Electric Mirror INTEGRITY Service manual

INTEGRITY™
LIGHTED MIRROR
Installation Instructions

Must be installed by a qualified technician.
Read these installation instructions. Keep these instructions for future use.
Follow all instructions. Install in accordance with manufacturer's instructions.
FAILURE TO FOLLOW INSTRUCTIONS COULD RESULT IN DEATH OR SERIOUS INJURY.
FAILURE TO FOLLOW INSTRUCTIONS VOIDS WARRANTY.
This luminaire must be mounted or supported independently of an outlet box.
Make sure electrical connections are wired correctly. Power and neutral wires must
be connected to the luminaire disconnect. Insert the power wire into the black colored
insert and the neutral wire into the white colored insert.
The ground must be connected. Do not defeat the safety purpose of the grounding wire inside the chassis.
The chassis must be grounded to avoid possible electrical shock.
CAUTION
READ ALL INSTRUCTIONS PRIOR TO INSTALLATION
WARNING:
TO PREVENT INJURY, THE MIRROR MUST BE INSTALLED IN ACCORDANCE WITH THE MANUFACTURER’S
INSTRUCTIONS
CAUTION: THE ONLY USER SERVICEABLE PARTS INSIDE ARE THE LAMPS.
OTHER COMPONENTS MUST BE SERVICED BY QUALIFIED ELECTRICIANS. LUMINAIRE DISCONNECT MUST BE
DISCONNECTED PRIOR TO COMPONENT SERVICING
IMPORTANT SAFTEY INSTRUCTIONS
UNPACKING YOUR LIGHTED MIRROR
Verify Contents
Prior to installation, unpack items and verify contents. The lighted mirror comes with 2 boxes and lamps:
BOX 1: CHASSIS ASSEMBLY
Label will include part number: INT-(size)-C
2THERE’S ONLY ONE™ ELECTRIC MIRROR® | E [e-mail] | T [phone] | F [phone] | W www.electricmirror.com
BOX 2: MIRROR ASSEMBLY WITH INTEGRAL HANGERS
Label will include part number: INT-(size)-M

INSTALLATION
1. MOUNT THE CHASSIS ON THE WALL
Before mounting chassis on wall, identify mirror location on wall. Drill marks should be measured
from the edge of the mirror NOT FROM EDGE OF CHASSIS. There are multiple mounting holes that can be
chosen from to accommodate mounting locations. The chassis shall be installed with a minimum of (4) 1/4” x
1-1/2” lag screws or other engineering approved fasteners. Use wall anchors or reinforced backing areas to support
chassis. See individual product specifications for mounting hole locations.
3. WIRING DETAILS
Please note, all electrical installations should be carried out by a fully qualified electrician in conformance with the
National Electrical Code and local building codes.
4. POWER CONNECTION
Before proceeding to power supply wiring, make sure the MC cable is brought in through the wall and into the
chassis knockout. Insert ground wire in the grounded connector. Insert the hot and neutral wires into the luminaire
disconnect. The hot wire is inserted into the black port (number 1) and the neutral wire is inserted into the white
port (number 2).
3
THERE’S ONLY ONE™ ELECTRIC MIRROR® | E [e-mail] | T [phone] | F [phone] | W www.electricmirror.com
2. INSTALL LAMPS
Lamps should fit within the lamp holders provided in chassis. Rotate lamps to lock into place.

5. MIRROR MOUNTING
After wiring process is completed, mirror is ready to be hung on the chassis. The weight of the mirror is supported
at the top of the chassis. The mirror clip, at the bottom of mirror, is used to keep the mirror from moving away
from the wall. Hang mirror on chassis by aligning tabs on chassis through mirror hanger slots while holding the
mirror against the chassis. Slide the mirror down inserting the chassis tabs into the hanger slots. Make sure both
tabs are engaged through hanger slots and the mirror clip overlaps the hanging bracket clip.
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Update 03312016GWS
Keen™Technology
Installation Guide

