Electrolux EWM25 series User manual

SERVICE MANUAL
WASHING
©ELECTROLUX ITALIA S.p.A.
Spares Operations Europe
Corso Lino Zanussi, 30
Publication no.
I - 33080 PORCIA /PN (ITALY) 599 70 99-00
Fax [phone]
Edition: 07-2010- Rev.02
EN
Washing machines
&
Washer-dryers
Guide to diagnostics
of electronic controls
ENV06
EWM25xx
EWM35xx

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Content
1INTRODUCTION.................................................................................................................................. 6
1.1 Purpose of this manual .................................................................................................................. 6
1.2 Procedure...................................................................................................................................... 6
2EWM25xx APPLIANCES CONTROL PANELS ..................................................................................... 7
3EWM35xx APPLIANCES CONTROL PANELS ..................................................................................... 8
4DIAGNOSTIC SYSTEM........................................................................................................................ 9
4.1 ACCESS TO THE DIAGNOSTIC CYCLE ...................................................................................... 9
4.2 Exiting diagnostics mode ............................................................................................................... 9
4.3 PHASES OF THE DIAGNOSTIC CYCLE..................................................................................... 10
5ALARMS ............................................................................................................................................ 12
5.1 Displaying the alarms to the user ................................................................................................. 12
5.2 Reading the alarm codes ............................................................................................................. 13
5.2.1 Alarm displaying.................................................................................................................. 14
5.2.2 Examples of alarm display................................................................................................... 14
5.2.3 Operation of alarms during diagnostics................................................................................ 15
5.3 Rapid reading of alarm codes ...................................................................................................... 16
5.4 Cancelling the last alarm.............................................................................................................. 16
5.5 TABLE OF ALARMS.................................................................................................................... 17
5.6 Notes concerning certain alarm codes ......................................................................................... 22
6THE DIAGNOSTIC PROGRAMME CANNOT BE ACCESSED............................................................ 23
6.1.1 All LEDs on the circuit are board switched off ...................................................................... 23
6.1.2 Some of the LEDs of the circuit board light .......................................................................... 23
7TROUBLESHOOTING ACCORDING TO ALARM CODES ................................................................. 24
E11: Difficulty in filling water during washing phase ......................................................................... 24
E12: Difficulty in filling water during drying phase ............................................................................ 26
E13: Water leakage......................................................................................................................... 28
E21: Difficulty in draining................................................................................................................. 30
E21: Difficulty in draining (with Aqua Control device) ....................................................................... 32
E22: Difficulty in draining water during drying phase........................................................................ 34
E22: Difficulty in draining water during drying phase (with Aqua Control device) .............................. 36
E23: Malfunction of the component (triac) that controls the drain pump............................................ 38
E23: Malfunction of the component (triac) that controls the drain pump (with Aqua Control device).. 39
E24: «Sensing» circuit of the component (triac) that controls the drain pump faulty.......................... 40
E31: The analogic pressure switch is giving to the main board a signal outside the range................ 40
E32: The analogic pressure switch is giving an error during the calibration phase............................ 41
E35: Water level too high ................................................................................................................ 42
E38: Pressure chamber blocked...................................................................................................... 43
E3A: Problems with “Sensing” circuit of the heating element relay ................................................... 43
E41: Door open (3-contact device) .................................................................................................. 44
E41: Door open (4-contact device) .................................................................................................. 46
E42: Problems with door aperture (3-contact device)....................................................................... 48
E42: Problems with door aperture (4- contact device)...................................................................... 50
E44: Door closure «sensing» circuit faulty ....................................................................................... 54
E45: Problems with the «sensing» circuit of the triac that actions the door interlock......................... 55
E52: No signal from the motor tachometric generator (first part) ...................................................... 56
E52: No signal from the motor tachometric generator (second part)................................................. 58
E57: The current requested by the Inverter board is higher than 16A............................................... 60
E58: The current requested by the Inverter board is higher than 6A................................................. 62
E59: No signal from the tachometric generator ................................................................................ 64
E5A: Overheating of the Inverter dissipator ..................................................................................... 66
E5H: The power supply of the Inverter board is too low (lower than 175V) ....................................... 67
E5C: The power supply of the Inverter board is too high (higher than 430V) .................................... 68
E5d: Data transfer error between Inverter board and main board..................................................... 69
E5E: Wrong communication between Inverter board and main board .............................................. 70
E5F: The Inverter board does not start the motor............................................................................. 70
E61: Insufficient heating during washing.......................................................................................... 71
E62: Overheating during washing (version WM) .............................................................................. 72
E62: Overheating during washing (version WD) .............................................................................. 73
E66: The contacts of the heating element power relay are always closed (version WM)................... 74
E66: The contacts of the heating element power relay are always closed (version WD) ................... 75
E68: Washing heating element leaks current (version WM) ............................................................. 76
E68: Washing heating element interrupted (version WD) ................................................................. 77

