Enviro Empress-1 FS User manual

50-1266
PELLET STOVE
Empress-1 FS
SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED PAPER.
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
OWNER’S MANUAL
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION
AND USE OF THIS PELLET-BURNING ROOM HEATER. FAILURE TO
FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY
DAMAGE, BODILY INJURY OR EVEN DEATH.
Contact your building or fire officials about restrictions and installation
inspection requirements in your area.
WARRANTY REGISTRATION
enviro.com/warranty

2
Table of Contents
Introduction........................................................................................3
Rating Label Location................................................................3
Pellet Quality............................................................................3
Important Safety Data...............................................................4
Safety Warnings And Recommendations.....................................4
Specications......................................................................................6
Dimensions..............................................................................6
Operating Instructions..........................................................................7
Control Board Functions.............................................................7
Automatic Safety Features of Your Pellet Stove............................7
Operating Your Pellet Stove:......................................................7
Turning Your Pellet Stove Off:....................................................8
Slider/Damper Set-Up:..............................................................9
Guidelines For Fine-Tuning For Fuel Quality.................................9
Routine Cleaning and Maintenance......................................................10
Warranty...........................................................................................13
Installation Data Sheet.......................................................................14

3
Introduction
* This manual is designed for the home owner in conjunction with the technical manual. *
Rating LabeL Location:
The rating label is located on the back of the hopper.
PeLLet QuaLity:
Pellet quality is important, please read the following:
Your enviro pellet stove has been designed to burn wood pellets only. Do not use any other
type of fuel, as this will void any warranties stated in this manual.
The performance of your pellet stove is greatly affected by the type and quality of wood
pellets being burned. As the heat output of various quality wood pellets differs, so will the
performance and heat output of the pellet stove.
CAUTION: It is important to select and use only pellets that are dry and free of dirt or any impurities
such as high salt content. Dirty fuel will adversely affect the operation and performance of the unit
and will void the warranty. The Pellet Fuel Industries (P.F.I.) has established standards for wood pellet
manufacturers. We recommend the use of pellets that meet or exceed these standards. Ask your dealer
for a recommended pellet type.
P.F.I. PELLET STANDARDS:
Fines (fine particles)......1% maximum through a ⅛” screen
Bulk Density..................40 pound per cubic foot minimum
Size..............................¼” to 5/16” diameter ½ – 1½” long maximum
Ash Content..................1% maximum (Premium grade)
..................3% maximum (Standard grade)
Moisture Content...........8% maximum
Heat Content.................approximately 8200 Btu per pound minimum
ASH: The ash content of the fuel and operation of your stove will directly determine the frequency of
cleaning. The use of high ash fuels may result in the stove needing to be cleaned daily. A low ash fuel
may allow longer intervals between cleaning.
CLINKERING: [clinkers are silica (sand) or other impurities in the fuel that will form a hard mass during
the burning process]. This hard mass will block the air flow through the Burn Pot Liner and affect the
performance of the stove. Any fuel, even approved types, may tend to clinker. Check the Burn-Pot Liner
daily to ensure that the holes are not blocked with clinkers. If they become blocked, remove the liner
(when the unit is cold) and clean/scrape the clinkers out. Clean the holes with a small pointed object if
required. Refer to the section Routine Cleaning and Maintenance.
PELLET FEED RATES: Due to different fuel densities and sizes, pellet feed rates may vary. This may
require an adjustment to the slider damper setting or to the auger feed trim setting on low.
Since Sherwood Industries Ltd. has no control over the quality of pellets that you use, we assume no
liability for your choice in wood pellets.
Store pellets at least 36” (1 m) away from the pellet stove.

