England's Stove Works 25-IP User manual

IMPERIAL PELLET STOVE
CAUTION
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET FUEL-BURNING
APPLIANCE. KEEP CHILDREN, FURNITURE, AND ALL COMBUSTIBLES AWAY FROM ANY HEATING APPLIANCE.
SAFETY NOTICE
FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN
DEATH. FOR YOUR SAFETY AND PROTECTION, FOLLOW THE INSTALLATION INSTRUCTIONS OUTLINED IN
THIS MANUAL. CONTACT YOUR LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTION REQUIREMENTS (INCLUDING PERMITS) IN YOUR AREA.
Manufactured By:
England’s Stove Works, Inc.
PO Box 206
Monroe, VA 24574
10/7/2013
SAVE THESE INSTRUCTIONS
INSTALLATION & OPERATION
MANUAL
25-IP/55-SHPIP/55-TRPIP
25-IPS/55-SHPIPS/55-TRPIPS

2
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE
UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO
UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
IMPORTANT: IF YOU HAVE A PROBLEM WITH THIS UNIT, DO NOT RETURN IT TO
THE DEALER. CONTACT TECHNICAL SUPPORT @ 1-800-245-6489
Mobile Home Use:
This freestanding pellet unit is approved for mobile home or doublewide
installation with the outside combustion air hook-up. See the “Installation”
section of this manual for details pertaining to mobile home installations. Mobile
home installation must be in accordance with the Manufactured Home and Safety
Standard ( HUD ), CFR 3280, Part 24.
WARNING:
USE OF OUTSIDE COMBUSTION AIR IS MANDATORY WITH THIS UNIT.
DO NOT OPERATE WITH THE HOPPER OPEN; LID MUST BE SHUT AND TIGHTLY
LATCHED DURING OPERATION.
Note: England’s Stove Works does not recommend using a pellet stove as your
only source of heat.
Retain for your files
Model Number
Date of Purchase
Date of Manufacture
Serial Number

3
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE
UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO
UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
TABLE OF CONTENTS
Introduction
Introduction..................................... 4
Specifications
Heating Specifications ...................... 5
Dimensions ...................................... 5
EPA Compliance ............................... 5
Installation
Installation Overview ....................... 6
Clearances to Combustibles ............. 7
Venting Introduction........................ 8
Venting Guidelines ........................... 8
Additional Venting Information........ 9
Approved Venting Methods
Through the Wall............... 10
Through the Ceiling............ 11
Existing Chimney ............... 12
Mobile Home Installation............... 13
Vent Termination Clearances ......... 14
Outside Air Hookup........................ 15
Floor Protection ............................. 16
Daily Operation
Getting Started............................... 17
Lighting a Fire............................ 17-18
Control Board Settings ................... 19
Error Codes .................................... 20
Power Failure................................. 21
Thermostat Installation .................. 22
Thermostat Operation............... 22-23
Optional Accessories...................... 23
Maintenance
Daily
Important Notes................ 24
Daily Ash Removal ........ 24-25
Cleaning the Burn Pot ........ 25
Bi-weekly
Baffle Removal .................. 26
Monthly
Important Notes........... 26-27
Exhaust Chamber.......... 27-28
Venting Pipe ...................... 28
Yearly
Important Notes.................29
Exhaust Blower ..................30
Convection Blower.............30
Cradle Removal..................31
Hopper Fines......................31
Checking Gaskets ...............31
Troubleshooting Guide
Troubleshooting ........................32-33
Replacing Components
Auger Motor...................................34
Convection Blower..........................35
Combustion Blower ........................35
Vacuum Switch...............................36
Igniter.............................................36
Gaskets...........................................37
Glass...............................................38
Control Board. ................................39
Wiring Diagram...............................40
Hopper Lid Latches .........................41
Door Latch......................................42
Magnets .........................................42
Hopper Lid......................................42
Fiberboard......................................43
Panels.............................................43
Finish..............................................43
Illustrated Parts Detail
Exploded Parts Diagram..................44
Parts List....................................45-46
Other Details
Ash Pan Latches............................46
Warranty
Serial Tag Sample............................47
Warranty Details........................48-49
Important Notice............................50
Warranty Reg. Form .......................51
Retain for you files
Model Number________________________
Date of Purchase_______________________
Date of Manufacture____________________
Serial Number_________________________
* This information can be found on the safety tag attached to the underside of the hopper
lid. Have this information on hand if the phone the factory or your dealer regarding this
product.

