Ecox EAEM series User manual

SPLIT-TYPE ROOM AIR CONDITIONER
• Thank you for purchasing this ecox product.
• Before using this machine, please read this manual and retain it for future reference.
OWNER'S MANUAL
EAEM
EAEM
9.000 / 12.000 / 18.000 / 24.000 BTU
30.000 / 36.000 BTU
Option
WIFI

2
EAEM SPLIT-TYPE ROOM AIR CONDITIONER
SAFETY PRECAUTIONS
UNIT SPECIFICATIONS AND FEATURES
MANUAL OPERATION (WITHOUT REMOTE)
CARE AND MAINTENANCE
TROUBLESHOOTING
EUROPEAN DISPOSAL GUIDELINES
CONTENTS
11
15
8
4
3
9

3
EAEM
SPLIT-TYPE ROOM AIR CONDITIONER
READ THIS MANUALSAFETY PRECAUTIONS
Read Safety Precautions Before Installation
Incorrect installation due to ignoring instructions can cause
serious damage or injury.
The seriousness of potential damage or injuries is classied as
either a WARNING or CAUTION.
This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
INSTALLATION WARNINGS
Askanauthorizeddealertoinstallthisairconditioner.Inappropriate
installation may cause water leakage, electric shock, or re.
All repairs, maintenance and relocation of this unit must be
performed by an authorized service technician. Inappropriate
repairs can lead to serious injury or product failure.
WARNINGS FOR PRODUCT USE
If an abnormal situation arises (like a burning smell), immediately
turn o the unit and pull the power plug. Call your dealer for
instructions to avoid electric shock, re or injury.
Do not insert ngers, rods or other objects into the air inlet or outlet.
This may cause injury, since the fan may be rotating at high speeds.
Do not use ammable sprays such as hair spray, lacquer or paint
near the unit. This may cause re or combustion.
Do not operate the air conditioner in places near or around
combustible gases. Emitted gas may collect around the unit and
cause explosion.
Do not operate the air conditioner in a wet room (e.g., bathroom
or laundry room). This can cause electrical shock and cause the
product to deteriorate.
Do not expose your body directly to cool air for a prolonged period
of time.
WARNING
This symbol indicates that ignoring instructions may
cause death or serious injury.
CAUTION
This symbol indicates that ignoring instructions may
cause moderate injury to your person, or damage to
your appliance or other property.
WARNING
CAUTIONS
ELECTRICAL WARNINGS
Only use the specied power cord. If the power cord is damaged, it
must be replaced by the manufacturer or certied service agent.
Keeppower plug clean. Removeany dust or grime that accumulates
on or around the plug. Dirty plugs can cause re or electric shock.
Do not pull power cord to unplug unit. Hold the plug rmly and
pull it from the outlet. Pulling directly on the cord can damage it,
which can lead to re or electric shock.
Do not use an extension cord, manually extend the power cord, or
connect other appliances to the same outlet as the air conditioner.
Poor electrical connections, poor insulation, and insucient
voltage can cause re.
CLEANING AND MAINTENANCE WARNINGS
Turn o the device and pull the plug before cleaning. Failure to do
so can cause electrical shock.
Do not clean the air conditioner with excessive amounts of
water.
Do not clean the air conditioner with combustible cleaning
agents. Combustible cleaning agents can cause fire or
deformation.
If the air conditioner is used together with burners or other heating
devices, thoroughly ventilate the room to avoid oxygen deciency.
Turn o the air conditioner and unplug the unit if you are not going
to use it for a long time.
Turn o and unplug the unit during storms.
Make sure that water condensation can drain unhindered from the
unit.
Do not operate the air conditioner with wet hands. This may cause
electric shock.
Do not use device for any other purpose than its intended use.
Do not climb onto or place objects on top of the outdoor unit.
Do not allow the air conditioner to operate for long periods of time
with doors or windows open, or if the humidity is very high.

