
WARRANTY
Enviro-Tech warrants that all tap bodies and standard chrome finish be guaranteed for 5 years from
the date of purchase. All non-standard finishes are guaranteed for 2 years from the date of purchase
with a 12 month repair or replacement warranty on all other products and parts. For full details of the
warranty conditions, see the Warranty page of our websites.
AFTERCARE
Whilst advanced plating techniques are used in the manufacture of this product. The surface will be
affected if cleaned incorrectly. Surfaces should be maintained using a clean damp cloth, no
abrasive agents or materials should be used or come into contact with the surface finish, or this will
invalidate your warranty.
This Enviro-Tech product is manufactured strictly to adhere to the ISO9001 standard, WaterMark
certification and WELS standards. Enviro-tech reserves the right to update product technology at
any time.
Contact Info:
Australia – 1300 530 883 or info@enviro-tech.com.au
New Zealand – 0800 2 ENVIRO or info@enviro-tech.co.nz
TROUBLE SHOOTING
For detailed troubleshooting advice, see the Installation page of our websites
enviro-tech.com.au or enviro-tech.co.nz or call us on the numbers below.
Problem Possible Cause Solution
No water out or water
will not turn off
Most common:
No water supply/No Power
Water pressure too low
Blocked filter
Sensor obstructed
ŸCheck water and power supply,
change batteries.
ŸUnplug all cables, leave unplugged
for 5 minutes and reconnect
everything carefully.
Raise water pressure
Clean filter
Clean sensor
Too little water flow Low water pressure
The filter or solenoid is dirty
Adjust/raise the pressure
Clean the filter. Clean/replace
solenoid
Too much water flow Water pressure is too high Adjust pressure
Indicator light
is off/flashing
Batteries are flat
Bad connection
Replace batteries
Check connections
Water is too cold Hot water supply has been
tempered.
This tap feeds 5% cold water
automatically into the hot feed as a
safety feature. If your hot water feed
has already been tempered, the water
at the spout will be cooler than your
tempered supply. You may need to
turn up your hot water temperature to
achieve the desired user temperature.
Erratic activation on
installation
Reflective light – the sensor needs
to be reset. (May need to perform
the reset more than once)
ŸUnplug tap from power, disconnect
from tap end to include battery box
and leave for 2-3 minutes.
ŸReconnect all plugs carefully to
restore power.
ŸHold your hand 150mm from the
sensor window for a full 60 seconds
to allow sensor to reset itself.
ŸIf problem persists, contact us for
advice on the numbers below.