East Coast Gate Operators ECGO-GKP User guide

Read Prior to Installing
***For Professional Install Only
ECGO-GKP Cellular Telephone Entry
4G with 3G Fallback Technology
Setup Manual

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Contents
Contents ............................................................................................................................................................................2
Important Safety Instructions ..........................................................................................................................................3
Introduction ......................................................................................................................................................................4
ECGO-GKP Specifications..............................................................................................................................................4
Installation Instructions....................................................................................................................................................5
4G or 3G SIM card Standard Size Only ..........................................................................................................................5
Grounding Unit ..........................................................................................................................................................6
Power Supply.............................................................................................................................................................6
LED Indicators............................................................................................................................................................6
Programming via the ECGO App
(Recommended)
..........................................................................................................7
Home Page ....................................................................................................................................................................7
Add Owners ...................................................................................................................................................................8
Manage Friends and Family ..........................................................................................................................................8
Set 5 digit PIN Code.......................................................................................................................................................8
Other Options ................................................................................................................................................................9
Settings..........................................................................................................................................................................9
Programming ..................................................................................................................................................................10
Programming via Text.................................................................................................................................................10
Keypad Programming .................................................................................................................................................14
Operating the ECGO-GKP................................................................................................................................................15
ECGO Warranty................................................................................................................................................................16

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Important Safety Instructions
When installing and using the unit, the following basic safety precautions should always be followed to reduce the
risk of fire, electric shock and personal injury.
•Unplug all the connections to the product before cleaning. Use a damp cloth for cleaning. Do not use
liquid cleaners or aerosol cleaners.
•Do not use this product around sprinkler outlets.
•Do not use this product near an area where there is a potential of a gas leak or fume that can be explosive.
•Do not place the unit near or over a radiator or any other heat source.
•Do not overload the wall outlet or power cord where the power adapter is installed. This can result in fire or
electric shock.
•Avoid spilling liquid on this equipment and do not insert any objects through the ventilation slots.
•Avoid using the equipment during an electrical storm. While unlikely, there is a remote risk of electrical
shock from lighting.
•Follow the instructions on the product.

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Introduction
The ECGO-GKP 4G is a telephone entry system installed at the entrance of a building or outside of a gated area. It is
an ideal product to consider as a replacement for a traditional phone entry for the following reasons:
•very easy to install and works well with all gate operators
•allows the owner to save up to 1,150 phone numbers and/or 400 pin codes for family and visitors
•provides the ability to contact up to 3 owners on a cell or landline and will “roll-over” from the first, to second
to third when the “CALL” button is pressed
•sends report phone numbers and pin codes that enter the gate via text message to a specified number
•no trench required for phone line!
The ECGO-GKP gives you the opportunity not only to know who is waiting at the entrance from a remote location
but to also control the access point. Use of ECGO-GKP at your company or house does not require any special
installation and wiring. Simply install the unit and connect the output to gate operator and power supply.
ECGO-GKP Specifications
Operating Voltage
12 to 24 Volt DC/AC ONLY””
Operating Current
Maximum 250mA, Typically 55mA
Frequency
850/900/1800/1900 or 900/1800 MHz
Humidity
Less than 80% RH
Operating Temperature -20℃to 50℃

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Installation Instructions
ECGO-GKP Control Board
4G or 3G SIM card Standard Size Only
Please refer to the flyer included with your ECGO-GKP unit with detailed instructions for the consumer when
selecting and purchasing your SIM card. The following should be noted:
•Request a standard size 4G SIM card (illustration above represents actual size of card). However, 3G is
compatible as well.
•If you have an AT&T or T-Mobile account, simply request that a new card/line is added to your account
•If you do not have an AT&T or T-Mobile account, purchase a pre-paid 4G SIM Card. Our recommendation is
to add $99** to your pre-paid card.
**The ECGO Cellular Telephone Entry system uses minutes only when an unknown number calls the sys-
tem and the call is routed to the owners’ phone that is specified upon set-up. For this reason, $99 is ade-
quate in most instances for more than a year.
•NO DATA IS REQUIRED ON YOUR CARD OR PLAN. Only Voice and Text Messaging is required.
•Be certain to:
1. Obtain the phone number associated to the SIM Card
2. ACTIVATE THE CARD BEFORE YOU LEAVE THE STORE

