Starkey Destiny User manual

ITE
OPERATIONS MANUAL
In-The-Ear

Congratulations!
You’ve just taken the
first step on your
journey toward better
hearing. Use this
manual as a guide
to the use and care
of your new hearing
instruments. If you have
questions, your hearing
professional is trained and willing to help.
Your new hearing instruments are customized to your
hearing loss and lifestyle. Your hearing professional
can make changes to the instruments to match your
needs. They will make note of these changes in this
manual. Look for boxes like the one below where
your hearing professional can make note of the
customized settings for your instruments.

About Your Hearing Instruments .............2
Features and Controls ......................3
Identification .............................4
Batteries ................................5
Insertion and Removal......................9
On, Off and Volume Control .................11
Optional Features .........................13
Using the Telephone .......................16
Directional Microphones ....................20
Feedback................................22
Handling and Care ........................23
Troubleshooting Guide .....................28
Communication Strategies ..................29
Notes ..................................34
FDA Information ..........................36
CONTENTS

2
You have Low Profile or In-The-Ear (ITE) hearing
instruments. Your hearing instruments were made
for you, to treat your hearing loss. Your hearing
professional will check which features your hearing
instruments have.
Your hearing instrument features are:
Multimemory settings
Automatic telephone response
Directional microphones
Automatic telecoil
Telecoil
ABOUT YOUR HEARING INSTRUMENTS

3
Your hearing instruments may contain a different
combination of features and controls, depending on
the specific options selected for you.
FEATURES AND CONTROLS
1 = MICROPHONE SOUND
INLET(S)
2 = BATTERY COMPARTMENT
3 = MULTIMEMORY BUTTON
(OPTIONAL)
4 = VOLUME CONTROL
(OPTIONAL)
5 = VENT (OPTIONAL)
6 = RECEIVER OPENING
6
1
2
5
6
1
2
3
5
6
1
2
5
6
1
2
4
5

4
Each instrument can be identified by its serial
number, located on the outside shell.
Serial Number and Identification
Your hearing instruments are identified by the color
marking of the serial number on the shell of the
instrument. RED is for RIGHT, while BLUE is for LEFT.
IDENTIFICATION
00-00000000
SERIAL NUMBER

5
Battery Size
Battery sizes can be identified by a color code on
the packaging. Instruments like yours commonly
use either a size 13 battery (orange marking on the
package), or size 312 battery (brown marking on
the package).
It is very important to use the correct size and type
battery for your hearing instrument.
Because of their size, it’s a
good idea to change and
replace batteries at a table
or desk to reduce the risk
of dropping the instrument
or battery.
BATTERIES
Your hearing instruments use a size _______
battery.
Your batteries have a _________ mark on
the package.

6
To insert or replace
the battery, open the
compartment by placing your
fingernail under the edge of
the swing-out door and gently
pulling outward. Do not open
the battery door too far or
damage is likely to occur.
Changing Batteries
Remove the old battery by
pushing it out the top of the
fully opened door.
DO NOT pull it out the side
of the door.
Place the new battery in the
compartment with the plus
(+) sign facing up.
Close the battery
compartment by swinging
the door until it snaps shut.
BATTERIES

7
NEVER FORCE THE DOOR SHUT. This could result
in serious damage. If the door will not close easily,
check that the battery is placed properly in the
compartment and is not upside down.
Low Battery Indicator
Your hearing professional will check the box below
if the low battery indicator for your instruments is
turned on.
When the low battery indicator is turned on, your
hearing instruments will beep four times going from
a high-to-low pitch when the battery’s voltage is low.
Replace the battery when you hear these tones.
When the battery is too weak to power the hearing
instrument, you will hear a tone for two seconds and
the instrument will shut down. Replace the battery
when this happens.
BATTERIES
The low battery indicator is turned on.

8
Battery Caution
Because batteries can vary in size and performance,
your hearing professional is your best source for
lifespan estimates and verification that you are using
the proper size and type.
To help prevent the accidental ingestion of batteries,
keep them out of the reach of children and pets.
Always check your medication before ingesting –
batteries have been mistaken for pills.
Never put batteries in your mouth for any reason, as
they can easily be unintentionally swallowed.
Dispose of used batteries immediately, using
the proper waste or recycling receptacle.
m WARNING:
HEARING INSTRUMENT BATTERIES ARE
DANGEROUS IF SWALLOWED.
National Button Battery
Ingestion Hotline [phone]
BATTERIES

