Electrolux Professional WH5 500H User manual

User manual
Washer-extractors
WH5 500H — WHB5 500H
WS5 500H — WSB5 500H Clarus TS
original instructions 01201227/EN

Contents
Contents
1 . Safety precautions.............................................................................................................................5
1.1 Symbols..................................................................................................................................10
1.2 Personal protection equipment.................................................................................................. 11
1.3 Preliminary instructions ............................................................................................................ 11
2 Warranty terms and exclusions...........................................................................................................13
3 Ergonomics certification.....................................................................................................................14
4 Distributor Letter................................................................................................................................15
5 Note about the A.C. power .................................................................................................................16
6 Preparation.......................................................................................................................................16
6.1 Loading...................................................................................................................................16
6.2 Detergents ..............................................................................................................................18
6.3 Detergent container .................................................................................................................19
6.4 Maintenance ...........................................................................................................................19
6.5 Explanation of accelerometer....................................................................................................19
7 Control panel ....................................................................................................................................20
8 To run a wash program ......................................................................................................................21
8.1 Door opening...........................................................................................................................21
8.2 To start the wash program ........................................................................................................22
8.3 SELECT WASH PROGRAM menu............................................................................................22
8.4 DELAYED START menu...........................................................................................................22
8.5 OPERATING CYCLE ...............................................................................................................23
8.6 EMERGENCY STOP display ....................................................................................................23
8.7 POWER IS BACK display.........................................................................................................24
8.8 How the filling cycle works .......................................................................................................24
9 Unloading .........................................................................................................................................24
9.1 Unloading side (barrier washer) ................................................................................................24
9.2 At the end of the day ................................................................................................................26
10 Machine operation.............................................................................................................................26
10.1 Main menu ..............................................................................................................................26
10.2 Manual mode ..........................................................................................................................27
10.3 Basic settings ..........................................................................................................................28
10.4 Advanced settings ...................................................................................................................30
10.5 Statistics .................................................................................................................................33
10.6 Language setting .....................................................................................................................35
10.7 Washprograms ........................................................................................................................35
10.8 Create wash program...............................................................................................................36
10.8.1Program edition..............................................................................................................37
10.9 Modify wash program...............................................................................................................45
10.9.1SELECT WASH PROGRAM menu ..................................................................................45
10.9.2PROGRAM EDITION menu ............................................................................................45
10.9.3END OF PROGRAM stage..............................................................................................45
10.9.4KILL THE EXISTING PROGRAM.....................................................................................45
10.10 Delete wash program ...............................................................................................................46
10.10.1SELECT WASH PROGRAM menu ................................................................................46
10.10.2DELETE THE WASH PROGRAM ..................................................................................46
10.11 Card Reader............................................................................................................................46
10.11.1CARD READER............................................................................................................47
10.11.2CARD WRITING...........................................................................................................48
11 Daily maintenance.............................................................................................................................48
11.1 General...................................................................................................................................48
11.2 Every day................................................................................................................................48
11.3 Detergent container .................................................................................................................49
11.4 Descaling................................................................................................................................49
11.5 Maintenance to be carried out by qualified service personnel ......................................................49
12 Error codes .......................................................................................................................................49
13 Lubricant table ..................................................................................................................................51
14 Explanation of washing symbols.........................................................................................................52
14.1 Washing..................................................................................................................................52
14.2 Bleaching ................................................................................................................................52
14.3 Drying.....................................................................................................................................53

Contents
14.4 Ironing ....................................................................................................................................53
14.5 Dry or water cleaning ...............................................................................................................53
The manufacturer reserves the right to make changes to design and component specifications.

User manual 5
1 . Safety precautions
This machine should be installed in conformance to the health and safety regulations, and only used in a sufficiently aerated area.
Check the instructions before installing or using the machine.
CAUTION
Before any use, to retire all the parts needed to install the machine put in the drum ,
please follow these actions
1. connect compressed air.
2. Remove the side housing cabinet.
3. Press with a screwdriver on D3B (see picture below).
4. Open the loading door.
5. Open the drum doors , with precautions, maintain the 2 doors.
6. Get the package and instructions.