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EAEM SPLIT-TYPE ROOM AIR CONDITIONER
READ THIS MANUALUNIT SPECIFICATIONS AND FEATURES
UNIT PARTS
fresh defrost run timer
Power cable (some units)
Remote control
Remote holder
(some units)
Louver
Front panel
Display window
“ ” for 3 seconds when:
• TIMER ON is set
• FRESH, SWING, TURBO, or SILENCE features are turned on
“ ” when Fresh feature is activated (some units)
“ ” for 3 seconds when:
• TIMER OFF is set
• FRESH, SWING, TURBO, or SILENCE features are turned off
“ ” when defrosting
“ ” when anti-cold air feature is turned on
“ ” when unit is self-cleaning
“ ” when freeze protection is turned on
“ ” when defrost feature is activated.
Display Code
Meanings
In Fan mode, the unit will display the room temperature.
In other modes, the unit will display your temperature setting.
NOTE:
,
,
“ ” Not available for all units.
A guide on using the infrared remote is not included
in this literature package.
When ECO function(some units) is activated, the
illuminates gradually one by one as --
-- --set temperature-- ...... in one second interval.
“ ” when the unit is on.
“ ” when TIMER is set.
When error occurs, it displays error code.
fresh
defrost
run
timer

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EAEM
SPLIT-TYPE ROOM AIR CONDITIONER
ACHIEVING OPTIMAL PERFORMANCE
INVERTER SPLIT TYPE
FIXED-SPEED TYPE
Optimal performance for the COOL, HEAT, and DRY modes can
be achieved in the following temperature ranges. When your
air conditioner is used outside of these ranges, certain safety
protection features will activate and cause the unit to perform
less than optimally.
To further optimize the performance of your unit, do the
following:
Keep doors and windows closed.
Limit energy usage by usingTIMER ON and TIMER OFF functions.
Do not block air inlets or outlets.
Regularly inspect and clean air lters.

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EAEM SPLIT-TYPE ROOM AIR CONDITIONER
For a detailed explanation of each function, refer to the
Remote Control Manual.
OTHER FEATURES
SETTING ANGLE OF AIR FLOW
Auto-Restart
If the unit loses power, it will automatically restart with the prior
settings once power has been restored.
Anti-mildew (some units)
When turning o the unit from COOL, AUTO (COOL), or DRY
modes, the air conditioner will continue operate at very low
power to dry up condensed water and prevent mildew growth.
Wi-Fi Control (some units)
Wi-Fi control allows you to control your air conditioner using
your mobile phone and a Wi-Fi connection.
Louver Angle Memory (some units)
When turning on your unit, the louver will automatically resume
its former angle.
Refrigerant Leakage Detection (some units)
The indoor unit will automatically display “EC” when it detects
refrigerant leakage.
For a detailed explanation of your unit’s advanced
functionality (such as TURBO mode and its self-cleaning
functions), refer to the Remote Control Manual.
Illustrations in this manual are for explanatory purposes. The
actual shape of your indoor unit may be slightly dierent. The
actual shape shall prevail.
On louver angles
When using COOL or DRY mode, do not set louver at too vertical an
angle for long periods of time. This can cause water to condense
on the louver blade, which will drop on your oor or furnishings.
(See Fig. 2.2).
When using COOL or HEAT mode, setting the louver at too vertical
an angle can reduce the performance of the unit due to restricted
air ow.
Do not move louver by hand. This will cause the louver to become
out of sync. If this occurs, turn o the unit and unplug it for a few
seconds, then restart the unit. This will reset the louver.
Do not put your ngers in or near the blower and suction side of the
unit. The high-speed fan inside the unit may cause injury.
Setting vertical angle of air ow
While the unit is on, use the SWING/DIRECT button to set the
direction (vertical angle) of airow.
Press the SWING/DIRECT button once to activate the louver.
Each time you press the button, it will adjust the louver by 6°.
Press the button until the direction you prefer is reached.
To make the louver swing up and down continuously, press and
hold the SWING/DIRECT button for 3 seconds. Press it again to
stop the automatic function.
Setting horizontal angle of air ow
The horizontal angle of the airow must be set manually. Grip
the deector rod (See Fig.2.3) and manually adjust it to your
preferred direction. For some units, the horizontal angle of the
airow can be set by remote control. please refer to the Remote
Control Manual.
NOTE
NOTE
1
2
CAUTION