4
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INTRODUCTION
Thank you for purchasing this fine product from England’s Stove Works!
England’s Stove Works was started, and is still owned by, a family that
believes strongly in a “Do It Yourself” spirit; that’s one reason you found this
product at your favorite “Do It Yourself” store.
We intentionally design and build our stoves so that any homeowner can
maintain their unit with basic tools, and we’re always more than happy to
show you how to do the job as easily and as inexpensively as possible.
However, while remaining simple, our stoves are designed to perform
extremely efficiently, helping deliver more heat from less fuel.
Please look at our vast Help section on our website and call our Technical
Support Department at [phone] if you need any help with your unit.
We are nearly always able to “walk you through” any installation issues,
repairs, problems or other questions that you may have.
Wishing you years of efficient, quality and “comfy” heating,
EVERYONE AT ENGLAND’S STOVE WORKS
Please Note: While information obtained from our web site and through our
Technical Support line is always free of charge, there will be a service charge
incurred with any “on-site” repairs or maintenance that we may arrange.
This manual encompasses all versions of the 25-IP, including the 55-SHPIP, 55-SHPIPL and 55-TRPIP. This also
applies to the straight version of this unit with model numbers 25-IPS, 55-SHPIPS and 55-TRPIPS. However, for
simplicity of description, the stove will be referred to by the generic 25-IP designation.

5
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
SPECIFICATIONS
Heating Specifications
Heat Output Range**................................................................. 14,108 to 35,023BTU/hr
Approximate Pellet Burn Rate** .......................................................0.945 to 2.346 kg/hr
Maximum Burn Time**.......................................................................................38 hours
Approximate Square Footage Heated*** ..............................................up to 2,200 sq. ft.
Hopper Capacity............................................................................................... 80 pounds
Dimensions
EPA and Safety Compliance Specifications
EPA Compliance ..................................................................................................Certified
Particulate Emissions ................................................................................. 1.78 grams/hr
Efficiency*..................................................................................................................78%
Tested To ................. UL 1482-00, ASTM E 1509, ULC/ORD-C1482-M1990 & ULC S627-00
Notes for this unit: Picture may not match your unit if you have the straight version. Clearances
are the minimum for this unit and may need to be increased in the rear to have proper vent
clearances. Follow all venting manufacturer clearances and local codes.
*- This unit was not tested for efficiency; the efficiency shown is a default value normally attained by similar, certified pellet burning appliances.
** - Heat output, burn rate and maximum burn time are heavily dependent on the type of pellets burned in the stove; as such, these numbers may vary.
*** - The maximum heating capacity of this unit can vary greatly based on climate, construction style, insulation and a myriad of other factors. Use this
information in conjunction with a BTU loss calculation for your home to determine if this unit will be sufficient for your ne eds.

6
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INSTALLATION
Installation Overview
When choosing a location for your new stove, there are a multitude of factors
that should be taken into account before beginning the installation.
1. Traffic Patterns –To help prevent accidents, the stove should be placed in a
location where it is out of the way of normal travel through the home.
2. Heat Flow –When deciding on a location for the stove, consider the way heat
moves throughout your home. Install the stove where you need the heat;
basement installations often do not allow sufficient heat to flow to the upper
floors and a top floor installation will not allow any heat to reach the floors
below. Always consider that heat rises and will take the path of least
resistance while it is still hot.
3. Exhaust Location –Outside walls are generally the best place to install a stove,
since they allow easy exhaust and intake air installation (using our DuraVent
AC-3000 Kit, AC-33000 if Canada). If there is not a feasible way to install the
stove on an outside wall, there are methods for venting the stove up through
the roof, but they tend to be more costly because they involve the use of more
pellet vent pipe and can often make outside air installation more difficult.
4. Wall Construction –Locating the stove so that the exhaust system can pass
between studs will simplify the installation and eliminate the need to reframe
any sections of the wall to accommodate the wall thimble.
WARNING
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
Do Not Over fire –If any external part starts to glow, you are over firing. Reduce feed rate. Over firing will
void your warranty.
Comply with all minimum clearances to combustibles as specified. Failure to comply may result in a house
fire.
Tested and approved for wood pellets only. Burning any other fuel will void your warranty.

