing te pedal aited ile to enue te eiient puting on te oad
o te podut it i adviale to aeull ek ea pa and povide o adeuate
adutent intevention o te elative eanial oponent dietl o it te
uppo o peialied opeato eg adutent and tigtening o te andlea and
te adutent and tigtening o te addle and eat pot adutent o te ake
adutent o te geao tie peue ek ain and gea luiation oet
tigtening o te iing e ek and geneal ek o all pa t i eoended
tat te puting on te oad evie e aied out  ualiied peonnel
Wheels
ek te te inlation peue eeing to te value on te te oulde ek
the state of wear of the rubber: there must be no cuts, cracks, foreign bodies, abnormal
elling epoed anva and ote daage
Brake system
ek te opeation o te ake it a lopeed aking tet a  k in an
otaleee one it it te ea ake and ten it te ont ake
Check with negative results
In the event that defects of any kind are found during the preliminary checks and even a
single check has negative results, do not ride the pedal-assisted bicycle.
tivate all eaue iediatel to ake a pope adutent and i neea
ontat te Suppo Sevie
ATTENTION

15

 old te veile od unold
te ae
  te atene o a pitue
need press it down to release the
onve piee
  on in pitue lok te
folder clamp tightly, please finish
step 3) and 4) before locking the
lap
 te atene o a pitue
then can operate step 2) to lock
te ae
Unfold the bike

16
 old te ike od and tun te
stem upright to ensure that the
stem is seamlessly connected to
te undeide
 Sligtl ake te te and
check if the security buckle is fully
ukled
 aten te olding en
directly in the direction of the
te
 en olding te te ou
need to press the security buckle
and ten open te olding en
Unfold the stem
Security
uton

17
 e te  llen e to looen te e o te aead te and take o
te lap
 ek andlea o tengt
and oet poition eoe ide
 aeull plae te lap on te
middle of handlebar, then tighten
te e   llen e
Mount handlebar

Adjustment of saddle height
18
Seat post assembling
 ooen te eat pot lap 
keep te ike tead ine te
eat pot in te ae
 en ou need to adut te
height of the saddle, first loosen
the seat post clamp, then move
the seat post to the preferred
height , tighten the seat post
lap
 dut te e tigten te
clamp, then press the saddle at
full tilt to ensure the seat post
loked tigt enoug and doent
otate o ove up and don
 e addle eigt utnt
eeed te iniu ine aet
eigt liit line
Safety height
limit line