7
EAEM
SPLIT-TYPE ROOM AIR CONDITIONER
SLEEP OPERATION
The SLEEP function is used to decrease energy use while you
sleep (and don’t need the same temperature settings to stay
comfortable). This function can only be activated via remote
control.
Press the SLEEP button when you are ready to go to sleep.
When in COOL mode, the unit will increase the temperature by
1°C (2°F) after 1 hour, and will increase an additional 1°C (2°F)
after another hour. When in HEAT mode, the unit will decrease
the temperature by 1°C (2°F) after 1 hour, and will decrease an
additional 1°C (2°F) after another hour.
It will hold the new temperature for 7 hours, then the unit will
turn o automatically.
The SLEEP function is not available in FAN or DRY mode.
NOTE

8
EAEM SPLIT-TYPE ROOM AIR CONDITIONER
READ THIS MANUALMANUAL OPERATION (WITHOUT REMOTE)
In the event that your remote control fails to work, your unit
can be operated manually with the MANUAL CONTROL button
located on the indoor unit. Note that manual operation is not
a long-term solution, and that operating the unit with your
remote control is strongly recommended.
The manual button is intended for testing purposes and emergency
operation only. Please do not use this function unless the remote is
lost and it is absolutely necessary. To restore regular operation, use
the remote control to activate the unit.
BEFORE MANUAL OPERATION
Unit must be turned o before manual operation.
To operate your unit manually:
Open the front panel of the indoor unit.
Locate the MANUAL CONTROL button on the right-hand side
of the unit.
Press the MANUAL CONTROL button one time to activate
FORCED AUTO mode.
Press the MANUAL CONTROL again to activate FORCED
COOLING mode.
Press the MANUAL CONTROL button a third time to turn the
unit o.
Close the front panel.
HOW TO OPERATE YOUR UNIT
WITHOUT THE REMOTE CONTROL
1
2
3
4
5
6
CAUTION

9
EAEM
SPLIT-TYPE ROOM AIR CONDITIONER
READ THIS MANUALCARE AND MAINTENANCE
A clogged air conditioner can reduce the cooling eciency of
your unit, and can also be bad for your health. Make sure to
clean the lter once every two weeks.
Lift the front panel of the indoor unit.
Grip the tab on the end of the lter, push it up slightly, then pull
it a little towards yourself.
Now pull down to extract the lter.
If your lter has a small air freshening lter, unclip it from the
larger lter. Clean this air freshening lter with a hand-held
vacuum.
Clean the large air lter with warm, soapy water. Be sure to use
a mild detergent.
Rinse the lter with fresh water, then shake o excess water.
Dry it in a cool, dry place, and refrain from exposing it to direct
sunlight.
When dry, re-clip the air freshening lter to the larger lter, then
slide it back into the indoor unit.
Close the front panel of the indoor unit.
Only use a soft, dry cloth to wipe the unit clean.
If the unit is especially dirty, you can use a cloth soaked in warm
water to wipe it clean.
Do not use chemicals or chemically treated cloths to clean the unit
Do not use benzene, paint thinner, polishing powder or other
solvents to clean the unit. They can cause the plastic surface to
crack or deform.
Do not use water hotter than 40°C (104°F) to clean the front panel.
This can cause the panel to deform or become discolored.
Do not touch air freshening (Plasma) lter for at least 10 minutes
after turning o the unit.
BEFORE CLEANING OR MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND
DISCONNECT ITS POWER SUPPLY BEFORE CLEANING OR
MAINTENANCE.
CLEANING YOUR INDOOR UNIT
CLEANING YOUR AIR FILTER
1
2
3
4
5
6
7
8
9
CAUTIONS
CAUTION
WARNING

