dynabook SATELLITE PRO A40-K Series User manual

Maintenance Manual
TECRA A40-K
SATELLITE PRO A40-K/R40-K
dynabook EX40L-K/GX40L-K
TECRA A45-KW
TECRA A4*-K
Series
File Number (960-950)

Revision History
Copyright
© 2022 Dynabook Inc. All rights reserved. Under the copyright laws, this
manual cannot be reproduced in any form without the prior written
permission of Dynabook. No patent liability is assumed, with respect to the
use of the information contained herein.
Second edition June 2022
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject to
civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. Dynabook assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Any references in this Guide to “Dynabook” shall mean Dynabook Inc.
and/or its affiliates.
Trademarks
Intel, Intel logo, Thunderbolt, Thunderbolt logo are trademark of Intel
Corporation or its subsidiaries in the United States and/or other countries.
Microsoft, Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Rev. Rev. on Description Div. Dept Prepared
00 2022-04-07 Initial release (DBH)[DT](SYD) Rong Jing
01 2022-06-30 Update the contents for adopting Amira2
Secure Pad in Chapter 2&4 (DBH)[DT](SYD) Rong Jing

Maintenance Manual (960-950) ii
The Bluetooth® word mark is a registered trademark owned by Bluetooth
SIG, Inc.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are registered trademarks or trademarks of HDMI Licensing
LLC in the United States and other countries.
Wi-Fi is a registered trademark of Wi-Fi Alliance.
USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum.
All other company names, product names, and service names mentioned
herein may be trademarks of their respective companies.
Preface
This maintenance manual describes how to perform hardware service
maintenance for the computer.
The procedures described in this manual are intended to help service
technicians isolate faulty Field Replaceable Units (FRUs) and replace them
in the field.
Safety Icons
Safety icons are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Improper repair of the computer may result in safety hazards. Dynabook
requires service technicians and authorized dealers or service providers to
ensure the following safety precautions are adhered to strictly.
■Be sure to fasten screws securely with the right screwdriver. If a screw
is not fully fastened, it could come loose, creating a danger of a short
circuit, which could cause overheating, smoke or fire.
■If you replace the battery pack or RTC battery, be sure to use only the
same model battery or an equivalent battery recommended by
Dynabook. Installation of the wrong battery can cause the battery to
explode.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
A caution informs you that improper use of equipment or failure to follow
instructions may cause data loss, equipment damage, or may result in
minor or moderate injury
Please read. A note is a hint or advice that helps you make best use of
your equipment.

Maintenance Manual (960-950) iii
The manual is divided into the following parts:
Chapter 1
Hardware Overview describes the system unit and each FRU.
Chapter 2
Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3
Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4
Replacement Procedures describes the removal and replacement of
the FRUs.
Appendices
The appendices describe the following:
■Handling the LCD module
■Board layout
■Keyboard scan/character codes
■Key layout
■Wiring diagrams
■BIOS rewrite procedures
■EC/KBC rewrite procedures
■Reliability

