embrava Desk Sign User manual

Installation Guide
Embrava Desk Sign
embrava ®

What’s inside
Before you start
In the Box
Connecting the Desk Sign
Powering the Desk Sign
Networking the Desk Sign
Mounting the Desk Sign
Troubleshooting
Mount Accessories
Mounting on a Desk
03
04
05
06
08
12
13
22
Mounting on a Partition
Mounting on Glass
14
16
18
20
Mounting on a Wall

What’s inside
Before you start
In the Box
Connecting the Desk Sign
Power
Network
Mounting the Desk Sign
Troubleshooting
Partition/Desk Mount
Wall/Glass Mount
02
03
04
05
06
04
05
06
06
Before you start
INSTALLATION GUIDE 03
First things first, before you power on and have your Desk Sign manage a workspace you must first have registered and have
access to the Embrava Device Management System (DMS) Portal as shown below:
From within the Embrava DMS, you can connect to your specific Integrated Workplace Management System (IWMS), maps Desk
Signs to workspaces and configure your different alerts on the Desk Sign.
If you are yet to register for access to the Embrava DMS please contact support here: https://www.embrava.com/support-call

In the Box
INSTALLATION GUIDE 04
Once you’ve received your Desk Sign, you will find the following included in the box:
Serial number and MAC addresses on
packaging and device to help setup and
network configuration
USB Type-C to USB-A male cable used to
power the Desk Sign.
Desk Box Unit Box Desk Sign USB cable

Connecting the Desk Sign
05
Powering the Desk Sign
Networking the Desk Sign

Powering the Desk Sign
INSTALLATION GUIDE 06
Follow the steps below to connect your Desk Sign to power:
1. Remove the cable cover from the back of
the device as shown below:
2. Connect the USB-C end of the USB cable
provided into the USB-C adaptor into the
back of the device. Alternatively, connect an
Ethernet cable into the Ethernet adaptor
into the back of the device.
3. Replace the cable cover as shown below
and then plug the USB-A end of the USB
cable provided into a USB-A power source.
Alternatively, connect the other side of the
Ethernet cable connected in step 2 to a
Power of Ethernet (PoE) network.
Ethernet adaptor for PoE power or USB-C
adaptor for USB power.

Powering the Desk Sign
INSTALLATION GUIDE 07
4. Once the Desk Sign has been connected
to power the screen on the right will be
displayed:
Boot process messages
Call to action messages
Firmware version listing

Networking the Desk Sign
INSTALLATION GUIDE 08
1. Connect your Desk Sign to USB power as
described in the Powering the Desk Sign
section of this guide. Once powered up the
screen below will be displayed.
2. As the Desk Sign boots up, the screen
below will be displayed for you to choose a
Wi-Fi network. If this screen is not
displayed, tap the screen when the “Tap
anywhere to open Wi-Fi network list”
message is displayed as shown in the
image of point 1 to see the network list.
3. Tap the name of your preferred Wi-Fi
network, enter the password and select
“Yes” on the screen below to have the Desk
Sign connect to your selected Wi-Fi
network.
Wireless network connectivity
Note: Your wireless network requires
outbound access to port 443 and port
8883 for the Desk Sign to function.

Networking the Desk Sign
INSTALLATION GUIDE 09
4. The Desk Sign will now attempt to
connect to the Embrava DMS over the
selected Wi-Fi network.
5. Once successfully connected to the
Embrava DMS, the Desk Sign will pull down
its configuration and display the
“Configuration Successful” screen as shown
below.
6. The Desk Sign will now reboot applying
its configuration and then display the
availability of its mapped workspace as
shown below. The Desk Sign is now ready
to be mounted at its assigned workspace.
Wireless network connectivity
Note: Your wireless network requires
outbound access to port 443 and port
8883 for the Desk Sign to function.

Networking the Desk Sign
INSTALLATION GUIDE 10
Wired network connectivity
Note: Your wired network requires
outbound access to port 443 and port
8883 for the Desk Sign to function.
1. Connect an Ethernet cable into the
Ethernet adaptor on the back of the Desk
Sign as shown below.
2. Connect your Desk Sign to power as
described in the Powering the Desk Sign
section of this guide. Once powered up the
Desk Sign will begin to connect over the
wired network as shown below.
Ethernet adaptor
3. Once successfully connected to the
Embrava DMS, the Desk Sign will pull down its
configuration and display the “Configuration
Successful” screen as shown below.

Networking the Desk Sign
INSTALLATION GUIDE 11
4. The Desk Sign will now reboot applying
its configuration and then display the
availability of its mapped workspace as
shown below.
The Desk Sign is now ready to be mounted
at its assigned workspace.
Wired network connectivity
Note: Your wired network requires
outbound access to port 443 and port
8883 for the Desk Sign to function.

