Enable-IT 8202 Use and care manual

1997 - 2006 EN A B L E -I T -Pr o pr i e t ar y a n d C on fi d e nt i al
Enable-IT 8202 Single Pair
Wallplate Switch
Technical Reference Guide


375 N. Stephanie Street
Suite 1411
Henderson, NV 89014-8909
T [phone]
F [phone]
www.enableit.com
[e-mail]
PO Box 1306
Crows Nest, NSW, 2065
T [phone]
F [phone]
www.enable-it.net.au
[e-mail]

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Copyright © 1997 - 2008 Enable-IT, Inc. All rights reserved. No part of this documentation
may be reproduced in any form or by any means or used to make any derivative work (such
as translation, transformation, or adaptation) without written permission from Enable-IT, Inc.
Enable-IT, Inc. reserves the right to revise this documentation and to make changes in
content from time to time without obligation or notice on the part of Enable-IT, Inc. to provide
notification of such revisions or changes.
Enable-IT, Inc. provides this documentation without warranty, term, or condition of any
kind, either implied or expressed, including, but not limited to, the implied warranties, terms
or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
Enable-IT, Inc. may make improvements or changes in the product(s) and/or the
program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished
under a license agreement included with the product as a separate document, in the hard
copy documentation. If you are unable to locate a copy, please contact Enable-IT, Inc. and
a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software
described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at
private expense. Software is delivered as "Commercial Computer Software" as defined in
DFARS 252.227-7014 (June 1995) or as a "commercial item" as defined in FAR 2.101 (a)
and as such is provided with only such rights as are provided in Enable-IT, Inc's standard
commercial license for the Software.
Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov
1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or
deface any portion of any legend provided on any licensed program or documentation
contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, Enable-IT, Inc. registered trademarks are registered in the
United States and may or may not be registered in other countries

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INSTALLING THE 8202 SINGLE PAI R WALLPLATE SWITCH
The 8202 Single Pair Wallplate Switch has a maximum distance restriction of 328ft or
100m over Category 3 or better Telco wiring from 8212 Single Pair Ethernet
Concentrator. Therefore site surveys and installation planning are highly recommended,
including a worst case distance scenario test.
This section describes the recommended installation process for the 8202 Single Pair
Wallplate Switch. It covers the following topics:
•In-Room Wiring – Installation Design Considerations
•Performing the Installation
In-Room Wiring - Installation Design Considerations
The planning process should involve a site walkthrough and discovery survey. Electrical
Cable measurement tools are the most reliable method to determine the longest run of
hidden wiring. Also the discovery should include several in-room wiring inspections to
document where the main line enters the room and how the other in-room telephone
jacks are connected and the type of wiring used for extensions.
Document your findings to use in planning your installation and resource planning.
Key points to remember in the Site Survey.
•Wall plate distance limitation of 328ft over CAT 3 or better Telco wiring from the
Concentrator.
•1 Pair Telco wiring or greater at wall plate locations.
•Type of wiring used for in-room extensions
•Location of Main entry point into room
Unpacking the 8202 Single Pair Wallplate Switch
Carefully remove the 8202 Single Pair Wallplate Switch from their packing boxes.
Verify that the items listed below are present. Make sure that the equipment supplied
matches what you ordered. If any items are missing or damaged, please contact your
Enable-IT or your distributor for assistance.
•(12) 8202 Single Pair Wallplate Switch units
•Enable-IT 8202 Single Pair Wallplate Switch Technical Reference Guide (this document)

