Energizer EZPPB20V2B User manual

ORIGINAL INSTRUCTIONS >EN
CORDLESS IMPACT DRILL
EZPPB20V2B
USER GUIDE
CAUTION: Read this manual before using this machine!

Let’s get started.
You’re excited to power up, so we’ll keep this brief!

CONTENTS
1. INTENDED USE 5
2. SAFETY INSTRUCTIONS 5
3. YOUR PRODUCT 9
4. OPERATING AND DISPLAY ELEMENTS 10
5. OPERATION 11
6. CLEANING AND MAINTENANCE 12
7. TECHNICAL DETAILS 14
8. DISPOSAL 16
9. DECLARATION OF CONFORMITY 16
10. WARRANTY 17
11. PRODUCT FAILURE 18
12. WARRANTY EXCLUSIONS 19

1. INTENDED USE
The power tool is intended for driving and drilling through wood, metal, plastics and masonry. Not suitable
for professional use.
WARNING! Read this manual and general safety instructions carefully before using the
appliance, for your own safety. Your power tool should only be passed on together with
these instructions.
2. SAFETY INSTRUCTIONS
2.1 GENERAL POWER TOOL SAFETY WARNINGS
WARNING! Read all safety warnings, instructions, illustrations and specifications provided with
this power tool. Failure to follow all instructions listed below may result in electric shock, fire and/or serious
injury.
Save all warnings and instructions for future reference.
The term "power tool" in the warnings refers to your mains-operated (corded) power tool or battery-operated
(cordless) power tool.
1) Work area safety
a) Keep work area clean and well lit.Cluttered or dark areas invite accidents.
b) Do not operate power tools in explosive atmospheres, such as in the presence of flammable
liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
c) Keep children and bystanders away while operating a power tool. Distractions can cause you to lose
control.
2) Electrical safety
a) Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter
plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of
electric shock.
b) Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and
refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
c) Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk
of electric shock.
d) Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool.
Keep cord away from heat, oil, sharp edges or moving parts. Damaged or entangled cords increase
the risk of electric shock.
e) When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a
cord suitable for outdoor use reduces the risk of electric shock.
f) If operating a power tool in a damp location is unavoidable, use a residual current device (RCD)
protected supply. Use of an RCD reduces the risk of electric shock.
3) Personal safety
a) Stay alert, watch what you are doing and use common sense when operating a power tool. Do not
use a power tool while you are tired or under the influence of drugs, alcohol or medication. A
moment of inattention while operating power tools may result in serious personal injury.
b) Use personal protective equipment. Always wear eye protection. Protective equipment such as a
dust mask, non-skid safety shoes, hard hat or hearing protection used for appropriate conditions will
reduce personal injuries.
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c) Prevent unintentional starting. Ensure the switch is in the off-position before connecting to power
source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on
the switch or energising power tools that have the switch on invites accidents.
d) Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left
attached to a rotating part of the power tool may result in personal injury.
e) Do not overreach. Keep proper footing and balance at all times. This enables better control of the
power tool in unexpected situations.
f) Dress properly. Do not wear loose clothing or jewellery. Keep your hair and clothing away from
moving parts. Loose clothes, jewellery or long hair can be caught in moving parts.
g) If devices are provided for the connection of dust extraction and collection facilities, ensure these
are connected and properly used. Use of dust collection can reduce dust-related hazards.
h) Do not let familiarity gained from frequent use of tools allow you to become complacent and
ignore tool safety principles. A careless action can cause severe injury within a fraction of a second.
4) Power tool use and care
a) Do not force the power tool. Use the correct power tool for your application. The correct power tool
will do the job better and safer at the rate for which it was designed.
b) Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be
controlled with the switch is dangerous and must be repaired.
c) Disconnect the plug from the power source and/or remove the battery pack, if detachable, from
the power tool before making any adjustments, changing accessories, or storing power tools.