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CAUTION
Before any use, it is compulsory to read the instruction handbook.
Users must have learnt how the machine operates.
This device must not be installed in places accessible to the public.
The machine is only intended for water-wash use.
Do not allow minors to use the machine.
Do not hose down the machine with water.
Only use detergent intended for water-wash of textiles Never use dry cleaning agents.
It is forbidden to wash textiles soaked with solvents.
The machine's door lock must under no circumstances be bypassed.
If the machine develops a fault, this must be reported to the person in charge as soon
as possible. This is important both for your safety and that of others.
DO NOT MODIFY THIS APPLIANCE.
Servicing shall be carried out only by authorized personnel.
Only authorized spare parts shall be used.
When performing service or replacing parts, the power must be disconnected.
When the power is disconnected, the operator must see that the machine is discon-
nected (that the plug is removed and remains removed) from any point to which he has
access. If this is not possible, due to the construction or installation of the machine, a
disconnection with a locking system in the isolated position shall be provided.
In accordance with the wiring rules : mount a multi-pole switch prior to the machine to
facilitate installation and service operations.
In order to prevent damage to the electronics (and other parts) that may occur as the
result of condensation, the machine should be placed in room temperature for 24 hours
before being used for the first time.
In case of a gas heated machine, do not assemble the machine on premises contain-
ing a dry cleaning machines or other similar machines.
Please wash only items offering appropriate distribution inside the drum. Do not wash
items such as mattresses or shoes. Call our technical departments before washing
nonstandard items. Noncompliance with these instructions may void the manufactur-
er's guarantee in case of abuse of the washer-extractor.
CAUTION
For the following countries : AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IS,
IE, IT, LV, LT, LU, MT, NL, NO, PL, PO, PT, RO, SK, SI, ES, SE, CH, TR, UK : This ap-
pliance shall not be installed where the public has access.
For other countries : This appliance is not intended for use by persons (including chil-
dren) with reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning use of
the appliance by a person responsible for their safety and understand the hazards in-
volved. Children should be supervised to ensure that they do not play with the
appliance.

User manual 7
IMPORTANT
The identification plate is located on the right side near the main switch.
Never use the main switch as an emergency stop. Use it only when the machine does
not work in progress. Instead of that, use the emergency stop buttons in both sides of
the machine.
IMPORTANT
Make sure note to over load the machine. Maximum mass of dry cloth is found in Tech-
nical data.
Sound pressure level is found in Technical data.
IMPORTANT
Never try to open the outer drum door before the complete stop of the cage.
CAUTION
Disconnect all the sources of energy before any intervention on the machine.
The machines comply with the European Directive EMC (Electromagnetic Compatibil-
ity). They have been tested in laboratory and approved as such. It is so prohibited to
add wires or nonshielded electric cables in the cabinets, strands or cables' troughs.
Considering that the volume of the outer drum is superior to 150 litres, the standard
kept for the electric part is the IN 60204.

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CAUTION
With AIDO(Automatic Inner Door Opening) option, Take care of the disc of the opening
system above your head. Risk of cutting with the edge of the disc!!
Take care also of the locking system on your side; risk of cutting with the edge of the
plate!!
CAUTION
When you put your hands into the drum, take care of the edge of the outer drum doors
on yours sides. Risk of cutting with the edge of the metal plate!!
CAUTION
The machine can work without the protective casing when the electric supply is not cut
off.
Interlock the main isolating switch with a padlock.
Close the steam or gas inlet valves.
IMPORTANT
Ensure that the machine is not loaded beyond its nominal capacity (see "Specific load"
in the instruction booklet’s technical characteristics).
An excessive load has consequences for the lifetime of the machine’s organs, as
follows:
• Rapid destruction of the suspension elements (springs, shock absorbers);
• Excessive fatigue of motorization elements (engine, belt);
• Rapid reduction of lifetime of drum bearings (rolling bearings);
• Opening and destruction of drum doors and tank doors during oil dehydration.
This is particularly important for your safety and that of others.
The consequence is an immediate cancellation of the warranty.

User manual 9
THINK OF THE ENVIRONMENT!
The use and handling of chemical products such as detergent, chlorine, acids, desca-
ling agents, etc may create hazards for health and environment ; the following precau-
tions should be taken:
• Do not breathe the dusts or steam;
• Avoid contact with skin or eyes (may cause burns);
• In case of important spillage, wear a protecting mask, gloves, and eye protectors;
• Handle with care;
• Consult the use and first aid advice on the packing;
• Do not dispose pure products in the environment.
WARNING
The use and handling of chemical products such as detergent, chlorine, acids, antilim-
ing agents etc... may create hazards for health and environment ; the following precau-
tions should be taken.
- Do not breathe the dusts or steam.
- Avoid contact with skin or eyes (may cause burns).
- In case of important spillage, wear a protecting mask, gloves, and eye protectors.
- Handle with care.
- Consult the use and first aid advice on the packings.
- Do not dispose pure products in the environment.

