EmberGlow VFF15NLA Quick start guide

VENT-FREE GAS
FIREPLACE INSERT
OWNER’S OPERATION AND
INSTALLATION MANUAL
MODEL
VFF15NLA
PFS
®
US
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable va-
pors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Questions, problems, missing parts?
Before returning to your retailer, call our customer service department at
1-800-229-5647, 8:00 am - 5:00 pm EST, Monday through Friday

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TABLE OF CONTENTS
Safety ........................................................ 3
Qualied Installing Agency ........................ 4
Specications ............................................ 5
Product Features....................................... 5
Local Codes............................................... 5
Unpacking.................................................. 6
Product Identication................................. 6
Water Vapor: A By-Product Of
Unvented Room Heaters..................... 6
Air For Combustion and Ventilation........... 7
Installation ................................................. 9
Operation................................................. 17
Inspecting Burners................................... 20
Care And Maintenance............................ 21
Troubleshooting....................................... 23
Replacement Parts.................................. 27
Accessories ............................................. 27
Service Hints ........................................... 27
Technical Service..................................... 27
Parts ........................................................ 28
Warranty .................................................. 32
SAVE THIS BOOK
This is an unvented gas-red heater. It uses air (oxygen)
from the room in which it is installed. Provisions for ad-
equate combustion and ventilation air must be provided.
Refer to Air For Combustion and Ventilation section on
page 7 of this manual.
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause injury or
property damage. Refer to this manual for correct in-
stallation and operational procedures. For assistance
or additional information consult a qualied installer,
service agency or the gas supplier.
This appliance may be installed in an aftermarket,* per-
manently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with propane or natural
gas. This appliance is equipped with a simple means to
switch between propane and natural gas. Field conver-
sion by any other means including the use of a kit is
not permitted.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.

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200176-01A
SAFETY
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate, or service this heater.
Improper use of this heater can
cause serious injury or death from
burns, re, explosion, electrical
shock and carbon monoxide
poisoning. Failure to follow these
instructions will void the warranty.
Only a qualied installer, service
agent, or local gas supplier may
install and service this product.
WARNING: Keep the appliance
area clear and free from combus-
tible materials, gasoline, and other
ammable vapors and liquids.
WARNING: This appliance can
be used with propane or natural
gas. It is shipped from the factory
adjusted for use with propane.
DANGER: Carbon monoxide
poisoning may lead to death!
CARBON MONOXIDE POISONING: Early
signs of carbon monoxide poisoning resemble
the u, with headaches, dizziness or nausea.
If you have these signs, the heater may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more af-
fected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the inu-
ence of alcohol and those at high altitudes.
NATURAL AND PROPANE/LP GAS: Natural
and Propane/LP gas are odorless. An odor-
making agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Young children
should be carefully supervised
when they are in the same room
as the appliance. Toddlers,
young children and others may
be susceptible to accidental
contact burns. A physical barrier
is recommended if there are at
risk individuals in the house.
To restrict access to a replace
or stove, install an adjustable
safety gate to keep toddlers,
young children and other at risk
individuals out of the room and
away from hot surfaces.
WARNING: Do not allow fans
to blow directly into replace.
Avoid any drafts that alter burner
ame patterns.
WARNING: Do not use a
blower insert, heat exchange
insert or other accessory not
approved for use with this heater.
WARNING: Due to high tem-
peratures, the appliance should
be located out of trafc and away
from furniture and draperies.
WARNING: Clothing or other
ammable material should not
be placed on or near the appli-
ance. Never place any objects
in the heater.
WARNING: Heater becomes
very hot when running. Keep
children and adults away from
hot surfaces to avoid burns or
clothing ignition. Fireplace will
remain hot for a time after shut-
down. Allow surfaces to cool
before touching.

