Sound That Will Move You
Earthquake Sound Corporation
2727 McCone Avenue. Hayward, CA94545. USA
US Toll Free: 1-800-576-7944 | Tel: 510-732-1000 | Fax: 510-732-1095
www.earthquakesound.com
Earthquake warrants the original purchaser that the speaker (product) is free from defects in material and
workmanship,undernormalandproperuse,foraperiodofone (1) year from the date of purchase (asshown
on the original sales receipt with serial number affixed/written on it). The one (1) year warranty period is valid
only if the product is properly installed by an Earthquake authorized party, and the warranty registration
cardisproperlyfilledoutandsenttoEarthquakeSoundCorporation.
Ifthe productis installedby anon-authorized party,only athirty (30)day limitedwarranty periodapplies.
(A)One (1)year limitedwarranty guidelines:
Firstyear:Earthquakepaysforlabor,parts,andgroundfreight(onlyinUSmainland)backtocustomer.
(B)Warning:
!Products (sent in for repair) that are tested by Earthquake technicians and deemed to have no
problem, will not be covered by the limited warranty. Customer will be charged a minimum of one (1)
houroflabor(ongoingrates)plusshippingchargesbacktocustomer.
!Each product sent for repair must be packaged in its original packaging. Otherwise, there will be
repackagingcharge inaddition tolabor,partsandshippingcharges.
(C) Earthquake agrees to repair or replace - at our option - all such defective products/parts subject to
thefollowing provisions:
!Defective products/parts have not been altered or repaired by other than an Earthquake factory
approvedtechnician.
!Products/parts are not subjected to negligence, misuse, improper use, or accident, damaged by
improper line voltage, used with incompatible products, or have its serial number or any part of it
altered, defaced or removed, or have been used in any way that is contrary to Earthquake's written
instructions.
(D)WarrantyLimitations:
Earthquakewarrantydoesnotcoverproductsthathavebeenmodifiedorabused.Includingbutnotlimitedto
thefollowing:
!Damages to speaker cabinet and cabinet finish due to misuse, abuse, or use of improper use of
cleaningmaterials/methods.
!Bent speaker frame, broken speaker connectors, holes in speaker cone, surround & dust cap, burnt
speakervoicecoil.
!Fading,deteriorationofspeakercomponents&finishduetoimproperexposuretoelements.
!Burnttracers.
!Product/partdamagedduetopoorpackagingorabusiveshippingconditions.
!Subsequentdamagetootherproducts.
A warranty claim will not be valid if the warranty registration card is not properly filled & returned to
Earthquakewithacopyofthesalesreceipt.
(E)Service Request:
To receive product(s) service, contact Earthquake service department at (510) 732-1000 and request an
RMA number (Return Material Authorization), items shipped without a valid RMA number will be refused.
Make sure you provide us with your complete/correct shipping address, a valid phone number, and a brief
description of the problem you are experiencing with the product. In most cases, our technicians might be
abletoresolvetheproblemoverthephone,thuseliminatingtheneedtoshiptheproduct.
(F)Shipping Instructions:
Product(s) must be packaged in its original protective box(es) to minimize transport damage and avoid
repackaging charges. Shipper claims regarding items damaged in transit must be presented to carrier.
Earthquake Sound Corporation reserves the right to refuse products that are improperly packaged. Original
bill of sale must accompany product returned for service. We encourage you to include with the package a
writtendescriptionoftheproblem.Shipproductto:
Earthquake Sound Corp.
2727 Mc Cone Avenue,
Hayward, CA 94545.
Tel: (510) 732-1000.
YouareresponsibleforthecostofshippingtheproducttoEarthquakeSoundCorporation.
(G)Disputes Resolution:
All disputes - between clients and Earthquake Sound Corporation - resulting from the one (1) year limited
warrantypolicymustberesolvedaccordingtothelaws®ulationsofthecountyofAlameda-California.
TNT SUBWOOFERS
Owner’s Manual
TNT-10S
TNT-10DVC
TNT-12S
TNT-12DVC
TNT Subwoofer Series One (1) Year Limited Warranty Guidelines
Valid in US Mainland Only