Maintenance Manual (960-950) iv
Table of Contents
Chapter 1 Hardware Overview
1.1 Features and System Unit Block Diagram . . . . . . . . . . . . . . . . 1-1
1.2 SSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.3 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.4 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.5 Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.6 Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
1.7 AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.8 USB Type-C Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.3 Power Supply Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
2.4 System Board Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.5 USB Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.6 SSD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
2.7 Keyboard Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
2.8 Touch Pad (Click Pad) Troubleshooting . . . . . . . . . . . . . . . . . 2-15
2.9 Display Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
2.10 Wireless LAN + Bluetooth Troubleshooting . . . . . . . . . . . . . 2-17
2.11 3G/LTE Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
2.12 Sound Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
2.13 Memory media (SD Card) Slot Troubleshooting . . . . . . . . . . 2-22
2.14 Fingerprint sensor Troubleshooting . . . . . . . . . . . . . . . . . . . 2-23
2.15 Web camera Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 2-25
2.16 HDMI Port Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
2.17 LAN Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
2.18 USB Type-C adapter Troubleshooting. . . . . . . . . . . . . . . . . . 2-28
Chapter 3 Tests and Diagnostics
3.1 Test program for maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 How to execute the test program . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Maintenance Manual (960-950) v
3.3 Entry of the DMI information . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.4 Heatrun Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.5 Main Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.6 Memory Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
3.7 Hard Disk (&SSD) Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3.8 Keyboard Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.9 LCD Panel Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.10 Battery Charge Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.11 Fan Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.12 Log Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.13 Wireless Module Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.14 Sound Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.15 SETUP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Chapter 4 Replacement Procedures
4.1 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.3 Disassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.4 Assembly Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.5 Tools and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.6 Screw Tightening Torque . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.7 Grip Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.8 Screw Notation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.9 Memory media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.10 SIM card (3G model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
4.11 Cover Assembly and Base Assembly . . . . . . . . . . . . . . . . . . . 4-9
4.12 Battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
4.13 Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.14 SSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
4.15 Smart Card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4.16 Wireless LAN card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
4.17 3G module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
4.18 Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
4.19 Fin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
4.20 Click pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
4.21 Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
4.22 3G antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
4.23 System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
4.24 DC IN jack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
4.25 USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
4.26 Keyboard/Cover Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
4.27 LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
4.28 Display hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
4.29 Wireless LAN antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
4.30 Camera module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Maintenance Manual (960-950) vi
Appendix A Handling the LCD Module
A.1 Precautions for handling the LCD module . . . . . . . . . . . . . . . . A-1
Appendix B Board Layout
B.1 System Board (FME2SY*) Front View . . . . . . . . . . . . . . . . . . . . B-1
B.2 System Board (FME2SY*) Back View . . . . . . . . . . . . . . . . . . . . B-2
B.3 USB board (FME2LT*) Front View . . . . . . . . . . . . . . . . . . . . . . . B-3
B.4 USB board (FME2LT*) Back View . . . . . . . . . . . . . . . . . . . . . . . B-4
Appendix C Keyboard Scan/Character Codes
C.1 Scan Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Appendix D Key Layout
D.1 United Kingdom (UK) Keyboard . . . . . . . . . . . . . . . . . . . . . . . . D-1
D.2 United States (US) Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
D.3 Japan (JP) Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Appendix E Wiring diagrams
E.1 RGB Monitor Loopback Connector . . . . . . . . . . . . . . . . . . . . . . E-1
E.2 LAN Loopback Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
Appendix F BIOS Rewrite Procedures
F.1 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
F.2 Rewriting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Appendix G EC/KBC Rewrite Procedures
Appendix H Reliability

Maintenance Manual (960-950) vii
List of Figures
Figure 1-1 System unit configurations...................................................................... 1-2
Figure 1-2 System unit block diagram ...................................................................... 1-3
Figure 1-3 Keyboard.................................................................................................... 1-7
Figure 1-4 LCD module ............................................................................................... 1-8
Figure 1-5 Power supply output rating.................................................................... 1-10
Figure 2-1 Troubleshooting flowchart (1/2) .............................................................. 2-3
Figure 2-2 Troubleshooting flowchart (2/2) .............................................................. 2-4
Figure 2-3 Connection Check..................................................................................... 2-9
Figure 2-4 Connection Check................................................................................... 2-12
Figure 2-5 Scan the finger ........................................................................................ 2-23
Figure 2-6 Connecting the HDMI out port ............................................................... 2-27
Figure 4-1 Pressure plate connector/Spring connector/Back flip connector........ 4-4
Figure 4-2 Inserting memory media........................................................................... 4-7
Figure 4-3 Installing the SIM card .............................................................................. 4-8
Figure 4-4 Removing the Base Assembly (1) ........................................................... 4-9
Figure 4-5 Removing the Base Assembly (2) ......................................................... 4-10
Figure 4-6 Removing the Base Assembly (3) ......................................................... 4-10
Figure 4-7 Installing the Base Assembly ................................................................ 4-11
Figure 4-8 Releasing the battery pack (1) ............................................................... 4-12
Figure 4-9 Releasing the battery pack (2) ............................................................... 4-12
Figure 4-10 Removing the memory module(s) ....................................................... 4-14
Figure 4-11 Seating the memory module................................................................ 4-14
Figure 4-12 Removing the SSD ................................................................................ 4-15
Figure 4-13 Installing the SSD.................................................................................. 4-16
Figure 4-14 Removing the Smart Card slot (1) ....................................................... 4-16
Figure 4-15 Removing the Smart Card slot (2) ....................................................... 4-17
Figure 4-16 Removing the Smart Card slot (3) ....................................................... 4-17
Figure 4-17 Installing the Smart Card slot (1)......................................................... 4-18
Figure 4-18 Installing the Smart Card slot (2)......................................................... 4-18
Figure 4-19 Removing the Wireless LAN card........................................................ 4-19
Figure 4-20 Installing the Wireless LAN card ......................................................... 4-20
Figure 4-21 Removing the 3G module..................................................................... 4-20
Figure 4-22 Installing the 3G module ...................................................................... 4-21
Figure 4-23 Removing the Fans ............................................................................... 4-22
Figure 4-24 Removing the Fin .................................................................................. 4-23
Figure 4-25 Removing the Click pad (1) .................................................................. 4-24
Figure 4-26 Removing the Click pad (2) .................................................................. 4-24
Figure 4-27 Installing the Click pad......................................................................... 4-25

