Eargo 5 User manual

QUICK START GUIDE

We’re super excited to have you join our Eargo
family. Please charge your Charger using the
provided USB-C cable for 4 hours before use.
This guide is a quick reference. For more
information and “how-to” videos, we strongly
recommend you visit eargo.com/showme
and download the Eargo app at your app store.
You can view the User Informational Brochure at
eargo.com/guides or request a print version by
calling us at 1 (800) 61-EARGO.
WELCOME TO EARGO!
What’s Included
Get to Know Your Eargo & Charger
Device & Charger Indicators
Remove From Charger & Insert Into Ear
Adjust the Program & Remove From Ear
Charge Your Eargo Devices
Find the Perfect Fit
Daily & Additional Care
Remove the Petals & Mic Caps
Replace the Petals & Mic Caps
Appendix
1
3
7
11
13
15
17
19
23
25
29
CONTENTS

1 2
Charger USB-C
Power Cord
USB
Power Adapter
Cleaning
Tool
Cleaning
Cloth
*Devices ship with Medium Closed Petals attached.
WHAT’S INCLUDED
2 Eargo
Devices*
2 Medium
Open Petals
2 Large
Open Petals
2 Medium
Closed Petals
2 Large
Closed Petals
2 Microphone
(Mic) Caps
Quick Start
Guide

3 4
Replaceable
Petal
Device
Removal Thread
GET TO KNOW YOUR EARGO
Removal
Thread Grip
Replaceable
Mic Cap
Sound Inlet
Sound Outlet

GET TO KNOW YOUR CHARGER
5 6
Cradle Indicator
Lights
Sensor*
Hearing Device
Cradles
*Used in programming and detecting your devices.
Hearing Device
Indicator Lights
Lid
Charger
Indicator Light
USB-C Power Cord

7 8
DEVICE INDICATORS*
The Cradle Indicator
Lights stay solid white
to guide correct Eargo
placement.
When your Eargo
devices are correctly
placed and actively
charging, the Hearing
Device and Cradle
Indicator Lights slowly
pulse white.
Full Charge:
Four solid white Hearing
Device Indicator Lights
and pulsing Cradle
Lights.
Low Charge:
Two rapid white double-
ashes indicate less
than 25% charge.
Red Lights:
Device is not charging.
Remove the device
from Charger to clear
the red lights.
*Indicator lights time out after about 10 seconds.

910
CHARGER INDICATOR
The Charger Indicator Light shows the charge
status of the Charger. The light slowly pulses white
when plugged in and actively charging.
Full Charge:
Solid white when
plugged in.
Adequate Charge:
Solid white when
unplugged
( > 25% charge).
Low Charge:
Rapid white double-
ash. Plug in soon.
( < 25% charge).

11 12
REMOVE FROM CHARGER
Lift by Removal Thread Grip.
Eargo devices automatically turn on after about
15 seconds. Charger and devices may feel warm
from inductive charging.
INSERT INTO EAR
Hold with the L (left)
or R (right) facing you.
Grasp the Device
Removal Thread.
Removal Thread Grip
should rest here
(see photo).
Gently press into place.
Hit a wall? Lift the top
of your ear and angle
the device towards your
nose as you insert it.

13 14
ADJUST THE PROGRAM
Eargo devices come with four Preset programs
for you to try. Amplication, especially for speech,
increases as you go from Preset Program 1 to
Preset Program 4. To move from one program
to the next, use your nger to rapidly double-tap
where indicated, or use the Eargo app.
REMOVE FROM EAR
Grasp the Removal Thread Grip. Gently pull up
and out to remove. Before replacing devices in the
Charger, wipe them gently with the Cleaning Cloth.

15 16
CHARGE YOUR EARGO DEVICES
Ensure Device Removal Thread is pointing up.
Position over the Charger, Petals pointing in.
Release the device. Feel a slight magnetic pull as
it settles into place.
Make sure that
Device Removal
Threads are
centered inside
the Lid when you
close the Charger.