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E69: Washing heating element interrupted (version WM)................................................................. 78
E69: Washing heating element interrupted (version WD) ................................................................. 79
E71: NTC washing sensor faulty ..................................................................................................... 80
E72: Drying NTC sensor on condenser faulty .................................................................................. 81
E73: NTC sensor on drying duct faulty ............................................................................................ 82
E74: NTC sensor wrongly positioned............................................................................................... 83
E82: Error in reading the RESET/OFF position of the programme selector ........................................... 84
E83: Error in reading the programme selector code......................................................................... 84
E91: Communication error between user interface and main board ................................................. 85
E92: Protocol incongruence ............................................................................................................ 85
E93: Appliance configuration error................................................................................................... 85
E94: Washing cycle configuration error ........................................................................................... 85
E95: Communication failed between EEprom and Microprocessor................................................... 85
E97: Incongruence between version of the control selector and configuration data .......................... 85
E98: Communication error between main board and Inverter board................................................. 86
E9H: Communication error between microprocessor and Flash memory ......................................... 87
E9C: Appliance configuration error.................................................................................................. 87
E9d: Clock faulty............................................................................................................................. 87
E9F: Communication error between main board and Inverter board................................................. 88
EA1: Drum positioning system faulty (top-loaders)........................................................................... 89
EA6: Drum flap faulty (top-loaders).................................................................................................. 90
EH1: Incorrect mains frequency ...................................................................................................... 92
EH2: Mains voltage too high............................................................................................................ 92
EH3: Mains voltage too low ............................................................................................................. 92
EHE: Incongruence between the safety relay (main board) and safety “sensing” circuit ................... 93
EHF: Safety “sensing” circuit faulty.................................................................................................. 93
EF1: Drain hose blocked/throttled/too high; drain filter dirty/blocked................................................. 94
EF2: Overdosing of detergent; drain hose blocked/throttled; drain filter dirty/blocked ....................... 94
EF3: Intervention of Aqua Control device......................................................................................... 94
EF4: Low water fill pressure and solenoid open............................................................................... 94
EF5: Load too unbalanced, skipping of spin phases ........................................................................ 94
EF6: Appliance reset....................................................................................................................... 94
EC1: Water fill solenoids blocked .................................................................................................... 95
EC3: Problem with the weight sensor .............................................................................................. 96
ED1: Communication problems betweeen main circuit board and WD board ................................... 97
ED2: Drying heating element 1 faulty............................................................................................... 98
ED3: Drying heating element 2 faulty............................................................................................. 101
ED4: Drying relays faulty............................................................................................................... 102
ED6: Communication failure between main circuit board and Satellite board (INPUT styling)......... 104
8BASIC CIRCUIT DIAGRAM EWM35xx WITH AQUA CONTROL....................................................... 106
8.1 Key to circuit diagram EWM35xx with Aqua Control ................................................................... 107
9BASIC CIRCUIT DIAGRAM EWM35xx WITHOUT AQUA CONTROL ............................................... 108
9.1 Key to circuit diagram EWM35xx without Aqua Control .............................................................. 109
10 BASIC CIRCUIT DIAGRAM EWM25xx WITH AQUA CONTROL ................................................... 110
10.1 Key to circuit diagram EWM25xx with Aqua Control................................................................ 111
11 BASIC CIRCUIT DIAGRAM EWM25xx WITHOUT AQUA CONTROL............................................ 112
11.1 Key to circuit diagram EWM25xx without Aqua Control........................................................... 113
12 BASIC CIRCUIT DIAGRAM EWM25xx WD WITH AQUA CONTROL ............................................ 114
12.1 Key to circuit diagram EWM25xx WD with Aqua Control......................................................... 115
13 BASIC CIRCUIT DIAGRAM EWM25xx WD WITHOUT AQUA CONTROL ..................................... 116
13.1 Key to circuit diagram EWM25xx WD without aqua control ..................................................... 117
14 CONNECTORS ON CIRCUIT BOARD WM/WD............................................................................ 118
15 BURNING ON THE CIRCUIT BOARDS EWM25xx/35xx WM/WD ................................................. 119
16 BURNING ON THE CIRCUIT BOARD WD.................................................................................... 120
17 APPENDIX ................................................................................................................................... 121