4
Introduction
imPoRtant Safety Data:
Please read this entire Owner’s Manual before installing or operating your ENVIRO Pellet
Stove. Failure to follow these instructions may result in property damage, bodily injury
or even death. Contact your local building or fire official to obtain a permit and any information on
installation restrictions and inspection requirements for your area.
To prevent the possibility of a fire, ensure that the appliance is properly installed by adhering to the
installation instructions. An ENVIRO dealer will be happy to assist you in obtaining information with
regards to your local building codes and installation restrictions.
Be sure to maintain the structural integrity of the home when passing a vent through walls, ceilings, or
roofs.
The stove’s exhaust system works with negative combustion chamber pressure and a slightly positive
chimney pressure. It is very important to ensure that the exhaust system be sealed and airtight. The ash
pan and viewing door must be locked securely for proper and safe operation of the pellet stove.
Do not burn with insufficient combustion air. A periodic check is recommended to ensure proper
combustion air is admitted to the combustion chamber. Setting the proper combustion air is achieved by
adjusting the slider damper located on the left side of the stove.
When installing the stove in a mobile home, it must be electrically grounded to the steel chassis of the
home and bolted to the floor. Make sure that the structural integrity of the home is maintained and all
construction meets local building codes.
Minor soot or creosote may accumulate when the stove is operated under incorrect conditions such as an
extremely rich burn (black tipped, lazy orange flames).
If you have any questions with regard to your stove or the above-mentioned information, please feel free
to contact your local dealer for further clarification and comments.
Safety WaRningS anD RecommenDationS:
Caution: Do not connect to any air distribution duct or system.
Do not burn garbage or flammable fluids such as gasoline, naptha or engine oil.
Unit hot while in operation. Keep children, clothing and furniture away. Contact
may cause skin burns.
FUEL: This pellet stove is designed and approved to only burn wood pellet fuel with up to 3% ash
content. Dirty fuel will adversely affect the operation and performance of the unit and may void the
warranty. Check with your dealer for fuel recommendations.
THE USE OF CORDWOOD IS PROHIBITED BY LAW.
SOOT: Operation of the stove with insufficient combustion air will result in the formation of soot which
will collect on the glass, the heat exchanger, the exhaust vent system, and may stain the outside of the
house. This is a dangerous situation and is inefficient. Frequently check your stove and adjust the slider/
damper as needed to ensure proper combustion. See: “SLiDeR/DamPeR Setting”.
CLEANING: There will be some build up of fly ash and small amounts of creosote in the exhaust. This
will vary due to the ash content of the fuel used and the operation of the stove. It is advisable to inspect
and clean the exhaust vent semi-annually or every two tons of pellets.

Introduction
5
ASHES: Disposed ashes should be placed in a metal container with a tight fitting lid. The closed container
of ashes should be on a non-combustible floor on the ground, well away from all combustible materials
pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispensed, they
should be retained in the closed container until all cinders have been thoroughly cooled.
ELECTRICAL: The use of a surge protected power bar is recommended. The unit must be
grounded. The grounded electrical cord should be connected to a standard 120 volts, 60 hertz electrical
outlet and also must be accessible. If this power cord should become damaged, a replacement power
cord must be purchased from the manufacturer or a qualified ENVIRO dealer. Be careful that the electrical
cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges. This unit’s
maximum power requirement is (4.1 Amps) 500 watts.
GLASS: Do not abuse the glass by striking or slamming the door. Do not attempt to operate the stove
with broken glass. The stove uses ceramic glass. Replacement glass must be purchased from an ENVIRO
dealer. Do not attempt to open the door and clean the glass while the unit is in operation or if glass is
hot. To clean the glass, use a soft cotton cloth and mild window cleaner, gas or wood stove glass cleaner,
or take a damp paper towel and dip into the fly ash. This is a very mild abrasive and will not damage the
glass.
FLAMMABLE LIQUIDS: Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter
fluid, or similar liquids to start or “freshen up” a fire in the heater. Keep all such liquids well away from
the heater while it is in use.
SMOKE DETECTOR: Smoke detectors should be installed and maintained in the structure when
installing and operating a pellet burning appliance.
OPERATION: The ash pan and door must be closed securely for proper and safe operation of the pellet
stove. Also ensure all gaskets on the door are checked and replaced when necessary.
KEEP ASH PAN FREE OF RAW FUEL.
DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN ASH PAN. A fire in the ash pan may occur.
INSTALLATION: Be sure to maintain the structural integrity of your home when passing a vent through
walls, ceilings, or roofs. It is recommended that the unit be secured into its position in order to avoid any
displacement.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
FRESH AIR: Outside Fresh Air connection is optional. Must be connected to all units installed in Mobile
and “Air Tight Homes” (R2000) or where required by local codes. Consider all large air moving devices
when installing your unit and provide room air accordingly. Limited air for combustion may result in poor
performance, smoking and other side effects of poor combustion.
If you have any questions with regards to your stove or the above-mentioned information, please feel
free to contact your local dealer for further clarification and comments.
SINCE SHERWOOD INDUSTRIES LTD. HAS NO CONTROL OVER THE INSTALLATION OF
YOUR STOVE, SHERWOOD INDUSTRIES LTD. GRANTS NO WARRANTY IMPLIED OR STATED
FOR THE INSTALLATION OR MAINTENANCE OF YOUR STOVE. THEREFORE, SHERWOOD
INDUSTRIES LTD. ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE(S).
SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE