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Once a SIM card has be acquired, insert the card into the SIM card holder shown in the illustration above and close
it carefully. After the SIM card is inserted and the power is connected, power the unit up. The unit will beep until it
connects to the cell tower.
Grounding Unit
Five wires are recommended for the ECGO:
•2 wires for power
•2 wires for command wires to gate operator
•1 wire for grounding run back to Main incoming power ground on gate operator
Power Supply
The ECGO-GKP is designed to work with power supplies 12V~24V AC/DC. The power supply should be capable of
supplying a constant current of no less than 1 amp. A transformer is supplied for your assistance. Connect a
12~24volt DC power supply to terminals marked “12V~24V AC/DC”. See the illustration above.
Antenna
Be very careful to not damage antenna wire and use the supplied gasket for the unit to remain watertight. Note
that seal damage to antenna will cause failure and void warranty
Hard Reset (to reset to factory settings)
After placing a jumper between the Ground and PBD (see illustration above), press and hold the red RESET button
until you hear “do” tone, then release all at once. Remove the jumper and power back up.
LED Indicators
LED “Intercom Status“ Indicator
LED “ Power “ Indicator
Keypad LED Status LED Status
Yellow (standby) Flashes once per 5 seconds Red (power on) Solid
Yellow (using)
Solid
Red (power off)
Off
LED “ Network “Indicator
LED
Status
Green (ready)
Flashes once per 3 seconds
Green (searching) Flashes once per second
Green (busy) Solid

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Programming via the ECGO App
(Recommended)
If you have an android or Apple device, the owner can download
the ECGO app to easily configure their entry system by going to
the App Store, and searching for ECGO.
Note that most options will generate a text message that, when
prompted, you will need to send to the unit.
The following options are available from the main menu:
Home Page
Relay 1 – This is the relay to which the primary gate should be configured. The
homeowner has the following options from this page:
Open Gate
Hold Gate
Release Gate
Relay 2 – The ECGO-GKP can be wired to communicate to two devices. Typically,
when used, Relay 2 is configured to control a secondary gate, lights or garage
door. Consult with your installer or dealer to determine if and how Relay 2 is
needed.

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Add Owners
The primary owner number must be added prior to adding “family and friends”.
Up to three owners may be added. The order (owner 1,2,3) that the owners are
specified is the same order that the unit will attempt to reach when the CALL
button on the unit is pressed.
Manage Friends and Family
Add up to 1,150 phone numbers of the guests that you would like to be
recognized when the unit is called. The primary gate should always be
configured to use Relay 1.
Relay 2 is characteristically used for a walk gate, garage door or possibly lights.
This is also where you would go to delete the number/s should you want to
remove access.
Set 5 digit PIN Code
Enter/delete up to 400 5-Digit PIN codes that will be recognized when accessing
the gate.

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Other Options
Select here for the following:
Signal Strength,
Retrieve a list of numbers that have accessed the gate, and
Get Status
Settings
Navigate here to enter the phone number of the SIM Card inserted into the unit.
The homeowner also has the options to reset the programming code and/or
access code on this page. Please be aware that when the programming or access
code is reset, all programming messages sent to the units’ SIM card and
referenced later in this manual will need to reflect the new passcode.

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Programming
Programming via Text
(Alternative when the App is not an option)
To add the gate owner/s (Up to three phone numbers are allowed 3 owners)
You can text the message from your cell phone, computer, etc. Additional options that work well are Google Voice
or www.onlinetextmessage.com.
The messages should be sent to the number associated to the SIM card that was purchased for the unit. Type the
code (see examples below) into the message box and send. Once this has been done, the device from which the
message was sent will receive a response from the unit stating that the message was received. Note that a
response may take up to 40 seconds. "OK" indicates success. If “OK” was not received, you may need to resend
the text again.
Note that the owner number must be added to the unit before “family and friends” can be entered.
The following example illustrates the message that should be used to program the owner/s:
You may program up to three owners as follows:
Add Owner 1: *12*1234#11 owners’ area code & phone number
Add Owner 2: *12*1234#12 owners’ area code & phone number
Add Owner 3: *12*1234#13 owners’ area code & phone number
EXAMPLE:
If owner 1 # is 8038316013, your message should appear as follows:
*12*1234#118038316013#
Select SEND and within 40 seconds, you should receive an “OK” message in response.
Then proceed with owner 2 and 3, if applicable.
To add friends and family members that you wish to access the gate
Keep in mind that the ECGO-GKP has two Relays. As mentioned previously, the primary gate should always be
configured to use Relay 1. Therefore, when the owner is ready to grant access to the primary gate, Relay 1 should
be specified when configuring the system via text messaging.