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1 INTRODUCTION
1.1 Purpose of this manual
The purpose of this Service Manual is to provide a simple and clear description of the
procedure to be followed by service engineers when confronted by problems identified by
the various alarm codes generated by appliances with the ENV06 electronic control
system version EWM25xx and EWM35xx.
Depending on the configuration of the appliance, the alarm codes may be displayed
partially or completely to the user (the alarm codes are generally displayed partially).
The diagnostic system can be used by service engineers for the following purposes:
♦To read the alarms
♦To cancel alarm conditions stored in memory
♦To test the operation of the appliance
1.2 Procedure
1. Identify the type of control system (page 7/8) and access the diagnostic cycle
(See page 9).
2. Read the alarm code stored in memory (page 13) and refer to the instructions for the
corresponding alarm code, (page 17-21).
3. Cancel the alarm stored in memory (page 16).
4. If access to the diagnostic cycle is not possible, refer to the section “Access to
diagnostic system impossible” (page 23).
5. If the main PCB is replaced, check that there are no burned parts (see page 119-120).
6. After any repair, always check the operation of the appliance using the diagnostic cycle
(page 10).
7. Cancel any alarms stored in memory during the diagnostic procedure (page 16).

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2 EWM25xx APPLIANCES CONTROL PANELS
Continued
TC4
TC3
TC2
TC3
ICON
ELECTROLUX
TC2
ICON
SMART
A
A3
AF3-
A4.2
SMART
C
C3
CF3
CI3
INPUT
AI3&ZI3
SMART
Z
Z3

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Continued
3 EWM35xx APPLIANCES CONTROL PANELS
These are the available stylings at the moment in this Service Manual, in future some others could be developed.
K3
SMART
K
K2
Serie 6
SPECIA
L
Serie 6
AEG
Serie 7
TC1
ELECTROLUX
TC1
ICON
AEG
Serie 8
SMART
C
CLUB
DISPLAY

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4 DIAGNOSTIC SYSTEM
4.1 ACCESS TO THE DIAGNOSTIC CYCLE
All versions
1. Switch off the appliance.
2. Press and hold down the START/PAUSE button and the nearest OPTION button
simultaneously (as represented in figure).
3. Holding down both buttons, switch the appliance on by turning the programme selector one
position clockwise.
4. Continue to hold down the buttons until the LEDs begin to flash (at least 2 seconds).
In the first position, the cycle tests the operation of the buttons and the relative LEDs. If the selector
is turned clockwise, the cycle performs the diagnostics for the various components and reads the
alarm codes.
INPUT Version
1. Switch off the appliance.
2. Press and hold down START/PAUSE button and the nearest option button (as represented
in figure).
3. Holding down both buttons, switch the appliance on pushing button ON/OFF.
4. The test of the display board starts immediately.
Pushing sequentially button P1 positions from 2 to 10 are analysed in an increasing way, on the
contrary push button P2.
Each position is confirmed by the switching on of the corresponding LED.
4.2 Exiting diagnostics mode
→To exit the diagnostics cycle, switch the appliance off, then on, and then off again.