2
FOR YOUR RECORD
Dealer name: ___________________________________
Dealer phone: __________________________________
Purchase date: _________________________________
Installed by name: _______________________________
Installation date: ________________________________
It is strongly suggest you keep your sales receipt and
warranty details with this manual.
IMPORTANT
Read this document completely before your begin.
Carefully consider your level of expertise in installing
this product. Make sure you have the necessary tool.
Follow all precautions referred to in this document.
We recommend this product be installed and
configured by a trained installation expert.
These icons
identify important
details
Contents
For your Record ..................................................................2
Important.............................................................................2
Important safety instructions............................................2
Keen Dimming....................................................................3
Wiring into the lighting fixture...........................................3
Connecting the Keen Unit .................................................4
Fluorescent Lamp Seasoning ...........................................5
Wiring...................................................................................5
Mounting Troubleshooting ................................................6
Lamping Troubleshooting..................................................6
Power Troubleshooting......................................................6
Warranty information.........................................................7
Warning: Installation shall be in accordance with the
applicable section of the National Electrical Code,
ANSI/NFPA 70, and/or the national Fire Alarm Code,
ANSI/NFPA 72, as applicable.
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions fully prior to installation.
2. Keep these instructions for future reference.
3. Install and operate in accordance with the
manufacturer’s instructions.
4. Adhere to all warnings related to this guide and the
product.
5. All accessories and included hardware should be
considered the only options for installation.
6. Only the included hardware or related accessories
available in this package or from Electric Mirror are
specified as a genuine for the purpose of
installation or operations. No substitutes are
considered acceptable.
7. Do not place anything over the unit that blocks its
ventilation. Make sure the bottom of the unit is
free of obstructions.
8. Keep away from heat sources including open
flame.
9. Mirror glass can be very heavy. If dropped or
broken, it may crack or shatter, exposing
sharp edges than can inflict bodily harm if
proper care is not taken. At least two people
are recommended for installation.
10. This product requires an electrical earth ground for
proper electrical performance and safety
11. Keep liquids away from the electronics
components or mirrored substrates.
Accessory Installation of all accessories or related
products should be competed according to their
relative installation guidelines.
Caution
Follow these installation instructions completely
This product is intended for installation with
traditional building materials such as metal or
wood studs, drywall and connecting to copper
wiring.
ATTENTION: THIS PRODUCTMUST BE
CONNECTED TO EARTH GROUND IN
ACCORDANCE\ WITH NEC CODE
250.20 (B). IMPORPERGOUND CAN
RESULT IN IRREGULAR FUNCTION OF THE UNIT.

Keen™Installation and Operation Manual
3
Operation
KEEN DIMMING
The Keen unit is utilizing the 0-10V control dimming
method. The unit is fixed on the back face of the mirror.
Certain models using Keen are controlled internal of
the unit, making the need for re-wiring from/to a switch
unnecessary. Other models may require connection to
an external switch.
External dimmer are not supported. Use of external
dimmers may damage the Keen electronics.
The unit has 3 or 4 button configurations,
dependent on what type of lighting system
is requested. Follow the Scenario
Document information for further details.
Figure 1 Four Button (K3)
Figure 2 Three Button (K1, K2)
On every power up, the Keen unit will dim the lamps to
about 80% of total power. The unit can be dimmed up
or down after initial start. If no interaction occurs within
60 minutes, the unit will dim itself down to
approximately 43% of full power.
The Keen unit also includes a Night Light feature.
When the Night Light button is pressed, the buttons will
glow white, while having the actual night light button
glow blue in the center in addition to a small LED
nightlight emitting light. The light will be either external
of the chassis or internal, depending on the mirror frost
pattern. While operating Keen, the lamping will either
be turned completely off or turned to its lowest
dimming level. Any button will awake the unit from the
Night Light mode to its last set state (with exception of
the power button, this will turn the unit off).
Certain models of the Keen feature may include a
separate power button. When the power button is
pressed, it will turn off all power to the lamping for the
unit. This does not turn off all power, just power to the
lamping. The Keen unit will be continuously on during
this cycle.
In switched circumstances, when power is turned back
on to the unit it will reset itself and start at 80% of total
power.
Installation
WIRING INTO THE
LIGHTING FIXTURE
Turn power off to the location. Use 12-
18 AWG wire and following these instructions:
Figure 3. Bring in the Line (black), Neutral (white), and
grounding wire into the chassis knockout. Contact Electric
Mirror for wiring knockout location information for your
specific mirror model
Figure 4. Strip wires (0.375”) and Insert the power wiring into
the Luminaire Disconnect (yellow in color) and the grounding
connector (green in color). The connectors are a push wire
style, you will not require any tooling to insert.
Figure 5. Once properly inserted, connect the
Luminaire Disconnect together.

