EcoQuest LaundryPure User manual

®
OWNER’S MANUAL

2
GENERAL INFORMATION
CONTENTS
GeneralInformation .........................2
Use & Safety Considerations. . . . . . . . . . . . . . . . . . . 3
Installation Requirements . . . . . . . . . . . . . . . . . . . . . 4
Cabinet Features ............................5
BeforeYouStart .............................6
Installation..................................7
ConnectingPower...........................8
SystemSetUp...............................9
Before Washing Clothes . . . . . . . . . . . . . . . . . . . . . . 10
UsingYourLaundryPure.......................11
Maintenance Procedures. . . . . . . . . . . . . . . . . . . . . 12
Removing The Cover .........................13
RemovingUVBulbs ..........................14
InstallingUVBulbs............................15
Silver Ion Probe Replacement . . . . . . . . . . . . . . . . . 16
Reinstalling The Cover ........................17
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . 18
Troubleshooting .............................20
Installationnotes ............................22
SPECIFICATIONS
PRODUCT OVERVIEW
When calibrated properly, LaundryPure is
designed to work in conjunction with your
washing machine, using cold water, silver
ions, and ActivePure to clean clothes. As your
washer begins to fill, LaundryPure will open its
internal valve and turn on both the UV bulbs
and the Silver Ion Probe.
Once the washing machine has been
inactive for five (5) minutes, the LaundryPure
will switch off (internal valve closed, UV bulbs
off, Silver Ion Probe off). If the unit has not
been calibrated (see System Set Up, page 9)
and remains on for two (2) hours, it will
perform a self calibration procedure. Once
the unit is calibrated to a specific washing
machine, it will not require calibration again.
LaundryPure is equipped with an internal leak
sensor. See page 11 for more details.
Electrical:
• Power In: 120V~ 60 Hz 12A
• Power Out: 120V~ 60 Hz 11.5A max.
• 40 watts power consumption
Water Pressure:
• Minimum 10 psi
• Maximum 75 psi
Operating Temperature:
• 40˚F - 100˚F
Dimensions:
• 28.5 in. x 9.5 in. x 4.0 in.
• 743 mm x 241 mm x 101 mm
Weight:
• 13 pounds
Please record the serial number of your
LaundryPure by EcoQuest:
Serial #___________________________________________
Please record the name and phone of your
EcoQuest Dealer:
Name____________________________________________
Phone ___________________________________________

3
• Do not operate unit with cover removed.
• Disconnect all power before servicing.
• Do not use an extension cord or other adapter with this appliance.
• This appliance is not recommended for use with high iron content water. If
your water has a high iron content, consult a water filtration expert for
available options.
• LaundryPure is not designed for use with stacking washer/dryer
combination units with a single 220 volt plug.
• Maximum water inlet pressure is 75psi.
• Wear cotton gloves when handling UV bulbs.
• Use the included new hose when connecting the LaundryPure unit to your
washing machine. You should replace any washing machine hose that is
more than 2 years old.
• To prevent leakage, do not leave your hot water hose disconnected.
• Under normal residential usage, the Silver Ion Probe installed in your
LaundryPure has a life expectancy of approximately one (1) year. The red
SERVICE indicator lamp on the front of your unit will light when the Silver Ion
Probe requires replacement. Resetting the unit without replacing the Silver
Ion Probe may void your warranty and/or cause water leakage.
• Do not clean your LaundryPure with harsh chemicals, abrasives, or
cleansers. Use a soft cloth dampened with water.
• Do not mount the LaundryPure unit vertically or at an angle. Improper
mounting may void your warranty. See page 7 for correct mounting
instructions.
• LaundryPure is designed for residential use only. Use in a commercial or
non-residential setting may void your warranty.
• Persons with known allergic reactions to silver should consult their physician
prior to using LaundryPure.
• Water treated by your LaundryPure unit is intended for clothes washing only
and is not approved for consumption. Do not drink or ingest the water from
your LaundryPure unit or washing machine.
USE & SAFETY CONSIDERATIONS
IMPORTANT SAFETY PRECAUTIONS
• To prevent unnecessary risk of fire, electrical shock, or personal injury, all
wiring and grounding must be done in accordance with the National
Electrical Code ANSI/FNPA, No. 70 - Latest Revision and local codes and
ordinances. It is the personal responsibility and obligation of the appliance
owner to provide adequate electrical service for this appliance.
WARNING:
CAUTION:
NOTE:
We have provided
important safety
messages in this manual
and on your appliance.
Always read and obey all
safety messages.
Safety warnings in this
manual are defined as
follows:
Electrical shock hazard.
You can be killed or
seriously injured if you
don’t follow instructions.
Damage to your
appliance or the
surrounding area can
occur if you don’t
follow instructions.
DANGER:
You can be killed or
seriously injured if you
don’t immediately follow
instructions.
This information is
included to aid in
installation and use of
this appliance.