Maintenance Manual (960-950) viii
Figure 4-28 Removing the Speaker (1) .................................................................... 4-26
Figure 4-29 Removing the Speaker (2) .................................................................... 4-26
Figure 4-30 Installing the Speaker ........................................................................... 4-27
Figure 4-31 Removing the 3G antennas (1) ............................................................ 4-27
Figure 4-32 Removing the 3G antennas (2) ............................................................ 4-28
Figure 4-33 Removing the system board (1)........................................................... 4-29
Figure 4-34 Removing the system board (2)........................................................... 4-29
Figure 4-35 Removing the system board (3)........................................................... 4-30
Figure 4-36 Installing the system board.................................................................. 4-32
Figure 4-37 Removing the DC IN jack...................................................................... 4-33
Figure 4-38 Removing the USB board..................................................................... 4-34
Figure 4-39 Removing the Keyboard/Cover Assembly.......................................... 4-35
Figure 4-40 Removing the LCD unit (1) ................................................................... 4-37
Figure 4-41 Removing the LCD unit (2) ................................................................... 4-38
Figure 4-42 Removing the LCD unit (3) ................................................................... 4-39
Figure 4-43 Installing the LCD unit (1)..................................................................... 4-39
Figure 4-44 Installing the LCD unit (2)..................................................................... 4-40
Figure 4-45 Installing the LCD unit (3)..................................................................... 4-40
Figure 4-46 Installing the LCD unit (4)..................................................................... 4-41
Figure 4-47 Installing the LCD unit (5)..................................................................... 4-42
Figure 4-48 Installing the LCD unit (6)..................................................................... 4-42
Figure 4-49 Removing the display hinges .............................................................. 4-43
Figure 4-50 Sticking the Wireless LAN antennas................................................... 4-44
Figure 4-51 Arranging the Wireless LAN antenna cables ..................................... 4-44
Figure 4-52 Removing the camera module (1)........................................................ 4-45
Figure 4-53 Removing the camera module (2)........................................................ 4-45
Figure 4-54 Removing the camera module (3)........................................................ 4-45
Figure 4-55 Installing the Camera module (1)......................................................... 4-46
Figure 4-56 Installing the Camera module (2)......................................................... 4-47
Figure B-1 System Board (FME2SY*) layout (front) .................................................B-1
Figure B-2 System Board (FME2SY*) layout (back) .................................................B-2
Figure B-3 USB board (FME2LT*) layout (front).......................................................B-3
Figure B-4 USB board (FME2LT*) layout (back).......................................................B-4
Figure D-1 UK keyboard .............................................................................................D-1
Figure D-2 US keyboard..............................................................................................D-1
Figure D-3 JP keyboard ..............................................................................................D-2
Figure E-1 RGB Monitor Loopback Connector.........................................................E-1
Figure E-2 LAN Loopback Connector .......................................................................E-2