7
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INSTALLATION
Clearances to Combustibles
Unit to Side
Wall (A)
Unit to Rear
Wall (B)
Unit to Corner
(C)
Unit Top to
Ceiling
Min. Ceiling
Height
6 in.
6 in.
3 in.
9 in.
60 in.
152.4 mm
152.4 mm
76.2 mm
228.6 mm
1524 mm
Alcove installation not recommended for this unit
CAUTION
Unit can be very HOT while in operation. Keep children away.
Supervise children in the same room as this appliance.
Alert children and adults to the hazards of high temperatures.
Do NOT operate with protective barriers open or removed.
Keep clothing, furniture, draperies and other combustibles away.
Installation MUST comply with local, regional, state and national codes and regulations.
Consult local building, fire officials or authorities having jurisdiction about restrictions,
installation inspection, and permits.
DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT OR SYSTEM

8
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INSTALLATION
Venting Introduction
This pellet stove operates on a negative draft system, which pulls combustion air through the
burn pot and pushes the exhaust air through the vent pipe and out of the building. This unit must be
installed in accordance with the following detailed descriptions of venting techniques; not installing the
stove in accordance with the details listed here can result in poor stove performance, property
damage, bodily injury or death. England’s Stove Works is not responsible for any damage incurred due
to a poor or unsafe installation.
If questions arise pertaining to the safe installation of the stove, our Technical Support line
(800-245-6489) is available. Contact your local code official to be certain your installation meets local
and national fire codes and if you’re uncertain about how to safely install the stove, we strongly
recommend contacting a local NFI certified installer to perform the installation.
Venting Guidelines
ALWAYS install vent pipe in strict adherence with the instructions and clearances included with
your venting system.
DO NOT connect this pellet stove to a chimney flue which also serves another appliance.
DO NOT install a flue pipe damper or any other restrictive device in the exhaust venting system
of this unit.
USE an approved wall thimble when passing through a wall and a ceiling support/fire stop when
passing through a ceiling.
ONLY use 3.0” or 4.0” Type L or Type PL pipe approved for pellet stove venting; DO NOT use
galvanized or B-Vent pipe.
SEAL each joint of pellet vent with high temperature silicone (Part # AC-RTV3) to prevent smoke
spillage into the home.
AVOID excessive horizontal runs and elbows, as both will reduce the draft of the venting system
and will result in poor stove performance.
INCLUDE as much vertical pipe as possible to prevent smoke from the unit from entering your
home in the event of a power outage.
INSPECT your venting system often, to be certain it is clear of fly-ash and other restrictions.
CLEAN the venting system as detailed in the maintenance section of this manual.
WARNING
INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.
HOT! Do not touch! Severe burns or clothing ignition may result.
Glass and other surfaces are hot during operation.
Do not attempt to touch or open the front or side panels during operation. This could result in severe
burns or injury.

9
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INSTALLATION
Additional Venting Information
Do not mix and match components from different pipe manufacturers when assembling your
venting system (i.e. Do NOT use venting pipe from one manufacturer and a thimble from
another).
We require a minimum vertical rise of 36 in. (3 ft.) of pipe to create natural draft in the system,
which helps evacuate smoke from the stove in the event of a power failure or combustion
blower failure.
Venting systems 15.0 ft. or shorter may be composed entirely of 3.0 in. pellet pipe; to reduce
frictional losses, venting systems longer than 15.0 ft. should be composed of 4.0 in. pellet pipe.
Do not terminate the venting system directly beneath any combustible structure such as a
porch or deck.
Follow NFPA 211 rules listed below for venting system termination location relative to windows
and other openings in the dwelling.
oNFPA 211 (2006 ed.) Section 10.4 Termination: 10.4.5
(1) The exit terminal of a mechanical draft system other than direct vent appliances
(sealed combustion system appliances) shall be located in accordance with the
following:
(a) Not less than 3 ft. (.91 m) above any forced air inlet located within 10 ft.
(3.0m).
(b) Not less than 4 ft. (1.2 m) below, 4 ft. (1.2 m) horizontally from or 1 ft. (305
mm) above any door, window or gravity air inlet into any building.
(c) Not less than 2 ft. (0.61 m) from an adjacent building and not less than 7 ft.
(2.1 m) above grade when located adjacent to public walkways.
Distance between the termination opening and grade should be a minimum of 2 ft. (24 in.)
contingent on the grade surface below the termination. When determining the termination
height above grade, consider snow drift lines and combustibles such as grass or leaf
accumulation. In areas where significant snowfall is possible, the termination height must be
sufficiently high to keep the termination free of snow accumulation.
Do not use makeshift compromises during installation or install any component of the unit or
venting system in such a manner that could result in a hazardous installation.
A chimney connector shall not pass through an attic or roof space, closet or similar concealed
space, or a floor, or ceiling.
Where passage through a wall or partition of combustible material is desired, the installation
shall conform to CAN/CSA-B365.
WARNING:
Venting system surfaces get HOT, and can cause burns if touched. Noncombustible shielding
or guards may be required.

