ENHANCE TECHNOLOGY TS2060 SS User manual

Quick start guide
2U 6-disk SAS Storage RAID Array for D2D/D2D2T Backup
www.enhance-tech.com
TS2060 SS -UG v.1.1
TS2060 SS
© Copyright 2009. Enhance Technology, Inc. Proudly Assembled in the U.S.A.
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HDD1 HDD2 HDD3 HDD4 POWER
IS210
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1Thank you for choosing Enhance Technology
Carefully unpack your TS2060 storage system, and inventory the
accessories according to your model type.
What is in the box?
3Unpack all components including the HDD mounting screws, key sets and
cables. If you are missing any of the items mentioned above, please contact
your dealer or contact Enhance Technology at www.enhance-tech.com.
Unpack your TS2060
Welcome
Thank you for buying Enhance Technology TS2060 Series, the ultimate
D2D/D2D2T All-in-One backup storage solution designed for high-impact and
high-volume real-time data backup and oine archive storage needs.
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TS2060 SS
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Understanding your TS2060
Learn and identify each component of TS2060
Quick start guide
TS2060 SS | SAS Storage Array for D2D/D2D2T Backup ENHANCE
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Standard IEC Power Cable - Qty 2
Rack-ear Mounting Kit - Qty 2
Qty 1 - TS2060 Array with IS210 5.2” HDD Enclosure (optional) & Q14 4x2.5” HDD Enclosure (optional) Installed
User Guide and CD- Qty 1
Hot-swap Disk Trays - Qty 6
HDD Mounting Hardware - Qty 16
Slide Rail Set - Qty 2
HDD1 HDD2 HDD3 HDD4 POWER
IS210
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User Guide
GbEiSCSI Storage RAID Array for D2D/D2D2T Backup
StoreSimple & Secure
ioStor
TM
www.iostor.com
TS2060IP -UG v.1.2
TS2060 IP
©Copyright2009. ioStor, Inc. Proudly Assembled in the U.S.A.
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Front:
1. Security Key Lock
2. Hot-swap HDDs Tray
3. Q14 4x2.5”Removable HDDs Enclosure (optional)
4. IS210 5.2”Removable HDDs Enclosure (optional)
5. Power LED
6. Alarm Mute Button
Rear:
7. ATX PS2 Power Supply
8. Auto Power Switch
9. RS232 VT100 ANSI Terminal Emulation
10.Web GUI Management Console
11. Power Switch
12. SFF8470 SAS Port
13. eSATA Ports for IS210 and Q14
14. RAID Controller
15. RAID Controller LED

TS2060 SS
TS2060 SS | SAS Storage Array for D2D/D2D2T Backup
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Disk Installation
If your system was purchased with capacity, please skip this section and
immediately go to next section. If your system was purchased without disks,
install each disk into the provided disk trays and fasten using the supplied
hdd screws. Do not use any other mounting screws other than the ones provided
with your system. System or disk damage may occur if using non-approved
mounting hardware.
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Disk Installation for Q14
If your system was purchased without Q14, please skip this section and
immediately go to next section. If your system was purchased with Q14,
install each disk into the provided disk trays and fasten using the supplied
hdd screws. Do not use any other mounting screws other than the ones provided
with your system. System or disk damage may occur if using non-approved
mounting hardware.
Hard Disk
Disk Tray
Hard Disk
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NOTE: Unlock the tray
and pull the handle.
Figure 1.
Figure 5. Figure 6.
Figure 2.
Disk tray - Bottom view
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Disk tray - Bottom view
Gently “press”tray handle to insert HDD
Lock the tray by turning the key lock
HDD1 HDD2 HDD3 HDD4 POWER
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Disk Installation for IS210
If your system was purchased without IS210, please skip this section and
immediately go to next section. If your system was purchased with IS210,
install disk into the provided disk trays and fasten using the supplied
hdd screws. Do not use any other mounting screws other than the ones provided
with your system. System or disk damage may occur if using non-approved
mounting hardware.
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2.5” Hard Disk
Q14 Disk Tray
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NOTE: Push down to unlock
Figure 3. Figure 4.
Q14 Disk tray - Bottom view
Figure 7.
IS210
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IS210
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Gently “press” tray handle to insert HDD
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Insert Disk Module
After fastening each disk, insert the disk trays in the open disk bay on your
system, Q14 and IS210. For added security, your system is equipped with locking
disk bays to prevent accidental or malicious disk removal.
Quick start guide
ENHANCE | TECHNOLOGY