10
EAEM SPLIT-TYPE ROOM AIR CONDITIONER
Before changing the lter or cleaning, turn o the unit and
disconnect its power supply.
When removing lter, do not touch metal parts in the unit. The
sharp metal edges can cut you.
Do not use water to clean the inside of the indoor unit. This can
destroy insulation and cause electrical shock.
Do not expose lter to direct sunlight when drying. This can shrink
the lter.
CAUTIONS
CAUTIONS
AIR FILTER REMINDERS (OPTIONAL)
MAINTENANCE – LONG PERIODS OF NON-USE
MAINTENANCE – PRE-SEASON INSPECTION
Air Filter Cleaning Reminder
After 240 hours of use, the display window on the indoor unit
will ash “CL.” This is a reminder to clean your lter. After 15
seconds, the unit will revert to its previous display.
To reset the reminder, press the LED button on your remote
control 4 times, or press the MANUAL CONTROL button 3 times.
If you don’t reset the reminder, the“CL” indicator will ash again
when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on the indoor unit
will ash “nF.” This is a reminder to replace your lter. After 15
seconds, the unit will revert to its previous display.
To reset the reminder, press the LED button on your remote
control 4 times, or press the MANUAL CONTROL button 3 times.
If you don’t reset the reminder, the“nF”indicator will ash again
when you restart the unit.
If you plan not to use your air conditioner for an extended
period of time, do the following:
After long periods of non-use, or before periods of frequent use,
do the following:
Any maintenance and cleaning of outdoor unit should be
performed by an authorized dealer or licensed service provider.
Any unit repairs should be performed by authorized dealer or
licensed service provider.

11
EAEM
SPLIT-TYPE ROOM AIR CONDITIONER
SAFETY PRECAUTIONS
COMMON ISSUES
If ANY of the following conditions occurs, turn o your unit
immediately!
The power cord is damaged or abnormally warm
You smell a burning odor
The unit emits loud or abnormal sounds
A power fuse blows or the circuit breaker frequently trips
Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AUTHORIZED
SERVICE PROVIDER IMMEDIATELY!
The following problems are not a malfunction and in most
situations will not require repairs.
READ THIS MANUALTROUBLESHOOTING
Issue Possible Causes
Unit does not turn on when pressing ON/OFF button
The Unit has a 3-minute protection feature that prevents the
unit from overloading. The unit cannot be restarted within three
minutes of being turned o.
The unit changes from COOL/HEAT mode to FAN mode
The unit may change its setting to prevent frost from forming
on the unit. Once the temperature increases, the unit will start
operating in the previously selected mode again.
The set temperature has been reached, at which point the unit
turns o the compressor. The unit will continue operating when
the temperature uctuates again.
The indoor unit emits white mist In humid regions, a large temperature dierence between the
room’s air and the conditioned air can cause white mist.
Both the indoor and outdoor units emit white mist
When the unit restarts in HEAT mode after defrosting, white mist
may be emitted due to moisture generated from the defrosting
process.

12
EAEM SPLIT-TYPE ROOM AIR CONDITIONER
Issue Possible Causes
The indoor unit makes noises
A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode
due to expansion and contraction of the unit’s plastic parts.
Both the indoor unit and outdoor unit make noises
Low hissing sound during operation: This is normal and is caused
by refrigerant gas owing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped
running, or is defrosting: This noise is normal and is caused by the
refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of plastic
and metal parts caused by temperature changes during operation
can cause squeaking noises.
The outdoor unit makes noises The unit will make dierent sounds based on its current operating
mode.
Dust is emitted from either the indoor or outdoor unit
The unit may accumulate dust during extended periods of non-
use, which will be emitted when the unit is turned on. This can be
mitigated by covering the unit during long periods of inactivity.
The unit emits a bad odor
The unit may absorb odors from the environment (such as
furniture, cooking, cigarettes, etc.) which will be emitted during
operations.
The unit’s lters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate During operation, the fan speed is controlled to optimize product
operation.
Operation is erratic, unpredictable, or unit is unresponsive
Interference from cell phone towers and remote boosters may
cause the unit to malfunction.
In this case, try the following:
• Disconnect the power, then reconnect.
• Press ON/OFF button on remote control to restart operation.
NOTE
If problem persists, contact a local dealer or your nearest customer
service center.
Provide them with a detailed description of the unit malfunction as
well as your model number.