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Performing an In-Room Installation
Prior to installing any Enable-IT CPE, we highly recommend the complete installation of
the Enable-IT 8212 Single Pair Ethernet Concentrators and Ethernet Switches. This also
means the cross-connect wiring for the telephone service should also be punched down
onto the 8212 Single Pair Ethernet Concentrators to allow for complete testing of each
room. Following this recommendation will greatly reduce the time to install, test and
certify all the rooms of your target facility. Otherwise your in-room installers will have to
make multiple trips into each room in order to complete the installation, testing, and
verification process.
Each installer should have the following tools:
(1) Flat Head screwdriver or multi-screw head electric drill or electric screwdriver
(1) Philips head screwdriver or multi-screw head electric drill or electric screwdriver
(12) Enable-IT 8202 Single Pair Wallplate Switch
(1) Enable-IT 8202 Single Pair Wallplate Switch Technical Reference Guide
(1) Enable-IT 8212 Single Pair Ethernet Concentrator Installation Manual
(1) Wire cutters/strippers
(1) Laptop PC w/ Ethernet jack
(1) Documentation from the site survey or inspection detailing the in-room wiring
standard and the location of the main point of entry for the phone lines.
Locate the telephone jack for the main point of entry for the phone lines. Remove the
existing telephone walljacks, careful not to disconnect or damage existing wiring, and
document the order of the wiring colors and extension wires. This order and wire
color should be standard throughout the install; however, in most cases there are
exception rooms.
Determine the location for installing the 8202 Single Pair Wallplate Switch. Remove
the existing telephone wall jack and replace with the 8202 Single Pair Wallplate
Switch. Follow the wire color order to strip and insert the existing wiring into the back
of the 8202 Single Pair Wallplate Switch labeled IN. The order should follow the 1, 2
pattern as mapped all the way back to the 8212 controller pins 1,2. Pin 2 is the 1st
position from the left and Pin 1 is the middle position closest to pin 2. Pins 3 and 4
are for extension wiring. Pin 4 is the last position on the right labeled OUT.
The 8212 controller pins are as follows:
1&2 (Blue pair) ----- to cpe
3&4 (Orange pair) ----- from pbx or voice line 1
For example: If at the 8212 Controller, the main line to the room wiring is (G,R) and
punched down as G=1,R=2, then the in-room wiring will need to match the
8212 controller wire order numbering to install into the 8202 Single Pair Wallplate
Switch.
If the location for the 8202 Single Pair Wallplate Switch is the main point of entry for the
room wiring and there is another in-room extension wire connecting, then combine the
wires and insert into the crimping posts of the 8202 Single Pair Wallplate Switch.

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First Test: Level of Connectivity is the physical handshaking with the Ethernet Switch
and dial tone on the Telephone. Check to see if your network device (PC Laptop)
has a Physical link light and that you can hear a clear dial tone on both lines of the
telephone handset receiver. If this test passes proceed to Step 4. If this test fails
you have a basic wiring issue. Please refer to the next section for additional
troubleshooting techniques.
Second Test: Transmission of data packets and outbound dialing. Using your
network device (PC Laptop) and appropriate application, test 2-way connectivity to
your Ethernet Switch and beyond. Use the Telephone to place a call and confirm
proper voice communications. If this test passes proceed to next room. Otherwise,
refer to the next section for additional troubleshooting techniques.
It is key to remember that the initialvoicepairwillneedtorunallthewaytothe
8202CPEfirst,andthenusespareextensionpairsfromtheOUTofthe8202CPE
to wire voice back to all remaining in-room jacks.
We highly recommend testing a few ports/rooms to clearly understand the
process and hotel specific wiring.