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WARNING: You must operate
this heater with screen in place.
Any safety screen or guard
removed for servicing an appli-
ance must be replaced prior to
operating the appliance.
1. Do not place Propane/LP supply tank(s)
inside any structure. Propane/LP supply
tank(s) must be placed outdoors.
2. This heater shall not be installed in a
bedroom or bathroom.
3. This heater needs fresh air ventilation to
run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater
if not enough fresh air is available. See
Air for Combustion and Ventilation, pages
7 and 8. If heater keeps shutting off, see
Troubleshooting, page 23.
4. Keep all air openings in front and bottom
of heater clear and free of debris. This will
ensure enough air for proper combustion.
5. If heater shuts off, do not relight until you
have provided fresh, outside air. If heater
keeps shutting off, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater off.
If heated, the vapors from these products
may create a white powder residue within
burner box or on adjacent walls or furniture.
SAFETY
8. Do not use heater if any part has been
under water. Immediately call a qualied
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
9. Turn off and unplug heater and let cool
before servicing. Only a qualied service
person should service and repair heater.
10. Operating heater above elevations of
4,500 feet could cause pilot outage.
11. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lbs. capacity.
12. Do not use this heater as a wood-burning
heater. Use only the logs provided with the
heater.
13. Do not operate heater if any log is broken.
Do not operate heater if any log is chipped
(dime-sized or larger).
14. To prevent sooting, follow the instructions
in Care and Maintenance (see page 21).
15. Do not add extra logs or ornaments such
as pine cones, vermiculite, or rock wool.
Using these added items can cause soot-
ing. Do not add lava rock around base.
Rock and debris could fall into the control
area of heater. After servicing, always
replace screen before operating heater.
16. This heater is designed to be smokeless. If
logs ever appear to smoke, turn off heater
and call a qualied service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and the
heater burning manufacturing residues.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equipment
or accessories, and repair and equipment ser-
vicing. The term “qualied agency” means any
individual, rm, corporation, or company that
either in person or through a representative
is engaged in and is responsible for:
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing,
or servicing equipment; that is experienced
in such work; that is familiar with all precau-
tions required; and that has complied with
all the requirement of the authority having
jurisdiction.

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200176-01A
SPECIFICATIONS
Model VFF15NLM
Gas Type Natural Gas Propane Gas
Maximum Input Rating 15,000 Btu/Hr 15,000 Btu/Hr
Minimum Input Rating 7,000 Btu/Hr 11,000 Btu/Hr
Pressure Regulator Setting 4" W.C. 9" W.C.
Inlet Gas Pressure*
(inches of water)
Max. 9" Max. 14"
Min. 5" Min. 11"
Ignition Electronic
Fireplace Dimensions (WxHxD) • 28" × 36" × 12 3/8"
Carton Dimensions (WxHxD) • 37 3/16" × 29 5/8" × 19 5/16"
Fireplace Weight • 100 lbs
Shipping Weight • 115 lbs
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS/pilot shuts off the heater if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with an electronic
piezo control system. This system requires
one AAA battery (provided).
THERMOSTATIC CONTROL
The control automatically cycles the burner
on and off to maintain a desired room
temperature.
2 GAS OPTIONS AVAILABLE
Your heater is equipped to operate on either
Propane/LP or Natural gas. The heater is
shipped from the factory ready for connect-
ing to Propane/LP. The heater can easily be
changed to Natural gas by having your quali-
ed installer follow the instructions on page
10 and the markings on the heater.
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
This heater is designed for vent-free op-
eration. State and local codes in some areas
prohibit the use of vent-free heaters.
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Mas-
sachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts the gas
cock must be a T-handle type. The State
of Massachusetts requires that a exible
appliance connector cannot exceed three
feet in length.
* For purposes of input adjustment.