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1.1 Symbols
Caution.
Caution, presence of dangerous current.
Read the instructions before using the machine.

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1.2 Personal protection equipment
Given below is a summary table of the Personal Protection Equipment (PPE) to be used
during the various phases of the machine’s service life.
Phase Protection
garments
Safety
footwear
Gloves Glasses Ear protectors Mask Safety helmet
Transport XO
Handling XO
Unpacking XO
Installation X O
Normal use X X X X
Adjustments OX
Routine
cleaning OX X O
Extraordinary
cleaning OX X O
Maintenance OXO
Dismantling OXO
Scrapping OXO
Legend :X: PPE required ; O: PPE available or to be used if necessary.
Normal use : Safety footwear must be defined for a use on a wet floor. And use glasses
and gloves to manipulate chemical products.
1.3 Preliminary instructions
WARNING
Risk of jamming when opening the lower door for unloading
WARNING
Risk of jamming with trolley and lower door when opening (if trolley height = 900mm)

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WARNING
Risk of the upper door being raised quickly on loading
WARNING
After the installation, Send back the commissionning form ,signed document, to Elec-
trolux to validate the warrantly of the product.

User manual 13
2 Warranty terms and exclusions
If the purchase of this product includes warranty coverage, warranty is provided in line with local regulations and sub-
ject to the product being installed and used for the purposes as designed, and as described within the appropriate
equipment documentation.
Warranty will be applicable where the customer has used only genuine spare parts and has performed maintenance
in accordance with Electrolux Professional user and maintenance documentation made available in paper or elec-
tronic format.
Electrolux Professional strongly recommends using Electrolux Professional approved cleaning, rinse and descaling
agents to obtain optimal results and maintain product efficiency over time.
The Electrolux Professional warranty does not cover:
• service trips cost to deliver and pick up the product;
• installation;
• training on how to use/operate;
• replacement (and/or supply) of wear and tear parts unless resulting from defects in materials or workmanship re-
ported within one (1) week from the failure;
• correction of external wiring;
• correction of unauthorized repairs as well as any damages, failures and inefficiencies caused by and/or resulting
from;
– insufficient and/or abnormal capacity of the electrical systems (current/voltage/frequency, including spikes and/or
outages);
– inadequate or interrupted water supply, steam, air, gas (including impurities and/or other that does not comply with
the technical requirements for each machine);
– plumbing parts, components or consumable cleaning products that are not approved by the manufacturer;
– customer’s negligence, misuse, abuse and/or non-compliance with the use and care instructions detailed within
the appropriate equipment documentation;
– improper or poor: installation, repair, maintenance (including tampering, modifications and repairs carried out by
third parties not authorized third parties) and modification of safety systems;
– Use of non-original components (e.g.: consumables, wear and tear, or spare parts);
– environment conditions provoking thermal (e.g. overheating/freezing) or chemical (e.g. corrosion/oxidation)
stress;
– foreign objects placed in- or connected to- the product;
– accidents or force majeure;
– transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the product,
unless such damage results from defects in materials or workmanship and is reported within one (1) week of deliv-
ery unless otherwise agreed;
• product with original serial numbers that have been removed, altered or cannot be readily determined;
• replacement of light bulbs, filters or any consumable parts;
• any accessories and software not approved or specified by Electrolux Professional.
Warranty does not include scheduled maintenance activities (including the parts required for it) or the supply of
cleaning agents unless specifically covered within any local agreement, subject to local terms and conditions.
Check on Electrolux Professional website the list of authorized customer care.