4
120 Volt 60 Hz 15 AMP Fuse or Circuit Breaker.
An individual branch circuit serving only the LaundryPure unit is recommended.
LaundryPure is equipped with a power cord.
NEVER USE AN EXTENSION CORD.
ELECTRICAL GROUND IS REQUIRED ON THIS APPLIANCE.
For your personal safety, this appliance must be grounded. This appliance is equipped with a
power cord having a 3-prong grounding plug for use in a properly installed and grounded outlet.
To minimize possible shock hazard, the power cord must be plugged into a mating, 3-prong,
ground-type outlet, grounded in accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and obligation of the customer to have the
properly grounded outlet installed by a qualified electrician.
As with most major appliances, use of a GFI (Ground Fault Circuit Interrupt) is not recommended.
Water pressure of 10 to 75 psi is required to correctly operate your LaundryPure. Low water
pressure may prevent your unit from operating properly and/or cause a failure in your washing
machine’s water valve. The washer’s water valve may also not shut off completely. Check the
documentation supplied with your washing machine for exact specifications.
Your washing machine and cold water faucet must be within 4 feet of the right side of the unit to
use the inlet hose provided with your LaundryPure.
TO AVOID THE POSSIBILITY OF WATER DAMAGE, SHOULD A HOSE LEAK, ALWAYS HAVE FAUCETS
ACCESSIBLE AND TURN OFF FAUCETS WHEN WASHER IS NOT IN USE.
Water quality may affect the performance of your LaundryPure unit. If you have water quality
concerns such as high iron content or high chlorine content, consult a water filtration expert.
This system is designed for use on potable water systems only.
It is recommended the LaundryPure never be installed in areas where water may freeze since
the unit will always maintain some water in the unit, the water valve, and hose areas. This can
cause damage to internal components.
ELECTRICAL REQUIREMENTS
WATER REQUIREMENTS
LOCATION CONSIDERATIONS
INSTALLATION REQUIREMENTS
Electrical Shock Hazard.
Improper connection of the equipment-grounding conductor can result in a risk of electric
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the
appliance is properly grounded. Do not modify the plug provided with the appliance - if it
will not fit the outlet, have a proper outlet installed by a qualified electrician.
WARNING:

5
CABINET FEATURES
POWER IN
SERVICE INDICATOR
POWER OUT
WATER
INLET
WATER
OUTLET
BRACKET RETAINER
CALIBRATION/RESET BUTTON
UV WINDOW
BRACKET MOUNTING CLIP
MOUNTING HOLES RETAINER CLIP
28.5” (723mm)
9.5” (241mm)
4.0” (101mm)

6
BEFORE YOU START
Remove your new LaundryPure from
its packaging. Inspect for any
shipping damages.
Unplug your
washing machine.
Remove the cold water hose
from the cold water inlet on the
back of your washing machine.
Turn the cold water off
by shutting off the cold
water valve.
To help prevent water spray when disconnecting
hoses, you can relieve pressure in the water line by
momentarily starting your washing machine.
NOTE:
2
1
3
4
Electrical Shock Hazard.
Disconnect power before attempting
installation or service.
Failure to follow these instructions can
result in death, fire, or electrical shock.
WARNING:
Do not remove or disconnect the hot water
line from your washing machine or water
valve. Turn off the hot water valve to prevent
possible leakage. Using the hot or warm water
settings on your washing machine will reduce
the effectiveness of your LaundryPure system.
CAUTION:
NOTE:
Installation procedures may vary according to washing
machine model. If you experience installation problems, visit
www.EcoQuest.com/LaundryPure for more information.

