Edge-Core VPS3302 User manual

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www.edge-core.com
VPS3302 Parking Server

VPS3302 Parking Server
User Guide
Edition 1.0
Update：2005/06/15

VPS3302 user manual
1 Safety Instruction
Warning
1. Do not attempt to service the product yourself. Any servicing of this product should be referred to
qualified service personal.
2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and
gaps.
3. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects.
4. The product should be connected to a power supply of the type described in the operating
instructions or as marked on the product.
5. To avoid hazard to children, dispose of the product’s plastic packaging carefully.
7. Please read all the instructions before using this product.
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Table of Contents
1Safety Instruction ...................................................................................... 1
2Introduction ............................................................................................... 4
3Package Contents .................................................................................... 5
4General Descriptions ................................................................................ 6
4.1 Panel................................................................................................................................. 6
4.1.1 Front Panel................................................................................................................ 6
4.1.2 Rear panel................................................................................................................. 6
4.2 LED indicator ................................................................................................................... 6
4.3 Connectors ...................................................................................................................... 7
5Basic Configuration................................................................................... 8
5.1 Console Configuration.................................................................................................... 8
5.2 Basic Configuration Step ............................................................................................... 9
5.3 Configuration of IP Address........................................................................................... 9
5.4 Configuration of Web Password.................................................................................. 10
5.5 Enter Web........................................................................................................................11
6Function and Configuration of Parking.................................................... 12
6.1 Parking Server Configuration ...................................................................................... 12
6.1.1 Function Description................................................................................................ 12
6.1.2 Analysis of Role and Model..................................................................................... 12
6.1.3 Configuration of Function ........................................................................................ 13
6.2 Consult Transfer Function: .......................................................................................... 16
6.2.1 Operation Procedure ............................................................................................... 16
6.2.2 Analysis of Example ................................................................................................ 16
6.2.3 Configuration Method .............................................................................................. 19
6.2.4 Practice ................................................................................................................... 20
6.3 Call Park Function:........................................................................................................ 21
6.3.1 Operation Procedure ............................................................................................... 21
6.3.2 Analysis of Example ................................................................................................ 21
6.3.3 Configuration Method .............................................................................................. 23
6.3.4 Practice ................................................................................................................... 24
6.4 Call Hold Function: ....................................................................................................... 25
6.4.1 Using Occasion ....................................................................................................... 25
6.4.2 Analysis of Example ................................................................................................ 25
6.4.3 Configuration Method .............................................................................................. 26
6.4.4 Practice ................................................................................................................... 27
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VPS3302 user manual
7Description of Web Parameter................................................................ 28
7.1 Web Folder：BASIC\ ..................................................................................................... 28
7.2 Web Folder：IP SETTING\ ............................................................................................ 30
7.3 Web Folder：PK SERVER\ ........................................................................................... 31
8Use private IP (Behind NAT)................................................................... 33
8.1 Example.......................................................................................................................... 34
9File Management .................................................................................... 35
9.1 File Types ....................................................................................................................... 35
9.2 Software Update ............................................................................................................ 35
9.2.1 Software update via FTP ......................................................................................... 35
10 Management by system console ...................................................... 38
11 Specification ..................................................................................... 39
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2 Introduction
Introduction of Call Park function:
Call Park is a function for a group of users to use phone call easier. Parking Server provides the
function that park calls on server. When any call party wants to talk to third party, he can park the
call on the server and the call can be retrieved by any party.
Also, the called party can discuss with the person who the incoming call really wants to talk with in
advance and decides who should take the phone call.
Other Related Features Includes
 Call Park
Able to park incoming or outgoing call in parking server for further process.
 Consult Transfer
When incoming/outgoing call is parked on Parking Server. Besides the party who is parked,
the one who activates parking function can consults with third party and decides who should
retrieve the parked phone call.
 Call Retrieve
The method to takes back the call parked on the parking server is called Call Retrieve
 Call Hold
This is the advanced function of Call Retrieve. When a call is parked on parking server, only
the user who activates the parking function can retrieve the phone call.
