LG WK2116BST User manual

OWNER'S MANUAL
LAUNDRY CENTER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WK2116BST / WK2116WHT
MFL71728983
Rev.06_090122
www.lg.com
Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.
Scan the QR code to see the manual.

TABLE OF CONTENTS
This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................4
WARNING............................................................................................................4
INSTALLATION
Parts and Specifications ..................................................................................10
Installation Place Requirements ....................................................................14
Unpacking the Appliance ................................................................................16
Connecting the Water Supply Hose...............................................................17
Installing the Drain Hose ................................................................................19
Levelling the Appliance ...................................................................................21
Disassembly......................................................................................................23
OPERATION-WASHER
Operation Overview.........................................................................................25
Preparing the Wash Load ...............................................................................26
Adding Detergents and Softeners .................................................................27
Control Panel and Programme Table............................................................29
Extra Options and Functions ..........................................................................34
OPERATION-DRYER
Operation Overview.........................................................................................37
Preparing the Laundry ....................................................................................38
Control Panel and Programme Table............................................................40
Extra Options and Functions ..........................................................................45
SMART FUNCTIONS
Using LG ThinQ Application............................................................................48
Smart Diagnosis ...............................................................................................50
MAINTENANCE
Washer ..............................................................................................................52
Dryer..................................................................................................................55

TROUBLESHOOTING
Washer ..............................................................................................................59
Dryer..................................................................................................................66
Common............................................................................................................70

4
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic
precautions, including the following:
Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

5
SAFETY INSTRUCTIONS
ENGLISH
• Children should be supervised to ensure that they do not play with
the appliance.
• The inlet water pressure must be between 50 kPa and 800 kPa.
• Use a new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
• Ventilation openings must not be obstructed by a carpet.
• Do not dry unwashed items in the appliance.
• Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.
• Remove all objects from pockets such as lighters and matches.
• Never stop the appliance before the end of the drying cycle unless all
items are quickly removed and spread out so that the heat is
dissipated.
• The appliance is not to be used if industrial chemicals have been used
for cleaning.
• Items that have been soiled with substances such as cooking oil,
vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,
turpentine, waxes and wax removers should be washed in hot water
with an extra amount of detergent before being dried in the
appliance.
• Do not drink the condensed water. Failure to do so may result in food-
borne illnesses.
• If the supply cord is damaged, it must be replaced by the
manufacturer or its service agents or similarly qualified person in
order to avoid a hazard.
• The lint filter must be cleaned frequently.
• Lint must not to be allowed to accumulate around the appliance.
• Do not spray dry cleaning detergent directly onto the appliance or
use the appliance to dry clothes left with dry cleaning detergent.
• Do not dry clothes stained with oil substances. Oil substances
(including edible oils) stained on clothes cannot be completely
removed even after washing with water.

6
SAFETY INSTRUCTIONS
• The appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly
switched on and off by a utility.
• Remove clothes from the product immediately when drying is
complete or the power is turned off during the drying process.
Leaving clothes that has been dried in the appliance unattended
could result in fire. Clothes not removed from the appliance after
drying could result in fire. Remove clothes immediately after drying,
and then hang or lay the clothes flat to cool.
• This appliance is intended to be used in household only.
Maximum Capacity
The maximum capacity in some cycles for dry clothes to be used is
Wash (21 kg)/Dry (16 kg) .
Installation
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• This appliance should only be transported by two or more people
holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Make sure the power plug is completely pushed into the power
outlet.
• Do not plug the appliance into multiple outlet sockets, power boards,
or an extension power cable.
• Do not modify the power plug provided with the appliance. If it does
not fit the power outlet, have a proper outlet installed by a qualified
electrician.
• This appliance is equipped with a power cord having an equipment-
earthing / grounding conductor (earthing pin) and a grounding

7
SAFETY INSTRUCTIONS
ENGLISH
power plug. The power plug must be plugged into an appropriate
outlet socket that is installed and earthed / grounded in accordance
with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• This appliance must not be installed behind a lockable door, a sliding
door or a door with a hinge on the opposite side to that of the
appliance, in such a way that a full opening of the appliance door is
restricted.
• Tighten the drain hose to avoid separation.
• If the power cord is damaged or the hole of the socket outlet is loose,
do not use the power cord and contact an authorized service centre.
Operation
• To avoid breaking the door glass, do not push too hard on the door
when closing.
• Do not apply any sharp objects to the control panel in order to
operate the appliance.
• Do not attempt to separate any panels or disassemble the appliance.
• Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless
specifically recommended in this Owner's Manual. Use only
authorized factory parts.
• Do not push down the door excessively, when the appliance door is
open.
• Do not put animals, such as pets into the appliance.
• Do not wash rugs, mats, shoes or pet blankets, stuffed toys, or any
other items other than clothes or sheets, in this machine.
• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• Do not leave the appliance door open. Children may hang on the door
or crawl inside the appliance, causing damage or injury.