7
INSTALLATION
Level and fasten the LaundryPure
mounting bracket to a wall. Attach to
wall studs using 1 1/4” screws.
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MOUNTING CLIP
Use the retaining screw
to secure your
LaundryPure to the
mounting bracket.
On the backside of your
LaundryPure, locate the bracket
mounting clips. Place the
LaundryPure unit on the mounting
bracket, hanging it by the clips.
1
2
3
Connect the end of the
hose from your cold water
valve to your
LaundryPure’s INLET
connector (marked on
front of the LaundryPure).
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Finally, connect the
new hose to the cold
water inlet on your
washing machine.
Connect the new hose
provided with your
LaundryPure to the water
OUTLET connector on your
LaundryPure unit.
4 5 6
Be sure rubber washers are properly inserted
into hose connectors before installing hoses.
NOTE:
This appliance must be installed in
a level, horizontal configuration as
shown. Do not install the unit
vertically or at an angle. Failure to
follow these instructions may
prevent the internal moisture sensor
from operating properly.
CAUTION:
When connecting or disconnecting
hoses, hold the threaded connector
on your LaundryPure with pliers while
turning the hose connector. Failure to
follow these instructions may result in
damage to your appliance.
CAUTION:
Hold with pliers
while installing
hose in order to
prevent fitting
from rotating.
Hold with pliers
while installing
hose in order to
prevent fitting
from rotating.

8
CONNECTING POWER
Insert your washing machine plug
into the POWER OUT cord located
on the bottom of the LaundryPure
unit. DO NOT USE AN EXTENSION
CORD OR ADAPTER.
Plug the opposite end of the provided
power cord into the wall outlet of your
home’s electrical power system. See
page 4 for electrical requirements.
Electrical Shock Hazard.
When working with electrical connections,
the appliance and surrounding area should
be clean and dry of any standing water.
Failure to follow these instructions can result
in death, fire, or electrical shock.
WARNING:
Electrical Shock Hazard.
Plug unit into a 3-prong electrical outlet.
Do not remove ground plug.
Do not use an adapter.
Do no use an extension cord.
Failure to follow these instructions can result
in death, fire, or electrical shock.
WARNING:
2
1
3
Insert the provided power
cord into the POWER IN
socket located on the
bottom of the unit.
Do not use any cord other than the power cord
supplied with your LaundryPure or EcoQuest
replacement cord (item #US70967).
Failure to follow these instructions may void your
warranty and/or result in damage to your unit,
fire, or electrical shock.
CAUTION:

9
CALIBRATION/RESET BUTTON
SYSTEM SET UP
Turn on the cold
water valve.
Check all hoses to ensure
no water is leaking.
Tighten if necessary.
Start your washer. The UV
light should come on and
you should see water begin
to flow (when looking
through the view window).
NOTE: Your LaundryPure should automatically turn on when
your washing machine starts, and turn off approximately
5 minutes after your washing machine turns off.
1
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2
3
If your LaundryPure fails to come on when you turn on your
washing machine (UV lamps don’t light): Press the small
calibration/reset button on the bottom left of the LaundryPure
until the UV bulbs light (the amount of time required for the
LaundryPure to calibrate to your washing machine will vary
depending on make and model of your washer).
If your LaundryPure automatically starts up (UV lamps are lit)
before your washing machine is turned on: Hold the
calibration/reset button until the LaundryPure turns off. After the
LaundryPure is off, restart your washer.
Once the LaundryPure is calibrated properly, it will not
require calibration again (unless you replace your washing
machine). Check all hose connections again for water
leaks.
4
5