4
CONNECTING THE KEEN UNIT
The Keen unit is pre-installed on the mirror at our
factory. We suggest not removing the circuit board
component..
There are 4 total connections on the Keen unit.
1. 12V Power input. 5.5 mm x 2.1 mm pin DC Plug
2. 12V Switching Output. 2-pin JST Connector
3. 12V Additional Nightlight Output. 2-pin JST
Connector
4. 0-10V Dimming Output. 2-pin JST Connector
There may be a grounding tab to assist with the touch
capacitance of the unit. Do not remove or alter this tab
or the touch elements.
Keen is powered from a 12V power source included in
the lighted unit. Connect the DC jack into the port on
the Keen unit.
There are up to three sets of output wiring coming from
the unit. The version of Keen you have selected will
indicate what sets of wiring will provided exiting the
unit. These sets should be color coordinated to assist
with final assembly.
For each version of Keen, there will be the Gray and
Violet wiring set. This set controls the 0-10V dimming
portion of the Keen. The connectors coming off of the
Keen unit (on mirror) will mate with the connectors
coming from the chassis. Plug these connectors in until
you hear a click noise, this will indicate proper
connection.
In versions K2 and K3 of the Keen product, there will
be an extra set of connector wiring included in the unit.
This will control an internal relay switching the power to
the Ballast/Driver on or off. Plug these connectors in
until you hear an audible click..
*See item below about Fluorescent Lamp Seasoning*

Keen™Installation and Operation Manual
5
In the case of an external Night Light application, plug
the 3 port connectors from the 12V Night Light.
WIRING
A relay is an electrically operated switch.
A Solid State relay is an electronic
switching device that switches states
when and external voltage is applied
along its junctions.
The Keen unit has a 12V output that can activate the
relay on or off. This function is triggered at every night
light button press or at the power button press. The
purpose of the Relay is to shut off power to the
ballast(s)/ driver(s) to emulate a true night light
function.
K1 (No relay)
1. Connect the DC power to the Keen unit
2. Do not connect the Violet and Grey wires
3. The unit should be on at full power, Connect the
Violet and Grey wires after the 12 Hour time
period.
K2/K3 (Relay)
1. Connect the DC Power to the Keen unit.
2. Connect the Red and Black wires to the Keen Unit.
3. Do not connect the Violet and Grey wires
4. The unit should be on at full power, Connect the
Violet and Grey wires after the 12 Hour time
period.
If you are using the Keen product in an LED
LIGHTING APPLICATION, there is no need to follow
these steps.
FLUORESCENT LAMP SEASONING
Seasoning fluorescent lamping helps to reduce
flickering and other lamp defects. We suggest (in
accordance to NEMA LSD-23-2010) leaving lamping at
full power for a minimum of 12 hours. Since the Keen
unit automatically dims to fewer than 50% after an
hour of no interaction, there is a special order of
operations to help season the lamping.

6
Troubleshooting
MOUNTING TROUBLESHOOTING
Issue
Solution
Unit will not turn on/off
easily
Check grounding path of
copper tape to unit
Buttons are difficult to
press and connection
between buttons seems
sluggish
Unit may be mounted
too tight to mirror. Back
hardware off slightly and
try again
Button LED stays on after
touch
Board is too tight to
mirror, back off all
hardware and tighten to
finger tight.
LAMPING TROUBLESHOOTING
Issue
Solution
The Keen unit is on and
the buttons are
illuminated, but lighting
does not change
Check the wiring from the
relay if applicable
Double check the
connections between the
lighted unit and the Keen
unit
The Keen unit is on and
the buttons are
illuminated, but the
lighting is at the lowest
setting
Check the Gray and Violet
wires for the dimming
portion
If the Gray and Violet
wires are crossed, the
ballast/driver will be at
the lowest dimming level
POWER TROUBLESHOOTING
Issue
Solution
Unit is not receiving
power
Check cable connections
make sure there is a solid
connection
Check green light on
Power Supply to confirm
power supply is receiving
power
Unit has power, but
buttons are inoperable
Try to touch the backside
of the board in the
corners of where the
buttons are located; this
will confirm that the
buttons are in power and
of use
Check grounding path
and grounding
connection to board
The unit has intermittent
function (Lights flash on
and off)
Make sure the unit is
connected to earth
ground. If using a plug in
receptacle, use a ground
fault tester to indicate
faulty circuit. If it’s not
connected to ground, it
will not function properly

Keen™Installation and Operation Manual
7
Technical Support
For support, please use this contact information:
Electric Mirror, Inc
6101 Associated Boulevard
Suite 101
Everett, WA 98204 USA
t: 425 776-4946
f: 425 491-8200
Warranty
WARRANTY INFORMATION
For warranty information, visit electricmirror.com/warranty/
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Electric Mirror is prohibited. Contentsubject to change without notice.