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4.3 PHASES OF THE DIAGNOSTIC CYCLE
Irrespective of the type of PCB and the configuration of the programme selector it is possible, after entering
diagnostic mode, turning the programme selector clockwise or pushing the buttons P1 or P2 (INPUT
version), to perform diagnostics on the operation of the various components and to read the alarms.
All the alarms are enabled during the diagnostic cycle.
Selector position Components actioned Operating
conditions
Function
checked LCD
1
INPUT
- All the LEDs and symbols
light in sequence.
-When a button is pressed,
the corresponding LED or
symbol light.
Always activated
Operation of
the user
interface
All symbols are
activated in
sequence, the
backlight lights
up and then
switches off.
2
INPUT
- Door interlock
- Wash solenoid
Door locked
Water level below
anti-flooding level
Maximum time 5
minutes
Water ducted
through
washing
compartment
Displays the
water level in
tub
3
INPUT
-Door interlock
-Pre-wash solenoid
Door locked
Water level below
anti-flooding level
Maximum time 5
minutes
Water ducted
through
pre-wash
compartment
(bleach)
Displays the
water level in
tub
4
INPUT
-Door interlock
-Pre-wash and wash
solenoids
Door locked
Water level below
anti-flooding level
Maximum time 5
minutes
Water ducted
through
conditioner
compartment
Displays the
water level in
tub
5
INPUT
-Door interlock
-Bleach/stains solenoids
Door locked
Water level below
anti-flooding level
Maximum time 5
minutes
Water ducted
through
conditioner/
stains
compartments
Displays the
water level in
tub
6
INPUT
- Door interlock
- Wash solenoid if the level
of water in the tub does
not cover the heater
-Heating element
-Recirculation pump
-Weight sensor
Door locked
Water level above
the heater
Maximum time 10
minutes or up to
90°C (*)
Heating
Recirculation
Wash water
temperature
7
INPUT
- Door interlock
- Wash solenoid if the level
of water in the tub does
not cover the heater
- Motor (55 rpm clockwise,
55 rpm counter-
clockwise, 250 rpm
impulse)
Door locked
Water level above
the heater
Check for leaks
from the tub
Displays the
drum speed
(the real value
divided by ten)
8
INPUT
- Door interlock
- Drain pump
- Motor up to 650 rpm then
at maximum spin
speed (**)
Door locked
Water level lower
than anti-boiling
level for spinning
Drain and spin;
control of
congruence in
closure of level
pressure
switches
Displays the
drum speed
(the real value
divided by ten)
9
INPUT
- Door interlock
- Drain pump
- Motor fan
- Condensation solenoid
valve
- Drying heating element
Door locked
Water level lower
than anti-boiling
level
Drying Displays the
air temperature

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10
INPUT
-Reading/Cancellation of the
last alarm ----- ----
(*) In most cases, this time is sufficient to check the heating. However, the time can be increased by repeating the
phase without draining the water: pass for a moment to a different phase of the diagnostic cycle and then back to the
heating control phase (if the temperature is higher than 80°C, heating does not take place).
(**) The check at the maximum speed occurs without control of the FUCS and no clothes have to be inserted inside the
appliance.

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5 ALARMS
5.1 Displaying the alarms to the user
The alarms displayed to the user are listed below:
ªDoor open
ªDrain difficulty (dirty filter)
ªWater fill difficulty (closet tap)
AEG Version
The alarms are represented through the flashing of the yellow LED, which is above
the START-PAUSE button, and can be solved directly by the end user;
Other versions
The alarms are represented through the flashing of the red LED, which is inside
the START-PAUSE button its shape depends on the styling) and can be solved
directly by the user;
The alarm listed below:
ªEF0 – Water leakage (Aqua Control System)
for its solution it is necessary the intervention of the Service.
While for the alarm:
ªEH0 – Voltage or frequency out of nominal values
It is necessary to wait that the voltage and/or the frequency of the electric line reset the nominal
conditions.
The alarms are enabled during the execution of the washing programme, with the exception of alarms
associated with configuration and the power supply (voltage/frequency), which are also displayed during the
programme selection phase.
The door can normally be opened (except where specified) when an alarm condition has occurred on
condition that:
•The level of the water in the tub is below a certain level.
•Water temperature lower than 55°C.
•Motor stopped.
Certain alarm conditions require that a drain phase be performed before the door can be opened for safety
reasons:
•Cooling water fill if the temperature is higher than 65°C.
•Drain until the analogue pressure switch is on empty, during a max. 3-minute time.