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PRODUCT IDENTIFICATION
Figure 1 - Vent-Free Fireplace (shown without mantel)
Hood
Front Panel
Screen
Heater Controls
(Behind Panel)
WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combus-
tion. An unvented room heater produces ap-
proximately one (1) ounce (30 mL) of water
for every 1,000 BTUs (0.3 KWs) of gas input
per hour. Unvented room heaters are recom-
mended as supplemental heat (a room) rather
than a primary heat source (an entire house).
In most supplemental heat applications, the
water vapor does not create a problem. In
most applications, the water vapor enhances
the low humidity atmosphere experienced
during cold weather.
The following steps will help ensure that water
vapor does not become a problem.
1. Be sure the heater is sized properly for the
application, including ample combustion
air and circulation air.
2. If high humidity is experienced, a dehu-
midier may be used to help lower the
water vapor content of the air.
3. Do not use an unvented room heater as
the primary heat source.
UNPACKING
1. Remove top inner pack.
2. Tilt carton so that heater is upright.
3. Remove protective side packaging.
4. Slide heater out of carton.
5 Remove protective plastic wrap.
6. Hold the screen, lift, and pull forward.
7. Remove log set by cutting plastic ties.
8. Carefully unwrap log.
9. Check for any shipping damage. If heater
or log is damaged, promptly inform your
dealer where you bought the heater.

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200176-01A
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a conned space
or unusually tight construction
unless provisions are provided
for adequate combustion and
ventilation air. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap-
pliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
WARNING: This heater shall
not be installed in a room or
space unless the required vol-
ume of indoor combustion air
is provided by the method de-
scribed in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes.
WARNING: If the area in which
the heater may be operated is
smaller than that dened as
an unconned space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, the In-
ternational Fuel Gas Code, or
applicable local codes.

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VENTILATION AIR
AIR FOR COMBUSTION AND VENTILATION
Outlet
Air
Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic
Figure 2 - Ventilation Air from Inside
Building
Figure 3 - Ventilation Air from Outdoors
Or
Remove
Door into
Adjoining
Room,
Option 3
Ventilation Grills
Into Adjoining Room,
Option 2
12"
12"
Ventilation
Grills into
Adjoining
Room,
Option 1
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Rework worksheet, adding the space of the
adjoining unconned space. The combined
spaces must have enough fresh air to supply
all appliances in both spaces.

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200176-01A
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied ser-
vice person must install heater.
Follow all local codes.
WARNING: Never install the
heater
• in a bedroom or bathroom.
• in a recreational vehicle
• where curtains, furniture,
clothing, or other ammable
objects are less than 42" from
the front, top, or sides of the
heater
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
cause walls to discolor.
Figure 4 - Minimum Clearances to Wall
and Ceiling
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation air
may cause mildew to form too much moisture.
See Air for Combustion and Ventilation, pages
7 and 8.
CHECK GAS TYPE
Be sure your gas supply is right for your heat-
er. Otherwise, call dealer where you bought
the heater for proper type heater.
CLEARANCES TO
COMBUSTIBLES
WARNING: You must main-
tain the minimum clearances
shown in Figure 4. If you can,
provide greater clearances from
oor, ceiling, and joining wall.
Measure from outermost point
of heater.
Minimum Wall and Ceiling
Clearances
A. Clearances from outermost point of heater
to any combustible side wall should not be
less than 8".
B. Clearances from the heater to the ceiling
should not be less than 28".
Note: When heater is installed directly on
carpeting, tile or other combustible material,
other than wood ooring, the heater must be
installed on a metal or wood panel extending
the full width and depth of the heater.
Ceiling
28"
Min.
Side
Wall
Side
Wall
Front View
8"
Min.
8"
Min.