Suitable Model for Parking Function
VES3302 Series (function is limited)
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VPS3302 user manual
3 Package Contents
Including:
 The VPS3302 Parking Server X 1
 PowerCord X1
 LAN cable X 1
 Manual/Tools CD-ROM X 1
 Rubber footer X
1
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4 General Descriptions
4.1 Panel
4.1.1 Front Panel
VPS3302
LAN
MDI
WAN
MD -XI
Link/Act
100Mbps
CPU/Act
Alarm
Power
Console
9600 8N1
4.1.2 Rear panel
There is a button on the rear panel of this server for special maintenance. Please don’t push this
button under normal operation.
4.2 LED indicator
Label LED Description
ON Network Linked UpLink/ACT
FLASH Sending/Receiving data packets
ON Transmission Rate is 100Mbps
10/100 Ethernet
100Mbps
OFF Transmission Rate is 10Mbps
PWR ON Power supply normal
ALRAM ON H/W error is detected when diagnostic
test is running.
ON CPU in normal operation
Device
CPU/ACT
FLASH CPU is Running
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VPS3302 user manual
4.3 Connectors
Connector Label Description
To WAN (MDI-X) RJ-45 MDI-X connector, connect to WAN (Wide area
network)
RJ-45
To LAN (MDI) RJ-45 MDI connector, connect to LAN
CONSOLE Connect to system console
RJ-45 RESERVED For expansion only
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5 Basic Configuration
5.1 Console Configuration
After connect the PC with this server via RS-232 cable, power on the PC and configure the PC
parameters as following:
 Speed: 9600
 Data Byte: 8
 Parity Check: None
 Stop Byte: 1
 Flow Control: None
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VPS3302 user manual
5.2 Basic Configuration Step
(1) Use RS-232 cable to connect PC with the Console port of VPS3302
(2) Configure a set of fix IP and web password (such as 123). Execute warm-restart after
finishing previous steps. We suggest you to setup a set of web password to prevent
others entering your web to change configuration.
(3) Use LAN cable to connect PC with the LAN port of gateway. If the connection is OK, the
LAN/ACT LED is ON.
(4) Configure the IP of PC to the same subnet of Gateway's IP. For example, the default IP of
the gateway is 192.168.0.2, Subnet Mask is 255.255.255.0. You can configure the IP of
PC to 192.168.0.3 and Subnet Mask as 255.255.255.0. (Depends on the OS, it may
need to restart the computer)
5.3 Configuration of IP Address
An IP Address is required for VPS3302 product. How to get the IP address depends on the
network environment for which the VPS3302 will be connected. Please refer to the following table
and the network configuration to define the IP address information you need before system
configuration.
IP Network Configuration Information Required
Public IP address IP address
Port Number
Notes: Usually the IP address is assigned by ISP
to avoid the conflict with the other equipments. If
4495 need to communicate with other devices and
it is used by other devices on Internet. This
information is needed
Fixed IP Address
Private IP address IP address
Subnet mask
Default Gateway
Notes: The IP is usually assigned by MIS. Do not
assign it freely; otherwise, it will conflict with other
device. 4495 that use Private IP can not
communicate with other devices on Internet
Configuration of IP address can be done by System Console.
Configuration of IP Address via System Console
Configuration via System Console (In this example, we use fixed IP
IP will be 10.13.6.21
Subnet mask is 255.255.255.0
Default Gateway is10.13.6.130)
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PKS4495>enable
PKS4495#configure
Enter configuration commands, one per line. End with CNTL/Z
PKS4495 (config)#ip state user
PKS4495 (config)#ip address 10.13.6.21 255.255.255.0
System needs to restart
PKS4495 (config)#ip default-gateway 10.13.6.130
PKS4495 (config)#exit
PKS4495 #restart
This command resets the system. System will restart operation code agent.
Reset system, [Y]es or [N]o? Yes
It also can be configured in web, Web folder: IP SETTING
For detail, please refer to chapter 7.2 Web Folder：IP SETTING\
5.4 Configuration of Web Password
Configure Web Password help you to protect the configuration. Please configure it by System
Console as below.
Configuration of Password via System Console
Configuration via System Console (In this example, we use Password: 123
PKS4495>enable
PKS4495#configure
Enter configuration commands, one per line. End with CNTL/Z
PKS4495(config)#password web_write password 123
PKS4495(config)#exit
PKS4495#exit
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VPS3302 user manual
5.5 Enter Web
Open IE browser and input the IP address of VPS3302. For example, http://192.168.1.99 and
then press Enter. The Windows is shown below. Input "WEB" as username and the password you
configured in advance, then you can enter into the home page of Configuration Web. If you don't
configure password before, just keep it blank when entering the web page.
