ENS ED9732H5NV-16P-A User manual

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Us se er r M Ma an nu ua al l
Please read this manual carefully for correct use of the product and preserve it for
reference purposes

Notes
Please read this user manual carefully to ensure that you can use the device correctly and
safely.
There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
This device should be operated only from the type of power source indicated on the
marking label. The voltage of the power must be verified before using the same. Kindly
remove the cables from the power source if the device is not to be used for a long period of
time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or
other devices that produce heat.
Do not install this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure proper ventilation around the machine.
Do not power off the device at normal recording condition.
This machine is for indoor use only. Do not expose the machine in rain or moist
environment. In case any solid or liquid get inside the machine’s case, please turn off the
device immediately and get it checked by a qualified technician.
Do not try to repair the device by yourself without technical aid or approval.
When this product is in use, the relevant contents of Microsoft, Apple and Google will be
involved in. The pictures and screenshots in this manual are only used to explain the usage of
our product. The ownerships of trademarks, logos and other intellectual properties related to
Microsoft, Apple and Google shall belong to the above-mentioned companies.
This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.

Contents
NVR User Manual
Contents
_Toc515462999
1Introduction...................................................................................................................1
1.1 Summary.......................................................................................................................1
1.2 Features.........................................................................................................................1
1.3 Front Panel Descriptions...............................................................................................4
1.4 Rear Panel Descriptions................................................................................................5
1.5 Connections...................................................................................................................8
2Basic Operation Guide................................................................................................11
2.1 Startup & Shutdown....................................................................................................11
2.1.1 Startup..............................................................................................................11
2.1.2 Shutdown..........................................................................................................11
2.2 Remote Controller.......................................................................................................11
2.3 Mouse Control.............................................................................................................13
2.4 Text-input Instruction..................................................................................................13
2.5 Common Button Operation .........................................................................................14
3Wizard & Main Interface...........................................................................................15
3.1 Startup Wizard.............................................................................................................15
3.2 Main Interface.............................................................................................................21
3.2.1 Main Interface Introduction..............................................................................21
3.2.2 Setup Panel.......................................................................................................23
3.2.3 Main Functions.................................................................................................25
4Camera Management..................................................................................................27
4.1 Add/Edit Camera.........................................................................................................27
4.1.1 Add Camera......................................................................................................27
4.1.2 Edit Camera......................................................................................................29
4.2 Add/Edit Camera Group..............................................................................................30
4.2.1 Add Camera Group...........................................................................................30
4.2.2 Edit Camera Group...........................................................................................31
4.2.3 IP Planning.......................................................................................................31
5Live Preview Introduction..........................................................................................33
5.1 Preview Interface Introduction....................................................................................33
5.2 Preview Mode .............................................................................................................34
5.2.1 Preview By Display Mode................................................................................34
5.2.2 Quick Sequence View.......................................................................................36
5.2.3 Camera Group View In Sequence.....................................................................37
5.2.4 Scheme View In Sequence ...............................................................................38
5.3 POS Settings ...............................................................................................................40
5.4 Preview Image Configuration .....................................................................................43
5.4.1 OSD Settings....................................................................................................43
5.4.2 Image Settings..................................................................................................43
5.4.3 Mask Settings...................................................................................................44
5.4.4 Fisheye Settings................................................................................................45

