enertik BC-F20HWR2-200L User manual

All in one type heat pump water heater
Installation and user manual

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Content
1. Safety information .................................................................................. 2
2. Preparations of installation .................................................................... 3
3. Installations ............................................................................................ 6
4. Trial-running .......................................................................................... 11
5. Unit parameters ................................................................................... 12
6. Operation .............................................................................................. 13
7. Troubleshooting ................................................................................... 15
8. Maintenance ......................................................................................... 17
9. Wi-Fi Function ...................................................................................... 18
9.1 Software installation .............................................................. 18
9.2 Software registration and configuration ................................ 18
9.2.3 Wi-Fi module configuration steps ...................................... 21
9.2.5 Device Removal ................................................................ 27

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If you cannot confirm that your house power supply is earthed well,please do not install the unit before carefully check it.
Please have a qualified person to check the reliable earthing connection and install the unit.
Examples of a qualified person include:Licensed plumbers,Authorized electric company personnel,and Authorized service
personnel.
Part names:
WARNING
The heat pump unit is required reliable earthing connection before usage;otherwise
it might cause death or injury.

2
WARNING
CAUTION
1. Safety information
Please carefully read thoroughly all of the instructions before installing or operating the unit.
Following safety symbols are very important,please carefully read and always obey all safety symbols.
CAUTION
It maybe cause that people is injured if not obey the instructions.
WARNING
It maybe cause that people is seriously injured or killed if not obey the
instructions.
DANGER
It maybe cause that people is seriously injured or killed immediately if not
obey the instructions.
The unit must be earthed effectively and reliably.
A residual current operated circuit-breaker R(CCB)must be installed adjacent to the power supply.
Do not remove,cover or deface any permanent instructions,labels or the data labels from either the outside of the unit
or inside of unit panels.
Only the qualified person can perform the installation of this unit in accordance with local national regulations and this
installation manual.Improper installation may result in water leakage,electric shock or fire.
Only the qualified person can relocate,repair and maintain the unit.Improper installation and repairing may result in
water leakage,electric shock or fire.
Electric connection work should obey the instructions of local power company,local electric utility and this manual.
Never use the wire and fuse with wrong rated current,otherwise unit may breakdown and cause fire furthermore. Do
not insert fingers,rods or other objects into the air inlet or outlet.When the fan is rotating at high speed,it will cause
injury.
Never use a flammable spray such as hair spray,lacquer paint near the unit,because it may cause a fire.
The heat pump unit is not intended for use by persons (including children) with reduced physical,sensory or mental
capabilities,or lack of experience and knowledge,unless they have been given supervision or instruction concerning
use of the unit by a person responsible for their safety.Children should be supervised to ensure that they do not play
with the unit.
Once the power supply cord is damaged,it must be replaced by service agent or the manufacturer or a similarly
qualified person.
Do not dispose this unit as unsorted municipal waste.Collection of such waste separately for special treatment is
necessary.
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection
facilities. Please contact local government for information regarding the collection systems
available.
If electrical appliances are disposed of the landfills or dumps,hazardous substances can leak into
the groundwater and get into the food chain,damaging your health and well-being.
The ground wire’s pole of socket must be grounded well,make sure that power supply socket and plug are enough
dry and connected well.
To check the power supply socket and plug are qualified -
Step 1:Turn on the power supply.
Step 2:Keep the unit running for a half hour.
Step 3:Turn off the power supply and plug out.
Step 4:Check whether the socket and plug is hot or not.

3
Very hot water.
Burns or injury may occur.
CAUTIONS
Before cleaning,be sure to stop the operation and turn the breaker off or pull out the power supply plug.Otherwise,
an electric shock and injury may be caused.
Produced hot water temperature can reach over 50℃. It can cause severe burns instantly or death form scalds.
Children,disabled and elderly persons are at highest risk of being scalded.Feel water is necessary before bathing or
showering.So,water temperature limiting valves are recommended.
Do not operate the unit with a wet hand;otherwise,an electric shock may be caused.
The installation height of power supply should be over 1.8m,if there is any water spattered,separate the power supply
from water.
It is normal if some water drops from the hole of PTR valve during operation.But if there is a great amount of water,
call the service agent for instruction.
After a long term use,check the unit base and fittings.If damaged,the unit may sink and result in injury.
Arrange the drain pipe to ensure smooth draining. Improper drainage work may cause wetting of the building,
furniture,etc.
Do not touch the inner parts of the controller.Do not remove the front panel.Some parts inside are dangerous to
touch,otherwise the unit malfunction may be caused.
Do not turn off the power supply.System will stop or restart heating automatically during the standby mode.A
continuous power supply for the unit is necessary,except service and maintenance.
If the unit has not been used for a long period of time 2(weeks or more),hydrogen gas will be produced in the water
piping system.
Hydrogen gas is extremely flammable.To reduce the risk of injury under these conditions,it is recommended that
open the hot water tap for several minutes at the kitchen sink before using any electrical appliance connected to the
hot water system.When hydrogen is present,there will probably be an unusual sound such as air escaping through
the pipe as the water begins to flow.There should be no smoking or open flame near the tap at the time it is open.
2. Preparations of installation
2.1 Transport
In order to avoid scratch or deformation of the unit surface,please use guard boards to contacting surface.
No contact of fingers and other things with the vanes.
Do not incline the unit more than 45° to move.When install the unit,please keep the unit vertical.
＞45°
Gradient limit should be more than 45°
Because the unit is very heavy,it needs two or more persons to carry the unit,and otherwise,it might cause
injury and damage of the unit.
2.2 Packing list
Item
Quantity
Heat pump water heater
1
Installation &user manual
1
Relief valve(0.8MPa)
1