10
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INSTALLATION
Approved Venting Method 1: Through the Wall
Generally the simplest installation method, venting through
the wall using our AC-3000 kit, AC-33000 if Canada (or similar
venting system) is also the preferred venting method. It
minimizes horizontal pipe, allows the stove to be installed close
to the wall and keeps the clean-out tee on the outside of the
house, for ease of cleaning.
When installing any venting system, Type L or Type PL pipe
must be used and all clearances to combustibles (listed by the
pipe manufacturer) must be strictly adhered to.
Use the pipe manufacturer’s approved thimble for passing
through a combustible wall, and maintain at least the minimum
clearances to combustibles.
Use an appliance collar where the pellet vent connects to
the exhaust output of the pellet stove and attach the appliance
collar to the exhaust blower output using three sheet metal screws.
Secure the pellet vent to the outside of the house using a wall strap just below the 90 degree
elbow.
Seal each pipe connection joint with high temperature RTV Silicone, to ensure the system is leak
free (Check with the specific venting system manufacturer’s instructions before doing so).
If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws are
required at each pipe joint.
Connect the pellet stove to outside combustion air using the kit included with your stove or using
an alternative method, as described in the “Outside Air” section, on page 15.
This installation type can be modified for basement (Basement installations should always be
performed by a professional installer) or other installations wherein the tee and vertical section of the
pipe would be inside the home and the venting system would simply pass horizontally through the
thimble and then terminate.
Please Note:
Installation diagrams are for reference purposes only and are not drawn to scale, nor meant to be used as plans for each
individual installation. Please follow all venting system requirements, maintain the required clearances to combustibles,
and follow all local codes.
For high altitude installations
(above 4,000 ft.), the vent pipe
should be increased from 3-inch
(3”) to four-inch (4”).

11
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INSTALLATION
Approved Venting Method 2: Through the Ceiling
Venting through the ceiling/roof may be the only feasible
venting option in some cases and is a factory recommended
installation.
When installing any venting system, Type L or Type PL pipe
must be used and all clearances to combustibles listed by the
pipe manufacturer must be strictly adhered to.
Use the pipe manufacturer’s approved ceiling support for
passing through a combustible ceiling, as well as the required
fire stops, radiation shields, flashing and storm collar.
Be certain to follow the manufacturer’s required height of
termination above the roof line, and maintain at least the
minimum clearances to combustibles.
Use an appliance collar where the pellet vent connects to
the exhaust output of the pellet stove and attach the appliance
collar to the exhaust blower output using three sheet metal
screws.
Seal each pipe connection joint with high temperature RTV Silicone, to ensure the system is leak
free (Check with the specific pipe manufacturer’s instructions before doing so).
If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws are
required at each pipe joint.
Connect the pellet stove to outside combustion air using the kit included with your stove or using
an alternative method, as described in the “Outside Air” section, on page 15.
This venting method can also be modified so that the venting system runs horizontally through the
wall from the stove, then transitions to vertical and terminates above the roofline. When using this
modified version of this installation be certain to carefully follow the venting system
manufacturer’s instructions diligently.
Please Note:
Installation diagrams are for reference purposes only and are not drawn to scale, nor meant to be used as plans for each
individual installation. Please follow all venting system requirements, maintain the required clearances to combustibles,
and follow all local codes.
For high altitude installations
(above 4,000 ft.), the vent pipe
should be increased from 3-inch
(3”) to four-inch (4”).

