Elnur ECOHHR 20 User manual

ECO3 Guide to
High Heat Retention
Storage Heaters
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Support
Your installation has been carried out through UK Energy Management NE Limited or a
nominated electrical partner. Your installation team will explain the day to day running and use of
your new high heat retention storage heating system and this guide is designed to help your
further understanding of the programming elements.
There are fundamental dierences to older electric storage heating systems, and this must
always be kept in mind whilst getting used to your new system.
UK Energy Management NE Limited
Unit 4B, Blair Way
Spectrum Business Park
Seaham
Phone: [phone]
Email: [email protected]

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Welcome
Thank you for choosing UK Energy Management North East Limited as your funder to deliver
energy eciency improvements through the installation of new high heat retention electric
storage heaters. At this stage, your installation will be underway, and you will be aware of the HHR
models and locations of installation.
Our decision to partner exclusively with Elnur is based on the unrivaled quality in manufacture and
design with storage heaters oering technical features to ensure that your home is heated
eectively in terms of comfort and cost eciency.
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Technology at work for you
• Storage heaters use o-peak electricity which means they provide a low carbon heating solution
• They are intended to provide “all day heat” to a room or property which helps to maintain temperature in the
building fabric, thus reducing ongoing building maintenance issues
• When correctly specified and used, storage heaters will provide the most cost-eective
electric heating solution
• Storage heaters come in dierent types to suit all applications
• Elnur oer all the storage heater variants to ensure that the right model is available for the right
application – High Heat Retention, Integrated Storage / Direct Acting and Fan Assisted.
• Storage heating technology is proven and reliable with life expectancy of the heaters themselves generally
accepted as being greater than alternative products
• They are maintenance free and do not require annual servicing
Dispelling the myths:
Too hot in the morning & too cold in the evening! Does this statement sound familiar?
The main reason for this statement:
• Incorrect operation by the user
Most commonly, users in the UK, do not alter the storage heater controls on a regular basis which, has a direct
bearing on room comfort levels and heater running costs.
Ecombi HHR storage heaters are dierent to traditional heaters and the
following dierences will be noticed:
• The heaters may be smaller in physical size than the heater they are replacing, this is because they are
dramatically more ecient than traditional slimline heaters
• The heaters will be considerably cooler “to the touch” - this is normal
• The heaters are highly temperature accurate and will not overheat a room as would be common with
traditional heaters.
• The heater will be noticeable as emitting heat because the fan will be active
• If the fan is not active, it does not mean the heater is not working – it means the room is at the temperature
set point that has been selected
• During an “on period” it is common that the fan will operate intermittently as and when required, to firstly
raise the room to the required level and then to maintain that level.

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ECOHHR 20/30/40
Quick Guide for
Comfort Temperature Setting
Key points to remember
If the occupant feels that they are too cold, the temperature setting should be increased and if they are too
hot, the temperature setting should be decreased.
• It is normal for users to have a “settling in period” after installation whereby, they adjust the temperature
settings of each heater to obtain their ideal comfort levels – we recommend that this is done by small
increases/decreases and that a reasonable time is allowed for the heater adjustment to aect the room before
adjusting further
• We recommend a minimum 3°C and a maximum 5°C variation between the comfort (sun) and background
(moon) temperature settings
• The comfort (sun) temperature setting should always be higher than the background (moon) temperature
setting
• The charging period is set by default, as being midnight to 7am. If your energy provider operates dierent
charging times, the charging program default should be altered accordingly
• When the clocks go forward and backwards (daylight savings), the heater time setting will need to be altered
accordingly, by the user
• On the time and temperature program, the charging hours should be set to the background (moon)
temperature
setting. Do not set to frost mode in the charging times as this will result in no charge being taken. Do not set to
comfort (sun) temperature in the charging times as this may cause a reduction in the charge taken.
Press and Release the sun (comfort) button
The word SUN will be displayed for a short time
and then the current set temperature for the
comfort level will start to flash.
Use the plus or minus button to adjust
the comfort temperature.
Press and Hold the sun button again to set the
new comfort temperature level.

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