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5.2 Reading the alarm codes
It is possible to display the last three memorised alarms in the FLASH memory of the electronic board:
•Enter diagnostic mode (par. 4.1)
•Irrespective of the type of PCB and configuration:
turn the programme selector clockwise (version with knob) pushing button P1 (version INPUT)
to the tenth position.
•The last alarm is displayed.
•To display the previous alarms, press sequentially the left button of the START/PAUSE button (as
represented in figure).
Appliances with functionality EWM35xx
After having displayed the last alarm (position 10 of the selector).
To display the previous ones, press button TEMPERATURE (P1 or 1) or SPIN (P2 or 2).
12

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5.2.1 Alarm displaying
AEG Version:
The alarm is displayed by a repeated flashing sequence of the LED placed above
the button START / PAUSE with yellow and red light (0.5 seconds on, 0.5
seconds off with a 2.5 second pause between the sequences).
•LED indicator START / PAUSE with yellow light →indicates the first digit of
the alarm code (family).
•LED indicator START / PAUS with red light →indicates the second digit of
the alarm code (internal number of the family).
These two LEDs are featured in all models.
Other versions:
The alarm is displayed by a repeated flashing sequence of the START / PAUSE
button with red and green light (0.5 seconds on, 0.5 seconds off with a 2.5
second pause between the sequences).
•LED indicator START / PAUSE with red light →indicates the first digit of the
alarm code (family).
•LED indicator START / PAUSE with green light →indicates the second digit
of the alarm code (internal number of the family).
These two LEDs are featured in all models.
Notes:
•The first letter of the alarm code “E” (Error) is not displayed, since this letter is common to all alarm
codes.
•The alarm code “families” are shown in hexadecimal; in other words:
→Ais represented by 10 flashes
→Bis represented by 11 flashes
→...
→Fis represented by 15 flashes
•Configuration errors are shown by the flashing of all the LEDs, placed inside or above the button
START/PAUSE.
5.2.2 Examples of alarm display
Example: Alarm E43 (problems with the door interlock Triac) will display the following:
•the sequence of four flashes of the START / PAUSE button with red light (version AEG LED yellow
light), indicates the first number E43;
•the sequence of three flashes of the START / PAUSE button with green light (version AEG LED red
light), indicates the second number E43;

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5.2.3 Operation of alarms during diagnostics
All alarms are enabled during the components diagnostic phase.
Button/LED - START / PAUSE
red/yellow light
Button/LED - START / PAUSE
red/green light
ON/OFF On/Off
(Ver. AEG)
Time
(Sec.) Value ON/OFF On/Off (Ver. AEG)
Time
(Sec.) Value
0.5 0.5
0.5
1
0.5
1
0.5
0.5
0.5
2
0.5
2
0.5 0.5
0.5
3
0.5
3
0.5
0.5
4
1.5 Pause
2.5 Pause

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5.3 Rapid reading of alarm codes
The last three alarm codes can be displayed even if the programme selector is not in the tenth position
(diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing
programme):
→Press and hold down START/PAUSE and the nearest option button (as to enter the
DIAGNOSTICS), for at least two seconds: the LEDs initially switch off, and then display the flashing
sequence indicating the last alarm.
→The alarm continues to be displayed for the amount of time required, and then the display returns to its
normal operation.
→The alarm reading system is as described in paragraph 5.2.
→While the alarms are displayed, the appliance continues to perform the cycle or, if in the programme
selection phase, maintains the previously-selected options in memory.
5.4 Cancelling the last alarm
It is good practice to cancel the last alarm:
•after reading the alarm code, to check whether the alarm re-occurs during diagnostics.
•after repairing the appliance, to check whether it re-occurs during testing.
EWM25xx
EWM35xx
N.B. With this operation all the memorised alarms are deleted.
1. Select diagnostic mode.
2. Turn the selector (version with knob) or push button P2 (version INPUT) to the tenth
position (reading of alarm).
3. Press and hold down START/PAUSE and the nearest option button (as represented
in figure).
4. Hold down the buttons till the LEDs stop to flash (at least 5 seconds).
1. Start diagnostic mode, rotate the selector dial to the tenth position (reading the alarm:
the LCD screen only displays the last alarm that was triggered. Press the
TEMPERATURE or CENTRIFUGE key to display the history of the last three alarms).
2. Press the START/PAUSE button and the OK button simultaneously (as shown in the
figure).
3. Hold down the buttons (at least 5 seconds) until "E00" appears on the LCD display (as
first display option) and “E00 E00 E00” appears as second display option.