12
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INSTALLATION
Approved Venting Method 3: Existing Chimney System
Using an existing masonry or factory built chimney for venting is the only other acceptable method
for venting this pellet unit.
Use Type L or Type PL venting pipe until entering the existing
chimney. Use the appropriately sized adapter when
transitioning from the pellet vent pipe to the masonry or factory
built thimble and be certain that the adapter is sealed tightly to
both the pellet venting system and the existing chimney.
Before using an existing chimney, be certain it is in good
condition (A chimney sweep inspection is highly recommended).
Also, make sure the chimney meets the minimum standards
listed in NFPA 211 (A chimney professional can confirm this upon
inspection).
If connecting this stove to a factory built chimney, it may
ONLY be a 6” flue, UL103 HT venting system (ULC S629 if
Canada). Connection to any other factory built chimney may
result in a poorly operating or dangerous stove installation.
When connecting to an existing masonry chimney, the cross-sectional area of the flue must be
considered. A chimney with a flue larger than 6” round (28.27 sq. in.) may require relining with an
approved pellet stove chimney lining system.
Use an appliance collar where the pellet vent connects to the exhaust output of the pellet stove
and attach the appliance collar to the exhaust blower output using three sheet metal screws.
Seal each pipe connection joint with high temperature RTV Silicone, to ensure the system is leak
free (Check with the specific pipe manufacturer’s instructions before doing so).
If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws are
required at each pipe joint.
Connect the pellet stove to outside combustion air using the kit included with your stove or using
an alternative method, as described in the “Outside Air” section, on page 15.
Please Note:
Installation diagrams are for reference purposes only and are not drawn to scale, nor meant to be used as plans for each
individual installation. Please follow all venting system requirements, maintain the required clearances to combustibles,
and follow all local codes.
For high altitude installations
(above 4,000 ft.), the vent pipe
should be increased from 3-inch
(3”) to four-inch (4”).

13
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
INSTALLATION
Mobile Home Installation
The England’s Stove Works, Inc. outside air kit MUST be used for installation of this unit in a mobile
home. Please see the “Outside Air” section on page 15 for more information regarding outside air
connections.
The outside air inlet must be kept clear of leaves, ice and other debris. Keeping the outside air inlet
free of restriction is crucial to preventing air starvation and smoke spillage.
The pellet stove MUST be secured to the floor of the mobile home using lag bolts and the holes
provided in the bottom of the base for this purpose. Outdoor-aired space heaters must be
attached to the structure.
The pellet stove MUST be grounded with #8 solid copper grounding wire (or equivalent),
terminated at each end with an NEC approved grounded device.
Carefully follow all clearances listed in the appropriate section of this manual AND follow the
venting manufacturer’s minimum clearance requirements. Similarly, be certain the venting system
used is approved for mobile home use.
Installation must be in accordance with Manufacturers Home & Safety Standard (HUD) CFR 3280,
Part 24 as well as any applicable local codes.
Use silicone to create an effective vapor barrier at the location where the chimney or outside air
ducting passes through to the exterior of the structure.
CAUTION
THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL AND CEILING/ROOF MUST
BE MAINTAINED. DO NOT CUT THROUGH FLOOR JOISTS, WALL STUDS, CEILING TRUSSES OR ANY
OTHER SUPPORTING MATERIAL WHICH COULD BE DETRIMENTAL TO THE STRUCTURAL INTEGRITY OF
THE HOME.
WARNING: DO NOT INSTALL IN A SLEEPING ROOM.
Joist Shield/Firestop
Mobile Home Approved
Type L or Type PL Pellet
Vent Pipe
Roof Flashing and Storm
Collar
Chimney Cap/Spark Arrestor
For high altitude installations
(above 4,000 ft.), the vent pipe
should be increased from 3-inch
(3”) to four-inch (4”).