14 User manual
3 Ergonomics certification
The human body is designed for movement and activity but physical stress injuries as a result of static and repetitive
movements or unfavorable working postures may occur.
The ergonomic features of our product, the ones which may influence your physical and cognitive interaction with it,
have been assessed and certified.
A product which exhibits ergonomic features, in fact, shall fulfil specific ergonomic requirements, belonging to three
different areas: Polytechnic, Biomedical and Psychosocial (usability and satisfaction).
For each of these areas, specific tests with real users have been performed. The product was therefore compliant
with the ergonomic acceptability criteria requested by the standards applied.
The product that you use is specifically studied and tested in order to minimise any physical problems associated to
the interactions with the product.
The loading and unloading of the linen and the interaction with the product may bring to incongruous postures and to
the handling of heavy weighs, inherent characteristics of the activity you do we tried to alleviate.
We would like to point out some operating procedures we suggest to adopt:
- Handle the linen in a balanced way, trying not to arch your back during the loading/unloading.
- Take in/out the laundry in small quantities. For example in 20 to 25 times for a WHB5 500, which induces a load of
approximately 3 kg with each manipulation.
- In order to avoid the entanglement of laundry including large dishes, add more rotation time in each direction.
- In case of linen entanglement, we advise you to add 30-45s of drain at the end of the program.
- We advise you to use a gripper to catch the laundry at the bottom of the drum. (as picture below)
- If possible, flex your legs and don’t bend forward your back during the placement of the linen in the lower box and
during the achievement of any lower maintenance actions or items.
- If possible, push the tray cart and pull it in order to reduce the distances.
- Keep the viewing distance in order to understand properly the information displayed in the interface or to view you
interest in the drum, reducing as much as possible the time spent with the eyes up (neck extensions).
In case several machines are managed by the same operator the repetitive movements will increase and as a conse-
quence of this the related biomechanical risk will increase exponentially.
Follow the below recommendations to avoid, as much as possible, operators acquiring bodily injury.
• Make sure there are suitable trolleys or baskets for loading, unloading and transportation.
• We advise you to use a mobile bottom trolley with a maximum height of 850mm.
• Organize job rotation in the working place in the case several machines are managed by the same operator.

User manual 15
4 Distributor Letter
Chemical System Responsibility
Disclaimer
The following policy should be considered and understood as a warranty/disclaimer to customers operating textile
care installations where liquid supply (chemical) systems use or may use peristaltic pumps to inject supplies into
equipment.
To Whom it May Concern:
We, the undersigned, accept no responsibility for loss or damage when, during periods of non-use, concentrated
chemicals leak, spray or "dribble" onto any part of our machines or their contents.
It is well known that many pumped liquid chemical systems tend to permit concentrated chemicals to dribble out of
the injection tubes when the system has not been used for relatively long periods of time – as after working hours
and during weekends. This puts highly concentrated corrosive chemicals in direct contact with dry stainless steel sur-
faces and often directly on any textiles left in the machine. Chemical deterioration (rusting) of the stainless steel and
damage to the textiles is the inevitable result.
It is absolutely useless to flush the affected sites after each injection because the harmful dribble always occurs
later – after the machine is no longer in use. One seemingly foolproof solution for "dribbling chemicals" (which we
highly recommend but obviously cannot guarantee) is to locate the chemical tanks and pumps well below the injec-
tion point on the machine (so the contents of the injection tube(s) cannot siphon into the machine) and to completely
purge the just-used chemical injection tube(s), or manifold, with fresh water after every injection so that only fresh
water (which cannot cause a problem) can dribble out. Naturally, this – or any other solution – is the sole responsibil-
ity of the pump and/or chemical supplier (not the machine manufacturer).
Additionally, external chemical leakage is dangerous to personal health and safety, and will also cause severe
damage to machines and/or their surroundings. The installer and/or user of the chemical injection system must make
sure there are no external chemical leaks and that excessive pressure can never build up in any chemical delivery
tube, because excessive pressure can burst the tube, or disconnect it from the machine, and spray danger-
ous concentrated chemicals about the premises.
The machinery manufacturer is not, and cannot be, responsible for compliance with the above.

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5 Note about the A.C. power
According to the EN 60204-1:1997 standard, the machine is provided for A.C. supplies corresponding to the ex-
tracted characteristics below :
4.3.2 A.C. supplies
Voltage:
Steady state voltage: from 0.9 to 1.1 of nominal voltage.
Frequency:
from 0.99 to 1.01 of nominal frequency continuously.
from 0.98 to 1.02 short time.
Harmonics:
Harmonic distortion not to exceed 10 % of the total r.m.s. voltage between live conductors for the sum of the second
through to the fifth harmonic. An additional 2 % of the total r.m.s. voltage between live conductors for the sum of the
sixth through to the 30th harmonic is permissible.
Voltage unbalance:
Neither the voltage of the negative sequence component nor the voltage of the zero sequence component in three-
phase supplies shall exceed 2 % of the positive sequence component.
Voltage interruption:
Supply interrupted or at zero voltage for not more than 3 ms at any random time in the supply cycle. There shall be
more than 1 second between successive interruptions.
Voltage dips:
Voltage dips shall not exceed 20 % of the peak voltage of the supply for more than one cycle. There shall be more
than 1 second between successive dips.
6 Preparation
Important
Sort the linen according to the instructions mentioned on the care labels.
Empty the pockets and clasp the slide fasteners.
Take care to spread the load of laundry and type of laundry evenly in the two compartments.
6.1 Loading
Loading side
Press key "Door unblocking".

