Emery Thompson CB-350 Owner's manual

INSTALLATION OPERATION
CLEANING MAINTENANCE
CB-350
BATCH FREEZER

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STATE LAW REQUIRES THAT THE
ELECTRICAL POWER TO
THIS MACHINE BE INSTALLED
ONLY
BY A LICENSED ELECTRICIAN
FAILURE TO HAVE A LICENSED ELECTRICAN
INSTALL THIS MACHINE WILL
VOID YOUR WARRANTY
<<< CAUTION >>>
CB-350 COUNTERTOP BATCH FREEZER
<<< WARNING >>>
1. SECURE ALL PANELS TO THE MACHINE BEFORE TURNING
ON THE ELECTRIC.

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TABLE OF CONTENTS
Section 1
WARRANTY
Page 3
Section 2
SAFETY
Page 6
Section 3
UNPACKING
Page 8
Section 4
INSTALLATION
Page 9
Section 5
CLEANING & SANITIZING
Page 11
Section 6
OPERATION
Page 13
Section 7
OPERATING THE TOUCH SCREEN
Page 14
Section 8
CARE & MAINTENANCE
Page 25
Section 9
DESCRIPTION OF FUNCTION
Page 27
Section 10
ELECTRICAL DIAGRAM
Page 28
Section 11
TROUBLESHOOTING
Page 29
Section 12
PARTS DIAGRAMS
Page 32
Section 13
RECIPES
Page 34

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Section 1 WARRANTY
Emery Thompson Machine and Supply Company, Inc.
12 Month Limited Warranty on New Freezers
Notice: The machine warranty starts when you receive your
machine.
Except as limited and conditioned hereafter, The Emery Thompson
Machine and Supply Company, Inc. (hereinafter referred to as the
machine and all parts thereof to be free from defects in material and
workmanship for a period of twelve (12) months from the date of
shipment
to be inoperative due to defects in material or factory workmanship.
Caution: This warranty is valid only if required service is provided by
an authorized agent of Emery Thompson Machine and Supply
Company or person or persons directly authorized by Emery Thompson
to perform the necessary repairs. Emery Thompson can be reached at
718-588-7300-factory, 352-796-0720-fax or
[e-mail] electronic mail.
Definitions.
deemed to mean that person, firm, or association, or corporation for
whom the equipment referred to herein is originally sold to. The term
located at 15350 Flight Path Drive, Brooksville, FL 34604 U.S.A.
Labor and Transportation Charges. Emery Thompson Machine and
Supply Company assumes no liability under the warranty for any
transportation charges or labor expenses incident to its work under
this warranty, such transportation expenses and labor costs to be
assumed and paid by the Purchaser.

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Use and Care of Machine. Purchaser shall only use the machine in
accordance with t
no liability under this Warranty or otherwise shall attach by reason of
a defect caused by negligence, abnormal use, misuse or abuse of said
machine, or for any accident that may occur to said machine or any
part thereof after said machine has left the factory of the Company,
nor for any defect that may arise by placing any part in said machine
which has not been manufactured or approved by the Company.
lean, lubricate
-rings, gaskets, front
bearing, rear bearing, scraper blades, drive shaft, water valve. (3)
handle parts properly, resulting in breakage; or (4) use unauthorized
service agencies.
Purchaser shall not remove, alter or deface the serial number on said
machine and there shall be no liability of Emery Thompson Machine
and Supply Company if any of same shall occur.
Repair or Replacement of Defective Parts.
under this warranty is limited to the repair of defective parts at the
inventory. In the event the Company ships a replacement part prior to
the return of the defective part, payment will be required for said part
and credit issued or reimbursement made only if the defective part is
returned within thirty (30) days from replacement date.
WARNING: The use of alternate refrigerants will void your warranty.
rear panel of machine).
Emery Thompson Machine andSupply Company, Inc. reserves theright
to make design changes, or to make additions to, or improvements on
its products without imposing any obligation on itself to make such
changes on its products previously manufactured.