TS2060 SS
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TS2060 SS | SAS Storage Array for D2D/D2D2T Backup
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Disk Installation
If your system was purchased with capacity, please skip this section and
immediately go to next section. If your system was purchased without disks,
install each disk into the provided disk trays and fasten using the supplied
hdd screws. Do not use any other mounting screws other than the ones provided
with your system. System or disk damage may occur if using non-approved
mounting hardware.
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HBA Installation
Your TS2060 SS features a Hardware RAID architecture. This provides
the best support for a wide range of host bus adapters (HBAs).
Always follow your HBA installation procedure to ensure proper operation.
WARNING: Allow a few minutes for the internal
computer compenents to cool down before
opening your computer system.
1. Touch the metal PCI slot covers on the back
of your computer to discharge any static electricity.
2. Unplug ALL cables from your computer, and remove
the side access panel according to your system type.
3. Apple G5 users must rst remove the deector cover
and place it on a clean, safe surface.
NOTE: Remember to replace the air deector after you
have nished installing your HBA.
9Please follow your HBA driver installation notes to ensure operation & hassle free
conguration.
HBA Installation - Cont’d
1. Remove the PCI slot cover plate from an available
PCI slot. Consult your HBA or video capture card
for recommended slot postions.
2. Install & secure your PCI controller card into the slot
and rmly press the card into place.
3. Close and replace the system panel.
Port access opening
PCI slot
Reinstall the screw
to secure the card
in place.
WARNING: To minimize the chance of electrical
shock, always follow proper saftey rules when
working with electrical components.
10 Introduction to SAS SFF8470 to SFF8088 Cable Types
SAS Interface Overview
Your TS2060 SS is equipped with industry standard SFF8470 SAS interface port.
The correct cable type is detirmined by the HBA or RAID controller you have
seleceted. Usually, on the storage-end the type of connector is SFF8470 and on the
host-end HBA, the type of connector is SFF8088.
11 Ensure that the connector is properly secured & fastned. Most commom
issues are related to poor cable connection. Do not force connector into place.
Connecting Your TS2060 - Cable Connections
Figure 9.
SFF8470 SAS Port
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SFF8470 [SAS]
SFF8470 [Recieving Connector View]
Figure 8.
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SFF8088 [Host-end Connector View]
PCI SAS HBA
Quick start guide
ENHANCE | TECHNOLOGY

TS2060 SS
TS2060 SS | SAS Storage Array for D2D/D2D2T Backup
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Connecting Your TS2060 - Cable Connections - Cont’d
Ensure that all of the connectors are properly secured & fastned. Most commom issues are related to poor cable connection. Do not force connector into place.
Figure 10.
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Figure 12.
Figure 11.
On Off WARNING:To minimize the chance of
electrical shock, always follow proper
safety rules when working with
electrical materials.
14 After connecting both data and Web GUI cables to your system and host
computer, power-on your TS2060 rst, then power-on your host computer.
Your array is now ready for RAID conguration in the Web GUI.
Power On
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SFF8088 [Host-end Connector View]SFF8470 [Storage-end Connector View]
PCI SAS HBA
Thumb Screw SAS Connector
Host Computer
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Connecting Your TS2060 - Web GUI Connection
Connect TS2060 Web GUI console to the host computer on the network with
cross over cable or connect to the Ethernet switch with LAN cable
then power on the system.
Web GUI Console
Ethernet Switch
Host Computer
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Quick start guide
ENHANCE | TECHNOLOGY

TS2060 SS
TS2060 SS | SAS Storage Array for D2D/D2D2T Backup
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Login Web GUI
To access Web GUI utility, lanuch the web browser on your computer and enter the
TS2060’s IP address in the address eld.
Login Name: admin Password: 1234
17 You will be using the Quick Install function in the Web GUI to create a RAID and
User Data Volume for your TS2060.
Create a RAID Array
NOTE:By default, the Web GUI’s network connection
type is set to Automatic conguration - DHCP, which
should be kept only if your network supports DHCP or
you are connecting through a dynamic IP address.
The TS2060’s IP address should be seen on the screen of
the controller. By default the IP address is 192.168.0.200
If you are required to use a permanent IP address, you
need to set a static IP address for the system.
(Please refer to User Manual CD for detail infomation)
1. System is booting up when turn on the power.
2. RAID controller is initializing the system to check
the hardware connection and memory. This is NOT
initializing for the hard disks.
3. The system has booted up successfully and showing
the system IP address on the LCD screen.
Now you can login Web GUI to create a RAID Array for
your TS2060
NOTE:The Quick Install function is designed for set up a single RAID level with a single User Data Volume. If you
want to congurate your system with multiple RAID levels with multiple User Data Volumes please learn from
system User Manual CD for complete instructions.
NOTE:Depending on the capacity of your system. The RAID array initialization process may take several minutes.
Please allow plenty of time for this process. Never turn o your TS2060 while initializing the array.
Step 1: Select Quick Install then choose the RAID Level desired. After
choosing the RAID level, click NEXT.
Step 2: In this step, the volume can be customized as needed. Volume
size, Bus ID, SCSI ID, and LUN can be assigned specied numbers to be
attributed to the volume. The maximum volume size is shown as default.
The volume can only be less or equal to the number shown. By default,
the Bus ID, SCSI ID, and LUN are set at 0. Click NEXT after desired volume
size and IDs are set.
Step 3: Conrm if all the setting are correct then click Conrm to
nish the setup.
Done: A summary page with the User data volume will be shown:
A RAID 0 user data volume with the UDV name “QUICK86975”, named
by the system itself, with the total available volume size 222GB.
Web GUI Sreen View
192.168.0.200
Enhance Technology
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Preparing TS2060 for Conguration
After power-on, the power LED and hard disks LEDs will light up and your TS2060
will display a message showing the system is booting then change to Initializing
mode for few seconds to check the system.
192.168.0.200
Enhance Technology
System Booting
Initializing
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Quick start guide
ENHANCE | TECHNOLOGY
Figure 13.
Figure 14.
Figure 15.