14
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
VENT TERMINATION CLEARANCES
A) MIN. 4-FT CLEARANCE BELOW OR BESIDE ANY DOOR OR WINDOW THAT OPENS.
B) MIN. 1-FT CLEARANCE ABOVE ANY DOOR OR WINDOW THAT OPENS.
C) MIN. 2-FT CLEARANCE FROM ANY ADJACENT BUILDING.
D) MIN. 7-FT CLEARANCE FROM ANY GRADE WHEN ADJACENT TO PUBLIC WALKWAYS.
E) MIN. 2-FT CLEARANCE ABOVE ANY GRASS, PLANTS, OR OTHER COMBUSTIBLE MATERIALS.
F) MIN. 3-FT CLEARANCE FROM A FORCED AIR INTAKE OF ANY APPLIANCE.
G) MIN. 2-FT CLEARANCE BELOW EAVES OR OVERHANG.
H) MIN. 1-FT CLEARANCE HORIZONTALLY FROM COMBUSTIBLE WALL.
I) VENTS INSTALLED WITH MECHANICAL EXHAUSTERS SHALL TERMINATE NOT LESS THAN 12 IN.(305MM)ABOVE THE
HIGHEST POINT WHERE THEY PASS THROUGH THE ROOF SURFACE.
Notes on termination of Pellet Vent Pipe from NFPA 211 (2006 ed.) Section 10.4 Termination: 10.4.5
(See also “INSTALLATION” section of manual AND additional notes above):
- Not less than three (3) feet above any forced air inlet located within ten (10) feet.
- Not less than four (4) feet below, four (4) feet horizontally from, or one (1) foot above any door,
window or gravity air inlet into any building.
- Not less than two (2) feet from an adjacent building, and not less than seven (7) feet above
grade where located adjacent to public walkways.
The exhaust exit shall be arranged so that the flue gases are not directed so that it will affect people,
overheat combustible structures, or enter buildings. Forced draft systems and all parts of induced
draft systems under positive pressure during operation shall be installed gastight or to prevent
leakage of combustion products into a building. Through-the-wall vents shall not terminate over
public walkways, or where condensate or vapor could create hazards or a nuisance.
Be sure to follow local codes and all manufacturer’s instructions (including exhaust pipe).
Consult a professional installer and/or call Technical Support if you have any questions.

15
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
OUTSIDE AIR HOOK-UP
The use of outside combustion air is mandatory on this pellet stove.
The outside air connection pipe protrudes from the lower rear center of the stove;
use the included outside air kit to attach your stove to outside combustion air.
Instructions and all the parts needed to make the outside air connection to your
pellet stove are included with the outside air kit.
If it is not feasible to use the included outside air hookup kit in your stove
installation, other materials may be used, provided the following rules are followed:
The pipe used for outside air hookup must be metal, with a minimum
thickness of .0209 in. (25 gauge mild steel) or greater and an inside diameter
of approximately 2.0 in.
All pipe joints and connections should be sealed with pipe clamps or other
mechanical means, to insure a leak free outside air connection.
Long runs of pipe and excessive elbows for outside air should be avoided. Due
to frictional resistance in pipe, any excessive outside air piping can result in
poor stove performance.
A screen or other protection device must be fitted over the outside air
termination point to prevent rain, debris and nuisance animals from entering
the piping system.
Increase the outside air pipe size to 3.0 in. diameter pipe if the outside air
connection is more than 6 ft. in length, more than two (2) elbows are used or if
the stove is installed in a basement.
The outside air connection system should be inspected at least annually to be certain
it is free from blockage.
Caution
NEVER draw outside combustion air from:
1. Wall, floor or ceiling cavity.
2. Enclosed space such as an attic, garage or crawl space.

16
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
FLOOR PROTECTION
This pellet stove requires a non-combustible floor protector if the stove is to be installed on a
combustible floor. If the floor the stove is to be installed on is already non-combustible (i.e. a
concrete floor in a basement) and has an R value equal to or higher than .2, no floor protection is
needed (although a decorative floor protector can still be used for aesthetic reasons).
Prefabricated floor protectors which are UL listed (ULC if Canada) or equivalent can be purchased
or a floor protector can be built from standard materials: two sheets of .5” thick cement board
covered with ceramic tile would be a suitable floor protector which meets the .2 R-value
requirement.
When using any floor protector, consider that this stove is not only heavy but will induce heating
and cooling cycles on the floor protector which can damage tile and loosen mortar and grout joints.
A hearth rug is NOT an approved substitute for a proper hearth pad.
For the US: The floor protector must extend at least 6 in. (152.4 mm) from the front & sides and 4
in. (101.6 mm) from the rear.
For Canada: The floor protector must extend at least 18.0 in. (457.2 mm) from the front of the unit,
8.0 in. (203.2 mm) from the sides of the unit and 4.0 in. (101.6 mm) from the rear.
In Canada, it is required that the non-combustible floor protector is underneath and extends 2 in.
(50.8 mm.) on either side of any horizontal venting runs AND/OR is directly underneath any vertical
venting pipe.
4”
(U.S.A.)