Such preventive safety measures reduce the risk of starting the power tool accidentally.
d) Store idle power tools out of the reach of children and do not allow persons unfamiliar with the
power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of
untrained users.
e) Maintain power tools and accessories. Check for misalignment or binding of moving parts,
breakage of parts and any other condition that may affect the power tool’s operation. If damaged,
have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
f) Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are
less likely to bind and are easier to control.
g) Use the power tool, accessories and tool bits etc. in accordance with these instructions, taking
into account the working conditions and the work to be performed. Use of the power tool for
operations different from those intended could result in a hazardous situation.
h) Keep handles and grasping surfaces dry, clean and free from oil and grease. Slippery handles and
grasping surfaces do not allow for safe handling and control of the tool in unexpected situations.
5) Battery tool use and care
a) Recharge only with the charger specified by the manufacturer.A charger that is suitable for one type
of battery pack may create a risk of fire when used with another battery pack.
b) Use power tools only with specifically designated battery packs. Use of any other battery packs may
create a risk of injury and fire.
c) When battery pack is not in use, keep it away from other metal objects, like paper clips, coins,
keys, nails, screws or other small metal objects, that can make a connection from one terminal to
another.Shorting the battery terminals together may cause burns or a fire.
d) Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact
accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.Liquid
ejected from the battery may cause irritation or burns.
e) Do not use a battery pack or tool that is damaged or modified.Damaged or modified batteries may
exhibit unpredictable behaviour resulting in fire, explosion or risk of injury.
f) Do not expose a battery pack or tool to fire or excessive temperature.Exposure to fire or temperature
above 130 °C may cause explosion.
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NOTE The temperature 130 °C can be replaced by the temperature 265 °F.
g) Follow all charging instructions and do not charge the battery pack or tool outside the
temperature range specified in the instructions. Charging improperly or at temperatures outside the
specified range may damage the battery and increase the risk of fire.
6) Service
a) Have your power tool serviced by a qualified repair person using only identical replacement parts.
This will ensure that the safety of the power tool is maintained.
b) Never service damaged battery packs. Service of battery packs should only be performed by the
manufacturer or authorized service providers.
2.2 DRILL SAFETY WARNINGS
− Wear ear protectors when impact drilling. Exposure to noise can cause hearing loss.
− Use auxiliary handle(s), if supplied with the tool. Loss of control can cause personal injury.
− Hold power tool by insulated gripping surfaces, when performing an operation where the cutting
accessory may contact hidden wiring. Cutting accessory contacting a "live" wire may make exposed
metal parts of the power tool "live" and could give the operator an electric shock.
2.3 SAFETY INSTRUCTIONS WHEN USING LONG DRILL BITS
a) Never operate at higher speed than the maximum speed rating of the drill bit. At higher speeds, the
bit is likely to bend if allowed to rotate freely without contacting the workpiece, resulting in personal injury.
b) Always start drilling at low speed and with the bit tip in contact with the workpiece. At higher
speeds, the bit is likely to bend if allowed to rotate freely without contacting the workpiece, resulting in
personal injury.
c) Apply pressure only in direct line with the bit and do not apply excessive pressure. Bits can bend
causing breakage or loss of control, resulting in personal injury.
2.4 SAFETY INSTRUCTIONS FOR BATTERIES AND CHARGER
Batteries
Never attempt to open for any reason.
Do not store in locations where the temperature may exceed 40°C (104°F).
Charge only at ambient temperatures between 4°C and 40°C (39.2°F and 104°F).
Charge only using the charger provided with the tool.
Store your batteries in a cool dry place (5°C-20°C/41°F-68°F). Never store batteries in discharged state.
It is better for Li-ion batteries to discharge and reload them regularly (at least 4 times a year). The
ideal charge for long-term storage of your Li-ion battery is 40% of capacity.
When disposing of batteries, follow the instructions given in the section “Protecting the environment”.
Do not cause short circuits. If connection is made between the positive (+) and negative (-) terminal
directly or via accidental contact with metallic objects, the battery is short circuited and an intense
current will flow causing heat generation which may lead to casing rupture or fire.
Do not heat. If batteries are heated to above 100°C (212°F), sealing and insulating separators and
other polymer components may be damaged resulting in electrolyte leakage and/or internal short
circuiting leading to heat generation causing rupture or file. Moreover do not dispose of the
batteries in fire, explosion and/or intense burning may result.
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Under extreme conditions, battery leakage may occur. When you notice liquid on the battery,
proceed as follows:
Carefully wipe the liquid off using a cloth. Avoid skin contact.
