Elo TouchSystems ET3202L User manual

USER MANUAL
Elo Touch Solutions
ET3202L 32” Interactive Digital Signage Touchmonitor
ET4202L 42” Interactive Digital Signage Touchmonitor
ET4602L 46” Interactive Digital Signage Touchmonitor
SW602296 Rev A

User Manual: Interactive Digital Signage
SW602296 Rev A, Page 2 of 39
Copyright © 2016 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afffiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft
Corporation.

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Table of Contents
Chapter 1 – Introduction........................................................................... 4
Chapter 2 – Unpacking.............................................................................. 5
Chapter 3 – Touchmonitor Installation................................................ 6
Chapter 4 – Mounting................................................................................ 9
Chapter 5 – Operation............................................................................... 13
Chapter 6 – Technical Support............................................................... 31
Chapter 7 – Safety & Maintenance........................................................ 32
Chapter 8 – Regulatory Information..................................................... 34
Chapter 9 – Warranty Information......................................................... 38

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Chapter 1: Introduction
Product Description
Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable
performance with the latest developments in touchscreen technology and display design. This
combination of features creates a natural flow of information between a user and the
touchmonitor.
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, and digital
signage LCD panel to provide superior display performance. Its Full HD resolution of
1920x1080 is suitable for displaying graphics and images. Other features that enhance this
LCD monitor’s performance are Plug & Play compatibility, built-in speakers and headphone
output capability, on screen display (OSD) controls, and a family of IDS computer modules.
With the addition of the Elo Power Module, Elo Computer modules can be installed to the back
of the monitor. This will convert the digital signage touchmonitor into an IDS All-in-One
touchcomputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more
information on touchmonitor safety.
For your health and safety, it is strongly recommended that at least two people handle, lift,
and/or move these touchmonitors.
This manual contains information that is important for the proper setup and maintenance of the
IDS monitor. Before setting up and powering on your new touchmonitor, read through this
manual, especially the Installation, Mounting, and Operation chapters.
CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used
Batteries According to the Instructions.

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Chapter 2: Unpacking
Unpacking the Interactive Digital Signage Touchmonitor
To unpack the IDS, follow these steps:
1. The carton should be oriented in the manner according to its labeling. The hinged plastic
locks should be at the ‘bottom’.
2. Open and remove all 4 hinged plastic locks.
3. Once the locks are removed, lift the cartons top lid off the bottom frame.
4. With the top lid removed, you now have access to the IDS touchmonitor and the included
accessories.

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Chapter 3: IDS Touchmonitor Installation
Connector Panel & Interfaces
Note: For your health and safety, it is strongly recommended that at
least two people handle, lift, or move these Touchmonitors. Elo
recommends safe lifting techniques as described in OSHA/NIOSH
Guidelines.
Check that the following items are present and in good condition:
IDS touchmonitor
Quick Install Guide
Cables
oHDMI, USB (for Touch), North America power, Europe/Korea power, U.K. power
Remove the cable cover located on the back right side of the monitor (when viewed in
landscape orientation) to access the touchmonitors connector panel.
Image of monitors available I/O ports

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IDS Touchmonitor Connections to an External Computer
1. Connect the included HDMI cable (or your own VGA or DisplayPort cable) between the
monitor and the video source.
2. Connect the USB touch cable between the monitor and your host PC.
3. Select the correct power cable for your region. Connect it between the AC power source
and the touchmonitors POWER IN connector.
4. The touchmonitor ships in an ON state.
a. In order to access the OSD menu, press the Menu button located on the bottom
right side on the back of the monitor.

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Installing the IDS Touchscreen Technology Software Drivers
The Elo touch driver and the Elo Computer Module driver packs are available with the CD that
ships with the touchmonitor.
Visit the Elo Touch Solutions website www.elotouch.com for:
Updates to the Elo touch driver
Additional touch driver information
Detailed touch driver installation guides
Touch drivers for other operating systems
IDS02 series monitors are HID compatible, but will require the Elo driver if Windows 8 or higher
Charm bars are to be accessed.
Projective Capacitance and Infrared units are HID compatible and do not require an Elo touch
driver. If an Elo touch driver has previously been installed on the host computer, remove this
driver by opening Control Panel and selecting the option to remove the driver completely.