Maintenance Manual (960-950) ix
List of Tables
Table 1-1 M.2 SSD specifications (Phison).............................................................. 1-6
Table 1-2 M.2 SSD specifications (Samsung) ............................... 1-6
Table 1-3 M.2 SSD specifications (Micron) .............................................................. 1-7
Table 1-4 LCD module specifications....................................................................... 1-9
Table 1-5 Battery specifications ............................................................................. 1-10
Table 1-6 Time required for charges ...................................................................... 1-11
Table 1-7 Data preservation time............................................................................ 1-11
Table 1-8 AC adaptor specifications ...................................................................... 1-12
Table 1-9 USB Type-C adapter specifications ....................................................... 1-12
Table 2-1 DC IN/Battery indicator ............................................................................. 2-6
Table 2-2 Power indicator.......................................................................................... 2-6
Table 2-3 Error code................................................................................................... 2-7
Table 2-4 Main Test Menu........................................................................................ 2-11
Table 4-1 the case for the following example .......................................................... 4-1
Table B-1 System Board (FME2SY*) connectors (front)......................................... B-1
Table B-2 System Board (FME2SY*) connectors (back)......................................... B-2
Table B-3 USB board (FME2LT*) connectors (front)............................................... B-3
Table B-4 USB board (FME2LT*) connectors (back)............................................... B-4
Table C-1 Scan codes (set 1 and set 2) .................................................................... C-1
Table C-2 Scan codes with left Shift key.................................................................. C-5
Table C-3 Scan codes in Numlock mode ................................................................. C-6
Table C-4 Scan codes with Fn key............................................................................ C-6
Table C-5 Scan codes in overlay mode.................................................................... C-6
Table C-6 No.124 key scan code............................................................................... C-7
Table C-7 No.126 key scan code............................................................................... C-7
Table H-1 MTBF .......................................................................................................... H-1

Maintenance Manual (960-950) 1-1
Chapter 1
Hardware Overview
1.1 Features and System Unit Block Diagram
Dynabook Personal Computer uses extensive Large Scale Integration
(LSI), and Complementary Metal-Oxide Semiconductor (CMOS)
technology extensively to provide compact size, minimum weight, low
power usage and high reliability. This computer incorporates the following
features/major components.
There are some models and options. Refer to the Parts List for the
configuration of each model and options.
The system unit configuration is shown below:

Maintenance Manual (960-950) 1-2
Hardware Overview
Figure 1-1 System unit configurations

Maintenance Manual (960-950) 1-3
Hardware Overview
Figure 1-2 is a block diagram of the system unit.
Figure 1-2 System unit block diagram

Maintenance Manual (960-950) 1-4
Hardware Overview
■Microprocessor
The computer is equipped with an Intel® Processor.
The PC comes in with one of the following speeds:
■Memory
Two DDR4 3200 SDRAM slot. Memory modules can be installed to provide
a maximum of 32GB. Memory modules are available in 4 GB, 8 GB and
16GB sizes.
■VGA Controller
The PC comes in with the following type:
■The internal graphics controller in Intel Processor is used.
■SSD
The computer supports M.2 SSD. The following capacities are available.
■128GB (PCIe I/F)
■256GB (PCIe I/F)
■512GB (PCIe I/F)
■1TB (PCIe I/F)
■Display
The PC comes in with one of the following types:
■14.0” HD (1366x768) Non CSV
■14.0” FHD (1920x1080) Non CSV
■Keyboard
The computer’s keyboard layouts are compatible with a 104/105-key
enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
Core Frequency L3 Cache Size Turbo
Number of
cores/number of
threads
Alder Lake Core i7-1280P 6C+8c
vPro 24MB 4.8GHz 14/20
Alder Lake Core i7-1270P 4C+8c
vPro 18MB 4.8GHz 8/16
Alder Lake Core i7-1260P 4C+8c 18MB 4.7GHz 8/16
Alder Lake-P Core i5-1250P 4C+8c
vPro 12MB 4.4GHz 8/16
Alder Lake-P Core i5-1240P 4C+8c 12MB 4.4GHz 8/16
Alder Lake Core i3-1215U 2C+4c
Non-IPU 10MB 4.4GHz 6/8
Alder Lake Celeron 7305 1C+4c 8MB - 5/5

