6
Guarantee Conditions
Customer Care Department
For general enquiries concerning your Electrolux
appliance or for further information on Electrolux pro ucts,
please contact our Customer Care Department by letter
or telephone at the a ress below
Customer Care Department
ELECTROLUX
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel. 08705 950950 (*)
* calls to this number may be recorded for training purposes.
Electrolux Guarantee
conditions
We, Electrolux, un ertake that if, within 12 months of
the ate of the purchase, this Electrolux appliance or
any part thereof is prove to be efective by any reason
only of faulty workmanship or materials, we will, at our
option, repair or replace the same FREE OF ANY
CHARGE for labour, materials or carriage on con ition
that:
* The appliance has been correctly installe an use
only on the gas an electricity supply state on the
rating plate.
* The appliance has been use for normal omestic
purpose only, an in accor ance with the
manufacturer's instructions.
* The appliance has not been service , maintaine ,
repaire , taken apart or tampere with by any person
not authorise by us.
* All service work un er this guarantee must be
un ertaken by a Electrolux Service Centre.
* Any appliance or efective part replace shall
become the Company's property.
* This guarantee is in a ition to your statutory an
other legal rights.
Home visits are ma e between 8.30am and 5.30pm
Mon ay to Fri ay. Visits may be available outsi e these
hours, in which case a premium will be charge .
Exclusions
This guarantee does not cover:
* Damage or calls resulting from transportation,
improper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.
* Costs incurre for calls to put right an appliance
which is improperly installe or calls to appliance
outsi e the Unite King om.
* Appliances foun to be in use within a commercial
or similar environment, plus those which are the
subject to rental agreements.
* Pro ucts of Electrolux manufacture which are not
markete by Electrolux.
European Guarantee
If you shoul move to another country within Europe then
your guarantee moves with you to your new home
subject to the following qualifications:
* The guarantee starts from the ate you first
purchase your pro uct.
* The guarantee is for the same perio an to the same
extent for labour an parts as exist in the new country
of use for this bran or range of pro ucts.
* This guarantee relates to you an cannot be
transferre to another user.
* Your new home is within the European Community
(EC) or European Free Tra e Area.
* The pro uct is installe an use in accor ance with
our instructions an is only use omestically, i.e. a
normal househol
* The pro uct is installe taking into account
regulations in your new country.
Before you move, please contact your nearest Customer
Care centre, liste below, to give them etails of your
new home. They will then ensure that the local Service
Organisation is aware of your move an able to look after
you an your appliances.
France Senlis +33 (0)3 44 62 29 99
Germany Nürnberg +49 (0)911 323 2600
Italy Por enone +39 (0)1678 47053
Swe en Stockholm +46 (0)8 738 79 50
UK Slough +44 (0)1753 219898