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Chapter 4: Mounting
Note: For your health and safety, it is strongly recommended that at
least two people handle, lift, or move these touchmonitors.
Note: Do NOT lay the display face-down as this can cause damage to
the monitor.
General Mounting Information
The following three mounting orientations are supported: Landscape, portrait and table-top
mode.
Portrait Mode
When rotating the monitor to portrait mode, ensure that the Elo logo appears in the same
location as the pictures below.

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Landscape
When rotating the monitor to landscape mode, ensure that the Elo logo appears in the same
location as the pictures below
Table Top –Refer to the Temperature Control section for table top mode requirements.

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Rear VESA Mount
A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor.
The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM
Refer to www.elotouch.com for dimensional drawings.

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Optional Mounting Methods
Stand Kit PN: E275623
Wall Mount Kit PN: E275050
Optional Stand Kits and Wall Mount kits are available for the IDS02 Series monitors. Detailed
information is available on the marketing specification drawing MS601603 at www.elotouch.com.
Consult the wall mount user guide for detailed installation information.

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Chapter 5: Operation
Power
To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer
module is installed, then the computer module will also turn on with the monitor.
To gracefully shut down the computer module, follow the computer modules operating systems
normal power off procedure.
The system consumes low power when in SLEEP and OFF modes. For detailed power
consumption specifications, refer to technical specifications available on the Elo website
www.elotouch.com.
Touching the screen will bring the system out of MONITOR SLEEP mode.
If long periods of disuse are planned, unplug the AC power cable to save power.
The maximum voltage, frequency and current for the touchmonitor are provided in the power
ratings table below:
Operating Voltage
Range
Operating Frequency
Range
Operating Current
Rating
100 - 240Vac 50/60 Hz 1.8 A
For 3202L monitors:
To keep the product operating at an optimum level please limit the product usage cycle to 18
hours for every 24 hours:
Usage duty cycle:
18 hours on per 24 hours
Elo recommends using the Content Management System or O/S scheduling settings and/or EloView
commands to manage duty cycle. This will enable power savings and trouble free operation
throughout the life of the monitor.

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Touch Technology
InfraRed (IR) Touchscreens Technology
When connected to Windows 7 or Windows 8.1 computer, the touchmonitor can report ten
simultaneous touches.
Projective Capacitance Touchscreens Technology
When connected to Windows 7 or Windows 8.1 computers, the touchmonitor can report ten
simultaneous touches.
Video
An LCD panels native resolution is its width and height measured in number of pixels.
In almost all cases, an image displayed on an LCD monitor will look best when your computers
output resolution matches the LCD panels native resolution. See the display specifications on
the Elo website www.elotouch.com to find your touchmonitors native resolution. Operating in
other resolutions will degrade video performance and is not recommended.
For computer output resolutions at non-native resolutions, the monitor will scale the video to
panel’s native resolution. For smaller input video resolutions, this involves “stretching” the input
image in the X- and Y-dimensions to fit the panel. For larger input video resolutions, this
involves “compressing” the input image in the X- and Y-dimensions to fit the panel. An
unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computers output
video image is scaled by the monitor to fit the display. This loss of fidelity is most apparent when
viewing feature-rich images at close distances (for example images containing small-font text).
Your touchmonitor will likely not require video adjustments. However, for analog VGA video,
variations in video graphic card outputs may require touchmonitor adjustments through the
OSD to optimize the quality of the touchmonitors displayed image. To reduce the need for
adjustments for different video mode timings, the monitor correctly scales and displays some of
the video industries most common video timing modes.

