Ensure Technologies Touch User manual
Getting Started with EnSURE
Touch
Introduction
Congratulations on receiving your new EnSURE Touch luminometer. Follow the
steps below to set up your unit and register it to SureTrend Cloud.
Create Your SureTrend Cloud Account
Go to the registration page to create a new account.1.
Fill out User and Company information.2.
Note: If your company has an existing SureTrend Cloud account, you may
want to receive an invitation to the account instead of creating a new
account. A SureTrend Cloud admin in your organization can create an
invitation for you in Settings > User Management.
You’ll receive an email from [email protected] with a link to set up3.
your password for SureTrend Cloud. After you’ve set up your password,
navigate back to the login page to log in.
Create a Registration Token
Once you’re logged into SureTrend Cloud, you’ll be greeted by the1.
Welcome page. If you navigated away from the Welcome page, you can
find it in Settings > Welcome.
Click the Register Instrument button to start a new instrument2.
registration token.
Name your EnSURE Touch and click Next. The name can be used to3.
differentiate it from other instruments on the account. If you have
multiple sites on your account, select the site to which your EnSURE
Touch should be registered.
The cloud will display a username and code that you will enter in the4.
instrument later during set up.
Set Up Ensure Touch
Plug your EnSURE Touch into a wall outlet using the cables included in1.
the box and let it charge for 15 minutes. Push the power button once on
the top left of the unit to power it on. If you see the screen illuminate
slightly, then the instrument is powering on and you do not need to press
the power button again. If it’s not turning on, hold the power button for
15 seconds.
Note: EnSURE Touch is capable of turning on and operating while the
battery is drained, as long as it is connected to a power source.
Select Language (if English, select the next arrow)2.
Tap the toggle to enable Wi-Fi if it is disabled, then select your network3.
and enter password. Tap the connect button.
Select your region for the datetime and number format, then tap the4.
arrow at the top right.
Tap the Choose button and search for your time zone. Select your time5.
zone from the list, then tap the arrow in the top right.
Confirm the date and time are correct.6.
Note: If you received an error when updating the date and time through
the internet, then there may be a problem with the Wi-Fi connection. See
these instructions for more information.
Enter the username and code that you created from SureTrend Cloud in7.
the previous section, then tap Register.
Note: If the registration is successful, the EnSURE Touch will sync with
SureTrend Cloud. If you received an error message, try entering the code
again or see these Wi-Fi troubleshooting steps.
Select your industry.8.
Note: The selection determines the test devices that are enabled on your
instrument. Ultrasnap is enabled by default for all selections. You can
always adjust the available products later in Settings > Customization >
Product Selection.
Select the types of tests you will use.9.
Select any additional enzyme tests you will use.10.
Tap “Let’s Get Testing”11.
You are now ready to begin testing or programming your EnSURE Touch.12.
Helpful Documents
Innovation to Hygiene Monitoring Guide:
https://www.hygiena.com/index.php?option=com_docman&task=doc_download&
gid=97
Looking for something specific?
Pg. 7-10 Setting Locations
Pg. 12-14 Establishing custom RLU values
Pg. 22 Quick Start swabbing guide
Pg. 24-28 Proper Sampling Technique
Manuals
EnSURE Touch manual: https://help.hygiena.com/manual/introduction-4/
Sure Trend Cloud manual:
https://help.hygiena.com/manual/getting-to-know-the-cloud/
Test Device instructions:
https://www.hygiena.com/food-and-beverage-resources/instructions-food.h
tml
Knowledge Base: https://help.hygiena.com/kb/
Contact Hygiena Technical Support for further assistance.
Phone: 1-888-HYGIENA, option 2 (1-888-494-4362)
Email: [email protected]
Submit a Support Ticket
Schedule a Microsoft Teams meeting