8
SAFETY INSTRUCTIONS
• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as waxes, wax removers, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, petrol, spot removers, turpentine,
vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can
cause fire or explosion.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, gasoline,
thinner, petroleum, insecticide, air freshener, cosmetics, etc.) near
the appliance.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• Do not touch the door during a high temperature programme.
• In case of a water leak from the appliance or flood, disconnect the
power plug and contact the LG Electronics customer information
centre.
• Turn off water taps to relieve pressure on hoses and valves and to
minimize leakage if a break or rupture should occur. Check the
condition of the fill hoses; they should be replaced after 5 years.
• If there is a gas leakage (isobutane, propane, natural gas, etc.) within
the home, do not touch the appliance or power plug and ventilate the
area immediately.
• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.
• Keep all washing detergents, softener and bleach away from
children.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Avoid touching any water that is drained from the appliance during
the wash.
• Make sure that drainage is working properly. If water is not drained
properly, your floor may get flooded.

9
SAFETY INSTRUCTIONS
ENGLISH
• When the air temperature is high and the water temperature is low,
condensation may occur and thus wet the floor.
• Wipe off dirt or dust on the contacts of the power plug.
Maintenance
• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Do not spray water inside or outside the appliance to clean it.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
Disposal
• Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.

10
INSTALLATION
INSTALLATION
Parts and Specifications
NOTE
• Appearance and specifications may change without notice to improve the quality of the appliance.
Front View
a Control Panel
b Lint Filter
c Dryer Drum
d Dryer Door
e Dryer Door Magnet
f Detergent Dispenser Drawer
g Washer Door
h Washer Drum
i Washer Door Magnet
j Drain Hose
k Drain Pump Filter
l Drain Pump Filter Cover
m Leveling Feet
Rear View

11
INSTALLATION
ENGLISH
a Power Cord (for Dryer)
b Drain Hole (for Dryer)
c Cold Water Inlet (for Washer)
d Shipping Bolts
e Drain Hose (for Washer)
f Power Cord (for Washer)

12
INSTALLATION
Accessories
NOTE
• The images in this manual may be different from the actual components and accessories that are subject
to change by the manufacturer without prior notice for product improvement purposes.
Specifications
a
Connecting Supply Hose
(for Washer)
b
Water Drain Hose (for
Dryer)
c
Band Clamps (5 EA)
d
Cable Ties (3 EA)
e
Caps for Covering Transit
Bolt Holes
f
Spanner
g
Anti-slip Sheets (4 EA)
h
Elbow Bracket for
Securing Drain Hose
i
Dry Rack
j
Drain Hose Connector
k
Short Drain Hose
l
Screws (10 EA)
m
Leg Stoppers (2 EA)
Model WK2116BST / WK2116WHT
Power supply 220 V~, 50/60 Hz
Dimension (Width X Depth X Height) 700 mm X 770 mm X 1890 mm
Product weight 154 kg

13
INSTALLATION
ENGLISH
Maximum Power 2100 W (Wash) / 1400 W (Dry)
Permissible Inlet Water pressure 50 KPa ~ 800 KPa (0.5~8.0 kgf/cm²)
Allowable temperature 5 - 35 ℃
Annual Water Consumption 38,500 litres/year
Annual Energy Consumption 423 kWh/year (Wash) / 300 kWh/year (Dry)
IP No. (Degree of Protection) IPX4
Country of origin MADE IN KOREA
Model WK2116BST / WK2116WHT