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INSTALLATION
Figure 5 - Side of Heater
Gas Connection
Yellow Natural Gas
Plunger Underneath
Plug
Blue Propane/LP Gas
Plunger Underneath
Dust Cover
Figure 6 - Gas Regulator
Insert Gas Fitting
for Natural Gas
Insert Gas Fitting
for Propane/LP Gas
GAS SELECTION
This appliance is factory
preset for propane/LP gas.
No changes are required for
connecting to propane/LP.
Only a qualied installer or service
technician can perform gas selec-
tion and connecting to gas supply.
CAUTION: Two gas line in-
stallations at the same time are
prohibited.
CAUTION: To avoid gas leak-
age for the gas not being used at
the inlet of regulator, a qualied
installer or service technician
must use supplied plug.
WARNING: Do not attempt to
access or change the setting of
the fuel selection means.
1. The inlet regulator is color coded for iden-
tication of the correct gas type. Blue is for
propane (LP gas) and yellow is for natural
gas.
2. The inlet regulator requires a 3/8" NPT
threaded tting. Apply a thread sealant
that is rated for use with the type of gas
that is being used.
3. Determine the type of gas that will be
used by the appliance. If your gas type is
Propane/LP remove the blue dust cover. If
your gas type is Natural gas remove plug
from natural gas inlet. Remove blue dust
cover from propane/LP inlet and install
plug. This will keep debris out of regulator.
Note: After the outside plug on the bottom
of the regulator has been removed, you will
notice a color coded plunger on the inside
of the regulator. This is normal. When the
inlet connection tting is inserted and
tightened, this plunger will be pushed
back by the fitting making all of the
adjustments to the gas being supplied.
Make sure the type of gas being
used is correct. Check to make
sure the connection tting is in
the correct inlet on the regula-
tor. Refer to Connecting to Gas
Supply, page 11.
If you are using natural gas
and the pilot will not light, see
Troubleshooting, page 23.
4. Apply thread sealant to the threads on
the connection tting. While pushing in,
rotate the tting clockwise until the threads
engage the regulator. After the tting has
been hand tightened into the regulator
use a wrench to complete tightening of
the tting.

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200176-01A
INSTALLATION
BUILT-IN FIREPLACE INSTALLATION
Figure 9 - Rough Opening for Wall
Installation
Figure 7 - Clearance to Combustibles
Figure 8 - Fireplace Clearances
WARNING: Do not allow any
combustible materials to overlap
the rebox front.
WARNING: Do not allow
combustible or noncombustible
materials to cover any necessary
openings like louvered slots.
WARNING: Never modify or
cover the louvered slots on the
front of the rebox.
Built-in installation of this replace involves
installing replace into a framed-in enclosure.
This makes the front of the replace ush
with wall. If installing a built-in mantel above
the replace, you must follow the clearances
shown in Figure 7.
NOTICE: Surface temperatures
of adjacent walls and mantels be-
come hot during operation. Walls
and mantels above the replace
may become hot to the touch.
If installed properly, these tem-
peratures meet the requirement
of the national product standard.
Follow all minimum clearances
shown in this manual (see Figure
4, page 9 and Figure 8).
1. Frame in rough opening. Use dimensions
shown in Figure 9 for the rough opening.
If installing in a corner, use dimensions
shown in Figure 10 (page 12) for the rough
opening. The height is 19", which is the
same as the wall opening above.
2. Carefully set replace in front of rough
opening with back of replace inside wall
opening.
1/4" Clearance to Facia
3/8" Clearance to Sides, Back and Top
15 5/8"
16"
28"
5"
4"
6"
8"
10"
12"
To
Ceiling
Hood Top
Fireplace
Safe Zone
12"
9"
6"
3"
1
1
/
2
"
1 3/4"
Slope
Factor
19 3/5"
26 1/8"
11"
9 1/4"
15 5/8"

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12
INSTALLATION
3. Attach gas line to replace gas regulator.
See Connecting to Gas Supply, page 13.
4. Check all gas connections for leaks. See
Checking Gas Connections, page 15.
IMPORTANT: When nishing your rebox,
combustible materials such as wall board,
gypsum board, sheet rock, drywall, plywood,
etc, must have 1/2" clearance to the sides
and top of the rebox. Combustible materials
should never overlap the rebox front facing.
Figure 10 - Rough Opening for Corner
Installation
Figure 11 - Installing Fireplace Insert Into
Mantel
CABINET MANTEL
If using a cabinet mantel, assemble following the instructions included with
the mantel at this time.
Note: Some mantels are designed with physical and chemical distress to
enhance the realistic appearance of the wood.
19"
25
1
/
8
"
90°
15 5/8"
36 1/2"
1. Carefully push the replace insert into
the mantel from the front as shown in
Figure 11.
2. Position the replace against the wall in
the desired location.