User manual 17
Open the inner drum doors.
Press the safety latch (A) and at the same time on the upper and lower
doors with both hands.
Caution, maintain the doors until they are widely open.
Attention, risk of jamming when opening the doors.
Load the linen in the inner drum. Be careful to distribute it correctly.
Caution
Make sure not to overload the machine.
Maximum load (1/10)
WH5500 50 kg = 2 x 25kg by compartment
Caution
With AIDO(Automatic Inner Door Opening) option, Take care of the disc of the opening system above your head.
Risk of cutting with the edge of the disc!!
Note!
Washing in nets
You must note, that it is better to use several nets, three or four in the same compartment rather than one or two.
More over, you should finish your load using loose linen if necessary. Divide the number of threads in the two
compartments.

18 User manual
Close the inner drum doors and press them to check the good working of the
mechanical safety device (B).
If doors are not properly closed, they might open during a washing
cycle and strongly damage the machine.
Check that no piece of linen is wedged between the doors and the inner drum.
Close the outer drum door and lock it with the handle. The machine is
now ready to start the washing cycle.
6.2 Detergents
Add the correct amount of detergent and softener according to recommendations.
Warning
Take care when adding laundry products. Powder or liquids left in the compartments (scoops) may be corrosive.
Caution
Do not open the cover when the water valves are flushing water through the detergent dispenser. Take care when
adding laundry products.

User manual 19
6.3 Detergent container
The detergent container has five compartments. Each compartment is connected to a water valve. The water supply
to individual compartment is as follows :
Softener, liquid.
Main wash for liquid detergent.
Alt. for mop machines, liquid mop chemicals in last rinse.
Pre-wash, powder or liquid detergent, if option “pre-wash” has been selected.
Main wash for powder detergent.
6.4 Maintenance
Important
Rinse the inside, every days with water, the detergents container.
Clean the detergent container at regular basis to avoid that it is being clogged by detergent residue.
Clean the detergent container and siphons with hot water and for example a small brush.
6.5 Explanation of accelerometer
The WHB5 appliance has an accelerometer to control the unbalance of the machine during the extraction (spinning)
process.
It controls and adjusts speed during spinning process, if the level is not obtain, your linen may be not enough
spinned.
In this case, check your loading linen, it must be the same in the two compartments !
And after, select another spinning program.
How does it work?
If the accelerometer detect a problem, then the speed is adjusting and wait several minutes to obtain the right speed.
Then, it can increase the speed to the next level. If not , you never obtain the high speed to obtain a good spinning
level.

20 User manual
7 Control panel
General
This washer extractor is controlled by a microprocessor-based program control unit placed on the loading side. There
are many advantages to this equipment, including:
• Timing, levels and temperatures are controlled with great precision and flexibility.
• The large display screen means that detailed information on wash programs, machine status and operations,
wash times and temperatures can be accessed in plain language.
• It is possible for the user to create new wash programs, and to adapt programs with great precision, on the basis
of experience and to suit various types of textile, degrees of soiling etc.
• A very high level of machine safety through continuous monitoring and built-in safety interlocks.
• The program control unit has a reader for "smart cards". These are cards the size of a credit card which contain a
memory chip. Smart cards allow the user to :
– transfer wash programs between a PC and the washer extractor, or from one washer extractor to another;
– run programs straight from a card.
• Great flexibility during program operation:
– rapid advance both forwards and backwards in the program;
– the user can change temperatures, program module lengths and extraction speeds directly, during program
operation;
– change to running a different wash program, at any time during program operation of the washer extractor.
1Display screen
2Function keys. The functions of these keys change, depending on which menu or part of a menu you are using.
3Card reader for memory cards
4Emergency stop
Emergency stop
Important
The emergency stop must be unblocked, if not the machine will not work (to unblock, turn the red button to the
right).