14
INSTALLATION
Installation Place
Requirements
Before installing the appliance, check the following
information to make sure that the appliance
should be installed in a correct place.
Installation Location
• This appliance must be installed on firm flooring
to minimize vibration during the spin cycle.
Concrete flooring is best, being far less prone to
vibration during the spin cycle than wooden
floorboards or a carpeted surface.
• If it is impossible to avoid positioning the
appliance next to a gas cooker or coal burning
stove, an insulation (850 X 600 mm) covered with
aluminum foil on the side facing the cooker or
stove must be inserted between the two
appliances.
• Ensure that when the appliance is installed, it is
easily accessible for an engineer in the event of a
breakdown.
• When installing the appliance, adjust all four feet
using the transit bolt spanner provided to
ensure the appliance is stable.
Floor Installation
*1 minimum space for installation
To ensure sufficient clearance for water inlet hoses,
drain hose and airflow, allow minimum clearances
on the sides and behind the appliance. Be sure to
allow for wall, door, or floor moldings that may
increase the required clearances.
The faucet is to the REAR when the appliance is
placed.
The faucet is to the SIDE when the appliance is
placed.
WARNING
• This appliance must only be used for domestic
household purposes and should not be used in
mobile applications.
WBAD
D’
C
HH’
A30 cm
*1
W70cm
B5cm
C20cm
D77cm
D' 140 cm
*1
H 189 cm
H' 200 cm
A15 cm
*1
W70cm
B5cm
C10cm
D77cm
D' 140 cm
*1
H 189 cm
H' 200 cm
WBAD
D’
C
HH’

15
INSTALLATION
ENGLISH
NOTE
• Never try to level any uneven floor by putting
pieces of wood, cardboard or similar materials
under the appliance.
Ventilation
Alcove or under counter
Make sure that air circulation around the appliance
should not be impeded by carpets, rugs, etc.
Cupboard
Cupboard door must have 2 (louvered) openings,
each having a minimum area of 387 cm
2
, located 8
cm from the bottom and top of the door.
Ambient Temperature
• Do not install the appliance in rooms where
freezing temperatures may occur. Frozen hoses
may burst under pressure. The reliability of the
electronic control unit may be impaired at
temperatures below freezing point.
NOTE
• If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
• The appliance performs best at a room
temperature of 23 ℃.
Wooden Floors (Suspended
Floors)
When installing the appliance on wooden floors,
use rubber cups to reduce excessive vibration and
unbalance. Timber or suspended type flooring may
contribute to excessive vibration and unbalance,
errors and malfunction.
• To reduce vibration, we recommend placing at
least 20 mm thickness of rubber caps
a under
each adjusting foot of the appliance, secured to
at least two floor beams with screws.
• If possible, install the appliance in one of the
corners of the room, where the floor is more
stable.
• Fit the rubber cups to reduce vibration.
CAUTION
• If the appliance is installed on the unstable floor
(e.g. wooden floor), the warranty does not cover
any damages and cost occurred due to the
installation on the unstable floor.
NOTE
• You can purchase rubber cups (part No.
MJB65174401, MJB65174501 ) from the LG
service centre.
Electrical Connection
• Do not use an extension cord or double adapter.
• Always unplug the appliance and turn off the
water supply after use.
• Connect the appliance to an earthed socket in
accordance with current wiring regulations.
• The appliance must be positioned so that the
plug is easily accessible.
• Power outlet must be within 1 meter of either
side of the appliance.

16
INSTALLATION
WARNING
• Repairs to the appliance must only be carried out
by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or
serious malfunctioning. Contact your local
authorised LG repairer.
• The power plug must be plugged into an
appropriate outlet socket that is installed and
grounded/earthed in accordance with all local
codes and ordinances.
Unpacking the Appliance
WARNING
• When installing this appliance, take adequate
measures to protect yourself, e.g. by wearing
protective gloves.
• Moving or installation of the appliance requires
two or more people. Failure to follow these
instructions may result in injury.
• When moving the product, tilt it toward the back
of the product. Do not transport the product in a
horizontal position.
Lifting the Appliance Off the
Foam Base
* This feature may vary depending on the model
purchased.
After removing the carton and shipping material,
lift the appliance off the foam base.
• Make sure the tub support
a * comes off with
the base and is not stuck to the bottom of the
appliance.
• If you must lay the appliance down to remove
the carton base
b , always protect the side of the
appliance and lay it carefully on its side. Do not
lay the appliance on its front or back.
Removing the Transit Bolt
Assemblies
To prevent the appliance from severe vibration and
breakage, remove transit bolts and retainers.
1 Starting with the bottom two transit bolts a ,
use the spanner (included) to fully loosen all
transit bolts by turning them counterclockwise.
2 Remove the bolt assemblies by wiggling them
slightly while pulling them out.
3 Install the hole caps.
*

