Eaton 9PX 1:1 Quick start guide

Eaton®setUPS
Firmware upgrade procedure
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UPS model : 9PX 1:1 1 to 3kVA
Date : 02/09/2016

Eaton®setUPS
Firmware upgrade procedure
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Contents
1. Download the software setUPS and the firmware
(if receiving this document by email)
2. UPS connection
3. Launch setUPS
4. Go to Bypass
5. setUPS firmware menu
6. Firmware selection
7. Confirmation
8. Upgrade process
9. Upload success
10. Return to normal state
11. Go back to Normal
12. Trouble shooting

Eaton®setUPS
Firmware upgrade procedure
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1. Download the software setUPS and the firmware
Go to the Power Quality Website
(http://powerquality.eaton.com/EMEA/Support/Software-Drivers/default.asp)
Select your product , 9PX (1-3kVA), and select your solution type, Firmware &
Configuration.
Click on “Download 9PX UPS (1-3kVA) Firmware Updates & configuration” :
And click on the required link.
Firmware
file
setUPS
software
Upgrade
instructions

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Firmware upgrade procedure
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2. UPS connection
Connect a communication cable to the UPS unit, on USB or RS232 (DB9) port on the
back of the UPS. Then connect the cable to your computer.
3. Launch setUPS
For a first time Eaton®setUPS installation, double click on the exe file
and valid the “User Account Control” message by “Yes”
The installer opens, click on “Next”Read and click on “Accept”

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Firmware upgrade procedure
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Click on “Install”And on “Finish”
And the Eaton®setUPS starts.
If Eaton®setUPS is already installed, from All Programs menu, open setUPS
At the startup, the software searches for the connected UPS

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Firmware upgrade procedure
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and as soon as communication is established, the product is identified :
4. Go to Bypass
On the UPS, go to the menu “CONTROL”, and select “Go to bypass”. The Bypass
indicator (orange) illuminates and a click noise comes from the UPS (relay) :
WARNING : loads are powered but not protected anymore !

Eaton®setUPS
Firmware upgrade procedure
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If there is a Maintenance Bypass (HotSwap MBP) connected to the UPS, switch to
Bypass position :
5. setUPS firmware menu
On the left menu, select “Firmware” section, the available firmware appears :

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Firmware upgrade procedure
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If the firmware list is empty, copy/paste the downloaded firmware in the target folder My
Documents\Eaton setUPS\firmware (click on the “…” button) :
6. Firmware selection
Click on the latest firmware file to select it and then on the “Upload firmware” button :

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Firmware upgrade procedure
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7. Confirmation
The following screen appears which reminds you that UPS output is OFF (but load still
powered) during the upgrade, select “Yes” to continue
8. Upgrade process
The UPS emits a beep and transfers into Boot loader mode. The firmware will then be
erased and then rewritten into the UPS.
During the flash process, the status led (AC line, Battery, Bypass & Fault) on the UPS
cycle, a progress bar is displayed on LCD and a beep is emitted every 10s :

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Firmware upgrade procedure
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And on setUPS window, the firmware upgrade steps appear :
9. Upload success
When the firmware flash process is done, the UPS emits a long beep. The setUPS
issues a pop up to let know the firmware flash has been successful : click on “OK” :

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Firmware upgrade procedure
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10. Return to normal state
The setUPS reverts back to the UPS information section. The firmware version should
now reflect the latest version :
11. Go back to Normal
If there is a hotSwap MBP, go back to UPS ON position (only green LED is ON):

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Firmware upgrade procedure
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In order to protect the loads, on the UPS, go back to the menu “CONTROL”, and
select “Go to normal”. After confirmation, the AC line indicator (green) illuminates :
Once the UPS is online, the loads are protected. Press “ESC” button twice to come back
to the main screen :

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12. Trouble shooting
UPS is not recognized by Eaton®setUPS software :
→ the current Eaton®setUPS version installed on the computer is not compatible with
the connected UPS model.
Download the last version available, refer to the section “1. Download the software
setUPS and the firmware”
It is not possible to transfer the UPS in Bypass mode, it displays “Canceled” instead of
“Done” :
→ UPS is in “Frequency converter” mode, it is necessary to disable this mode (Menu
Settings / In/Out settings / Output frequency). UPS must be OFF to modify this setting.
The firmware upgrade is stopped during the process :
→ restart the firmware upgrade process and the upload starts again.
The upgrade through USB cable does not succeed :
→ proceed with Serial cable
In the firmware section, the “Upload firmware” button is not available :
→ UPS is online, refer to the section “4. GO to bypass”