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The following example illustrates the message that should be used to grant access for friends and family. The
owner can program up to 1,150 friends and family numbers by sending the following text message:
Add friend 1: *12*1234#721 friends’ area code and phone number #
Add friend 2: *12*1234#721 friends’ area code and phone number #
EXAMPLE:
If the friends’ number is 8038316013, your message should appear as follows:
*12*1234#7218038316013#
Select SEND and within 40 seconds, you should receive an “OK” message in response.
Then proceed adding additional family and friends.
To delete a number from the system, your message should appear as follows:
*12*1234#73(area code Phone) Number #
Note that the relay number (1, in the example above) is not needed
EXAMPLE:
*12*1234#738038316013#
To check the ECGO-GKP signal strength (0~30 levels):
When a request for ECGO-GKP signal strength message is sent to the ECGO-G KP, a response will be sent with a
value that represents the signal strength. The code will be between 0-30. Signal strength lower than level 14 may
cause operational problems such as loss of speech quality, and possible missing DTMF tones and network loss.
Send text *20# to receive a text back stating signal strength.

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The following are commands that can be entered and sent directly to the SIM card in the unit to achieve the
function described below.
#
Function
Code
Note
1
Momentary trigger gate open
*33*5678#
Relay 1
2 Latch or Hold Relay *34*5678# Relay 1
3 Release Relay *35*5678# Relay 1
4 Momentary trigger gate open *36*5678# Relay 2
5 Latch or Hold Relay *37*5678# Relay 2
6 Release Relay
*38*5678#
Relay 2
7
Retrieve Phone Numbers with
access
*21#
8
Check Relay Status
Note:
Relay=off means gate is closed,
Relay =on means gate is open or in Latch
Mode
*22#
9
Retrieve Pin Codes with access
*24*1234#
10 Change password of Programming
Mode
*12*1234#01
9999
#
9999
=new password
Note: 1234 is the password
***If you change the programming password, the prefix
of each of these functions that include the password
would need to reflect the updated 4-digit code that
you’ve chosen!
Default = 1234
11 Change password of Access control
Mode
*12*1234#02
9999
#
9999
=new password
Note: 5678 is the password
Default = 5678
12 Change password of Monitoring
Mode
*12*1234#03
9999
#
9999
=new password
Default = 1212
13 Store phone numbers of Owners
(Max:3 numbers) *12*1234#1 + n + #+phone number#
n=1st to call 2 =
second to call 3 third
to call + phone
number of that
owner
14
Speaker Volume
*12*1234#3 + speaker volume#
volume:0~4 levels
15 Microphone Volume *12*1234#4 + microphone volume#volume:0~4 levels

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#
Function
Code
Note
16 Relay Time
*12*1234#51 + relay time#
Note: 51 for relay 1
50 for relay 2
relay time= n *0.5sec
n:1~9
default = 1
17 Divert Time *12*1234#52 +divert time#
divert time :10~99
sec
(2 digit codes)
Default = 20 seconds
18 Call Time *12*1234#53+call time#
call time:005~999 sec
(3 digit codes) Must
enter 3 digits
Default = 60 seconds
19
Ring in to open the door (Max: 1152
numbers)
(country code)
72+Relay #Add phone number#
73+Delete phone number#
73*#Delete all numbers
Add number: 3~15
digit codes
Del number: 3~15
digit codes
Default = USA
20 Add administrator phone number
for SMS programming
74+ TEL #,3~15 digits
see note below
To add administrator
phone number
Note:
When an administrator number is programmed, THAT IS THE ONLY phone number that can be used to configure the unit.
Be aware that setting an admin number will require you to reset the entire unit if you lose that phone or no longer have access
to delete the admin (see #21) from that number.
21 Delete administrator phone number
for SMS programming 74*#
To delete
administrator phone
number
22 Relay Trigger 61 + N#
X=0~9 / * /
#
Default = *
23 Relay Hold 63+ N#
X=0~9 / * /#
Default = #
24 Relay Release 64+ N#
X=0~9 / * /
#
Default = 1
25
Reset
999#
reset default
26 Change relay 2 trigger code 67 [ X ] #
X=0~9 / * /#
Default = 7