17
INSTALLATION
ENGLISH
• Locate the hole caps b included in the
accessory pack or attached on the back.
NOTE
• Save the transit bolts and retainers for future
use.
• To prevent damage to the appliance during
transport:
- Reinstall the transit bolts.
- Secure the power cord to the back of the
appliance.
Connecting the Water
Supply Hose
Note for Connection
• Water pressure must be between 50 kPa and
800 kPa (0.5 ‒8.0 kgf/cm²). If the water pressure
is more than
800 kPa , a decompression device
should be installed.
• Periodically check the condition of the water
supply hose and replace the water supply hose if
necessary.
NOTE
• Do not overtighten the water supply hose or use
mechanical devices to tighten onto the inlet
valves.
• No further backflow protection required for
connection to the water inlet.
Checking the Rubber Seal
Two rubber seals a are supplied with the water
supply hose. They are used for preventing water
leaks. Connection to taps is sufficiently tight.
• Do not use mechanical devices such as multi
grips to tighten the water supply hose. Ensure
that the curved end of the water supply hose is
connected to the appliance.
Connecting the Hose to the
Water Tap
Connecting Screw-Type Hose to Tap with Thread
Screw the supply hose connector onto the water
supply tap.
Connecting Screw-Type Hose to Tap Without
Thread
1 Loose the 4 fixing screws a .

18
INSTALLATION
2 Remove the guide plate b if the tap is too large
to fit the adapter.
3 Push the adapter onto the end of the tap so
that the rubber seal is connected to be
watertight. Tighten the 4 fixing screws.
4 Push the inlet hose c vertically upwards so
that the rubber seal within the hose can adhere
completely to the tap and then tighten the
hose by screwing it to the right.
Connecting One Touch Type Hose to Tap
Without Thread
1 Unscrew the adapter ring plate d and loose
the 4 fixing screws.
2 Remove the guide plate e if the tap is too large
to fit the adapter.
3 Push the adapter onto the end of the tap so
that the rubber seal is connected to be
watertight. Tighten the 4 fixing screws and the
adapter ring plate.
4 Pull the connector latch plate f down, push
the inlet hose onto the adapter, and release the
connector latch plate. Make sure the adapter
locks into place.
NOTE
• After connecting the water inlet hose to the
water tap, turn on the water tap to flush out
foreign substances (dirt, sand, sawdust, and etc.)
in the water lines. Let the water drain into a
bucket, and check the water temperature.

19
INSTALLATION
ENGLISH
Connecting the Hose to the
Appliance
1 Screw the supply hose to the water inlet valve
on the back of the appliance.
NOTE
• Do not connect the hose to the hot water supply
for models with one water inlet. Connect to the
cold water supply only.
• After completing connection, if water leaks from
the hose, repeat the same steps. Use the most
conventional type of tap for the water supply. In
case that the tap is square or too big, remove the
guide plate before inserting the tap into the
adaptor.
• Make sure that the hose should not be kinked or
trapped.
Installing the Drain Hose
Connecting the Drain Hose to
the Dryer
1 Remove the stamped area on the middle of the
bracket to make an opening for the drain hose
of the dryer.
2 Insert the hose clamp a onto the drain hose of
the dryer.
3 Connect the drain hose of the dryer and secure
the hose clamp.
4 Loosen the screw b on the stack bracket.
5 Screw in the band to secure the drain hose of
the dryer onto the stacking bracket.

20
INSTALLATION
6 Use the provided tie strap c to secure the 2
drain hoses in place.
NOTE
• The drain hose should not be placed higher than
100 cm above the floor. Water in the appliance
may not drain or may drain slowly.
• Securing the drain hose correctly will protect the
floor from damage due to water leakage.
• If the drain hose is too long, do not force it back
into the appliance. This will cause abnormal
noise.
Connecting Hoses to the Drain
Hose Connector
1 Slide the included band clamp onto the end of
the drain hose of the washer.
2 Connect the drain hoses from the washer and
dryer to the drain hose connector. Tighten the
band clamp
a to keep the washer hose in
place.
3 Use the band clamp b on the short drain hose
(included) to attach it to the bottom opening of
the drain hose connector.
4 Connect securely the short drain hose to a floor
gully or a standpipe.
When connecting to a waste spigot, use the
band clamp
c to the end of the short drain
hose.
CAUTION
• Adjust the wire hose clamp to prevent the hose
from coming loose or leaking. Failure to do so
could result in flooding. Use of the drain hose
connector helps avoid siphoning, odours, or
improper draining.
105 cm105 cm