Earthquake warrants the original purchaser that all Factory Sealed - Bent speaker frame, broken speaker connectors, holes in speaker
New Audio Products be free from defects in material and workmanship, under cone,surround&dustcap,burntspeakervoicecoil.
normal and proper use, for a period of five (5) years from the date of purchase - Fading, deterioration of speaker components & finish due to improper
(asshownontheoriginalbill ofsalewith serialnumberaffixed/writtenonit).The exposuretoelements.
five (5) years warranty period is valid only if the product is properly installed by - Bent amplifier casing, damaged finish on the casing due to abuse,
an Earthquake authorized party, and the warranty registration card is properly misuse,orimproperuseofcleaningmaterial.
filled out and sent to Earthquake Sound Corporation. If the product is installed - BurnttracersonPCB.
byanon-authorizedparty,aninety(90)dayswarrantyperiodapplies. - Product/part damaged due to poor packaging or abusive shipping
conditions.
(A)Five(5)yearslimitedwarrantyplancoverageguidelines: - Subsequentdamagetootherproducts.
Awarranty claim will not be valid if the warranty registration card is not properly
- First year: Earthquake pays for labor, parts, and ground freight (only in filled&returnedtoEarthquakewithacopyofthesalesinvoice.
USmainland,notincludingAlaskaandHawaii)backtocustomer.
- Second year: Earthquake pays for labor and parts only, customer must (E)ServiceRequest:
payfreightbothways.
- Third, fourth & fifth year: Earthquake pays labor only. Customer must Toreceiveproduct/sservice,contactEarthquakeservicedepartmentat
payforpartsandfreightbothways. (510) 732-1000 and request an RMA number (Return Material Authorization),
items shipped without a valid RMA number will be refused. Make sure you
(B)Warning: provide us with your complete/correct shipping address, a valid phone number,
and a brief description of the problem you are experiencing with the product. In
Products(sentforrepair)thataretestedbyEarthquaketechniciansand most cases, our technicians might be able to resolve the problem over the
deemed to have no problem, will not be covered by the five (5) years limited phone,thuseliminatingtheneedtoshiptheproduct.
warranty.Customerwillbechargedaminimumofone(1)houroflabor(ongoing
rates)plusshippingchargesbacktocustomer. (F)ShippingInstructions:
(C) Earthquake agrees to repair or replace - at our option - all such defective Product/smustbepackagedinitsoriginalprotectivebox/estominimize
products/partssubjecttothefollowingprovisions: transport damage and to avoid repackaging fees. Shipper claims regarding
items damaged in transit must be presented to carrier. Earthquake Sound
- Defective products/parts have not been altered or repaired by other Corporationreservestherighttorefuseproductimproperlypacked. Originalbill
thananEarthquakefactoryapprovedtechnician. of sale must accompany product returned for service. We encourage you to
- Products/parts are not subjected to negligence,misuse,improperuse, include with the package a written description of the problem. Ship product to:
oraccident,damaged by improperline voltage, used withincompatible EarthquakeSoundCorp.2727McConeAvenue,Hayward, CA94545.Ph(510)
products, or have its serial number or any part of it altered, defaced or 732-1000. You are responsible for the cost of shipping the product to
removed,orhavebeenusedinanywaythatiscontrarytoEarthquake's EarthquakeSoundCorporation.
writteninstructions. (G)DisputesResolution:
(D)WarrantyLimitations: All disputes - between clients and Earthquake Sound Corporation -
Earthquake warranty does not cover products that have been modified or resulting from the five (5) years limited warranty policy must be resolved
abused.Includingbutnotlimitedtothefollowing: accordingtothelaws®ulationsofthecountyofAlameda-California.
- Damages to speaker cabinet and cabinet finish due to misuse, abuse,
oruseofimpropercleaningmaterials/methods.
Consumer Warranty & Guidelines
10
Specifications Are Subject To Change Without Notice
SuperNova MKVI