In case of skin or eye contact, follow the instructions below:
• Immediately rinse with water. Neutralize with a mild acid such as lemon juice or
vinegar.
• In case of eye contact, rinse abundantly with clean water for at least 10 minutes.
Consult a physician.
Fire hazard! Avoid short-circuiting the contacts of a detached battery. Do not incinerate
the battery.
Charger
Use the charger provided with the tool only to charge
the battery.
Never attempt to charge non-rechargeable batteries.
Have defective cords replaced immediately.
Do not expose to water.
Do not open the charger.
Do not probe the charger.
The charger is intended for indoor use only.
This charger can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children
without supervision.
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If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
CAUTION: Do not recharge non-rechargeable batteries.
2.5 SYMBOLS
Conforms to relevant safety standards.
To reduce the risk of injury, the user must read and understand this manual
before using this product.
Wear ear protectors. Exposure to noise can cause hearing loss.
Wear eye protection.
Class II, double isolation (only for charger).
Do not dispose of old appliances with domestic rubbish.
Do not expose the charger or the battery to water.
Do not incinerate the battery or charger.
Battery and charger to be used indoors only.
Recycling.
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Ambient temperature of 40°C max. (only for the battery).

3. YOUR PRODUCT
1.Cordless impact drill / driver
2.Handle
3.Belt clip
4.Storage box
5.Quick chuck
6.Torque adjusting ring
7.Function adjustment ring
8.Speed switch
9.Switch for direction of rotation
10.LED work light
11.On/off switch (with rotation speed adjustment)
12.Batteries (2Ah, 4Ah)
13.Battery capacity indicator
14.Load
15.Load indicator
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4. OPERATING AND DISPLAY ELEMENTS
4.1 QUICK-RELEASE CHUCK
The quick-release chuck allows insertion of accessories.
4.2 TORQUE ADJUSTMENT RING
The torque adjustment ring adjusts the tightening torque on a scale from 1 to 21.
4.3 FUNCTION SETTING RING
The function setting ring is used to select between the functions drill, screwdriver and impact drill.
4.4 SPEED SWITCH
The speed switch allows switching between speed 1 and speed 2.
4.5 DIRECTION OF ROTATION SWITCH
The direction of rotation switch is used to choose the direction of rotation.
- The arrow pointing towards the quick-release chuck allows a clockwise rotation.
- The arrow pointing from the quick-release chuck allows counterclockwise rotation.
- When in the central position, the direction of rotation switch blocks the on/off switch
4.6 LED WORK LIGHT
The LED work light illuminates the work area. The LED work light is turned on and off with the on/off switch.
4.7 ON/OFF SWITCH
The on/off switch turns on the device. The position of the on/off switch determines the speed of rotation.
The quick-action chuck rotates at a low rotational speed when the insertion depth is small, and rotates at
maximum rotational speed when the insertion depth is maximum.
5. OPERATION
5.1 CHARGING THE BATTERY PACK
IMPORTANT: The battery pack is not fully charged at the factory. Before attempting to charge them,
thoroughly read all of the safety instructions.
1) Assure that the charger you use is applicable to the battery pack.
2) Insert the charger into 220-240V~, 50-60Hz outlet. The indicator light (15) becomes red to show the
power is connected.
3) Insert the battery (12) into the slot of charger (14). Make sure the contact with the charger is correct.
4) The indicator light (15) becomes green and will flash when charging.
5) When fully charged the indicator light (15) becomes green.
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.
6) Frequently monitor the charger and battery pack while connected.
7) Unplug the charger and disconnect it from the battery pack when finished.
8) Allow the battery pack to cool completely before using it.
9) Store the charger and battery pack indoors, out of reach of children.
WARNING! Before making any adjustments ensure this tool is switched off with the direction
of rotation selector in the center position
5.2 INSTALL THE HANDLE
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NOTE: If the battery does not fit properly, disconnect it and confirm that the battery pack
is the correct model for this charger as shown on the specification chart. Do not
charge any other battery pack or any battery pack that does not securely fit the charger.
NOTE: If battery is hot after continuous use in the tool, allow it to cool down to room
temperature before charging. This will extend the life of your batteries.