Mounting the Desk Sign
12
Mounting on a Partition
Mounting on a Desk
Mounting on a Wall
Mounting on Glass
Mount Accessories

Mount Accessories
INSTALLATION GUIDE 13
Note: The Partition/Desk Mount and
Wall/Glass mount are sold separately
from the Desk Sign.
The Desk Sign can be mounted using 2 different mounts as illustrated below:
Partition/Desk Mount
SKU: MNTPART01
Mount bracket
Adhesive stickers
Screw hooks
Mount plate
Plate screws
Plate adhesive
Rear cover
Rear cover adhesive
Wall/Glass Mount
SKU: MNTMAG01

Mounting on a Partition
INSTALLATION GUIDE 14
Partition/Desk Mount (SKU: MNTPART01)
Note: When applying adhesive stickers to a surface
be sure to first clean the surface and apply at least
10 seconds of pressure when applying.
1. Using the Partition/Desk mount, screw
the screw hooks into positions 1 and 3 as
shown below to ensure the Desk Sign LED
bar is placed just above the partition for
clear visibility once mounted.
2. Peel one side of the adhesive stickers
and apply them to the correct positions on
the mount bracket as shown below.
3. Peel the other sides of the adhesive stickers
and place the mount bracket in position
placing pressure on both the top and sides of
the mount to ensure it holds to the surface.
1.
2.
3.
4.

Mounting on a Partition
INSTALLATION GUIDE 15
4. Connect the Desk Sign to power and
slide the device onto the screw hooks of
the mount bracket to lock it into position.
There are several options to hide the cabling
when mounting on a partition:
1. Use conduit.
2. Route the USB cable through the cable
channel so that the cable can exit and be
hidden from the top of the device as
shown in the image on the right.
3. Use the Wall mount and create a hole to
hide the cabling as illustrated in Step 2 of
Mounting on a Wall.
1.
2.
3.
4.
Tips for hiding cabling
Partition/Desk Mount (SKU: MNTPART01)

Mounting on a Desk
INSTALLATION GUIDE 16
Note: When applying adhesive stickers to a surface
be sure to first clean the surface and apply at least
10 seconds of pressure when applying.
1. Using the Partition/Desk Mount, screw
the screw hooks into positions 2 and 4 as
shown below to ensure the Desk Sign LED
bar does not protrude the desk edge once
mounted.
2. Peel one side of the adhesive stickers
and apply them to the correct positions on
the mount bracket as shown below.
3. Slide the Desk Sign onto the screw hooks of
the mount bracket to lock it into position and
run the USB cable along the cable channel of
the mount to a power source as shown below.
1.
2.
3.
4.
Partition/Desk Mount (SKU: MNTPART01)

Mounting on a Desk
INSTALLATION GUIDE 17
To completely hide the cabling when mounting on a desk, you can use the Wall Mount and
create a hole in the desk to route the cable as shown below. See the Mounting on a Wall
section for more details on how to prepare a hole when hiding cables with the Wall Mount.
1.
2.
3.
4.
Tips for hiding cabling4. Peel the other sides of the adhesive
stickers and place the mount and device in
position placing pressure on both the top
and sides of the mount to ensure it holds
to the surface.
Partition/Desk Mount (SKU: MNTPART01)

Mounting on a Wall
INSTALLATION GUIDE 18
Wall/Glass Mount (SKU: MNTMAG01)
1. Remove the mount plate and 4 screws
from the Wall/Glass mount packaging as
shown below.
2. Screw the mount plate into position and
create a hole 1.5in x 0.6in (40mm x 15mm)
directly below the Wall Mount as illustrated
below:
3. Route your power/network cables
through the hole and into the back of the
device. Replace the cable cover as shown
below.
0.6in (15mm)
1.5in (40mm)

Mounting on a Wall
INSTALLATION GUIDE 19
4. Attach the Desk Sign to the hook screws
of the mount plate and slide the device
down to lock it in position.
Wall/Glass Mount (SKU: MNTMAG01)

Mounting on Glass
INSTALLATION GUIDE 20
1. Remove the mount plate, rear cover and
3M adhesives from the Wall/Glass mount
packaging as shown below.
2. Peel one side of the plate adhesive and
apply it to the back of the wall plate. Do the
same for the rear cover as shown below.
3. Peel the other side of the plate adhesive
and place the mount plate into position on
the glass surface following the note above.
Note: When applying adhesive stickers to a surface
be sure to first clean the surface and apply at least
10 seconds of pressure when applying.
Wall/Glass Mount (SKU: MNTMAG01)