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5.5 TABLE OF ALARMS
Alarm Possible fault Action/machine status Reset Alarm Page
E00 No alarm ---------------- ---------------- ---------------- ----------
E11 Difficulties in water fill for washing
Tap closed or water pressure too low; Drain tube improperly
positioned; Water fill solenoid valve is faulty; Leaks from water circuit
on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty.
Cycle is paused with door locked START/RESET 24
E12 Difficulties in water fill for drying
Tap closed or water pressure too low; Drain tube improperly
positioned; Water fill solenoid valve is faulty; Leaks from water circuit
on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty.
Cycle is paused with door locked START/RESET 26
E13 Water leakage
Drain hose incorrectly positioned; mains pressure insufficient; water
fill solenoid faulty; leakage/blockage of pressure switch hydraulic
circuit; pressure switch faulty.
Cycle is paused with door locked START/RESET 28
E21 Difficulties in draining for washing
Drain tube kinked/clogged/improperly positioned; Drain filter
clogged/dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty;
PCB faulty.
Cycle is paused (after 2 attempts) START/RESET 30-32
E22 Difficulties in draining for drying
Drain tube kinked/clogged/improperly positioned; Drain filter
clogged/dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty;
PCB faulty;
Cycle is paused START/RESET 34-36
E23 Drain pump triac faulty Drain pump faulty; Wiring faulty; PCB faulty. Safety drain cycle - Cycle stops with
door unlocked RESET 38-39
E24
Fault in “sensing” circuit of drain
pump triac (wrong input signal to
microprocessor)
PCB faulty. Safety drain cycle - Cycle stops with
door unlocked RESET 40
E31
Electronic pressure switch circuit
faulty (frequency of pressure switch
signal out of limits)
Electronic pressure switch; Wiring; PCB faulty. Cycle blocked with door closed RESET 40
E32
Incorrect calibration of electronic
pressure switch
(The electronic pressure switch
generates a signal with instable
frequency during the drain phase)
Drain tube kinked/clogged/improperly positioned; Drain filter
clogged/dirty; Drain pump faulty; Leaks from water circuit on pressur
e
switch; Pressure switch; Wiring faulty; PCB faulty.
Cycle is paused START/RESET 41
E35 Water overflow Water fill solenoid faulty; Leaks from water circuit on pressure switch;
pressure switch faulty; wiring faulty; PCB faulty.
Cycle blocked. Safety drain cycle. Drain
pump always in operation (5 minutes
on, 5 minutes off etc.)
RESET 42
E38
Pressure chamber blocked
(water level does not vary for at
least 30 sec. during drum rotation
Motor drive belt broken; Hydraulic circuit pressure switch clogged. Heating phase skipped ON/OFF
RESET 43