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200176-01A
INSTALLATION
CONNECTING TO GAS SUPPLY
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
into gas piping and/or ttings.
CAUTION: Use pipe joint
sealant that is resistant to gas
(Propane/LP or Natural Gas).
Before installing heater, make sure you have
the items listed below:
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to natural gas and pro-
pane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local codes)
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase
the optional CSA design certied equipment
shutoff valve from your dealer.
Typical Inlet Pipe Diameters
Use 3/8" black iron pipe or greater. Installa-
tion must include an equipment shutoff valve,
union, and plugged 1/8" NPT tap. Locate NPT
tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure
12, page 14).
IMPORTANT: Install an equipment shutoff
valve in an accessible location. The equip-
ment shutoff valve is for turning on or shutting
off the gas to the appliance.
For propane/LP installations, apply pipe
joint sealant lightly to male threads. This will
prevent excess sealant from going into pipe.
Excess sealant in pipe could result in clogged
heater valves.
WARNING: A qualied ser-
vice technician must connect
heater to gas supply. Follow all
local codes.
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: For natural gas,
Never connect heater to private
(non-utility) gas wells. This gas is
commonly known as wellhead gas.
WARNING: Do not over-
tighten gas connections.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
CAUTION: For natural gas,
check your gas line pressure
before connecting heater to gas
line. Gas line pressure must be
no greater than 9" of water. If gas
line pressure is higher, heater
regulator damage could occur.
CAUTION: For propane/
LP gas, never connect heater
directly to the gas supply. This
heater requires an external regu-
lator (not supplied). Install the
external regulator between the
heater and gas supply.

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14
Figure 12 - Gas Connection
* Purchase the optional CSA design-certied equipment
shutoff valve from your dealer.
The installer must supply an external regula-
tor. The external regulator will reduce incom-
ing gas pressure. You must reduce incoming
gas pressure to between 11" and 14" of water.
If you do not reduce incoming gas pressure,
heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 13. Pointing the vent down
protects it from freezing rain or sleet.
Figure 13 - External Regulator
with Vent Pointing Down
Figure 14 - Gas Regulator Location and
Gas Line Access into Stove Cabinet
External
Regulator with
Vent Pointing
Down
Propane/LP
Supply Tank
Equipment
Shutoff Valve
Ground
Joint Union
3/8" NPT
Pipe Nipple
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Test Gauge
Connection*
Sediment
Trap
Tee Joint
Pipe Nipple
Gap
3" Minimum
Gas Regulator
Inlet Connector
Install sediment trap in supply line as shown
in Figure 12. Place sediment trap where it is
within reach for cleaning. Place sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contami-
nants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
Natural Gas
From Gas Meter
(5" W.C.** to 9"
W.C. Pressure)
Propane/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
INSTALLATION

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15
200176-01A
Figure 15 - Equipment Shutoff Valve
CHECKING GAS CONNECTIONS
Open
Closed
Equipment
Shutoff Valve
Control Valve
Location
Control Valve
Location
Equipment
Shutoff Valve
Equipment Shutoff Valve
External Regulator with
Vent Pointing Down
Propane/LP
Supply Tank
Figure 16 - Checking Gas Joints for
Propane/LP Gas
Figure 17 - Checking Gas Joints for
Natural Gas
Gas Meter
INSTALLATION
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply
a noncorrosive leak detection
uid to all joints. If bubbles form,
there is a leak. Correct all leaks
at once.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect heater with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping sys-
tem. Pressures in excess of 1/2 PSIG will
damage heater regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping sys-
tem. Apply noncorrosive leak detection
uid to all joints. If bubbles form, there
may be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig-
ure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equip-
ment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 16 or
17). Apply a noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
4. Correct all leaks at once.