Maintenance Manual (960-950) 1-5
Hardware Overview
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are different types of keys, specifically typewriter keys, function
keys, hot keys, and Windows special keys.
■Tou ch Pad
The Touch Pad located in the palm rest is used to control the movement of
the on-screen pointer.
■Batteries
The computer has a rechargeable Lithium-Ion main battery pack. A part of
this battery pack is used for RTC battery function.
■Universal Serial Bus (USB) port
The computer has two type-C and two type-A USB ports. The type-C port
(Thunderbolt 4/USB Type-C port) complies to USB4, PD, DP, TBT, USB3.0,
USB2.0 and USB1.1. The type-A port complies with USB3.2 Gen1,
USB3.0, USB2.0 and USB1.1, and also supports Power Off and Charge
function.
■HDMI out port
HDMI out port can connect with Type A connector HDMI cable.
■Memory media slot
This slot lets you insert a micro SD™/SDHC™/SDXC™ memory card.
■Internal LAN
The adapter has built-in support for Ethernet LAN (10 megabits per second,
10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX)
and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).
■Sound system
The sound system is equipped with the following features:
■Stereo speakers: No-brand
■Built-in microphone (Webcam, provided with some models)
■Headphone/Microphone jack
■Corresponding to Cortana Near-Field
■Wireless LAN/Bluetooth, Wireless WAN
As a wireless module, Intel802.11ax supporting also bluetooth function is
mounted.
Some models also support 3G/LTE function as wireless WAN function.
■3G/LTE
On some models, one SIM card slot for 3G/LTE function is mounted.
■Web Camera
Web Camera is a device that allows you to record video or take
photographs with your computer. You can use it for video chatting or video
conferences using a communication tool such as Windows Live
Messenger. The Web Camera equipped on some models can support face
recognition feature for Windows Hello.

Maintenance Manual (960-950) 1-6
Hardware Overview
■Sensors and others
■Finger print sensor: on SecurePad (BTO)
■EC/KBC (Embedded Controller/Keyboard Controller): SMSC ME
C1632
1.2 SSD
1.2.1 M.2 SSD
The computer supports a 128GB, 256GB, 512GB or 1TB SSD.
The SSD specifications are listed in below.
Table 1-1 M.2 SSD specifications (Phison)
Table 1-2 M.2 SSD specifications (Samsung)
Items Specifications
G8BC000CJ121 G8BC000CJ251 G8BC000CJ511
Width (mm) 22.00 ± 0.15 22.00 ± 0.15 22.00 ± 0.15
Height mm) 1.35 Max 1.35 Max 1.35 Max
Depth (mm) 80.0 ± 0.15 80.0 ± 0.15 80.0 ± 0.15
Weight (g) 6.9 typ. 6.9 typ. 6.9 typ.
Storage size
(formatted) 128GB 256GB 512GB
G8BC000CX250 G8BC000CX510
Width (mm) 22.00 ± 0.15 22.00 ± 0.15
Height mm) 2.15 Max 2.15 Max
Depth (mm) 80.0 ± 0.15 80.0 ± 0.15
Storage size
(formatted) 256GB 512GB
Items Specifications
G8BC000CT120 G8BC000CT250 G8BC000CT510
Width (mm) 22.00 ± 0.15 22.00 ± 0.15 22.00 ± 0.15
Height mm) 2.38 Max 2.38 Max 2.38 Max
Depth (mm) 80.0 ± 0.15 80.0 ± 0.15 80.0 ± 0.15
Weight (g) 6.0 Max 6.0 Max 6.0 Max
Storage size
(formatted) 128GB 256GB 512GB
G8BC000CS510 G8BC000CS1A0
Width (mm) 22.00 ± 0.15 22.00 ± 0.15