17
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
DAILY OPERATION
Getting Started
Check to see that the hopper is clean and free from foreign materials. Be sure to connect this unit to a
working outlet; we recommend using a surge protector to help protect the electronic components from
damage.
BEFORE your first fire, dry run your unit (no pellet fuel in the hopper) for twenty minutes; pressing the “ON”
button with the unit plugged in will initiate the dry run.
Once the “ON” button is pressed, you should immediately hear the exhaust blower start and
operate continuously. After a few seconds, the letters “S U” will appear in the two display windows
of the control board.
After about three to five minutes, look for the red glow of the igniter in the igniter port of the burn
pot to be certain it is operating normally.
Hold the hopper lid switch (See “Illustrated Parts Diagram” pg. 44) down with your finger and check
to see that the auger is turning. Release the hopper lid switch and be certain that the auger stops
turning. DO NOT PUT YOUR FINGERS IN THE HOPPER OR NEAR THE ROTATING AUGER.
After about twenty minutes, the control board should display “E-2” in the two display windows (More
information on Error Codes can be found in the Error Code section of this manual).
At this point, the dry run is complete and your pellet heating appliance is ready for normal operation.
Lighting a Fire
In order for this stove to operate, the hopper must first be filled with pellet fuel. Lift the hopper lid using
the flush-mount handle and pour the pellet fuel directly into the hopper.
We recommend using only pellets manufactured by PFI Certified facilities, since pellets bearing
the PFI stamp of approval will be low in ash and moisture, high in BTU’s, and uniform in size and
quality.
This pellet stove will perform equally well using softwood and hardwood pellets, and although the ash may
differ slightly in appearance or texture, both types of pellets will burn cleanly and efficiently in this stove.
This pellet stove is equipped with an automatic pellet ignition system; the only user input required to light
the stove is a simple press of the “On” button.
Shortly after pressing the “On” button, the letters “S U” will appear in the heat range and blower speed
windows of the control board. This indicates the stove has entered the start-up sequence and is operating
normally.

18
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
The fuel feed rate and combustion air during start-up is determined by the control board, so the stove may
be started on any heat range.
After approximately fifteen minutes, the fire should be burning brightly and the “S U” should
disappear from the control board. At this point, the stove has begun normal operation and the
display windows on the control board will remain empty, unless the Heat Range or Blower Speed is
adjusted.
It is normal for the unit to smoke during the first fire, as paints and oils cure. This should dissipate
within the first hour. Open a door and/or window during the first fire to ventilate the area.
Daily Operation Notes
Only high quality, ¼” (.25 in.) diameter wood pellets, should be used in this stove. Using low grade
wood pellets with high ash content OR wood pellets with a high moisture content can cause the
burn pot to fill with ash at a more rapid pace and can cause intervals between periodic
maintenance to become significantly shorter. Please read the “Maintenance” section of this
manual thoroughly to understand how fuel selection affects stove operation, maintenance and
cleaning.
Variation in the flame height is normal; not all wood pellet fuel is uniform in size, which can affect
the way pellets are fed into the burn pot. Although the flame height may increase and decrease
during operation, there is no loss of efficiency.
Always store wood pellet fuel in a dry location; storing wood pellet fuel in a dry location ensures
the fuel will remain pelletized and low in moisture content. Also, be certain that all wood pellet
fuel is stored at a safe distance from the pellet heater; storing fuel in close proximity to the stove
can result in a fire.
This pellet burning room heater is equipped with a specially designed burn pot which comes
preinstalled from the factory. This burn pot elevates the burning pellets and delivers air at the
precisely-required locations. Pellets must only be burned in the factory burn pot; no modifications
should be made to this burn pot and no additional grates or other fire elevators should be used.
CAUTION
NEVER USE GASOLINE, GASOLINE-TYPE LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR
LIQUIDS TO START OR “FRESHEN UP” A FIRE IN THIS HEATER. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE
HEATER WHILE IN USE. ADDITIONALLY, NEVER APPLY FIRE-STARTER TO ANY HOT SURFACE OR EMBERS IN THE
STOVE. DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE.
DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.