NOTE: Remove battery pack from charger stand using your thumb or fingers, press the
battery’s release button in and pull the battery pack off at the same time.
1) Screw the handle into the device.
2) You can screw the handle on the left or right of the device depending on the application.
1. Remove the battery: press the battery release latch in and at the same time pull the battery pack off.
2. To insert the battery, push the battery pack onto the contacts of the tool.
Battery capacity indicator
There are battery capacity indicators on the battery pack; you can check the capacity status of the battery if
you press the button. Before using the machine, please press switch trigger to check if the battery is full
enough to properly work.
The 3 LED lights will show the capacity level of the battery.
Inserting and removing the battery

5.3 INSERT ACCESSORIES
1) Open the quick-release chuck by turning it in the + direction.
Open the quick-release chuck just enough so that the accessory can be inserted without forcing.
3) Turn and tighten the quick-release chuck clockwise.
5.4 REMOVE ACCESSORIES
1) Open the quick-release chuck by turning it in the + direction.
2) Remove the accessory from the quick-release chuck.
5.5 FUNCTION SELECTION
Function setting ring
Torque adjustment ring
Speed switch
Screwing function
1-21
1
Drill
Masonry / concrete
N/A
2
Wood
N/A
1 or 2
Metal
N/A
1 or 2
5.6 DRILL AND SCREW
WARNING! Risk of injury!
- Install the handle for each drilling and screwing job.
NOTICE! Risk of damage!
-To screw or drill with a large diameter, set the speed switch to speed 1.
- Do not operate the on/off switch and the speed switch simultaneously.
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2) Insert the accessory (drill bit) into the quick-tightening chuck. Make sure the accessory is inserted deep
enough to provide sufficient power transmission.

1) Mark the desired location.
2) Insert a drill bit.
3) Put the battery in place.
4) Adjust the function setting ring.
5) Press the direction of rotation switch on the arrow pointing to the quick-release chuck.
6) Place the drill straight on the marking.
7) Lightly press the on/off switch to start the device.
8) Press the on/off switch harder to start drilling.
9) To stop drilling, release the on/off switch.
10) When you have finished working, allow the device and the bit to cool completely.
11) Remove the battery.
12) Remove the bit.
5.7 REMEDY A BLOCKAGE
In the event of a blockage, proceed as follows:
1. If a bit is stuck, release the on/off switch and remove the bit from the drill hole.
2. Check the battery charge status.
• A battery with a low state of charge can cause jamming during drilling. Recharge the battery if necessary.
6. CLEANING AND MAINTENANCE
6.1 CLEANING
Keep the ventilation slots of the machine clean to prevent overheating of the engine.
Regularly clean the machine housing with a soft cloth, preferably after each use.
Keep the ventilation slots free from dust and dirt.
If the dirt does not come off use a soft cloth moistened with soapy water.
Never use solvents such as petrol, alcohol, ammonia water, etc. These solvents may damage the plastic
parts.
6.2 MAINTENANCE
Our machines have been designed to operate over a long period of time with a minimum of maintenance.
Continuous satisfactory operation depends upon proper machine care and regular cleaning.
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•Drill
1) Insert an eartip.
2) Install the battery.
3) Turn the function adjustment ring.
4) Turn the torque adjustment ring.
Start with a low value and increase it if necessary.
5) Set the direction of rotation to the desired direction using the direction of rotation switch.
6) Place the bit straight into the slot(s) in the screw.
7) Lightly press the on/off switch to start the device.
8) If necessary, press the on/off switch harder.
9) To stop screwing, release the on/off switch.
10) When you have finished working, allow the device and the attachment to cool completely.
11) Remove the battery.
12) Remove the cap.
•Screw

7. TECHNICAL DETAILS
Information
The declared vibration total value has been measured in accordance with a standard test method
and may be used for comparing one tool with another;
The declared vibration total value may also be used in a preliminary assessment of exposure.
Warning!
The vibration emission during actual use of the power tool can differ from the declared
total value depending on the ways in which the tool is used.
There is a need to identify safety measures to protect the operator that are based on an estimation
of exposure in the actual conditions of use (taking account of all parts of the operating cycle such
as the times when the tool is switched off and when it is running idle in addition to the trigger time).