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TROUBLESHOOTING TECHNICAL REFERENCE
There are few issues that can effect the proper operation and installation of Enable-IT 8202
Single Pair Wallplate Switch. These technical notes address the proper installation and the
most common, troubleshooting challenges that may arise.
Assuming the equipment is installed correctly; troubleshooting challenges fall into two (2)
categories: Equipment Defects - DOA; in-Room wiring issues – shorts, cable quality, and or
wiring configuration.
To test questionable 8212 ports and/or any suspect Enable-IT 8202 Single Pair Wallplate
Switch simply punch down a known good Enable-IT 8202 Single Pair Wallplate Switch
directly onto the 8212 port at the MDF/IDF. Follow the standard pin ordering 1, 2. Connect your
PC and verify Ethernet connectivity to the switch. Make sure the hydra cable is connecting the
8212 concentrator to your switch. If no connectivity is detected, try another 8212 port, hydra-cable,
or swap the 8202 Single Pair Wallplate Switch. If you still do not get a connection, plug your
PC directly into the switch to verify your PC is operating correctly.
If connectivityis established with the tested 8212 port and Enable-IT 8202 Single Pair Wallplate
Switch, then your troubleshooting focus is the in-room wiring or the Home run wiring from the
room to the 8212 controller.
Equipment Defects - DOA
Enable-IT, Inc. certifies all of our equipment prior to shipping and takes protective precautions
when shipping orders; however, there are possibilities of shipping damage during transit.
In order to save time in your installation process, we recommend that your installation
engineers carry several Enable-IT 8202 Single Pair Wallplate Switch and Desktop Ethernet
Extenders with them when installing rooms. This way they can focus on getting rooms up
and running and set aside any suspect CPE to be tested for DOA.
When DOA equipment is discovered, please contact your Enable-IT sales representative
immediately so that we can RMA and replace your units in a timely manner for your project.
In-Room Wiring
In-Room wiring and the home run wiring scheme are where connectivity issues are often
found. We highly recommend looking at the segments of the cabling to quickly pinpoint the
issue and move on to the next room or troubleshooting challenge. To understand the
segments involved for room wiring and troubleshooting, please refer to the following
descriptions and sample diagram:
(1) Home run wire (Wiring segment from the IDF or MDF to the main point of entry jack for a
given room). This segment should is under 328 feet /100 meters long and can be easily
tested following the Steps as listed in the installation guide.

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(2) In-Room phone extensions (Wiring segments from the Main point of entry jack to all other
in-room phone jacks). These segments can be daisy-chained, a star configuration, or a
combination of both. In all cases you must document the wire color and wire number
order on the main point of entry jack in relation to all the other in-room attached wiring
segments. Connect only the jack needed for the location of the Enable-IT 8202 Single
Pair Wallplate Switch and test for both data and voice. If the Enable-IT 8202 Single Pair
Wallplate Switch is to be located past the main point of entry jack, we recommend using
butt splices for the voice wiring to bridge the extension wiring directly to the main point of
entry wiring. If the extension wiring has a spare pair, connect that spare pair to the main
point of entry standard wall plate for voice only.
(3) Enable-IT 8202 Single Pair Wallplate Switch wiring. At the location for the 8202 Single
Pair Wallplate Switch use the same color of spare pair that was used for the voice to the
main point of entry jack and insert into the position labeled OUT.
It is key to remember that the initial voice pair will need to run all the way to the
8202 Single pair Wallplate Switch first, and then use spare extension pairs from the
OUT of the 8202 Single Pair Wallplate Switch to wire voice back to all remaining in-
room jacks.
To best illustrate some trouble-shooting techniques, please refer to the following diagram.

