Ellie baby pro User manual
Ellie baby pro
User Guide
Hello!
What’s in the box
Ellie baby pro x1
SD card x1 Cushion x1
Power adapter x1 User manual x1 Crib holder x1
Meet the Ellie baby pro
TYPE-C
Light sensor
Microphone
Lens
Status LED
Micro speaker
Temp & Humidity sensor
SD card slot
Reset button
Download and install
the Ellie APP
Please search for“Ellie”in Google Play or IOS
App Store to download the Ellie APP to
your mobile device.
①
Tap“register account”to create an account with
your email address.
②
1.Download and install APP
Link after power on
①
②
2.Turn on the Ellie baby pro
Plug the power cable into the USB Type-C at the back of the camera.
Red light indicates powered on. If not,please press and hold the reset
button for more than 5 seconds to resetthe camera by needle.
Registration and WiFi
setup
3.Open the App and add device
Register an APP account with a mobile account，click the " + "
in the upper right corner to add a device.
①
1.Sign in to your account.
2.Add a new device to the APP.
3.Select the Ellie baby pro as the device.
4.Please follow the in-APP in struction to setup the WiFi.
Tip:
WiFi name and password accepts English characters , symbols and
numbers . If you want to connect the baby monitor to a new WiFi , please
press and hold the reset button for more than 5 seconds to reset the camera.
Free to access 5-sub
account to share
with your family
From the settings to the device sharing page, click + below to add the share button.
Enter another "Ellie" account in the account bar and click next.
After the addition is complete, you can see the shared account records.
Key Features
360°PTZ Rotation
Advanced 2K QHD 4M Pixel Full
Infrared Night Vision.Support 360° PTZ Rotation.
Crying Detection
Automatically detect the baby's crying, send you instant
notifications through the APP, and play gentle music to
soothe the baby to fall asleep again.
Virtual Fence
Ellie baby pro can set up a virtual fence in the zones where
your baby sleeps or plays.If he/she leaves the safe zones,
Ellie baby pro will send timely alerts to your mobile phone.
Smart Soothing
Mothers are not with superpower,and sometimes they are just
too busy.Ellie baby pro can help your baby fall back to sleep.
Capture The Best Moments
Ellie baby pro can automatically capture your baby’s facial
expressions every15 minutes .When the AI camera recognizes
the rich expressions of the baby, it will automatically save the
baby's picture.
New upgrade of
Ellie baby pro
Sleep Monitoring and Soothing&more professional
Ellie baby pro can recognize your baby’s face intelligently and
notifies you if the baby is sleeping, awake , moving or crying.
a new respiratory perception algorithm to analyze the baby
deep/shallow sleep time.
Smar tnursing&more Intelligent
Person tracking，automatic movement of camera lens,
omni-directional care, Intelligent real-time temperature
and humidity envi ronment detection to make the baby
more comfortable.
Record growth, more intimate
Time capsule automatically generates a wonderful collection every
week, and the video one-click to share the baby's growing time.
Install here
Do not install here
Install the Ellie baby pro
Ellie baby pro can be placed on a flat surface or mounted on the crib.
Don’t install the holder at the head or the end of the crib.
It is recommended to install the holder at the left or right edge of the crib.
Attach the c-clamp of the holder to the crib and tighten it with the knob. Align
the camera with the holes on the base of the holder and rotate the camera
until it snaps into place. Plug the USB power cable into the camera.
You can extend the holder to your desired height and tighten it with the knob.
Warning:
• Install the crib holder to a sturdy, square piece of furniture. It is not
recommended to mount it on a round object.
• Do not shake the holder. Don’t allow the baby to play with the holder.
• After installation, test its stability regularly. We will not take any
responsibilities for any damage or injuries due to inappropriate
installation.
Status LED guide
Status light color Camera’s status
Blinking red
Blinking blue
Blinking blue off
Solid red
Blinking yellow
Solid yellow
The camera is not connected to WiFi.
The camera is attempting to connect to WiFi.
The camera is connected to WiFi.
The camera is connected to WiFi,
but not connected to the Internet.
The camera is having a system error.
The camera is updating the firmware.
Warranty
What does this warranty cover?
Ellie guarantee that each Ellie’s product you purchase is free
from any defects in material or workmanship under normal
use during the Warranty Period. The warranty period for a
Ellie product is twelve (12) months from the day when the
product is delivered to the first end-user. During the Warranty
Period, Ellie will repair or replace, at no charge, products or
parts of a product that proves defective because of improper
material or workmanship, under normal use and maintenance.
What is not covered
by this warranty?
Defects caused by incorrect use or improper installation not following the
product manual instructions;
Defects caused by unauthorized modification, repairs, disassembly or use
with third-party components or product;
The serial number has been removed or defaced from the Ellie product;
Damages caused by lightning, fire, earthquake, tornado, or other events of
force majeure;
Consumables parts, including but not limited to batteries, unless damage is
due to defects in material or workmanship of the product;
Ellie products purchased from an unauthorized reseller;
Damage caused by third-party service providers who are not authorized by
Ellie;
Fail to provide proof of purchase that you are the authorized user of the product;
Any non-Ellie branded products, such as batteries, SD card and cables,
even if sold or shipped with Ellie products;
Products marked as “Sample” or “Not for Sale”, or sold “AS IS”;
This warranty cannot be transferred from the original end-user to Any indirect or
consequential damages or losses resulting fromthe product failure such as loss
of dataand loss of business.
Return & Refund
If customers are not completely satisfied with the Ellie product, they can return
it within 45 days after the receipt of the product.
To be eligible for a return, the product must be unused and returned in the same
condition that you received it. It must also be in the original packaging. Products
that show any signs of wear, or that are not packaged like new with all accessories
and manuals will not be accepted under this return policy. To complete your return,
we require a receipt or proof of purchase and the serial number. Customers will have
to pay all the return shipping costs. No restocking fee will be charged for the return
of a product.
Once your returned product is received and inspected, we will email you a
notification of receipt. We will also notify you of the approval or rejection of
your refund. If you are approved, then your refund will be processed, and a
credit will automatically be applied to your credit card or original method
of payment, within a certain amount of days. Please note shipping
charges are non-refundable.
How to obtain warranty
service?
Contact Ellie support team by email
resellers/repair centers and describe the product issues. They will attempt to
identify and resolve the problem of your product by offering you tips and
advice, software or firmware updates.
If the problem cannot be identified or resolved through remote assistance or
software updates, you will be requested to return the product to the address
provided by Ellie or authorized resellers.
Ellie will examine the returned product to identify the problem, if Ellie
determines that the problem in question is not covered by this warranty,
you will have to apply for paid repair service.
Warranty card
If you want to claim warranty service, please fill out the
warranty card below and return it with the product.
Customer’s Name:___________________________________
Email:_____________________________________________
Phone:____________________________________________
Address:___________________________________________
__________________________________________________
Dealer’s name:______________________________________
Dealer’s address:____________________________________
__________________________________________________
Date of purchase(DD/MM/YY):__________________________
Order number:______________________________________
Serial Number:______________________________________
Type of services: Repair Exchange Return
Description of issues:_________________________________
__________________________________________________
__________________________________________________
The serial number can usually be found on the bottom of the product.
Ellie Technology, LLC
www.elliehello.com Made in China
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