TS2060 SS
TS2060 SS | SAS Storage Array for D2D/D2D2T Backup
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To format the drive for Windows OS
1. Click on Control Panel, Performance and Maintenance, Administrative Tools.
2. Click on the Computer Management icon.
3. Click on the Disk Management Icon.
4. Right click on the new drive’s icon in the right hand window
5. Select the Format option, click yes in warning window.
6. Type a name for the drive under volume label.
7. Select perform quick format option.
8. Click OK in format warning box.
9. The drive will be formatted and available in My Computer and Windows Explorer.
Please refer to your computer’s documentation for detailed information on
formatting and preparing volumes for use
Format Volume for Windows OS
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To format the drive for Mac OS
1. Go to the Applications folder on your system hard drive.
2. Open the Utilities folder.
3. Double click on the Disk Utility Program.
4. Find the drive in the left hand window and select the drive.
5. Click on the Partition tab.
6. Under Volume Scheme select 1 Partition
7. Type a name for the drive in the box provided.
8. Select Mac OS extended under the format options.
9. Click on Partition in the Partition dialog box.
10. The drive will be formatted and mounted on the desktop.
Please refer to your computer’s documentation for detailed information on
formatting and preparing volumes for use
Format Volume for Mac OS
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Connection Problems:
Always double check for loose cable connections or improperly seated disks
if you experience problems where a disk or volume does not appear in your
computer, or you recieve an error message stating a disk missing
when you have the drives congured as a RAID set.
1. Disconnect the data cables and reconnect each cable one at a time,
ensuring each connector is screwed in securely on your system.
2. Make sure the connector is properly secured on your HBA.
3. Check your TS2060 IP’s drive presence LEDs, located on the front
panel of the system. If the LEDs are not lit, remove the disk and
reinsert the disk module.
If the problem persists, please contact your dealer or contact Enhance’s support department
at [email protected]
This section covers some common support questions.
If you are experiencing an urgent issue, please contact
your dealer or call 1-562-777-3488 ex 119.
Troubleshooting
Quick start guide
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ENHANCE TECHNOLOGY, iNC
©2009 Enhance Technology, Inc. All rights reserved.
Under the copyright laws, this manual may not be
copied, in whole or in part, without the written consent
of Enhance Technology, Inc.
Every eort has been made to ensure that the
information in this manual is accurate. Enhance
Technology is not responsible for printing or
clerical errors.
Enhance Technology, Inc.
12221 Florence Ave.
Santa Fe Springs, CA 90670
[phone]
www.enhance-tech.com
Two (2) Year Limited Warranty
WARRANTY COVERAGE
Enhance Technology’s warranty obligations are limited to the terms set forth below:
Enhance Technology, as dened below, warrants this Enhance Technology-branded hardware product against defects in materials and
workmanship under normal use for a period of TWO (2) YEARS from the date of retail purchase by the original end-user purchaser
('Warranty Period"). If a hardware defect arises and a valid claim is received within the Warranty Period, at its option, Enhance Technology
will either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, or (2) exchange the product with a
product that is new or w hich has been manufactured from new or serviceable used parts and is at least functionally equivalent to the
original product. Enhance Technology may request that you replace defective parts with new or refurbished user-installable parts that
Enhance Technology provides in fulllment of its warranty obligation. A replacement product or part, including a user ¬installable part that
has been installed in accordance with instructions provided by Enhance Technology, assumes the remaining warranty of the original
product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is
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FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF
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exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or
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other rights that vary by country, state or province.
This Limited Warranty is governed by and construed under the laws of the country in which the product purchase took place. Enhance
Technology, the warrantor under this Limited Warranty, is identied at the end of this document according to the country or region in
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