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Alarm Possible fault Action/machine status Reset Alarm Page
E3A
Heating elem. relay sensing faulty
(input signal to microprocessor
always 0V or 5V)
PCB faulty. Cycle blocked with door closed RESET 43
E41 Door open (after 15 sec.) Door interlock faulty; wiring faulty; PCB faulty. Cycle paused START/RESET 44-46
E42 Problems of door closure Door interlock faulty; wiring faulty; PCB faulty. Cycle paused START/RESET 48-50
E43 Interlock power supply triac faulty Door interlock faulty; wiring faulty; PCB faulty. (Safety drain cycle) Cycle blocked ON/OFF RESET 52-53
E44 Door interlock sensing circuit triac
faulty PCB faulty. (Safety drain cycle) Cycle blocked ON/OFF RESET 54
E45
Door interlock sensing circuit triac
faulty (wrong input signal to
microprocessor)
PCB faulty. (Safety drain cycle) Cycle blocked ON/OFF RESET 55
E52 No signal from motor tachometric
generator Motor faulty; wiring faulty; PCB faulty. Cycle blocked, door locked
(after 5 attempts) RESET 56-58
E57 Inverter is drawing too much
current (>15A) Motor-Inverter wiring faulty; Inverter board faulty, Motor faulty. Cycle blocked, door locked
(after 5 attempts) RESET 60
E58 Inverter is drawing too much
current (>4.5A)
Motor abnormal operation (overloaded); Motor-Inverter wiring faulty;
Motor faulty; Inverter board faulty.
Cycle blocked, door locked
(after 5 attempts) RESET 62
E59 No signal from tachometric
generator for three seconds Motor-Inverter wiring faulty; Inverter board faulty, Motor faulty. Cycle blocked, door locked
(after 5 attempts) RESET 64
E5A Overheating for heat dissipator for
Inverter
Overheating caused by continuous operation or ambient conditions
(let appliance cool down); Inverter board faulty. NTC open (on the
Inverter board).
Cycle blocked, door locked
(after 5 attempts) RESET 66
E5H Input voltage is lower than 175V Wiring faulty; Inverter board faulty. Cycle blocked, door locked
(after 5 attempts) RESET 67
E5C Input voltage is too high Input voltage is too high (measure the masters voltage); Inverter
board faulty.
Cycle blocked, door locked
(after 5 attempts) RESET 68
E5d Data transfer error between Inverter
and main board Line interference; Wiring faulty; Main board or Inverter faulty. ---------------- RESET 69
E5E Wrong communication between
main board and Inverter
Main board-Inverter wiring faulty; Inverter board faulty; Main board
faulty. Cycle blocked (after 5 attempts) ON/OFF 70
E5F Inverter board does not start the
motor Wiring faulty; Inverter board faulty; Main board faulty. Cycle blocked, door locked
(after 5 attempts) RESET 70
E61 Insufficient heating during washing NTC sensor faulty; heating element faulty; wiring faulty; PCB faulty. The heating phase is skipped START/RESET 71
E62
Overheating during washing
(temperature higher than 88°C for a
time higher than 5 min.)
NTC sensor faulty; heating element faulty; wiring faulty; PCB faulty. Safety drain cycle – Cycle stopped with
door open. RESET 72-73

07-2010 SOI/DT-mdm FCPD-dp Quality-fz 19/121 599 70 99-00
Alarm Possible fault Action/machine status Reset Alarm Page
E66
Heating element power relay faulty
(incongruence between sensing and
relay)
PCB faulty. Safety drain cycle – Cycle stopped with
door open RESET 74-75
E68
Current dispersion to earth (value of
mains voltage different from main
value)
Current dispersion between between heating element and earth. Cycle blocked with door open RESET 76-77
E69 Heating element interrupted Wiring faulty; Heating element for washing interrupted (thermofuse
open); Main board faulty. ---------------- START/RESET 78-79
E71 Washing NTC sensor faulty (short-
circuited or open) Wiring faulty; Washing NTC sensor faulty; PCB faulty. The heating phase is skipped START/RESET 80
E72
Drying condenser NTC sensor faulty
(voltage value out of limits, sensor
short-circuited or open)
Wiring faulty; Drying NTC sensor (condenser) badly positioned or
faulty; WD board faulty. The drying heating phase is skipped START/RESET 81
E73
Drying duct NTC sensor faulty
(voltage value out of limits, sensor
short-circuited or open)
Wiring faulty; Drying NTC sensor (duct) badly positioned or faulty;
WD board faulty. The drying heating phase is skipped START/RESET 82
E74 Washing NTC sensor badly
positioned
Wiring faulty; Washing NTC sensor badly positioned; NTC sensor
faulty; PCB faulty. The heating phase is skipped START/RESET 83
E82 Error in selector reset position PCB faulty (Wrong configuration data). ---------------- RESET 84
E83 Error in selector reading PCB faulty (Wrong configuration data). Cycle cancelled START/RESET 84
E91 Communication error between PCB
and display board Wiring faulty; Control/display board faulty: PCB faulty. ---------------- RESET 85
E92
Communication incongruence
between main PCB- display board
(versions not compatible)
Wrong control/display board;
Wrong PCB (do not correspond to the model). Cycle interrupted OFF/ON 85
E93 Incorrect configuration of appliance PCB faulty; (Incorrect configuration data). Cycle interrupted OFF/ON 85
E94 Incorrect configuration of washing
cycle PCB faulty; (Incorrect configuration data). Cycle interrupted OFF/ON 85
E95 Communication error between
microprocessor and EEPROM PCB faulty. Cycle interrupted RESET 85
E97 Incongruence between programme
selector and cycle configuration Faulty PCB (Wrong configuration data). Cycle interrupted RESET 85
E98 Communication error between main
board - Inverter Incompatibility between main board and Inverter. Cycle interrupted OFF/ON 86
E9H Communication error between
microprocessor and FLASH memory Display board. ---------------- OFF/ON
RESET 87