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16
Log #1
Log #2
Log #3 Log #4
Rear Plate
PRESSURE TESTING HEATER GAS CONNECTIONS
INSTALLING LOGS
Figure 19 - Installing Log #1
Figure 20 - Installing Log #2
Figure 21 - Installing Log #3 & #4
Figure 18 - Stove Cabinet
INSTALLATION
1. Open equipment shutoff valve (see Figure
15, page 16).
2. Open main gas valve located on or near
gas meter for natural gas or open pro-
pane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 16 or
17, page 15). Apply a noncorrosive leak
detection uid to all joints. Bubbles form-
ing show a leak.
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on
page 18). Check all other internal joints
for leaks.
7. Turn off heater (see To Turn Off Gas Ap-
pliance, page 19).
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
CAUTION: After installation,
and periodically thereafter,
check to ensure that no ame
comes in contact with any log.
With the heater set to high, check
to see if ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contact-
ing logs will create soot.
1. Install log #1 on the rear plate as shown
in Figure 19.
2. Install log #2 as shown in Figure 20.
3. Install log #3 and log #4 as shown in
Figure 21.
IMPORTANT: Make sure logs do not cover
any burner ports. It is very important to install
the logs exactly as instructed. Do not modify
logs. Use only logs supplied with heater.

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200176-01A
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a
re or explosion may result caus-
ing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualied service technician. Force or
attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
BATTERY INSTRUCTIONS
CAUTION: Do not dispose of
batteries in re, batteries may
explode or leak.
• Battery is included.
• Remove battery when depleted.
• Be sure to observe proper polarity (+/-)
when installing or replacing the battery.
Damage due to improper battery installation
may void the warranty on the product.
• For long periods of non-operation, remove
batteries from all components for safety.
Unscrew ignitor cap and install a AAA battery
with the + pointing out. Replace cap. Figure 22 - Installing Battery in Ignitor
AAA
Battery
Positive
UP
INSTALLATION

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18
WARNING: You must oper-
ate this heater with the screen
in place. Make sure screen is
installed before running heater.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
1. STOP! Read the safety information on
page 17.
2. Unscrew ignitor cap and install a AAA bat-
tery with the + pointing out. Replace cap.
3. Make sure equipment shutoff valve is fully
open.
4. Turn control knob clockwise to the
OFF position.
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and near
the oor. If you smell gas, STOP! Follow
"B" in the safety information above. If you
do not smell gas, go to the next step.
6. Turn control knob counterclockwise
to the PILOT position. Press in control
knob for ve (5) seconds (see Figure 23).
Note: The rst time that the heater is oper-
ated after connecting the gas supply,the
control knob should be pressed for about
thirty (30) seconds. This will allow air to
bleed from the gas system. If pilot does not
stay lit, refer to Troubleshooting, pages 23
though 26. Also contact a qualied service
technician or gas supplier for repairs. Until
repairs are made, light pilot with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
7. With control knob pressed in, push down
and release ignitor button. This will light
pilot. The pilot is attached to the rear
of the front of burner. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, pages 23 though 26.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs
are made, light pilot with match. To light
pilot with match, see Manual Lighting
Procedure, page 19.
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety inter-
lock system. Wait one (1) minute before
lighting pilot again.
9. Turn control knob counterclockwise
to desired heating level. The main burner
should light. Set control knob to any heat
level between HI and LO (5 and 1).
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
WARNING: If input gas
type is NG, make sure NG pilot
burner ignites. If input gas type
is LP, make sure LP pilot burner
ignites.
LIGHTING INSTRUCTIONS
Figure 23 - Control Knob in the OFF
Position
Ignitor Button
Control Knob
OPERATION