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Scenario 1
The first scenario consists of a single telephone jack in the room. There are only 2 choices
here for wiring color. Attach your laptop to the Enable-IT 8202 Single Pair Wallplate switch,
remove the existing wallplate and insert the 1-pair wiring into the IN connector of the 8202
jack. Pin 2 is the left most connector under IN. If no connectivity, try reversing the pair of
wiring. If still no connectivity, test another 8202 Single Pair Wallplate Switch and also use a
multimeter TDM device to measure the length of the home run cable. We recommend using
a Fluke Networks MicroScanner Pro tool or similar.
Scenario 2
The second scenario consists of two telephone jacks in the room. One located at position C
(main point of entry) and one at the desk position A – per the following diagram. Open and
remove the first wallplate in position C (main point of entry), examine the wiring. Use 2 butt
splices to bridge the voice directly to 1 pair of the extension wiring (Blue). Connect a free pair
of the extension wiring (Orange) back to the voice of the original wall jack at position C.
Remove the wallplate at the desk, position A. Replace with an Enable-IT 8202 CPE jack.
Insert the extension wiring (Blue) that you bridged the voice into PIN 1 & 2 (IN) on the back of
the 8202 CPE. Attach your laptop to the Enable-IT 8202 Single Pair Wallplate Switch. Pin 2
is the left most connector under IN. If no connectivity, try reversing the pair of wiring. If still no
connectivity, test another 8202 wallplate and also use a multimeter TDM device to measure
the length of the home run cable. We recommend using a Fluke Networks MicroScanner Pro
tool or similar. Connect the pair of extension wiring (Orange) that was connected to the voice
of the first wallplate in position C to the OUT PINS 3 & 4 on the back of the 8202 CPE. Test
voice on the wallplate in position C.
Scenario 3
The third scenario consists of three or more telephone jacks in the room. One located at
position C (main point of entry), one at the desk position A (Where data is needed) and the
others located through the room – per the following diagram. Open and remove the first
wallplate in position C (main point of entry), examine the wiring. Use 2 butt splices to bridge
the voice directly to 1 pair of the extension wiring (Blue). Connect a free pair of the extension
wiring (Orange) back to the voice of the original wall jack at position C. If a daisy chain
wallplate is connected to the wallplate at position C just as the one located at position D, then
leave the extension wiring (Brown) in-place for position D on the position C wallplate.
Remove the wallplate at the desk, position B. Use 2 butt splices to bridge the voice directly to
1 pair of the extension wiring (Blue). Connect the free pair of the extension wiring (Orange)
back to the voice of the original wall jack at position C. There will be (2) sets of (Orange)
wiring tied together on wallplate in position B.
Remove the wallplate at the desk, position A. Replace with an Enable-IT 8202 CPE jack.
Insert the extension wiring (Blue) that you bridged the voice into PIN 1 & 2 (IN) on the back of
the 8202 CPE. Attach your laptop to the Enable-IT 8202 Single Pair Wallplate. Pin 2 is the
left most connector under IN. If no connectivity, try reversing the pair of wiring. If still no
connectivity, test another 8202 wallplate and also use a multimeter TDM device to measure
the length of the home run cable. We recommend using a Fluke Networks MicroScanner Pro
tool or similar. Connect the pair of extension wiring (Orange) that was connected to the voice
of the first wallplate in position C to the OUT PINS 3 & 4 on the back of the 8202 CPE. Test
voice on the wallplate in position C,B and D.

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Technical Support
Enable-IT OEM Technical Support is available directly to registered distributors and
prospective customers.
Online Technical Services
Enable-IT, Inc. Technical Support is available via e-mail at supp[email protected]
World Wide Web Site
Enable-IT, Inc. Technical Support is available via the Internet at
http://www.ethernetextender.com/contact_us.php
Returning Products for Repair
Enable-IT, Inc. warrants to the original purchaser of the Product ("you" or the "End User")
that, for the three (3) year period commencing on the date the Product was purchased (the
"W arranty Period"), the Product will be substantially free from defects in materials and
workmanship under normal use and conditions.
If authorized by Enable-IT to return a Product which does not conform to the warranty set
forth above, the End User must: (1) obtain a return materials authorization (RMA) number
from Enable-IT by contacting the Customer Service Dept. at 888-309-0910 between the
hours of 8:00 a.m. and 5:00 p.m. PST and otherwise fully comply with Enable-IT’s then-
current RMA policy; (2) return the Product to Enable-IT, Inc. in its original packaging freight
pre-paid; and (3) provide to Enable-IT the original receipt or bill of sale establishing the date
on which the Product was purchased.
Please ship Authorized RMAs to:
Enable-IT Processing Facility
16600 Harbor Blvd, Ste G
Fountain Valley, CA 92708
Returning Products for Refund
30-Day refund applies to Ethernet Extenders only and is subject to a 25% Restocking Fee.
Shipments without valid / authorized RMA number or sent to our corporate Las Vegas Address
can be refused and or billed for additional shipping.
Enable-IT Limited Warranty
Enable-IT warrants the Enable-IT 8212 Ethernet Concentrators solely pursuant to the
following terms and conditions.
1. PRODUCT WARRANTY
a. Express Warranty Enable-IT warrants to the original purchaser of the Product ("you" or the
"End User") that, for the three (3) year period commencing on the date the Product was
purchased (the "Warranty Period"), the Product will be substantially free from defects in
materials and workmanship under normal use and conditions. This warranty does not apply
to Products which are resold as used, repaired or reconditioned or consumables (such as
batteries) supplied with the Product. Enable-IT does not make any warranty with respect to
any third party product, software or accessory supplied with or used in connection with the
Product and such third party products, software and accessories, if any, are provided "AS IS."
Warranty claims related to such third party products, software and accessories must be made
to the applicable third party manufacturer.