6
Specifications
DimenSionS:
Figure 1: Empress Dimensions.
247/16"
(621mm)
273/8"
(695mm)
243/16"
(614mm)
153/8"
(390mm)
253/4"
(653mm)
153/4"
(400mm)

7
Figure 2: Circuit Board Control
Panel Decal.
automatic Safety featuReS of youR PeLLet Stove:
A. The stove will shut off when the fire goes out and the exhaust temperature drops below 120°F
(49°C).
B. The stove has a high temperature safety switch. If the temperature on the hopper reaches 200°F
(93°C), the auger will automatically stop and the stove will shut down when the exhaust temperature
cools #4 light flashes. Dealer will have to reset the sensor. If this happens, call your local dealer to reset
the 200°F (93°C) high limit switch. ALSO FIND THE REASONS WHY THE UNIT OVERHEATED.
C) The unit is equipped with a vacuum switch to monitor the venting; if it becomes blocked the vacuum
switch will turn off the auger and the #2 light on the control board will flash.
oPeRating youR PeLLet Stove:
PRE-BURN INSTRUCTIONS: The burn pot liner holes must be clear and the liner installed properly
against the ignitor tube for proper operation. Check the hopper for enough pellets to start the unit.
DO NOT OPERATE THE UNIT WITH THE DOOR OR ASH PAN OPEN.
Note: The thermostat mode can be changed during normal operation.
Operating Instructions
contRoL boaRD functionS:
1. AUGER LIGHT: This green light will flash in conjunction with the auger pulse.
2. MODE LIGHT: Responsible for signaling the state of the control board. When the light is flashing the
stove is in an automatic start mode or the thermostat has control of the unit. When the light is solid,
the Heat Level Setting can be altered.
3. THERMOSTAT SWITCH: Used to set the unit’s controls to one of three mode settings; manual,
high/low, or auto/off.
4. FEED RATE TRIM BUTTON: Used to change the feed rate trims in ¼ second increments for all
feed settings. When this button is pressed, all the light will light up
on the Heat Output Indicator except for the one that shows the
current setting; the default setting is the number 4 light. To adjust
the setting hold the Feed Rate Trim button down and press the Heat
Level up or down buttons to adjust the setting.
5. COMBUSTION BLOWER TRIM BUTTON: Used to change the
Combustion Blower trims in 5 volt increments for all feed settings
until it reaches line voltage. When this button is pressed, all the light
will light up on the Heat Output Indicator except for the one that
shows the current setting; the default setting is the number 2 light.
To adjust the setting hold the Combustion Blower Trim button down
and press the Heat Level up or down buttons to adjust the setting.
6. ON/OFF BUTTON: Used to turn the unit ON and OFF.
7. HEAT LEVEL ADJUSTMENT BUTTONS: When pressed, will
change the heat level setting of the unit up or down.
8. HEAT OUTPUT INDICATOR: Shows the present heat output
setting.