Wear hearing protection.
Power supply
20 V d.c.
Chuck
13 mm keyless
Gear train
2 Speed
No load speed
0-500/0-1800 min-1
21+3 Positions
Charger type
EZPPB20V2B
Input 220-240V~ 50-60Hz, 65W
Output 21V d.c.,2.5A
Battery type
EZPPB20V2B
20V d.c. 2.0Ah Lithium-ion
20V d.c. 4.0Ah Lithium-ion
Charging time
approx. 60 min for 2Ah battery
approx. 120 min for 4Ah battery
Torque
60Nm
Acoustic pressure level LpA
Drilling:
LpA =78dB(A), Uncertainty: K=5 dB(A)
Impact drilling
LpA =80dB(A) Uncertainty: K=5 dB(A)
Acoustic power level LwA
Drilling:
LWA =88dB(A), Uncertainty: K=5 dB(A)
Impact drilling
LWA =91dB(A), Uncertainty: K=5 dB(A)
aw (Vibration)
Drilling:
5.4m/s2, K=1.5m/s2.
Impact drilling
12.1m/s2, K=1.5m/s2.
15
Clutch

8. DISPOSAL
BATTERY PACK
This product contains Li-ion. To preserve natural resources, please recycle or dispose of
batteries properly. Local, state or federal laws may prohibit disposal of Li-ion batteries in
ordinary trash. Consult you local waste authority for information regarding available recycling
and/or disposal options.
9. DECLARATION OF CONFORMITY
BUILDER SAS
32, rue Aristide Bergès - ZI 31270 Cugnaux - France, declares that，
Product:Cordless IMPACT Drill
Trade mark: ENERGIZER
Model: EZPPB20V2B
Serial number: 20210356319-20210357318
is in conformity with the essential requirements and other relevant provisions of the applicable European
Directives, based on the application of European harmonized standards. Any unauthorized
modification of the apparatus voids this declaration.
European Directives (including, if applicable, their amendments up to the date of signature);
Rohs directive 2011/65/EU + (EU) 2015/863
Directive Machine 2006/42/EC; Directive EMC 2014/30/UE
LVD Directive 2014/35/UE
European harmonized standards (including, if applicable, their amendments up to the date of signature);
EN62841-1: 2015; EN62841-2-1: 2018+A11: 2019
EN55014-1: 2017; EN55014-2: 2015
EN 62233:2008
EN 60335-2-9:2004+A2:2010+A11:2018
EN 60335-1:2012+A11:2014+A13:2017+A1:2019+A2:2019+A14:2019
EN 61000-3-2:2014; EN 61000-3-3:2013
Cugnaux, 30/03/2021
Philippe MARIE / PDG
Responsible of the technical file: Mr Olivier Patriarca
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Electrical products should not be discarded with household products. According to the European Directive
2012/19/EU on waste electrical and electronic equipment and its implementation into national
law, electrical products used must be collected separately and disposed of at collection points
provided for this purpose. Talk with your local authorities or dealer for advice on recycling.

10. WARRANTY
WARRANTY
The manufacturer guarantees the product against defects in material and workmanship for a period of 2
years from the date of the original purchase. The warranty only applies if the product is for household use.
The warranty does not cover breakdowns due to normal wear and tear.
The manufacturer agrees to replace parts identified as defective by the designated distributor.
The manufacturer does not accept responsibility for the replacement of the machine, in whole or in part,
and/or ensuing damage.
The warranty does not cover breakdowns due to:
•insu󰀩cient maintenance.
• abnormal assembly, adjustment or operations of the product.
• parts subject to normal wear and tear.
The warranty does not extend to:
• shipping and packaging costs.
• using the tool for a purpose other than that for which it was designed.
• the use and maintenance of the machine done in a manner not described in the user manual.
Due to our policy of continuous product improvement, we reserve the right to alter or change specications
without notice. Consequently, the product may be di󰀨erent from the information contained therein, but a
modication will be undertaken without notice if it is recognized as an improvement of the preceding
characteristic.
READ THE MANUAL CAREFULLY BEFORE USING THE MACHINE.