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b. Remedies for Breach of Warranty In the event of a breach of the foregoing warranty,
Enable-IT will, in its sole discretion and at its cost and subject to the terms of the following
paragraph, repair the non-conforming Product, replace the non-conforming Product with a
new or reconditioned Product or refund of the purchase price for the Product. Any new or
reconditioned Product provided pursuant to this paragraph is warranted as provided herein
for the remainder of the original Warranty Period. THE REMEDY SET FORTH IN THIS
PARAGRAPH SHALL BE THE END USER’S SOLE AND EXCLUSIVE REMEDY FOR
BREACH OF THE FOREGOING WARRANTY.
c. Conditions for Warranty Qualification If authorized by Enable-IT to return a Product which
does not conform to the warranty set forth above, the End User must: (1) obtain a return
materials authorization (RMA) number from Enable-IT by contacting the Customer Service
Dept. at 888-309-0910 between the hours of 8:00 a.m. and 5:00 p.m. PST and otherwise fully
comply with Enable-IT’ then-current RMA policy; (2) return the Product to Enable-IT in its
original packaging freight pre-paid; and (3) provide to Enable-IT the original receipt or bill of
sale establishing the date on which the Product was purchased.
Products returned to Enable-IT without an RMA number will be returned to the End User.
Enable-IT shall not be responsible for damage or loss during shipment of the returned
Product to Enable-IT.
d. Voiding of Warranty. The express warranty set forth above shall not apply to failure of the
Product if the Product has been subjected to: (i) physical abuse, misuse, improper
installation, abnormal use, power failure or surge, or use not consistent with the operating
instructions provided by Enable-IT; (ii) modification (including but not limited to opening the
Product housing) or repair by any party in any manner other than as approved by Enable-IT
in writing; (iii) fraud, tampering, unusual physical or electrical stress, unsuitable operating or
physical conditions, negligence or accidents; (iv) removal or alteration of the Product serial
number tag; (v) improper packaging of Product returns; or (vi) damage during shipment (other
than during the original shipment of the Product to the End User from Enable-IT, if
applicable).
e. Warranty Disclaimers THE EXPRESS WARRANTY SET FORTH ABOVE IS IN LIEU OF
ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED.
ENABLE-IT DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. NO PERSON
(INCLUDING WITHOUT LIMITATION, ENABLE-IT’ EMPLOYEES, AGENTS, RESELLERS,
OEMS OR DISTRIBUTORS) IS AUTHORIZED TO MAKE ANY OTHER WARRANTY OR
REPRESENTATION CONCERNING THE PRODUCT. IF THE DISCLAIMER OF ANY
IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH
IMPLIED WARRANTY IS LIMITED TO NINETY (90) DAYS FROM THE DATE OF
PURCHASE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES OR LIMITATIONS ON HOW EXTREME AN IMPLIED WARRANTY MAY
LAST, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. THIS WARRANTY
GIVES THE END USER SPECIFIC LEGAL RIGHTS AND THE END USER MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
ENABLE-IT DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCT WILL BE
UNINTERRUPTED OR ERROR FREE.
ENABLE-IT IS NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF ANY
PROGRAMS, DATA, OR OTHER INFORMATION STORED ON OR TRANSMITTED
USING THE PRODUCT.