8
Figure 3: Thermostat Switch in
MANUAL position.
Figure 4: Thermostat Switch in
HIGH/LOW position.
ROOM AIR
FAN ON/OFF
ON/OFF
FEED RATE
TRIM
COMBUSTION
BLOWER TRIM
HEAT LEVEL
AUTO/OFF
HIGH/LOW
MANUAL
AUGER
C-11625
MODE
ROOM AIR
FAN ON/OFF
ON/OFF
FEED RATE
TRIM
COMBUSTION
BLOWER TRIM
HEAT LEVEL
AUTO/OFF
HIGH/LOW
MANUAL
AUGER
C-11625
MODE
1
2
3
4
5
6
8
7
9
Figure 5: Thermostat Switch in
ON/OFF position.
INITIAL START-UP: See manual mode above.
OPERATION: When the thermostat calls for heat (contacts are closed)
the stove settings are adjustable as per Manual Mode. When the
thermostat contacts open, the HEAT LEVEL and Fans will drop down to
the LOW setting until the thermostat contacts close again. *The LOW
heat setting can be adjusted for different fuel qualities (see “Operating
instructiOns - cOntrOl BOard FunctiOns”). The stove will come back to
the previous HEAT LEVEL setting when the thermostat contacts close
again.
AUTO/OFF MODE: (Requires a thermostat)
INITIAL START-UP: See manual mode above.
OPERATION: When the thermostat contacts close, the unit will light
automatically. Once up to temperature, the stove operates the same
as in MANUAL. When the thermostat contacts open, the stove’s HEAT
LEVEL and Fans will drop down to the LOW setting for 30 minutes. If the
thermostat contacts close within the 30 minutes, the HEAT LEVEL will
ROOM AIR
FAN ON/OFF
ON/OFF
FEED RATE
TRIM
COMBUSTION
BLOWER TRIM
HEAT LEVEL
AUTO/OFF
HIGH/LOW
MANUAL
AUGER
C-11625
MODE
ROOM AIR
FAN ON/OFF
ON/OFF
FEED RATE
TRIM
COMBUSTION
BLOWER TRIM
HEAT LEVEL
AUTO/OFF
HIGH/LOW
MANUAL
AUGER
C-11625
MODE
1
2
3
4
5
6
8
7
9
ROOM AIR
FAN ON/OFF
ON/OFF
FEED RATE
TRIM
COMBUSTION
BLOWER TRIM
HEAT LEVEL
AUTO/OFF
HIGH/LOW
MANUAL
AUGER
C-11625
MODE
ROOM AIR
FAN ON/OFF
ON/OFF
FEED RATE
TRIM
COMBUSTION
BLOWER TRIM
HEAT LEVEL
AUTO/OFF
HIGH/LOW
MANUAL
AUGER
C-11625
MODE
1
2
3
4
5
6
8
7
9
return to the previous MANUAL setting. If the thermostat contacts remain open the stove automatically
begins its shutdown routine. The ON / OFF button can be presses at any time the the stove will immediately
shut down. The stove will re-light when the thermostat contacts close again.
tuRning youR PeLLet Stove off:
• MANUAL and HI / LOW mode: To turn the unit OFF, simply press the ON / OFF button. This will stop
the feed of pellets. The blowers will continue to operate and cool the stove down. When cool enough,
the stove will turn off.
• AUTO / OFF mode: To turn the unit OFF, turn the thermostat down or off. NOTE: The unit will run on
low for three (3) minutes before it turns off.
DO NOT unplug unit while Combustion fan is operating.
This may lead to smoke escaping from the stove.
MANUAL MODE:
All control of circuit board function is adjusted at the circuit board.
To START: Press the ON / OFF button. The stove will turn on. The
system light will flash. The Auger Light will flash with each pulse of the
auger (the Auger Feed Rate is pre-programmed during start-up). The
Heat Level Indicator will show the Heat Level that the stove will run at
after start-up and can be adjusted but the change will not take affect
until the start -up has finished.
If this is the first time the unit has been started or the unit has run out
of fuel, the auger will need to be primed. This can be done by restarting the unit five (5) minutes into its
start-up or by putting a small hand full of pellets into the burnpot.
To OPERATE: When a fire has been established, the System Light will turn solid (after approximately 10
- 15 minutes) and the Auger Light will continue to flash to the corresponding Heat Level setting.
The convection blower (room air blower) will turn on. The speed of this blower is controlled by the setting
of the heat level output indicator.
HIGH/LOW MODE: (Requires a thermostat)
Operating Instructions