Contents
NVR User Manual
5.4.5 Image Adjustment ............................................................................................45
6PTZ...............................................................................................................................48
6.1 PTZ Control Interface Introduction.............................................................................48
6.2 Preset Setting...............................................................................................................51
6.3 Cruise Setting..............................................................................................................52
7Record & Disk Management......................................................................................54
7.1 Record Configuration..................................................................................................54
7.1.1 Mode Configuration.........................................................................................54
7.1.2 Advanced Configuration...................................................................................56
7.2 Encode Parameters Setting..........................................................................................56
7.3 Schedule Setting..........................................................................................................57
7.3.1 Add Schedule....................................................................................................57
7.3.2 Record Schedule Configuration........................................................................59
7.4 Record Mode...............................................................................................................60
7.4.1 Manual Recording............................................................................................60
7.4.2 Timing Recording.............................................................................................60
7.4.3 Motion Based Recording..................................................................................60
7.4.4 Sensor Based Recording...................................................................................60
7.4.5 Intelligence Recording .....................................................................................61
7.5 Disk.............................................................................................................................61
7.5.1 Disk Management ............................................................................................61
7.5.2 Storage Mode Configuration............................................................................62
7.5.3 View Disk and S.M.A.R.T. Information...........................................................63
8Playback & Backup.....................................................................................................65
8.1 Instant Playback ..........................................................................................................65
8.2 Playback Interface Introduction ..................................................................................65
8.3 Smart Playback............................................................................................................68
8.4 Record Search, Playback & Backup............................................................................70
8.4.1 Search, Playback & Backup by Time-sliced Image..........................................71
8.4.2 Smart Search ....................................................................................................73
8.4.3 Search, Playback & Backup by Time ...............................................................74
8.4.4 Search, Playback & Backup by Event ..............................................................74
8.4.5 Search & Playback by Tag................................................................................75
8.4.6 Image Management..........................................................................................76
8.4.7 View Backup Status..........................................................................................76
9Alarm Management ....................................................................................................77
9.1 Sensor Alarm...............................................................................................................77
9.2 Motion Alarm..............................................................................................................78
9.2.1 Motion Configuration.......................................................................................78
9.2.2 Motion Alarm Handling Configuration ............................................................79
9.3 Intelligence Alarm.......................................................................................................79
9.3.1 Object Detection...............................................................................................79
9.3.2 Exception..........................................................................................................81
9.3.3 Tripwire............................................................................................................82
9.3.4 Intrusion Detection...........................................................................................83
9.4 Exception Alarm..........................................................................................................85

Contents
NVR User Manual
9.4.1 IPC Offline Settings .........................................................................................85
9.4.2 Exception Handling Settings............................................................................85
9.5 Alarm Event Notification ............................................................................................86
9.5.1 Alarm-out .........................................................................................................86
9.5.2 E-mail...............................................................................................................86
9.5.3 Display.............................................................................................................86
9.5.4 Buzzer ..............................................................................................................87
9.5.5 Push Message...................................................................................................87
9.6 Manual Alarm .............................................................................................................87
9.7 View Alarm Status.......................................................................................................88
10 Account & Permission Management .........................................................................89
10.1 Account Management................................................................................................89
10.1.1 Add User.........................................................................................................89
10.1.2 Edit User.........................................................................................................90
10.2 User Login & Logout................................................................................................92
10.3 Permission Management ...........................................................................................92
10.3.1 Add Permission Group ...................................................................................92
10.3.2 Edit Permission Group ...................................................................................93
10.4 Black and White List.................................................................................................93
10.5 Preview On Logout ...................................................................................................94
10.6 View Online User......................................................................................................94
11 Device Management....................................................................................................95
11.1 Network Configuration..............................................................................................95
11.1.1 TCP/IP Configuration.....................................................................................95
11.1.2 Port Configuration..........................................................................................98
11.1.3 PPPoE Configuration......................................................................................99
11.1.4 DDNS Configuration......................................................................................99
11.1.5 E-mail Configuration....................................................................................102
11.1.6 UPnP Configuration......................................................................................103
11.1.7 NAT Configuration.......................................................................................104
11.1.8 FTP Configuration........................................................................................104
11.1.9 Platform Access............................................................................................104
11.1.10 SNMP.........................................................................................................105
11.1.11 View Network Status ..................................................................................106
11.2 Basic Configuration.................................................................................................106
11.2.1 Common Configuration................................................................................106
11.2.2 Date and Time Configuration .......................................................................107
11.3 Factory Default........................................................................................................108
11.4 Device Software Upgrade........................................................................................108
11.5 Backup and Restore.................................................................................................109
11.6 Restart Automatically..............................................................................................109
11.7 View Log.................................................................................................................110
11.8 View System Information........................................................................................110
12 Face Detection and Comparison .............................................................................. 111
12.1 Face Detection Settings........................................................................................... 111
12.2 Target Database Settings .........................................................................................112
12.3 Face Comparison.....................................................................................................115