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Touch On-Screen Display (OSD)
This monitor uses an easy-to-navigate Touch OSD interface. Use the settings menu in the
green sidebar to make adjustments to the monitor display settings.
Example of the Popup OSD Menu:
Refer to table below for OSD details.
Select the
desired
Video
Source
from here
Change
Brightness
by sliding
this green
bar.
Select the
desired
OSD
Setting
Menu from
here

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Parameter Available Adjustment
Video Port
Discovery When enabled, the monitor will automatically switch if a new video port is
connected.
Black Level
The user can choose between Standard, 5%, 10% or 15% black level offset.
The saturation level of the colors change according to the chosen black level offset.
Not available when the video source is from VGA.
Brightness
Sensor The light sensor can be toggled on or off. When the light sensor is enabled, the
brightness cannot be changed manually.
Sharpness
Adjusts sharpness of the displayed images.
Default: no sharpness adjustment
Sharpness function is disabled when the input source ratio is the same as the
panels native ratio
Auto Adjust Automatically adjusts the system clock to the input analog VGA video signal,
affecting the H-position, V-position, Clock, and Phase menu items.
Not applicable when using HDMI, DisplayPort video or the Computer Module.
Color
Temperature
Selects the displays color temperature. The available color temperatures are
9300K, 7500K, 6500K, 5500K, 3200K and User Defined.
Default: User Defined with R, G, and B all set to 100.
User Preset
If the User Preset option is selected, the user can change the color temperature by
changing individual R, G, and B gains on a scale from 0 to 100.
If the color space is YUV mode, then Hue and Saturation can be varied in this
menu.
Dynamic Color
Modes
Preset color modes that change the color parameters to enhance color definitions.
Available modes are: Standard, Movie, Gaming, Photo, Line mode, Legacy HDMI
Default: Standard
Legacy HDMI is only available when the video input is the HDMI source.
Audio Select
Allows the user to choose the audio source. The choices are From Video Source,
Line in and ECM Line-in (available only if an ECM is detected)
If there is no Computer Module plugged in, and the video source is HDMI, the
options are: Line In and HDMI.
Default: Video Source.
Recalling
Settings
Selecting “Recall Defaults” restores all factory default settings for OSD-adjustable
parameters (except OSD Language and OSD Position) and for Preset Video Mode
timings.
Serial Protocol
This menu allows the user to switch between the serial protocol and the DDC/CI
protocol.
DDC/CI protocol is used to communicate to a host computer via the video signal.
Default: IIC
Tabletop Enables or disables the Tabletop Thermal Protection Mode settings
OSD Timer
A
djusts how long a period of OSD button inactivity the Touchmonitor will wait before
closing the OSD. The adjustable range is between 5 and 60 seconds.
Default: 15 seconds
OSD Language Selects which language the OSD information is displayed in. The available
languages are: English, French, Italian, German, Spanish and Russian.
Default: English.

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All touchmonitor adjustments made through the OSD are automatically memorized as soon as
they are entered. This feature saves you from having to reset your choices every time the
touchmonitor is unplugged or powered off and on or if there is a power failure.
OSD Lock
When selected, the OSD will not popup when the Menu button is pressed.
If the OSD needs to be unlocked, press and hold the Menu button for five (5)
seconds. This will cause the monitor to unlock the OSD menu.
Power Lock
When enabled, the monitor will remain ON even if the power button is pressed.
If this feature is enabled and power to the monitor is lost, when power is regained,
pressing the power button will turn on the monitor.
Monitor
Information Displays the touchmonitor model and the monitor and touchscreen serial #
information
System
Temperature
Displays the real-time temperature of the Video Board
Note: CPU Sensor temperature is only available if the feature is supported by the
computer module.
Help & Support Display information regarding Elo Touch Solutions contact information.
Power Behavior
When power to the monitor is lost and regained, the behavior that is chosen will be
executed.
Always On
Always Off
Last State
Default: Last State
RTC Settings See page 19 for details
H-position Moves the image horizontally on the display in single-pixel increments.
Default: centered.
Not applicable when using HDMI/DisplayPort video or the Computer Module.
V-position Moves the image vertically on the display in single-pixel increments.
Default: centered.
Not applicable when using HDMI/DisplayPort video or the Computer Module.
Clock Allows fine adjustments of the panels pixel dot clock.
Not applicable when using HDMI/DisplayPort video or the Computer Module.
Phase Allows fine adjustments of the panels pixel dot clock phase.
Not applicable when using HDMI/DisplayPort video or the Computer Module.