9
Figure 6: Efficient Flame.
Operating Instructions
SLiDeR/DamPeR Set-uP:
THE SLIDER / DAMPER MUST BE SET AT TIME OF INSTALLATION. A Qualified Service Technician
or Installer must set the Slider Damper. This is used to regulate the airflow through the pellet stove.
If the fire should happen to go out and the heat output indicator has been set on the lowest setting, the
Slider Damper should be pushed in slightly, decreasing the air in the firebox.
If, after long periods of burning, the fire builds up and overflows the burn pot or there is a build up of
clinkers, this would be a sign that the pellet quality is poor, this requires more primary air, the slider
damper must be pulled out to compensate. Pulling the slider damper out gives the fire more air.
The easiest way to make sure that an efficient flame is achieved is to understand the characteristics of
the fire.
• A tall, lazy flame with dark orange tips requires more air – Open slider (pull out) slightly.
• A short, brisk flame, like a blowtorch, has too much air – Close slider (push in) slightly.
• If the flame is in the middle of these two characteristics with a bright yellow/orange, active flame with
no black tips then the air is set for proper operation, refer to Figure 6.
The combustion exhaust blower is a variable speed blower
controlled by the heat output button. This blower will
decrease the vacuum pressure inside the stove and as the
heat output button is turned down.
SPECIAL NOTES:
Pellet quality is a major factor in how the Pellet stove will
operate. If the pellets have a high moisture content or
ash content the fire will be less efficient and has a higher
possibility of the fire building up and creating clinkers (hard
ash build-up).
guiDeLineS foR fine-tuning foR fueL QuaLity:
Due to fuel quality the slider damper and control board trims may need to be fine-tuned.
1. If the unit builds up on all settings, the slider damper rod should be pulled out in small increments to
give the unit more air.
2. If the unit has excesses ash build-up in the liner on the lower feed settings, the Combustion Blower
Trim should be increased one setting at a time until the problem improves (Factory Setting is #2).
3. If the fire is going out on low because the airflow is too great, the Combustion Blower Trim can be
lowered to the #1 setting.
4. If the stove has excesses ash build-up in the liner on the higher settings the Feed Rate Trim should be
trimmed down a setting at a time until the problem improves (Factory setting is #4).
5. If you need more heat and the fuel has long pellets, the majority are over 1” (2.5cm) in length, the
Feed Rate Trim can be moved up to the #5 setting. NOTE: Only do this if the fuel burns without
building up.

2-3 Days / Weekly Semi-annually or 2 Tons of Fuel
Burn Pot and Liner Exhaust Vent
Ash Pan Fresh air Intake Tube
Inside Firebox Blower Mechanisms
Door Glass Heat exchanger tubes
Heat exchanger tubes Behind firebox liners
Ash pan and Door gaskets All Hinges
Door Latch Post Season Clean-up
TOOLS REQUIRED TO CLEAN UNIT
• Torx T-20 Screwdriver • Brush • Soft Cloth
• 5/16” Wrench or Socket • Vacuum with fine filter bag
BURN POT AND LINER (2-3 days)
Cleaning of the burn pot and liner must only be done when
Routine Cleaning and Maintenance
The following list of components should be inspected and maintained routinely to ensure that the
appliance is operating at its optimum and giving you excellent heat value:
Burn Pot Liner
Ignitor
Air Intake
Tube
Burn Pot
stove is cold. To remove the burn pot and burn pot liner, open the door using the door handle provided
(located on the right-hand side of the stove). Swing the door open. Lift the liner from the burn pot. Lift
the burn pot from the firebox by gently lifting up the front of the burn pot, then sliding the assembly from
the air intake tube and the ignitor cartridge.
This is the ‘pot’ where the pellets are burned. Every two to three days (when the unit is cold), remove
the burn-pot liner from the stove and inspected it to ensure proper air flow through the liner. Failure
to keep the liner clean may cause a build up of fuel past the burn pot liner and up the drop
tube. This will cause the auger to jam and may result in pellets burning in the drop tube and
hopper. Using a metal scrapper, remove material that has accumulated or is clogging the liner’s holes.
Then dispose of the scrapped ashes from the liner and from inside the burn-pot. Place the burn-pot back
into the stove, making sure that the pipes are properly inserted into the burn pot. Place the liner back
into the burn-pot, making sure that the ignitor hole in the liner is aligned with the ignitor tube. Pushing
the liner up against the ignitor tube.
If, after long periods of burning, the fire continually builds up and overflows the burn pot or there is a
build up of clinkers, this is an indication that the pellet fuel quality is poor or the stove may need cleaning.
Check the stove for ash build up (clean if required) and adjust the slider / damper to produce the proper
clean combustion.
DOOR LATCH (2-3 days)
Check the door latch every time the door is opened or closed to ensure proper movement.
DOOR GLASS CLEANING (When needed)
Cleaning of the glass must only be done when stove is cold. Open the door by lifting the handle. The glass
can be cleaned by wiping down the outside and inside of the glass with a dry soft cloth.
If the glass has build up that can not be removed with only the cloth, clean the glass using paper towel
and a gas appliance glass cleaner, this may be purchased through most dealers. If a gas appliance glass
cleaner is not available, use a damp paper towel dipped in fly ash to clean the glass. After the glass has
been cleaned use the dry soft cloth to wiping down the outside and inside of the glass.
ASH PAN AND DOOR GASKETS (weekly)
After extended use the gasketing may come loose. To repair this, glue the gasketing on using high-
temperature fiberglass gasket glue available from your local ENVIRO dealer. This is important to maintain
an airtight assembly.
Figure 7: Burn pot assembly.
10