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#
Function
Code
Note
27 Change relay 2 hold code 68 [ X ] #
X=0~9 / * /
#
Default = 8
28 Change relay 2 release code 69 [ X ] #
X=0~9 / * /#
Default = 9
29 Change the number of digits for the
pin codes described below *12*1234#899
1-14 digits
#
Default = 5 digits
Note that this is the
same number of
digits that would be
expected when
configuring keypad
pin codes described
in the grid directly
below.
30
If owner wants to receive an adhoc
report via text of phone numbers
and/or pin codes used to access the
gate
Step 1: Text the code here to the SIM
Card #
*12*1234#841#
Should receive “OK”
back (this may take
up to 40 secs )
Step 2: Specify the mobile # that
should receive the report
*12*1234#85
mobile number
#
Should receive “OK”
back
Step 3: Specify the number of the
SIM Card unit for which the report
should be created
*12*1234#
86SIM card phone number
#
31
Delete the request for the report
described above
*12*1234#85*#
32
Delete the SIM card number in the
unit
*12*1234#86*#
33 One-time request to retrieve log *44*1234#
I=
the phone number
that was used to
access the gate
P=
the pin code that
was used to access
the gate

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Keypad Programming
The homeowner can send a text to the unit to configure pin codes that can be entered at the key pad. For
example, if the homeowner would like to enter a pin code at the keypad to hold the gate open while mowing the
lawn and re-enter the same pin code to close the gate, you can do that by following the instructions (See Function
2) shown below.
Function
Code
Function
Code
*12*1234#87(Function number) pin code)#
Note
1
Momentary
trigger gate
open on Relay
1
Note: Primary
gate should be
configured to
use Relay 1
*12*1234#87154321#
1=Function
54321= pin code
Once “OK” response is
received from the unit,
the homeowner can
enter 54321 at the
keypad to trigger the
gate to open
2
Latch or Hold
Open on Relay
1
*12*1234#87212345#
2=Function
12345= pin code
Once “OK” response is
received from the unit,
the homeowner can
enter 12345 at the
keypad to cause the
gate to open and stay
open. When the
homeowner is ready to
close the gate, they
simply need to enter
12345 on the keypad
again to cause the
gate to close and
function normally.
3
Momentary
trigger gate
open on Relay
2
*12*1234#87365432#
3=Function
65432= pin code
4Latch or Hold
on Relay 2
*12*1234#87423456#
4=Function
23456= pin code
NA Delete one
code
*12*1234#88112345#
1=Relay
12345= pin code
This message would
delete the ability to
enter 12345 at the
keypad that was
previously entered to
trigger the gate to
open
NA
Delete all
codes
*12*1234#88*#
NA
Retrieve all pin
codes
*24*1234#

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Operating the ECGO-GKP
Once configured either thru the ECGO app or text messaging described above, when a visitor pushes the call button
to activate the ECGO-GKP, a ring tone will be heard from the unit. If the primary owner number is busy or does not
answer, the call will “roll” to the second, then the third. Once the owner is reached, the conversation can begin from
the units’ intercom. By default, calls can be “active” for one minute. The call is “active” from the time that the call
is attempted. When on the call, the owner can activate the gate configured to use Relay 1 by selecting the options
here:
•to open gate, press *
•to hold gate open, press #
•to release the “hold”, press 1
To release the hold after the conversation has ended, text *35*5678#
If Relay 2 is used, the following applies:
•to open gate, press 7
•to hold gate open, press 8
•to release the “hold”, press 9
To release the hold after the conversation has ended, text *35*5678#
ECGO Warranty
ECGO Inc warranties the unit from manufacture defects for one year and takes no responsibility for misuse, issues
as a result of wiring incorrectly, surge, lightning strikes, incorrect power supply, water damage, or vandalism.
For technical help please call your gate installer or ECGO, Inc. at 704-588-4399.
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