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THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES UNDER THE LAW, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
RESPECT TO ANY EMERY THOMPSON FREEZER SHALL BE REPAIR OR
REPLACEMENT OF DEFECTIVE COMPONENTS UNDER THE TERMS OF
THIS WARRANTY.
WHAT IS NOT COVERED BY THIS WARRANTY Emery Thompson
Machine
or replacement of parts, subject to the additional limitations below.
This warranty neither assumes nor authorizes any person to assume
obligations other than those expressly covered by this warranty. NO
CONSEQUENTIAL DAMAGES. EMERY THOMPSON IS NOT
RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION, LOSSES, OR DAMAGES ARISING FROM FOOD OR
PRODUCT SPOILAGE REGARDLESS OF WHETHER OR NOT THEY
RESULT FROM REFRIGERATION FAILURE. WARRANTY IS NOT
TRANSFERABLE; this warranty is not assignable and applies only in
favor of the original purchaser/user to whom delivered. ANY SUCH
ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN
AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR LABOR
COVERAGE FOR COMPONENT FAILURE OR OTHER THE WARRANTY
AS PROVIDED IN OUR INSTRUCTION MANUAL WITH THE UNIT AND AT
www.emerythompson.com. EMERY THOMPSON will not be held
responsible for the following external factors: ALTERATION, NEGLECT,
ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR
INSTALLATION, FIRE, FLOOD, ACTS OF GOD, OR IMPROPER
ELECTRICAL CONNECTIONS. EMERY THOMPSON IS NOT
RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR
DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER
FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR
VOLTAGE DROPS TO THE UNIT. THERE ARE NO IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

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NO DISTRIBUTOR, DEALER OR OTHER PERSON IS AUTHORIZED TO
MAKE ANY COMMITMENT OR ASSUME ANY LIABILITY ON BEHALF OF
EMERY THOMPSON MACHINE AND SUPPLY COMPANY, INC. BEYOND
THIS WARRANTY. THERE ARE NO WARRANTIES, WHICH EXTEND
BEYOND THE DESCRIPTION ON THE FACE HEREOF.
Section 2 SAFETY
First, be sure to read and understand this machine manual, and
familiarize yourself and other operators with the machine
features, its operation, cleaning, and maintenance.
Your machine is equipped with several important safeguards
that should never be removed or altered. DO NOT remove the
following items:
•Inlet spout lid restricts fingers from coming in
contact with moving blades/dasher.
•Door discharge guard restricts fingers and utensils
from coming in contact with moving blades/dasher.
Also, in combination with the discharge chute,
funnels product into smaller containers neatly.
The sides, front, and rear section of the machine have ventilation
openings in them. All but the rear panel are louvered to deflect
food and splashing liquids away from the inside. Never spray
water directly at/into these openings.
If your machine is set up with a plug on the end of its cord, make
absolutely sure your hands are dry when plugging it in, or
unplugging it.
When operating the machine, avoid distractions such as
conversations, television, small children, etc.

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The door and the dasher are heavy parts and are slippery when
wet. Use extreme care handling them. Keep the floor and work
area neat and dry to avoid slippage. Do not use the top of the
machine as a storage spot.
In addition to the above:
•DO NOT operate your machine unless it was wired,
grounded, and properly fused by a licensed electrician.
•DO NOT put fingers, hands or any utensils in either the
inlet spout or door outlet.
•DO NOT operate the machine unless it is properly
assembled, and all guards are in place.
•DO NOT force any of the (washable) parts together or
into/on the machine. All parts should fit together easily.
•DO NOT operate the machine with the freezing cylinder
empty.
•DO NOT
only water in the freezing cylinder.
•DO NOT let your product over-freeze during production.
This is the most common mistake a new operator makes.