11
ASH PAN (weekly)
The ash pan is located under the ash shelf. To remove the ash pan, open the ash drawer by simply turning
the latch and then pull the ash pan out towards the front. Dump the ashes into a metal container stored away
from combustibles. Monitor the ash level every week. Remember that different pellet fuels will have different
ash contents. Ash content is a good indication of fuel efficiency and quality. Refer to “intrOductiOn - saFety
Warnings and recOmmendatiOns” for disposal of ashes. It is important to latch the ash pan tightly when
re-installing it.
DO NOT PLACE UNBURNED OR RAW PELLET FUEL IN ASH PAN.
HEAT EXCHANGER TUBES (weekly)
Open the cast front and the rod is located under the unit top, in the center of the stove just above the door.
This handle is to be pulled out a few times (ONLY WHEN THE UNIT IS COLD) in order to clean away any
fly ash that may have collected on the heat exchanger tubes. As different types of pellets produce different
amounts of ash, cleaning of the tubes should be done on a regular basis to enable the unit to run efficiently.
Routine Cleaning and Maintenance
Figure 8: Firebox Components Removal.
Removal of the firebox backing for bi-annual
cleaning (refer to Figure 8):
• Open the door by lifting the handle.
• Remove the burn pot and burn pot liner.
• Lubricate all screws with penetrating oil.
• Remove the four (4) screws that hold the brick
liner retainers in place. Remove side brick liners
by sliding them forward then out.
• Pull the center panel out.
• Vacuum and clean thoroughly.
Installation of firebox backing:
• Insert center panel with backing.
• Place the two (2) side panels back into the firebox
and reinstall the two (2) retainers using two (2)
screws on each side.
• Replace the burn pot and burn pot liner
• Close the glass door and secure.
FRESH AIR INTAKE (season)
Inspect periodically to be sure that it is not clogged with any foreign materials.
In order to properly maintain your unit and ensure optimal performance, it is important to thoroughly vacuum
out the exhaust passages. It is recommended that the exhaust passages be cleaned every 1-2 months
depending on use. Make certain that the unit has cooled before attempting to clean.
Step 1 -
There are two Exhaust Passage Cover Plates. They are located on the
lower left and right sides of the unit. Remove the bolts securing the plates
with a 5/16” hex socket.
Step 2 -
With the cover removed, a vacuum may be inserted into the exhaust
passage to clean out any dust or ash that may have accumulated. Repeat
on the opposite side. Inspect the exhaust passage with a flashlight to
ensure adequate cleaning. Re-attach the Cover Plates after cleaning.
NOTE: The slider/damper may require adjusting after cleaning
the exhaust passage. Refer to Slider/Damper Set-up section of
your manual.
EXHAUST PASSAGES (two to three times a season)
EXHAUST PASSAGES (season)