07-2010 SOI/DT-mdm FCPD-dp Quality-fz 20/121 599 70 99-00
Alarm Possible fault Action/machine status Reset Alarm Page
E9C Machine configuration error Display board. ---------------- OFF/ON
RESET 87
E9d Clock faulty Display board. ---------------- OFF/ON
RESET 87
E9F Communication error between PCB
and remote devices Wiring between PCB and Inverter faulty; PCB faulty; Inverter faulty. Cycle interrupted OFF/ON 88
EA1 Drum positioning (DSP) faulty Motor belt broken; Wiring faulty; PCB faulty; DSP sensor faulty. Positioning phase skipped ON/OFF
RESET 89
EA6 DSP door opening faulty Motor belt broken; Wiring faulty; Drum cover open. Motor faulty; PCB
faulty. Cycle paused ON/OFF
RESET 90
EC1 Solenoid valve blocked with
flowmeter working Wiring faulty; Solenoid valve faulty/blocked, PCB faulty.
Cycle blocked with door closed.
Drain pump always works (5 min., then
it stops for 5 min. ecc.)
RESET 95
EC3 Problems with Weight sensor (no
signal or out of limits) Wiring faulty; Weight sensor faulty; PCB faulty. ---------------- START/RESET 96
Ed1 Data communication error between
WD board and PCB Wiring faulty between PCB and WD board; WD board faulty; PCB faulty. Cycle interrupted OFF/ON 97
Ed2 Drying heating element relay 1 faulty Wiring faulty between WD board and thermostats; thermostats faulty;
WD board faulty, PCB faulty. Cycle blocked with door open RESET 98
Ed3 Drying heating element relay 2 faulty Wiring faulty between WD board and thermostats; thermostats faulty;
WD board faulty, PCB faulty. Cycle blocked with door open RESET 101
Ed4
Relay which commutates power
between washing heating element
and drying (in the WD board)
Wiring faulty; WD board faulty; PCB faulty. Cycle blocked with door open RESET 102
Ed6 No communication between PCB
and display board (INPUT)
Wiring faulty between PCB and programme display board; PCB
faulty. ---------------- OFF/ON 104
EF1 Drain filter blocked
(drain phase too long)
Drain tube blocked/kinked/too high;
Drain filter dirty/blocked.
Warning displayed at the end of cycle
(specific LED) START/RESET 94
EF2 Excessive detergent dosing
(excessive foam during draining)
Excessive detergent dosing; drain tube kinked/blocked;
Drain filter dirty/blocked.
Warning displayed after 5 attempts or
by the specific LED RESET 94
EF3 Aqua control intervention Water leaks onto base frame; water control system defective. Water drain ON/OFF RESET 94
EF4 Water fill pressure low, no signal of
flowmeter and solenoid valve open Tap closed; water fill pressure low. ---------------- RESET 94
EF5 Unbalanced load Final spin phases skipped. ---------------- RESET 94
EF6 Reset ---------------- No action to be performed, if continues
replace the PCB ---------------- 94