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Section 3 UNPACKING
Carefully inspect the pallet and shipping carton for any signs of
damage during shipment; if damage is suspected, have the
freight company note it on the bill of lading and take
photographs.
The shipping carton is stapled to two wooden runners inside*.
Using a razor knife, carefully cut through the carton all the way
around its perimeter JUST ABOVE the staple line. The carton is
approx. ½thick. Once free, the carton should be lifted straight
up and off of your machine. You will find a small box of parts that
will be explained in subsequent sections; set them, as well as all
paperwork, aside in a safe place.
The machine is bolted to the pallet it was shipped on from the
the upper planks of the pallet, and into the machine frame.
Remove all four bolts, and also unscrew one wooden side runner
from the pallet. The machine will now be free from the pallet.
Save all components; they can be used at a later date to safely
move the machine.

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Section 4 INSTALLATION
Your new machine weighs 275 pounds and has momentum when
running; therefore, it must be operated on a
surface/stand/counter capable of supporting it. It will take a
minimum of two people to safely lift it.
In the smaller carton that was included with the machine, there
are 4 screw-in feet; these should be installed into the threaded
previously bolted to the shipping pallet. These allow for minor
uneven surfaces.
NOTE: If you also purchased the heavy-duty machine stand, you
will not be using these feet; follow instruction in the kit that
comes with the stand.
The stainless-steel shelf clips onto the louvers on the front lower
panel; it is adjustable for various height containers/trays.
NOTE: The protective plastic film on most outer surfaces of the
machine protects the finish during shipping. This film MUST be

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removed prior to operation of the machine to allow proper
airflow and heat dissipation.
The machine MUST be able to pull in cool, clean room air from its
rear intake. It requires a minimum of 10 inches of clear,
unobstructed space on all 4 sides. Failure to allow the adequate
spacing and/or not removing the protective plastic film may
result in poor performance, overheating, and shutdown.
ELECTRICAL CONNECTION: The model CB350 machine comes
with a 72-inch-long flexible power cord that has an L14-20
locking male plug installed on it. It MUST ONLY be connected to
the provided matching receptacle on a dedicated and fused 20-
amp circuit. Your machine has a wiring tag on its cord, as well as
electrical specifications on its serial number tag on the rear of
the machine. Your electrician can also call us for technical
information if necessary, during business hours.
IMPORTANT NOTE: This machine will not work if it is connected to
a GFCI circuit. If the local electrical code requires that the machine
be connected to a GFCI circuit, contact Tech Support at Emery
Thompson for further instructions.

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Section 5 CLEANING & SANITIZING
NOTE: Your local or state health inspector will always have
jurisdiction over the methods and cleaners he/she prefers for the
proper cleaning and sanitizing of this type of equipment. Our
instructions are based on industry standard methods but should
be discussed with your inspector.
The first step toward insuring a clean and sanitary machine is to
understand the various parts that will or could come in contact
with the food product. Please see Diagrams 1A (Page 31) and 1B
(Page 32) to familiarize yourself with these parts.
All of these parts are dishwasher safe and relatively small, so the
easiest way to clean them is to carefully arrange them in a
dishwasher, positioning them so that open holes, pockets, and
internal areas face down and stand the best chance of being hit
with hot soapy water. Any of these parts can alsobe cleaned with
liquid dish detergent and hot water, so long as they are
thoroughly rinsed. The inside of the cylinder will have to be

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manually wiped out with warm soapy water and thoroughly
rinsed.
The following list of components should be cleaned at the end of
the day/shift, or if food product has sat in the machine for one
hour or more:
-all parts on diagram 1A
-
(these parts are inaccessible, and do not come in contact
with food). Part #2 of this assembly protrudes into the
freezer and should be cleaned/wiped when cylinder is
cleaned.
Prior to each use your machine must be sanitized. The purpose
of sanitization is to kill any bacteria that may have grown on any
food-contact part or surface.
To properly sanitize your machine, it must first be reassembled
after cleaning. Before putting the dasher/blades assembly back
into the machine, note the end of the dasher shaft has two o-
rings in it. These two o-rings, and the circumference of the shaft
just forward and rearward of the o-rings should have a generous
coating of food-grade grease wiped on them (See diagram
1B/Dasher shaft, and Part 6 O-Rings, Page 32). Once installed,
any grease pushed off the shaft can be wiped off with a paper
towel. NOTE: Before installing dasher/blade assembly into
cylinder, ensure that the rounded end of each scraping blade is
toward the rear. (See Diagram 1B, Page 32.)
When the machine is fully assembled, with the door in place, and
the four knobs hand tightened (do NOT use any tools), it is ready
to be sanitized.

