DZEES D3 User manual
Warranty Service
Thanks for your shopping and trust.
We have been optimizing our products and improve
our lifetime customer service to oer you a better
shopping experience.
If you have any problems, please feel free to write
us e-mail We will solve your problems within
24 hours. In addition, your advice or suggestions
will be much appreciated and welcomed.
Register via link below to get 3 Years
Warranty Extension. (or scan this QR code)
https://bit.ly/3zBSB2y
Email: [email protected]
Distributor: distributor@dzees.com
Web: www.dzees.com
Facebook: www.facebook.com/DzeesHome
Tel: +1(978)3092799 (Mon-Fri9:00AM-5:00 PM EST)
Product Service
More About Us
1. Download & Install App
2. Account Registration
The camera supports Android and iOS system.
Please scan the QR code below or search
'Dzees Home' in App store to download
the App, and follow the instruction to
register account. If you encounter any
problems during the installation process,
please feel free to contact us
New users need to sign up by Email ID.
Click 'Sign up a New Account' and follow the steps to complete
the registration.
Step 1 Step 2 Step 3 Step 4
3. Add Camera to App
1. Allow 'Dzees Home' App to access mobile cellular data and
wireless LAN, or it will fail to add camera.
2. Allow 'Dzees Home' App to receive pop-up messages,
otherwise the smart phone will not receive notification when
motion is detected.
Dzees Home
3.1 Preparation for Connection
1. Insert Micro SD card when the camera is Power o (Supports
up to 128GB.SD card not included). We also provide 3-day free
cloud storage for you, the camera can work without SD Card.
2. The camera only works with 2.4GHz Wi-Fi, not support 5GHz
Wi-Fi.
3. Take the camera close to the router while connecting.
4. Keep pressing the power button for 2-4s to power on/o the
camera.
*Before connecting the camera, please double-click the
power button or use the reset pin to reset the camera.
2.4G Wi-Fi
3.2 Connect Camera to App
Enable Bluetooth on the mobile phone, then follow the steps to
add the device via Dzess Home App.
3.2.1 Add Camera by connecting device hotspot:
Add Camera Click "Next Step" Choose your device Input 2.4G
WIFI password
Connecting the Camera Click "Next Step" Click "Done" Connection succeeded
D3
Please follow the text prompt of the APP for WIFI connection.
If Bluetooth is not enabled on the mobile phone, please follow
the following steps to add the device via Dzees Home App.
If you can't hear 'Ding Dong Ding Dong' please double-click the
power button to enter the network configuration mode again.
Tips :The above WiFi connection methods need to turn on the Bluetooth of the mobile phone.
If the Bluetooth of the mobile phone is not turned on, the camera will use the QR code mode
for WiFi connection.
3.2.2 Add Camera by scanning QR code:
Add Camera Click "Next Step" Click "Next Step" Choose the first option
Input 2.4G
WiFi password
Scan the QR code Connecting
the Camera
Connection succeeded
4. Install the Camera
(1) Select a proper position for your camera.
Make sure the camera is not blocked and ensure it is in coverage
of Wi-Fi.
(2) Install bracket
Step 1: Choose a clean, smooth and dry surface (avoid uneven
wood leather and stucco walls).
Step 2: For wooden wall, it's recommended to screw the bracket
on. For cement or ceramic tile wall, it's recommended to
drill holes in the wall and fasten with provided explosion
screws.
Step 3: Adjust the camera to a proper angle.
Do not install the camera in a position facing strong lights/glass/
window/swimming pool.
Tips: To avoid falling down, please fasten the bracket with screws.
To reduce false alerts, please note that:
Do not place the camera too close to any angle with busy trac.
Recommended distance between the camera and motion objects
is within 8M (25ft)
Stay away from the outlets, including air conditioner vents,
humidifier outlets, the heat transfer vents of the projectors, etc.
If there is any motion detection delay or false alerts, please contact
Solar Panel (if ordered)
Please find a place which has sunlight for most of a day and adjust the angle to
make sure maximum exposure.
The solar panel needs few hours of direct sunlight to convert solar energy into
electricity. The conversion eciency is aected by weather conditions, seasonal
changes, geographic locations, etc.
Step 1:
Important Notes:
Mount the bracket with the mounting template and the screws
provided in the package.
Step 2:
Slot the solar panel into the bracket and make sure it's secure.
Step 3:
Loosen the adjusting control on the bracket and adjust the
angle of the solar panel to make it receive direct sunlight,
and then retighten the adjusting control to secure your
setting.