Routine Cleaning and Maintenance
EXHAUST VENT (season)
This vent should be cleaned every year or after two (2) tons of pellets. We recommend contacting your
dealer for professional cleaning. To clean the vent pipe, tap lightly on the pipe to dislodge any loose ash.
Open the bottom of the “T” to dump the ash, then vacuum as much of the ash out of the vent pipe as
possible.
BLOWER MECHANISMS (season)
Unplug the stove then open the right and left side panels to access the two blowers. Vacuum all dust
from motors. DO NOT lubricate the motors. Check gaskets and replace if needed.
ALL HINGES (season)
Check all the hinges on the unit to ensure proper movement.
POST SEASON CLEAN-UP
Once you are finished using the pellet appliance for the season, unplug the stove for added electrical
protection. It is very important that the stove be cleaned and serviced as stated above.
CLEANING SURFACES
Enamel finishes and painted surfaces can be wiped down with a soft damp cloth. The paint on the firebox
panels may discolour or peel. This is due to extreme conditions applied to the paint and is in no way
covered by warranty.
FIREBOX PANEL
All surfaces should be brushed off periodically.
REPLACING DOOR GLASS
It is recommended that your ENVIRO dealer replace the glass if broken.
The door glass is made of high temperature PYRO CERAMIC 5 mm thick. The center panel is 18.5 x 13.5
inches (46.99 cm x 34.29 cm) and must be replaced with (PART # 20-023). Substitute materials will not
be permitted.
12

Jan 2013
Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and
conditions herein set forth, this product against defects in material and workmanship
during the specified warranty period starting from the date of original purchase at retail.
In the event of a defect of material or workmanship during the specified warranty period,
Sherwood reserves the right to make repairs or to assess the replacement of a defective
product at Sherwood’s factory. The shipping costs are to be paid by the consumer.
All warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.
Conditions
A completed warranty registration must be submitted to Sherwood within 90 days
of original purchase via the online warranty registration page or via the mail-in
warranty registration card provided. Have the installer fill in the installation data
sheet in the back of the manual for warranty and future reference.
This warranty applies only to the original owner in the original location from date of
install.
The unit must have been properly installed by a qualified technician or installer, and
must meet all local and national building code requirements.
The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to make changes without notice.
Sherwood Industries Ltd. and its employees or representatives will not assume
any damages, either directly or indirectly caused by improper usage, operation,
installation, servicing or maintenance of this appliance.
A proof of original purchase must be provided by you or the dealer including serial
number.
Exclusions
An expanded list of exclusions is available at www.enviro.com/help/warranty.html
This warranty does not cover:
Damage as a result of improper usage or abuse.
Damage caused from over-firing due to incorrect setup or tampering.
Damage caused by incorrect installation.
To the Dealer
Provide name, address and telephone number of purchaser and date of purchase.
Provide date of purchase. Name of installer and dealer. Serial number of the
appliance. Nature of complaint, defects or malfunction, description and part # of any
parts replaced.
Pictures or return of damaged or defective product may be required.
To the Distributor
Sign and verify that work and information are correct.
Sherwood Industries Ltd.
6782 Oldfield Road, Victoria, BC . Canada V8M 2A3
Online warranty registration: www.enviro.com/warranty/
Warranty for Enviro Pellet Products
Category One Year Two Year Limited Lifetime (7yr)
Parts 1 (unit serial number required)

Firebox Brick Panels (Cast)

Firebox 
Heat Exchanger 
Burn Pot 
Burn Pot Liner 
Firebox Liner Panels w/Insulation 
Ceramic Glass 2
Pedestal / Legs (excluding finish)

Surround Panels (excluding finish)

Exterior Panels (excluding finish) Up to 5 years
Electrical Components 
Steel Brick Liner (Metal)

Exterior Surface Finishing 3
Labour 
1 Whereas warranty has expired, replacement parts will be warrantied for 90 days from part purchase date. Labour not included.
Unit serial number required.
2 Glass is covered for thermal breakage. Photos of box, inside of door, and unit serial # must be supplied for breakage due to shipping.
3 Exterior Surface finishing covers Plating, Enamel or Paint and excludes colour changes, chipping, and fingerprints.
Gaskets not covered by Warranty.
Travel costs not included.
Cast Agitator: 1 year for pellet. Not covered when burning alternative fuels. (Cast agitators are a consumable item)
13

MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.enviro.com
January 23, 2013
C-13843
NAME OF OWNER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
NAME OF DEALER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MODEL:___________________________________
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________ (dd/mm/yyyy)
DATE OF INSTALLATION:___________(dd/mm/yyyy)
MAGNEHELIC AT INSTALL:___________________
INSTALLER’S SIGNATURE:
_________________________________________
Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF INSTALLER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________