4
CAUTION
WARNING
2.3 Installation site requirements
Enough space for the unit installation and maintenance should be preserved.
The surrounding of air inlet and outlet should be free from obstacles and strong wind.
The base surface should be flat,surface should be inclined no more than 2° and able to bear the weight of the unit
and suitable for installing the unit without increasing noise or vibration.
The operation noise and air flow expelled shall not affect neighbors.
No flammable gas is leaked nearby.
It is convenient for piping and wiring.
If it is installed in indoor space,it might cause indoor temperature decreased or noise.Please take preventive
measures for this.
If the unit has to be installed on a metal part of the building,make sure that the reliable electric insulation which
should meet the relevant local electric standard.
The ambient air temperature must also be considered when installing this unit,in heat pump mode the ambient air
temperature must be above 7-℃ and below 43℃. If the ambient air temperature falls outside these upper and lower
limits,the electrical elements will be activated to meet the hot water demand and the heat pump does not operate.
The unit should be located in an area not subject to freezing temperatures.The unit located in unconditioned space
(garages,basements,etc.)may require the water piping condensate piping,and drain piping to be insulated to shelter
against freezing.
When installing the unit in the following places,it may lead to the malfunction of the unit:(If it is inevitable,please
consult with the unit supplier.)
The place contains mineral oils,for example,lubricant of cutting unit.
Seaside where the air contains salt.
Hot spring area where there are some corrosive gases like sulfide gas.
Factories where the high voltage power fluctuates seriously.
Inside a car or cabin.
The place with direct sunlight and other heat supplies.If it is not avoid,please install a covering or take other
measurement.
Place where is contained by oil permeates like kitchen.
Strong electromagnetic wave surrounding.
The place filling with danger or flammable gases or materials.
The place filling with acid or alkali gases.
The unit must be securely installed;otherwise some noise and shaking may be produced.
Confirm that there is no any obstacle around the unit.
If there is strong wind like seashore,please fix the unit in the place where is protected from the wind.
2.4 Maintenance space requirements

5
F L ON OF
SET TIMER
MODE
ON/OFF
LOCK
H
If the unit is installed in an enclosed space:
The heat pump unit must be placed in a space which is more than 15m³ ,and must have unrestricted air flow.For
example,the space of the installed unit is one room with 2.5m height ceiling and with 3m length by 2m width.
2.5 Unit dimension
D
Parameter Model
BC-F20HWR2-200L
BC-F25HWR2-250L
BC-F25HWR2-300L
Diameter D(mm)
570
640
640
High H(mm)
1802
1802
2020
≥800mm
≥600mm
≥600mm

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CAUTION
WARNING
3. Installations
The circulating air flow of every unit should be more than 450m³/h.Please make sure that there is enough installation
space.
3.1 Water system piping diagram
Notes:
(1) The PTR valve is only
available for some models.
(2) The temperature limiting valve
is required on the hot water
usage terminal.
(3) The relief valve as
assess must be
connected.Drainage pipe
connected with the relief
valve should be
connected with
atmosphere.
Barrel-drain
Water piping system as the above figure.When install the unit at a place where outside temperature below freezing
point,the insulation must be provided for all hydraulic components.
The handle of PTR valve should be pulled out once per half a year to confirm that there is no jam of the valve.At the
same time,please take care of hot water from the valve and burning.
The outlet drain pipe should be insulated well in order to prevent water which is kept inside the pipe from freezing in
cold conditions.
Handle
Outlet
drain
pipe
It will cause explosion and injury,if do not comply with the following instruction:
Do not dismantle the PTR valve.
Do not block off the outlet drain pipe.
The specifications of water inlet and outlet pipes as following:
Internal thread D(N15).
Pipes must be heat-insulated well.
Installation of the pipe of PTR valve’s thread is RC3/4" (external thread). When finish the installation, it must
be confirmed that the outlet drain pipe of the PTR valve is exposed in the air.
The relief valve is necessary.It can prevent the supplied water from flowing backwards.
Power supply
User
Water leaving
PTR valve (1)
Temp.limiting
valve (2)
Sewage outlet
Condensate
drainage
Relief valve (3)
Water entering
Tap water
Barrel-drain
Shut-off valve
Drainage pipe (3)

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After water system piping work,turn on the cold water inlet valve and hot water outlet valve and start effusing the
tank.When water flow smoothly out from tap of water outlet,it means the tank is full.Please turn off all valves and
check pipeline to make sure there is without any leakage.
If the inlet water pressure is less than 0.15MPa,a pump should be installed at the water inlet pipe.
For the safety usage of water tank at the condition of water supply pressure higher than 0.65MPa,a reducing valve
should be installed at the water inlet pipe.
Condensate may be leaked from the unit if condensate drainage pipe is blocked or it operates in high humidity
environment,a drainage pan is recommended as shown as the following figure:
Unit
Drainage pan
3.2 Connection of duct
When the ducts of both air inlet and outlet,a+ b+ c+ d≤10m.
a
Air outlet
b
Air
inlet
When the duct only air inlet,b+ c≤10m.( fig1）
When the duct only air outlet,a+ d≤10m.( fig2）
Air inlet Air outlet
( fig1） ( fig2）
d
c
Air
outlet
FA
a
b
SET TIMER
MODE ON/OFF
LOCK
Air
inlet
c
d
SET TIMER
MODE ON/OFF
LOCK
SET TIMER
MODE ON/OFF
LOCK