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On-Screen Display (OSD) Connected Through the RJ45
Connection (Optional)
Five OSD buttons can be found on the OSD remote. There is an LED light which shows the
current state of the monitor. The following are the functions that relate to the designated button.
The buttons and their functionality are:
Button Function when OSD is not displayed: Function when OSD is displayed:
Menu Display OSD main menu Return to previous OSD menu
Display OSD Audio source submenu Decrease value of selected parameter /
select previous menu item
Hot key for changing video source* Increase value of selected parameter /
select next menu item
Select Display Audio and Video Parameters Menu Select parameter for adjustment /
select submenu to enter
Power for the monitor Toggles the power status of the monitor
*The hot key allows the user to quickly change the input video source. If the user accidently
presses this key, they can quickly press the Menu button to cancel a video source change.
Using the OSD buttons controls an on-screen graphical user interface which displays on top of
your input video, allowing intuitive adjustment of the following display parameters:

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Audio
Audio from the touchmonitor Line In, touchmonitor HDMI, touchmonitor DisplayPort, computer
module Line In, or computer module HDMI or DisplayPort ports can be played over the
touchmonitors internal speakers. See the “Audio Source” OSD parameter for details. When
headphones are plugged into the headphone output jack, the internal speakers turn off and
audio is played over the headphones.
Volume and muting of the speaker and headphone outputs are controlled by the OSD.
MDC or DDC/CI Functionality (For Remote Monitor
Applications)
The touchmonitor has the ability to allow remote access from a host application. This is done
through the use of either the VESA Display Data Channel Command Interface (DDC/CI) or the
Multiple Display Control command sets. Users can communicate with the monitor through
either of these protocols. The host application can send a variety of different commands which
will be executed on the IDS 02 touchmonitor. For detailed information regarding the command
set, refer to the application note available here.
GPIO Functionality (General Purpose Input Output)
The touchmonitor has the ability to accommodate GPIO functionality. The connector is located
near the AC power socket on the IO port of the monitor. There are four pins and they are
configured in the following set up:
Electrical Ratings:
Max Voltage: 5V
Max Current: 200mA
1x input (TTL), 1x output (TTL)
1. GND
2. 5VDC Power output
3. GPIO1 input
4. GPIO2 output

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Mating connectors can be found at: www.molex.com
Mates with the 5557 Mini-Fit Jr. Receptacle Housing
Note: Monitor firmware must be specifically written to accommodate the specific use case of the
GPIO port.
Please contact Elo customer service for firmware information.
Near Field Communication Functionality (Optional Peripheral)
The following NFC protocols are supported:
ISO-14443-A
ISO-14443-B
1.1 Interfaces
1.1.1RS232 and USB2.0 interfaces by use of corresponding cables.
1.1.2USB 2.0 compliant interface configurable to support USB HID: Keyboard, or USB
Virtual COM.
1.1.3RS232 data output baud rate up to 115.2K BPS
1.2 Payment Applications
1.2.1American Express ExpressPay
1.2.2Discover ZIP
1.2.3MasterCard PayPass/MCHIP
1.2.4Visa MSD/qVSDC
1.2.5Google wallet
1.2.6 ISIS wallet
1.3 MIFARE Applications
1.3.1Read/Write of MIFARE Plus/Classic/Ultralight/DESFire cards
1.3.2Support MIFARE higher baud rate up to 424KHz
Barcode Scanner Functionality (Optional Peripheral)
This barcode incorporates a proximity detector to activate the Bar Code Scanner. It features an
outstanding scanning performance of up to 270 scans per second.
Below are the supported Bar Code types and settings.
Note: Telepen symbology only supports ASCII code.