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Section 6 OPERATION
Your new batch freezer is very easy to operate, with only two
parts and features should be learned and understood.
On the upper right of the face of the machine, there is a
pushbutton switch. This energizes the refrigeration condensing
unit. Push in the button push in on the button for
button will illuminate blue. Ensure
that the button

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Section 7 OPERATING THE TOUCHSCREEN
The CB-350 touchscreen is a powerful device filled with intuitive
operating screens and helpful videos. This section will explain
how to navigate the screens for safe and proper operation of the
machine.
7.1 The SCREEN SAVER
After applying power to the machine, the SCREEN SAVER screen
displays the rotating ET symbol. To begin operating the machine
or to watch a help video, touch the screen. The screen saver will
appear after 1 minute of the screen not being touched unless the
RUN screen is active.

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7.2 The I WANT TO: Screen (Also called the HOME screen)
After touching the screen, the I WANT TO:/HOME screen is
displayed. You can choose to MAKE ICE CREAM or GET HELP.
Press the MAKE ICE CREAM button.

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7.3 The CHOOSE RECIPE Screens
If you selected MAKE ICE CREAM from the I WANT TO:/HOME
screen, the next screen you will see is the CHOOSE RECIPE
screen. This screen allows the operator to choose the desired
amount of overrun by the product name. (See the
Overrun/Product/Speed chart on page 11, section 5.4.) This is
the first screen of two CHOOSE RECIPE screens. Press the MORE
RECIPIES button to go to the second screen or press the HOME
button to go back to the I WANT TO:/HOME screen.
When you are on the second CHOOSE RECIPE screen, you can
press the PREVIOUS RECIPIES button to return to the first
CHOOSE RECIPE screen or you can press the HOME button to go
back to the I WANT TO:/HOME screen. Press the button that

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corresponds to the product you want to make on either screen
and you will be taken to the START screen for that product.
7.4 The OVERRUN/PRODUCT/SPEED Chart
OVERRUN/PRODUCT/SPEED
Desired Overrun
(%)
Product Name
Dasher Speed
(RPM)
100
Homemade
234
65
Super Premium
165
65
Frozen Yogurt
160
50
Gelato
140
40
Cream Ice
200
40
Sherbet
200
35
Custard
135

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30
Dairy Free
160
15 17
Italian Ice
234
15 17
Sorbet/Sorbetto
234
15
Frozen Lemonade
234
7.5 The START Screen
On the START screen you will find the name of the product you
have selected at the top, and the speed that the dasher will turn
in the middle of the two circles, when the START button is
pressed. You will also find the MANUAL SPEED UP and DOWN
buttons. These buttons can be used to adjust the dasher speed
up and down as desired. The speed will change in 5 RPM
increments each time the button is pressed. You will also see the
status of the blades where it says BLADES STOPPED. The HOME
button will take you back to the I WANT TO:/HOME screen and
the BACK button will take you back to the CHOOSE RECIPE
screen.

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7.6 The RUN Screen
When the START button is pressed, the RUN screen is displayed,
and the dasher and scraper blades begin to spin. You will see that
the START button changes to a STOP button, the blades
animation begins spinning, and the BLADES STOPPED message
changes to BLADES SPINNING. The MANUAL SPEED UP and
DOWN buttons can be pressed to change the speed of the dasher
if desired. Once the FREEZE switch is pressed, the BACK button
in the upper right-hand corner of the screen changes to a timer
UP
DOWN