10
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BEFORE WASHING CLOTHES
IF YOUR WASHING MACHINE IS NOT NEW you will
need to perform this procedure to help remove
any detergent buildup that may contaminate
your clothing.
Do not put clothes in the washer at this
time. Set your machine to its largest load
setting, cold water only.
1
Start the washer and let it run through
every cycle.
2
Once it has finished, repeat steps 1 & 2
three more times.
3
NOTE: Depending on the age and
severity of detergent buildup
in your machine, it may be
necessary to perform step 3
more than once.
CAUTION:
To avoid the possibility of
water damage, should a
hose leak, always have
faucets accessible and
turn off faucets when
washer is not in use.
IF YOUR WASHING MACHINE IS NEW, skip this
section and continue below.
BEFORE USING YOUR LAUNDRYPURE FOR THE FIRST TIME

11
USING YOUR LAUNDRYPURE
DETERGENT AND FABRIC SOFTENER
You may choose to continue to use detergent and/or fabric softeners if
desired. However, to completely experience all the benefits of your new
LaundryPure, we recommend washing using nothing but cold water, and
if needed, ecoH cleaner for heavy stains.
COLD HOT
NORMAL OPERATION
Using your LaundryPure is as simple as turning on the washing machine.
LaundryPure is designed to use only the COLD/COLD setting of your
washing machine.
STAINS
For heavy stains, use EcoQuest’s all natural ecoH cleaner. Wet the
stained area, apply ecoH cleaner, rub gently and let stand for several
minutes. Wash as normal.
Household Cleaner
™
POWER IN
SERVICE
POWER OUT OUTLET
CONNECT TO COLD WATERONLY
INLET
DISCONNECT BEFORE SERVICING
SERVICE LIGHT
SERVICE LIGHT IS LIT
When the SERVICE light is lit, you need to change the Silver Ion Probe. See page 16 for replacement
instructions. Once the Silver Ion Probe is replaced, press and release the calibration/reset button to
activate the new probe. The SERVICE light will turn off.
SERVICE LIGHT IS BLINKING (INTERNAL LEAK SENSOR)
If the SERVICE light is blinking, moisture has been detected inside the unit. The unit will shut itself down
(internal valve is closed, UV bulbs and Silver Ion Probe are off). To clear this condition, all power must
be disconnected, the moisture problem or leak corrected, and power restored.
INFORMATION ABOUT THE SERVICE LIGHT

12
Before Performing Maintenance Please Note:
• Do Not Remove Cover Until Time For Maintenance.
• Electrical Shock Hazard. Disconnect power before attempting
installation or service.
• Electrical Shock Hazard. When working with electrical connections, the
appliance and surrounding area should be clean and dry of any
standing water. Failure to follow these instructions can result in death,
fire, or electrical shock.
• Do not operate LaundryPure with the UV shield or front cover removed
or improperly installed. Failure to follow these instructions can result in
severe eye damage, death, or electrical shock.
MAINTENANCE PROCEDURES

13
REMOVING THE COVER
Turn off the cold water valve.
1
Unplug the unit by removing the
power cord from the POWER IN
socket on the LaundryPure.
3
Briefly turn washer to the “ON” position.
This will allow the water to drain from the
LaundryPure unit. Turn the washer OFF.
2
Remove the three (3) cover screws
located on the bottom of the unit.
45Remove the three (3) screws along
the top of the LaundryPure.
To remove the cover, pull the top away
from the unit, then lift off the cover.
6
Electrical Shock Hazard.
Disconnect power before attempting
installation or service.
Failure to follow these instructions can
result in death, fire, or electrical shock.
WARNING:

14
REMOVING UV BULBS
Remove Cover (see page 13) then
remove the UV shield by loosening the
six (6) thumb nuts on the top and
bottom edges.
Pull the UV shield forward and away
from the unit. The UV shield is
attached to the unit with a tether. DO
NOT REMOVE, CUT, OR ALTER THE
TETHER OR THE UV SHIELD.
Locate the UV bulbs. The LaundryPure unit
ships with zip tie straps to hold the UV bulbs
in place during shipment. Cut with a pair of
scissors or diagonal cutters to remove.
These do not need to be replaced.
After removing the ties, pull the right end of
the bulb toward you to remove from clip.
Remove the electrical socket by pulling
the bulb through its retainer grommet
while holding onto the socket. The bulb
will unplug.
After removing, dispose of UV bulbs in
accordance with local ordinances.
2
1
3
4
5
SOCKET RETAINER GROMMET
Electrical Shock Hazard.
Disconnect power before attempting
service. Failure to follow these instructions
can result in death, fire, or electrical shock.
WARNING:
For optimal performance, UV
bulbs (item #US70963) should be
replaced immediately if
nonfunctional, or every three
years.
TETHER
Do not operate LaundryPure with the UV shield or front cover
removed or improperly installed. Failure to follow these instructions
can result in severe eye damage, death, or electrical shock.
DANGER:
ZIP TIES

15
INSTALLING UV BULBS
SOCKET
RETAINER GROMMET
Remove the new bulbs from their
packaging. Line the bulb up with the
retainer grommet.
Push the bulb through the grommet while
lining up the prongs with the socket as
you insert.
Once the bulb is inserted, line up the right
end with the clip and secure the bulb by
pressing gently.
2
1
3
4
5
Reinstall the
UV shield.
Secure the UV shield with six (6)
thumbscrews. Hand tighten only.
When installing your new UV bulbs, make sure you do not
touch the glass bulb. Oil and/or other contaminants from
hands can leave residue on the bulb causing premature bulb
failure. It is advisable to wear soft cotton gloves.
CAUTION:
• To Replace the Silver Ion Probe, see page 16.
• To reinstall the cover, see page 17.
Do not operate LaundryPure
with the UV shield or front
cover removed or improperly
installed. Failure to follow
these instructions can result
in severe eye damage,
death, or electrical shock.
DANGER:

16
Disconnect the probe’s electrical
connector by pressing the 2 tabs to
unlock, then pull straight out.
Unscrew the Silver Ion Probe
and remove.
Apply Teflon tape to the threads
of the new Silver Ion Probe.
Insert the Silver Ion Probe into
the pipe and tighten with a
wrench. Do not overtighten.
Plug the probe’s electrical
connector into the new
Silver Ion Probe.
2
1
3
4
5
SILVER ION PROBE REPLACEMENT
Electrical Shock Hazard.
Disconnect power before attempting service. Failure to follow these
instructions can result in death, fire, or electrical shock.
WARNING:
When the SERVICE lamp on the front of your LaundryPure unit is
lit, the Silver Ion Probe (item# US70962) needs to be replaced.
Contact your EcoQuest Dealer for replacement probes.
SERVICE INDICATOR LAMP
• To reinstall the cover, see page 17.
Silver Ion Probe Replacement.
Failure to change your Silver Ion Probe annually may void warranty. Also,
failure to replace Probe may result in leakage around the Probe area.
CAUTION:

17
Return the LaundryPure cover to its
original position, fitting the bottom in
place and tipping upward.
Secure with three (3)
screws along the top
edge.
Put the three (3)
remaining screws
along the bottom
edge and tighten.
Return the power cord to the
POWER IN socket located on the
bottom of the LaundryPure.
REINSTALLING THE COVER
2
1
3
4
5Turn on the cold water valve.
Start your washer and check
the system for leaks.
Electrical Shock Hazard.
Do not operate with cover removed.
When working with electrical connections,
the appliance and surrounding area should
be clean and dry of any standing water.
Failure to follow these instructions can result
in death, fire, or electrical shock.
WARNING:
Electrical Shock Hazard.
Plug unit into a 3-prong electrical outlet.
Do not remove ground plug.
Do not use an adapter.
Do no use an extension cord.
Failure to follow these instructions can result
in death, fire, or electrical shock.
WARNING:
Do not use any cord
other than the power
cord supplied with your
LaundryPure or EcoQuest
replacement cord (item
#US70967). Failure to
follow these instructions
may void your warranty
and/or result in damage
to your unit, fire, or
electrical shock.
CAUTION:

18
FREQUENTLY ASKED QUESTIONS
Does this LaundryPure get out tough stains without pretreating?
Tough stains will still require pretreatment. A sample packet of ecoH cleaner is included
with your LaundryPure. ecoH is an excellent all natural pretreater for laundry, and is
recommended for use with your LaundryPure system.
Does the LaundryPure work with all forms of water including hard water?
LaundryPure will work with all household water qualities, but the better the incoming
water quality the better the results you will have. To improve your results, if desired, use a
water softener for hard water and/or a prefilter for chlorine.
Since front loading washing machines use less water, will the LaundryPure work as well on
front loading machines as on top loaders?
LaundryPure is designed for all washing machine types (except stacking washer/dryer
combination units with a single 220 volt plug) and works equally well with front loading
washing machines as with top loading washing machines. If you experience installation
problems with either type of machine, visit www.EcoQuest.com/LaundryPure for more
information.
Will the LaundryPure work with Commercial Washing Machines?
LaundryPure is designed for residential use only.
Is a Plumber required to install LaundryPure?
The customer is responsible for installation of their LaundryPure unit. Some customers may
prefer to have a plumber perform the installation although LaundryPure can be installed
in most homes by the home owner using standard hand tools. It should be noted there
are potential problems which can arise during the installation depending on the
condition of the plumbing in the home and the configuration and location of the washer.
If the cold water valve is stuck or the washing machine needs to be moved back which
may require releveling, a plumber may be required. EcoQuest International is not liable
for improper installation or damage caused from improper installation. Appropriate
warnings and concerns are included in this owner’s manual.

19
What will need to be replaced on the LaundryPure?
The two items that will have to be replaced are the UV bulbs that have a life of approximately
2,000 loads and the Silver Ion Probe which will have an expected life of up to one (1) year of
normal residential use. There will be an indicator light that will tell you when it is time to change
the Silver Ion Probe. For optimal performance, UV bulbs should be replaced immediately if
nonfunctional, or every three years.
Can I hook the LaundryPure unit up to things other than a washing machine?
LaundryPure is designed to attach to residential washing machines only. Use for any other
purpose may void your warranty.
What effect does LaundryPure have on elastic?
Normal operation of a LaundryPure unit should have no negative impact on elastic in clothing.

20
1. The UV lights are on in the unit but there is no water flow/bubbles.
Make sure your washing machine is set to the cold water setting.
Make sure that your cold water is turned on at your supply valve.
2. No power.
Check your electrical connections and make sure they’re all fully seated.
3. The UV lights blink or go off and back on again with no interruption of cycle.
While this may occur occasionally, it should not cause operational issues.
4. The UV lights fail to turn on or go out, but the water continues to flow.
Unplug LaundryPure from power source, reconnect after one minute, and calibrate the
unit (see page 9) if necessary.
5. The LaundryPure and washing machine fail to turn on or go out.
Unplug LaundryPure from power source, reconnect after one minute, and calibrate the
unit (see page 9) if necessary.
6. No bubbles are visible in the view window and no or very little water flow.
Check your inlet and outlet connection to make sure the hose connections are not
reversed.
7. The UV bulbs turn on as soon as power is applied to the unit even though the washing
machine is off.
Press and hold the reset/calibrate button until the bulbs turn off.
8. No water is passing through the unit and the bulbs are not on even though the washing
machine is turned on.
Press and hold the reset/calibrate button until the bulbs turn on and water flows through
the unit.
9. The bulbs are still on even though more than five minutes have passed since the wash
cycle ended.
Press and hold the reset/calibrate button until the bulbs turn off.
10. The red SERVICE light is on.
Replace the Silver Ion Probe (see page 16). Contact your EcoQuest Dealer to purchase a
replacement probe.
11. The red SERVICE light is blinking and the LaundryPure unit doesn’t turn on.
The internal water sensor has detected moisture inside the unit. Contact EcoQuest
Support at 1.800.989.2299.
TROUBLESHOOTING