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19
200176-01A
OPERATION
Shutting Off Heater
Turn control knob clockwise to the
OFF position.
Shutting Off Burner Only (pilot
stays lit )
Turn control knob clockwise to the
PILOT position.
1. Remove screen by lifting and pulling
forward.
2. Follow steps 1 through 5 under Lighting
Instructions, page 18.
3. With control knob in PILOT position, strike
match, and hold near pilot. Press in control
knob; pilot should light.
4. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
5. Make sure the heater screen is in place
before operating heater.
THERMOSTAT CONTROL OPERATION
The thermostatic control used on this model
differs from standard thermostats. Standard
thermostats are set to a specic tempera-
ture such as 72°. The control of this heater
establishes a "comfort level". In order for the
thermostat to operate effectively, the heater
should be the main source of heat in the room.
Follow the instructions for lighting the heater
on page 18. When the room reaches the
desired comfort level, rotate the control knob
clockwise slowly to the point where
the main burner extinguishes (this point on
the dial will change depending on the room
temperature), then back counterclockwise
, just until the ame reignites. Leave the
knob in this position. As the room temperature
increases, the burner will "turn to LOW" setting
or extinguish. When the room temperature
cools, the heater will come back on. If left
at this set point, the thermostat will turn the
main burner off and on as needed to maintain
the temperature at this comfort level setting.
Note: The thermostat sensing bulb measures
the temperature depending on housing con-
struction.
TO TURN OFF GAS TO APPLIANCE
MANUAL LIGHTING PROCEDURE

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20
Approx. 3"-6" Above Top of Logs
More Than 8" Above Top of Logs
Approx. 3"-6" Above Top of Logs
More Than 8" Above Top of Logs
Figure 24 - Correct Pilot Flame Pattern
(Natural Gas shown) Figure 25 - Incorrect Pilot Flame Pattern
(Natural Gas shown)
Figure 26 - Correct Burner Flame Pattern
with Control Knob Set to HI (5)
Figure 27 - Incorrect Burner Flame
Pattern with Control Knob Set to HI (5)
BURNER FLAME PATTERN
Figure 26 shows a correct burner ame pattern. Figure 27 shows an incorrect burner ame
pattern. If burner ame pattern is incorrect then:
• turn heater off (see To Turn Off Gas to Appliance, page 19).
• see Troubleshooting pages 23 through 26.
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the tting at the entrance to the burner. These
holes may become blocked with dust or lint. Periodically inspect these holes for any blockage
and clean as necessary. Blocked air holes will create soot.
NG
3-3.5" WC
Natural Gas
Shown
LP
8-11" WC
NG
3-3.5" WC
Natural Gas
Shown
LP
8-11" WC
INSPECTING BURNERS
IMPORTANT: Owner’s should check pilot ame pattern and burner ame pattern often.
Incorrect ame patterns indicate the need for cleaning (see Care and Maintenance,
page 21) or service.
WARNING: Only a qualied service person should service and
repair heater. This includes maintenance requiring replacement or
alteration of components.
PILOT FLAME PATTERN
Figure 24 shows a correct pilot ame pattern.
Figure 25 shows an incorrect pilot ame pat-
tern. The incorrect pilot ame is not touching
the thermocouple. This will cause the ther-
mocouple to cool, which shuts the heater off.
If pilot ame pattern is incorrect, as shown
in Figure 25
• turn heater off (see To Turn Off Gas to Ap-
pliance, page 19)
• see Troubleshooting pages 23 through 26.
WARNING: If yellow tipping
occurs, your heater could pro-
duce increased levels of carbon
monoxide. If the burner ame
pattern shows yellow tipping,
follow instructions below.
Notice: Do not mistake orange ames with
yellow tipping. Dirt or other ne particles enter
the heater and burn causing brief patches of
orange ame.