When ordering spare parts, please indicate the part number or code, you can nd this in the spare parts list
in this manual. Keep the purchase receipt; without it, the warranty is invalid. To help you with your product,
we invite you to contact us by phone or via our website:
•+33 (0)9.70.75.30.30
•https://services.swap-europe.com/contact
You must create a "ticket" via the web platform.
• Register or create your account.
• Indicate the reference of the tool.
• Choose the subject of your request.
• Describe your problem.
•Attach these les: invoice or sales receipt, photo
of the identication plate (serial number), photo
of the part you need (for example: pins on the
transformer plug which are broken).
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11. PRODUCT FAILURE
WHAT TO DO IF MY MACHINE BREAKS DOWN?
the repairer will refuse the machine.
Go to the store with the complete machine and with the receipt or invoice.
If you bought your product on a website:
a) Empty the fuel tank if your product has one.
b) Make sure that your machine is complete with all accessories supplied, and clean! If this is not the case,
the repairer will refuse the machine.
c) Create a SWAP-Europe service ticket on the site: https://services.swap-europe.com When making the
request on SWAP-Europe, you must attach the invoice and the photo of the nameplate (serial number).
d) Contact the repair station to make sure it is available before dropping off the machine.
Go to the repair station with the complete machine packed, accompanied by the purchase invoice and
the station support sheet downloadable after the service request is completed on the SWAP-Europe site.
For machines with engine failure from manufacturers BRIGGS & STRATTON, HONDA and RATO, please
refer to the following instructions.
Repairs will be done by approved engine manufacturers of these manufacturers, see their site:
• http://www.briggsandstratton.com/eu/fr
•http://www.honda-engines-eu.com/fr/service-network-page;jsessionid=5EE8456CF39CD572AA2AEEDFD
290CDAE
• https://www.rato-europe.com/it/service-network
Please keep your original packaging to allow for after-sales service returns or pack your machine
with a similar cardboard box of the same dimensions.
For any question concerning our after-sales service you can make a request on our website https://
services.swap-europe.com
Our hotline remains available at [phone].
If you bought your product in a store:
a) Empty the fuel tank if your product has one.
b) Make sure that your machine is complete with all accessories supplied, and clean! If this is not the case,
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12. WARRANTY EXCLUSIONS
THE WARRANTY DOES NOT COVER:
• Start-up and setting up of the product.
• Damage resulting from normal wear and tear of the product.
• Damage resulting from improper use of the product.
• Damage resulting from assembly or start-up not in accordance with the user manual.
• Breakdowns related to carburetion beyond 90 days and fouling of carburetors.
• Periodic and standard maintenance events.
•Actions of modification and dismantling that directly void the warranty.
•Products whose original authentication marking (brand, serial number) has been degraded, altered or
withdrawn.
• Replacement of consumables.
• The use of non-original parts.
• Breakage of parts following impacts or projections.
• Accessories breakdowns.
•Defects and their consequences linked to any external cause.
•Loss of components and loss due to insufficient screwing.
• Cutting components and any damage related to the loosening of parts.
• Overload or overheating.
• Poor power supply quality: faulty voltage, voltage error, etc.
• Damages resulting from the deprivation of enjoyment of the product during the time necessary for repairs
and more generally the costs related to the immobilization of the product.
•The costs of a second opinion established by a third party following an estimate by a SWAP-Europe repair
station.
• The use of a product which would show a defect or a breakage which was not the subject of an immediate
report and/or repair with the services of SWAP-Europe.
• Deterioration linked to transport and storage*.
• Launchers beyond 90 days.
• Oil, petrol, grease.
• Damages related to the use of non-compliant fuels or lubricants.
*In accordance with transport legislation, damage related to transport must be declared to carriers within 48
hours maximum after observation by registered letter with acknowledgement of receipt.
This document is a supplement to your notice, a non-exhaustive list.
Attention: All orders must be checked in the presence of the delivery person. In case of refusal by the
delivery person, you must simply refuse the delivery and notify your refusal.
Reminder: The reserves do not exclude the notification by registered letter with acknowledgement within 72
hours.
Information: Thermal devices must be wintered each season (service available on the SWAP-Europe site).
Batteries must be charged before being stored.
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