Contents
NVR User Manual
12.3.1 Face Comparison..........................................................................................115
12.3.2 Face Match Alarm Settings ..........................................................................116
12.4 Face Search and Playback.......................................................................................117
12.5 Smart Playback by Face Search ..............................................................................121
13 Remote Surveillance..................................................................................................123
13.1 Mobile Client Surveillance......................................................................................123
13.2 Web LAN Access ....................................................................................................123
13.3 Web WAN Access....................................................................................................124
13.4 Web Remote Control...............................................................................................125
13.4.1 Remote Preview ...........................................................................................126
13.4.2 Remote Playback..........................................................................................129
13.4.3 Remote Backup ............................................................................................130
13.4.4 Remote Configuration..................................................................................130
Appendix A FAQ.................................................................................................................131
Appendix B Calculate Recording Capacity......................................................................137
Appendix C Compatible Device List.................................................................................138

Introduction
NVR User Manual
1
1Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, this series of
the NVR adopt the new designed human interface and support the smart management of the IP
camera and the record search of slice. This series of the NVR which are powerful and easy to
use are provided with excellent image quality and stable system. They are centralized
monitoring management products with high performance and high quality specially designed
for network video monitoring field.
This series of the NVR can be widely used to security system of banks at home and abroad,
schools, intelligent mansions, traffic, environmental protection, supermarkets, petrol service
stations, residential quarters and factories and so on.
1.2 Features
Basic Functions
Support network device access including IP camera/dome and the third party IP cameras
Some NVRs support the latest H.265 video coding stream and a mixture input of H.265
and H.264 IP cameras
Support standard ONVIF protocol
Support dual stream recording of each camera
Support IP cameras to be added quickly or manually
Support batch or single configuration of the cameras’OSD, video parameters, mask,
motion and so on
Support a maximum of 8 user permission groups including Administrator, Advanced and
Ordinary which are the default permission groups of the system
Support a maximum of 16 users to be created, multiple web clients login by using one
username at the same time and the user’s permission control to be enabled or disabled
Support a maximum of 10 web clients login at the same time
Live Preview
Support 4K×2K/1920×1080/1280×1024 HDMI and 1920×1080/1280×1024 VGA high
definition synchronous display
Support multi-screen modes such as 1/4/6/8/9/13/16/25/36
Support auto adjustment of the camera’s image display proportion
Support audio monitoring of the camera to be enabled or disabled
Support manual snap of the preview camera
Support the sequence of the preview cameras to be adjusted
Support display mode to be added and saved and the saved modes can be called directly
Support quick tool bar operation of the preview window
Support camera group view and scheme view in sequence, quick sequence view and dwell
time setting
Support motion detection and video mask

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NVR User Manual
2
Support multiple popular P.T.Z. control protocol and setup of the preset and cruise
Support direct mouse control of the IP dome including rotating, zoom, focusing and so on
Support single camera image to be zoomed by sliding the scroll wheel of the mouse
Support any area of the image to be zoomed in to a maximum of 16 times of the current
size
Support image and lens adjustment (only available for some cameras)
Support quick camera adding in the camera window of the live preview interface
The live camera sequence of the web client will keep consistent with that of the NVR after
adjusting the live camera sequence of the NVR, but the live camera sequence of the NVR will
not be changed if that of the web client is changed
Disk Management
The NVRs with the 3U case can add a maximum of 16 SATA HDDs; a maximum of 8
SATA HDDs with the 2U case, a maximum of 4 SATA HDDs with the 1.5U case, a maximum
of 2 SATA HDDs with the 1U case and a maximum of 1 SATAHDD with the small 1U case
Each SATA interface of the NVR supports the HDDs with max 8TB storage capacity
Some of the NVRs support record to be backed up by e-SATA HDD
Support disk group configuration and management and each camera can be added into
different disk groups with different storage capacity
Support disk information and disk working status viewing
Support batch formatting of the disks
Record Configuration
Support main stream and sub stream recording at the same time and batch or single
configuration of the record stream
Support manual and auto record modes
Support schedule recording, sensor alarm recording and motion detection recording, etc
Support schedule recording and event recording setting with different record streams
Support record schedule setting and recycle recording
Support pre recording and delay recording configuration of the event recording
Record Playback
Support time scale operation in quick playback and the playback date and time can be set
randomly by scrolling the mouse; the time interval of the time scale can be zoomed
Support record searching by time slice/time/event/tag
Support time view and camera view in searching by time slice mode
Support time slice searching by month, by day, by hour and by minute and time slice to be
displayed with camera thumbnail
Support a maximum of 16 cameras to be searched by time
Support event searching by manual/motion/sensor/intelligent events
Support tag searching by the manual added tags
Support instant playback of the selected camera in the live preview interface
Support a maximum of 16 synchronous playback cameras
Support acceleration(maximum 32 times of the normal speed), deceleration (minimum