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EAEM
SPLIT-TYPE ROOM AIR CONDITIONER
Problem Possible Causes Solution
Poor Cooling Performance
Temperature setting may be higher than ambient room
temperature Lower the temperature setting
The heat exchanger on the indoor or outdoor unit is
dirty Clean the aected heat exchanger
The air lter is dirty Remove the lter and clean it according to
instructions
The air inlet or outlet of either unit is blocked Turn the unit o, remove the obstruction and
turn it back on
Doors and windows are open Make sure that all doors and windows are
closed while operating the unit
Excessive heat is generated by sunlight Close windows and curtains during periods
of high heat or bright sunshine
Too many sources of heat in the room (people,
computers, electronics, etc.) Reduce amount of heat sources
Low refrigerant due to leak or long-term use Check for leaks, re-seal if necessary and top
o refrigerant
SILENCE function is activated
SILENCE function can lower product
performance by reducing operating
frequency. Turn o SILENCE function.
When troubles occur, please check the following points before
contacting a repair company.
READ THIS MANUALTROUBLESHOOTING

14
EAEM SPLIT-TYPE ROOM AIR CONDITIONER
Problem Possible Causes
The unit is not working
Power failure Wait for the power to be restored
The power is turned o Turn on the power
The fuse is burned out Replace the fuse
Remote control batteries are dead Replace batteries
The Unit’s 3-minute protection has been activated Wait three minutes after restarting the unit
Timer is activated Turn timer o
The unit starts and stops
frequently
There’s too much or too little refrigerant in the system Check for leaks and recharge the system with
refrigerant
Incompressible gas or moisture has entered the system Evacuate and recharge the system with
refrigerant
The compressor is broken Replace the compressor
The voltage is too high or too low Install a manostat to regulate the voltage
The unit starts and stops
frequently
The outdoor temperature is lower than 7°C (44.5°F) Use auxiliary heating device
Cold air is entering through doors and windows Make sure that all doors and windows are
closed during use
Low refrigerant due to leak or long-term use Check for leaks, re-seal if necessary and top
o refrigerant
Indicator lamps continue
ashing The unit may stop operation or continue to run safely. If the indicator lamps continue to ash or error
codes appear, wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest customer service center.
Error code appears in the
window display of indoor
unit:
• E0, E1, E2…
• P1, P2, P3…
• F1, F2, F3…
NOTE
If your problem persists after performing the checks and
diagnostics above, turn o your unit immediately and contact an
authorized service center.

15
EAEM
SPLIT-TYPE ROOM AIR CONDITIONER
This appliance contains refrigerant and other potentially
hazardous materials. When disposing of this appliance, the law
requires special collection and treatment. Do not dispose of this
product as household waste or unsorted municipal waste.
When disposing of this appliance, you have the following
options:
Dispose of the appliance at designated municipal electronic
waste collection facility.
When buying a new appliance, the retailer will take back the old
appliance free of charge.
The manufacturer will take back the old appliance free of
charge.
Sell the appliance to certied scrap metal dealers.
Special notice
Disposing of this appliance in the forest or other natural
surroundings endangers your health and is bad for the
environment. Hazardous substances may leak into the ground
water and enter the food chain.
The design and specications are subject to change without
prior notice for product improvement. Consult with the sales
agency or manufacturer for details.
EUROPEAN DISPOSAL GUIDELINES