Maintenance Manual (960-950) 1-7
Hardware Overview
Table 1-3 M.2 SSD specifications (Micron)
1.3 Keyboard
The computer’s keyboard layouts are compatible with a 104/105-key
enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
Figure 1-3 is a view of the keyboard. See Appendix D about the layout of
the keyboard.
Figure 1-3 Keyboard
1.4 Display
The display consists of 14.0-inch FHD LCD module.
Height mm) 2.38 Max 2.38 Max
Depth (mm) 80.0 ± 0.15 80.0 ± 0.15
Weight (g) 9.0 Max 9.0 Max
Storage size
(formatted) 512GB 1TB
Items Specifications
G8BC000CU510 G8BC000CU1A0
Width (mm) 22.00 ± 0.15 22.00 ± 0.15
Height mm) 2.3 Max 2.3 Max
Depth (mm) 80.0 ± 0.15 80.0 ± 0.15
Weight (g) 10.0 Max 10.0 Max
Storage size
(formatted) 512GB 1TB
Items Specifications

Maintenance Manual (960-950) 1-8
Hardware Overview
1.4.1 LCD Module
The LCD module used for the TFT color display uses a backlight as the
light source and can display a maximum of 16M colors with 14.0-inch HD
(1366x768) or FHD (1920x1080) resolutions.
Figure 1-4 shows a view of the LCD module and Table 1-4 lists the
specifications.
Figure 1-4 LCD module

Maintenance Manual (960-950) 1-9
Hardware Overview
Table 1-4 LCD module specifications
1.5 Power Supply
The power supply supplies different voltages to the system board and
performs the following functions:
1. Judges that the DC power supply (AC adaptor) is connected to the
computer.
2. Detects DC output and circuit malfunctions.
3. Controls DC IN/Battery icon.
4. Turns the battery charging system on and off and detects a fully
charged battery.
5. Turns the power supply on and off.
6. Provides more accurate detection of a low battery.
7. Calculates the remaining battery capacity.
8. Controls the transmission of the status signal of the main battery.
The power supply output rating is specified below.
Item G33C0009Z110 G33C000AP110 G33C000AC110
Number of
Dots 1366(W) × 768(H) 1366(W) × 768(H) 1920(W) × 1080(H)
Dot pitch
(mm) 0.2265(H)×0.2265(V) 0.2265(H)×0.2265(V) 0.1611(H)×0.1611(V)
Active area
(mm) 309.4(W) × 173.95(H) 309.399(W) × 173.952(H) 309.31(W) × 173.99(H)
Outline
(mm)
315.9±0.3(W) ×
185.7±0.3( H) ×
3.0max.(D)
315.81±0.3(W) ×
186.07±0.3(H) × 3.0max.
w/PCB(D)
315.81±0.3(W) ×
185.74±0.3(H) ×
3.0max.(D)
Item G33C000AT110 G33C000AQ110 G33C000A1110
Number of
Dots 1920(W) × 1080(H) 1920(W) × 1080(H) 1920(W) × 1080(H)
Dot pitch
(mm) 0.1611(H)×0.1611(V) 0.252(H)×0.252(V) 0.1611(H)×0.1611(V)
Active area
(mm) 309.31(W) × 173.99(H) 309.31(W) × 173.99(H) 309.31(W) × 173.99(H)
Outline
(mm)
315.81±0.3(W) ×
186.07±0.3w/o PWB(H) ×
3.0max.(D)
315.81±0.3(W) ×
197.35±0.5(H) × 3.0max.
w/PCB(D)
315.81±0.3(W) ×
197.48±0.5(H) ×
3.0max.(D)

Maintenance Manual (960-950) 1-10
Hardware Overview
Figure 1-5 Power supply output rating
1.6 Batteries
The computer has one battery as follows:
■Main battery pack
The battery specifications are listed in Table 1-5.
Table 1-5 Battery specifications
1.6.1 Main Battery
The rmain battery pack is the computer’s main power source when the AC
adaptor is not attached. The main battery maintains the state of the
computer when the computer enters in sleep mode.
Battery name Parts Code Material Output
voltage Capacity
Main battery
G71C000ML110 Lithium-Ion 15.4V 53Wh, 4 cell
G71C000NA110 Lithium-Ion 15.4V 53Wh, 4 cell
G71C000MM110 Lithium-Ion 15.4V 53Wh, 4 cell
G71C000MM210 Lithium-Ion 15.4V 53Wh, 4 cell