Introduction
NVR User Manual
3
1/32 times of the normal speed) and 30s’addition or reduction to current playing time
Record Backup
Support record to be backed up through USB (U disk, mobile HDD) or e-SATA interface
Support record to be backed up by time/event/image searching
Support record cutting for backing up when playing back
Support a maximum of 10 backup tasks in background and backup status viewing
Alarm Management
Support alarm schedule setting
Support enabling or disabling of the motion detection, external sensor alarm input,
intelligence alarm and exception alarms including IP address conflict alarm, disk IO error
alarm, disk full alarm, no disk alarm, illegal access alarm, network disconnection alarm, IPC
offline alarm and so on, alarm trigger configuration supportable
Support IPC offline alarm trigger configuration of PTZ, snap, pop-up video, etc.
Support event notification modes of alarm-out, pop-up video, pop-up message box, buzzer,
e-mail and so on
The snapped images can be attached into the e-mail when alarm linkage is triggered
Support alarm status view of alarm-in, alarm-out, motion detection and exception alarm
Support alarm to be triggered and cleared manually
Support system auto reboot when exception happens
Network Functions
Support TCP/IP and PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP protocol and so on
Support black and white list function and the IP address/IP segment/MAC address can be
allowed or blocked.
Support multiple browsers including IE8/9/10/11, Firefox, Opera, Chrome (available only
for the versions lower than 45) and Safari in MAC system
Support remote achievement, configuration, import and export of the NVR parameters and
other system maintenance operations including remote upgrading and system restart
Support remote camera configuration of the NVR including video parameters, image
quality and so on
Support remote searching, playback and backup of the NVR
Support manual alarm to be triggered and cleared remotely
The auto-focusing camera can be adjusted through web client (support zoom in/out, but
one key focus is not currently supported)
Support NVMS or other platform management software to access the NVR and manage it
Support NAT function and QRCode scanning by mobile phone and PAD
Support mobile surveillance by phones or PADs with iOS or Android OS
Support NVR to be accessed remotely through telnet and the telnet function can be
enabled or disabled
If one camera recording is enabled or disabled manually through web client, it will be
simultaneously enabled or disabled in the NVR
Other Functions

Introduction
NVR User Manual
4
The NVR can be controlled and operated by the buttons on the front panel, the remote
controller and the mouse
Setting interfaces can be switched to one another conveniently by clicking the main menus
on the top of the setting interfaces
Support NVR information viewing including basic, camera status, alarm status, record
status, network status, disk and backup status
Support factory restoring, import and export of the system configuration, log view and
export and local upgrading by USB mobile device
Support auto recognition of the displayer’s resolution
You can click the right mouse button at any interface to go back to the upper interface
You can click the middle mouse button at any interface to go to the live view interface
The display language and video format of the NVR will not be changed and the system
logs will be reserved if you reset the NVR to factory default
Press and hold the right mouse button for 5 seconds in any interface to switch the output to
VGAand the NVR will display the video at the lowest resolution which the NVR supports
1.3 Front Panel Descriptions
The following descriptions are for reference only.
Type I:
Name
Descriptions
REC
When recording, the light is blue
Net
When access to network , the light is blue
Power
Power indicator, when connection , the light is blue
Fn
No function temporarily
Type II:
Name
Descriptions
Power
Power Indicator, when connected, the light is blue
HDD
The light turns blue when reading/writing HDD
Net
The light turns blue when it is able to access the network
Backup
The light turns blue when backing up files and data
Play
The light turns blue when playing video
REC
Power Indicator, when connected, the light is blue
AUDIO /+
1. Adjust audio 2. Increase the value in setup
P.T.Z / -
1. Enter PTZ mode 2. Decrease the value in setup
MENU
Enter Menu in live
INFO
Check the information of the device
BACKUP
Enter backup mode in live
SEARCH
Enter search mode in live
Exit
Exit the current interface