9
Before placing your instruments into your ears, make
certain the batteries are inserted properly and the
battery doors are closed securely.
NEVER use the battery compartment door to insert
or remove the instrument! Damage may occur, as the
door is not designed to withstand the pressure.
To insert your instrument, hold it between your
thumb and forefinger with
the volume control toward
the bottom of your ear. The
battery compartment should
be facing away from your
ear canal.
INSERTION AND REMOVAL

10
Gently push the instrument
in until it is resting
comfortably inside
your canal.
Gently rotate the instrument
until it is comfortably set
inside the bowl of your ear.
Pull your earlobe down slightly and press on the
instrument to ensure it is
firmly in place.
To remove your ITE,
grasp the instrument with
your thumb and forefinger,
and gently rotate it as you
pull outward.
INSERTION AND REMOVAL

11
The volume control of your hearing instrument
enables you to turn the instrument “on” and “off,” as
well as adjust the amount of amplification provided
by the instrument.
Your instruments are ready
for use when a functioning
battery is properly placed in
the compartment and the
battery door is closed.
To turn the instrument “on,”
use your fingertip to rotate
the volume control forward,
toward your face.
You should feel it “click”
on if the instrument was
correctly turned off. To make
sounds louder, continue to rotate the control
forward, toward your face. Your hearing instruments
may be programmed to “beep” when you reach the
correct setting.
ON, OFF AND VOLUME CONTROL
ON OR VOLUME
INCREASE
ON OR VOLUME
INCREASE

12
To make sounds softer, use
your fingertip to rotate the
control toward the back of
your head.
To turn the instrument “off,”
rotate the control further
backwards, until you feel it
“click” and the control no longer turns.
Some hearing instruments are programmed to have a
power on delay. Your hearing professional will place
a check in the box below if your hearing instruments
have this feature.
The power on delay means that your instruments will
take several seconds to power up once they have
been turned on. This feature allows you to get the
hearing instruments in your ear before they start to
amplify sound.
Your hearing instruments have a power
on delay.
ON, OFF AND VOLUME CONTROL
DECREASE VOLUME
OR OFF
DECREASE VOLUME
OR OFF

13
Multimemory Settings
Your hearing professional will place a check in
the box below if your hearing instruments have a
multimemory push button.
While your hearing instruments make many
adjustments automatically, the multimemory push
button lets you select a different memory setting
for your current listening environment; for example,
when you are using the telephone or sitting in a
noisy restaurant.
When first turned on, your
instruments are most likely
programmed for normal
listening environments.
Additional settings are
accessed by pressing
the button on the
hearing instrument.
Your hearing instruments have a multimemory
push button.
OPTIONAL FEATURES

14
When changing the settings, there may be an audible
beep or indicator to let you know where the memory
is located. For example, the hearing instrument will
beep twice for memory 2. Your hearing professional
will work with you to set the memories to your
preference. With your hearing professional, use
the table below to write in the memory settings for
your instruments.
MEMORY
NO.
ENVIRONMENT/
LISTENING SITUATION
BEEP/
INDICATOR
1
2
3
4
OPTIONAL FEATURES

15
Special Instructions:
OPTIONAL FEATURES

16
Your hearing instruments are equipped with tools
to help you effectively communicate on the
telephone. Your hearing professional will check the
box/boxes that represent the telephone settings in
your instruments.
USING THE TELEPHONE
Your hearing instruments have the following
telephone setting(s):
Automatic telephone response
Automatic telecoil
Telecoil. The telecoil is located in memory
position ______________.
A beep or indicator tone is enabled on your
instruments to signal you when the device
switches to the telephone setting

17
Automatic Telephone Response and
Automatic Telecoil
These options activate the telephone response
automatically when used with a hearing aid
compatible telephone. To use, place the
telephone receiver on your ear as you normally
would and the hearing instrument will select the
telephone setting. It might be necessary to move the
telephone receiver slightly to find the best reception.
Once the telephone is removed from the ear, the
hearing instrument will switch back to the normal
listening mode.
Note: If you have a hearing aid compatible phone,
but your Automatic Telephone Response or
Automatic Telecoil does not switch to the telephone
setting automatically, your hearing professional can
provide you with a small magnet to place on your
telephone receiver. This magnet will help activate
your automatic telephone option.
USING THE TELEPHONE

18
Telecoil and Manual Switching
Hearing instruments with a manual telecoil allow
you to switch the devices to telephone mode
when needed.
Manually switched telecoils
are activated by choosing
the telecoil setting using the
multimemory button.
General Telephone Use
Some hearing instruments
work best by holding the
phone close to, but not fully
covering your ear. In some
instances, if you encounter
whistling (feedback), tilt the
receiver at an angle until
the whistling stops. Your
hearing professional can give
instructions and techniques
for your specific needs.
USING THE TELEPHONE