Step 4:
Connect the solar panel to the camera with the micro USB cable.
Pull out the silicone plug of the camera charging port and insert
the silicone plug of the solar panel with the charging port aligned
to prevent water ingress.
1. Make sure that there is NO blocking on the solar panel. The energy harvesting
eciency drops drastically even when a small portion of the solar panel is blocked.
2. Please don’t install the solar panel completely horizontally. Otherwise, your solar
panel might accumulate dust and other debris easily. It's advised to install the
solar panel angularly to make it receive direct sunlight.
3. Wipe the solar panel regularly to remove the dust or debris.
Step 5:
360°
5. Battery Management
6. Indicator Light Status
1. Battery can last 3-5 months, assuming triggering
of 30 times/day. If the camera is charged by solar energy,
the charging eciency depends on the duration of sunlight.
2. Charger Standard: DC 5V 2A (adapter not included).
3. It takes 8-12 hours to fully charge it. Please fully
charge the camera before first use.
4. The battery durability depends on how frequently
the camera is woken up. The more times the camera
is woken up, the faster the battery drains. It is
recommended to lower down the 'Motion Detection'
sensitivity or turn it o occasionally.
5. The battery of your camera may drain faster below
32°F(0°C). When you receive low-battery alert on your
app, it is suggested to take the camera down and
fully recharge it indoor, or you can connect it to the
power cable all the time.
Mode
Working mode
Sleep mode
Charging mode
Fully charged Green
Status
Blue
O
Yellow
Mode
7. FA Q
Q: How to share my camera with others ?
A: 1. Camera Owner：Go to 'Home' page and click ' ' (Share)
in the upper right corner of this page, or click ' '
（Setting）to get to setting interface, then click 'Share'. You
will see a QR code.
2. Camera User:Have him/her to download 'Dzees Home' App .
Then register his/her account on App and log in.
3. Camera User:Then he/she should go to 'Home' page, click ' '
and select 'Add Friend's Camera'. Then scan your QR code with
his/her phone.
4. Camera Owner：You will receive a share request, then just
click 'Accept' to finish sharing.
Q: What should I do if I cannot connect to the camera ?
A: 1. Make sure the camera is power enough and turned on.
2. Make sure your Wi-Fi router is 2.4GHz instead of 5GHz.
3. Make sure to enter the correct Wi-Fi name and password.
4. Take camera and phone close to your router to ensure strong
signal.
5. Go to 'Home' page and click ' '. Click 'Add a new camera' and
follow the steps till done.
If you cannot connect successfully, please contact
Q: What if I did not receive motion detection notification?
A: 1. Go to 'Setting' page of your phone->Notification->Dzees Home
App -turn on 'Notification'.
2. Go to 'Home' page of App -Setting -Notification -turn on
'Notification'.
3. Make sure to turn on the 'Motion Detection' function of the
camera in App.
4. Reboot your internet router and make sure a strong Wi-Fi signal.
Add your camera to your phone again in App.
Q: What should I do if my camera doesn't work?
A: 1. Please open the camera back cover and rubber plug,find the
'P'hole,insert a pin,and press it for more than 5s to reboot the
camera.
2. Double-click the camera power button to reset the camera and
add it again.
Q: How to turn on the alarm?
A: 1. Go to 'Home' page and click 'Setting' on upper right corner
of this page.
2. Click 'Motion Detection' to turn on this function.
3. Click 'Sound Setting' to turn on 'Alarm Siren'.
Q: How to find the serial number (SN)of the camera?
A: 1. Go to 'Home' page and click 'Setting' on upper right comer
of this page.
2. View 'Camera Info' and click 'More info',you will see the SN
number.
Q: What is the longest time for the camera to record an
alarm video?
A: 1. It records 3 minutes maximum under 'Auto' mode.
2. If you want each video to be 10s,15s or 20s,you can set it
in App.
1. Please check if the power cable of the solar panel is firmly
plugged into the charging port of the camera.
2. The solar panel needs to be installed in a place with direct
access to sunlight and without any shading (30 to 45 degrees
relative to the horizon is best).
3. Due to the weather and sunlight exposure, solar power
supply is intermittent and not always powered, please
observe the changes in camera battery power for a few days.
Q: Why does the device can not recognize the TF card?
A: Please remove the TF card after power o,please check if the
TF card is working normally and whether it is in FAT32 format,
when the mobile phone or the device is working in unstable
network,the TF card might not be recognized.
Q: Why can't the solar panel charge the camera?
A:
Table of contents
Other DZEES Security Camera manuals