19
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
CONTROL BOARD SETTINGS
The control board on this stove allows the user to adjust the heat output and convection blower speed,
turn the unit on and off, and test components for function (more on diagnostic mode later).
The lower buttons on the control board (Low Fuel Feed, Low Burn Air, and Air on Temp) are not
meant to be adjusted during normal operation of the unit. These buttons are factory preset and
should not be adjusted by the user.
To energize the unit and initiate a fire, press the “On” button. The LED above the button should
turn green and the control board should display “S U” shortly after pressing the button.
To shut the unit down, press the “Off” button. The LED above the button should turn red and the
board should display “S d” shortly after pressing the button. This initiates the shut down sequence,
and the stove will remain in shut down mode until it has cooled down.
To increase the heat output of the stove, press the “Up” heat range button. The number in the
heat range display window will increase, signifying that the control board is now adjusting the heat
output to your desired level. The blower speed will increase the same amount as the heat range,
because the stove is designed to operate with the blower speed greater than or equal to the heat
range. Pressing the “Down” arrow will decrease the heat range and blower speed.
To increase the blower speed without increasing the heat range, press the Blower Speed “Up”
arrow until the desired blower speed is shown in the display window. Pressing the “Down” arrow
will decrease the blower speed; however, the control board will not allow the blower speed to be
set lower than the heat range.
Caution
This unit is meant to operate only with the ash pan and main viewing door closed.
Smoke spillage and an inefficient, lazy burn will result from attempting to operate the
stove with either door open.
In addition, using fuel other than wood pellets can create an unsafe situation and can
also generate excess carbon monoxide. Carbon monoxide is an odorless, colorless gas
which can be deadly. Be sure to burn only wood pellets.
The use of a carbon monoxide detector is strongly recommended.

20
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
ERROR CODES
Error codes, or “E-Codes,” are alphanumeric codes that will appear in the Heat Range and Blower
Speed windows of the Control Board if the unit experiences an abnormal condition. Error codes are
the control board’s way of telling the user that something isn’t operating correctly within the stove,
and that the unit should be carefully inspected before reigniting. See the “Trouble-Shooting Guide,”
page 32, for additional information on error codes.
E-0
When this is displayed in the control board windows (typically when restarting after an “E-
Code” shutdown), it means there are currently no errors and the stove will begin normal
operation.
E-1
This error code is not used on this stove. If it is displayed in the control board windows,
please contact Technical Support and they will diagnose the cause of the false code.
E-2
When this code is displayed in the control board window it indicates a failure to light.
Although the stove may have ignited the pellets, the control board did not register a high
enough temperature to determine the fire was lit. If a fire was ignited, wait for the unit to
cool, clean the burn pot and restart the unit.
E-3
This error code indicates the preset maximum allowable exhaust temperature was
exceeded. Commonly referred to as “Over-Firing,” the E-3 code means something in the
stove is causing the exhaust gas to be hotter than expected.
E-4
This code is displayed based on a drop in the exhaust temperature. This code means the
fire or “proof of flame” has been lost. It usually results from the hopper being empty.
If an error code continues to display, if the error code seems unexplainable, or if you
have any other questions about error codes and what they mean, please contact
Technical Support at [phone].
Hopper Lid Safety Switch - This unit is also equipped with a hopper lid safety switch (Part #
AC-HLSB) which is directly connected to the auger motor. In the event the hopper lid is left
open while the stove is in operation, the hopper lid switch will prevent the auger from
turning. This is to prevent byproducts of combustion from entering the home through the
open hopper lid and also to simply prevent operation with the hopper lid open. Improper
hopper lid safety switch operation will result in an auger that will not turn and therefore a
stove that will not burn. NEVER place your hand or any object near the auger while the stove
is connected to power.