
Q: The stabiliser won’t stabilise and won’t hold my smartphone
horizontal at all.
A: Ensure that you have charged the battery of the stabiliser
before operating it and then repeat Step 2 of the Quick Start
guide. Also ensure that the phone is secured in the clamp
or the stabiliser will have issues achieving balance.
Q: My phone won’t t in the clamps provided.
A: Unfortunately, The device mount is probably not compatible
with your smartphone, please contact EAC.
Q: I can’t see any picture on my smartphone’s screen.
A: First please make sure that you turn on the camera of your
smartphone and then check that it is installed in the correct
orientation. Please refer to Step 2 of the Quick Start guide.
Q: How long will the stabiliser operate for?
A: Normally the battery can last up to 3 hours.
TROUBLESHOOTING
For any other issues with the stabiliser please
contact EAC customer service.
1300 137 161
or email:
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