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6 Function and Configuration of
Parking
6.1 Parking Server Configuration
6.1.1 Function Description
Consult Transfer
The function of consult transfer is to park a call on parking server by a trigger party and the trigger
party also can consult with third party by phone. Finally, the call is retrieved by trigger party or third
party. This application can be applied to consult situation for an incoming/outgoing call
Call Hold
Call Hold function can hold many calls simultaneously on Parking Server and retrieved by the
same extension line one by one.
Call Park
Call park function is to park many calls on parking server and others can retrieve these calls
anywhere by IP network. Many calls can be parked by using the same number
Call Retrieve
In order to retrieve the calls parked on parking server, user can presses number on phone-set to
retrieve call. The other party hooks on phone or user presses Flash button to retrieve call is also a
kind of Call Retrieve.
6.1.2 Analysis of Role and Model
Before using these functions, you should know what role a user is acting in real condition. It is
demonstrated as A, B, C parties as below.
Analysis of role's function
Func.
Role
Consult Transfer Parking Hold
A Trigger party Trigger party Trigger party, also call retrieve
party
B Parked party Parked party (can be
many parties)
Parked party (can be many
parties)
C Being consulted party Call Retrieve Party N/A (No such role)
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VPS3302 user manual
Who can retrieve the call?
Func.
Role
Consult Transfer Parking Hold
A Yes Yes Yes
B No, No permission No, No permission No, No permission
C Yes, or retrieve call
automatically (depends on
hook on action of A)
Yes N/A (No such role)
Suitable model and port type
Besides parking server, other gateway is needed to perform parking related function.
Func.
Role
Consult Transfer Parking Hold
A
 VES3302
SW Version 1.08 above,
FXS port
As left As left
B
 VES3302
SW Version 1.08 above,
FXS or FXO port
As left As left
C
 VES3302
SW Version 1.08 above,
FXS port. If Call Forward
function is configured for that
port, phone call is forwarded
to destination.
Models as left, only FXS port
is available
N/A (No such role)
6.1.3 Configuration of Function
Before using the related functions (Consult Transfer, Call Park, Call Hold and Call Retrieve) of
Parking Server. It needs to configure Parking Server. These configurations are according to the
real example below. For other related parameters, please refer to Chapter 7 Description of Web
Configuration example of Parking Server:
Configure the parameters of Parking Server via Web
♦Configure IP address to 192.168.1.99. Configure Subnet Mask and Default Gateway
according to your own network configuration.
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Web Folder: IP SETTING\
♦ Configure UDP port number to 2000
Web Folder: BASIC\
♦Configure Call Hold ID：9999, it needs to configure this ID when using Call Hold function. For
Consult Transfer and Call Park function, it is not necessary to configure it.
♦ Configure Park Timeout：Use default value
♦ Configure Security Key：2300
Web Folder：PK SERVER\
Configuration example of VES3302：
Configure the parameters of Parking Server via Web
♦Parking Server IP：192.168.1.123 (This is the IP address of Parking Server. In VPN
environment, configure one of Global or Private IP is OK. If Parking Server is located under
NAT, then both IP needs to configure)
♦ Parking Server Port: 2000, must be the same as Parking Server.
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VPS3302 user manual
♦Security Key：2300, must be the same as Parking Server.
Web Folder：ADVANCED\PKS\
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6.2 Consult Transfer Function:
6.2.1 Operation Procedure
 A party is the one who triggers Consult Transfer
 B party is the one who has conversation with A party originally. A party will park B party
on parking server.
 C party is the one whom A party consults to. When B party is parked by A party, A then
consults C.
Operation method
 A party and B party are under conversation (including A calls B, or B calls A), A party
parks B party to Parking Server, and then A party dials to C party to start conversation.
 A party hooks on phone or C party presses Flash button, then C party is able to talk with
B party or
 C party hooks on phone or A party presses Flash button, then A party and B party
resume to talk.
6.2.2 Analysis of Example
Example 1：
A, B, C three parties all use the extension line of VES3302.
IP Network
Parking Server
VTG3306 (3)
C
FXS
VTG3306 (2)
FXS
B
FXS
A
VTG3306 (1)
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