Eon Digital Telephones User manual
1
eOn Digital Telephones
User Guide
18-Button
30-Button
EXT
EXT
MSG
MSG
SEND
MUSIC
MUTE
HOLD
XFER
CONF
PAR K
PAG E
RLSE
CALL
FWD
DND
MEMORY
MENU
SPKR
awc3-743
A
WC92-9M
EXT
EXT
MENU
HOLD
CONF
P
ARK
P
AGE
RLSE
XFER
MEMORY
DND
CALL
FWD
SPKR
MUSIC
MUTE
MSG
SEND
MSG
Note: If this telephone is being used behind an eQueue system,
please refer to the eQueue User Guide.
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EXT
207
MSG
SPKR
EXT
208
MSG
SEND
MUSIC
MUTE
7
DND
MENU
MEMORY
CALL
FWD
13
123
456
789
0
#
ABC DEF
GHI JKL MNO
PRS TUV WXY
OPER
HOLD
XFER
CONF
PAR K
PAG E
RLSE
6
1
2519
30241812
AW
9
2-
3
21
18-Button
Telephone
showing
pre-labeled
buttons
Handset
cradle
Message
waiting
Speaker
Music/mute
Message
send
Handset
cradle
Message
waiting
Speaker
Message
send
Music/mute
Speaker
Speaker
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EXT
207
MSG
SPKR
HOLD
XFER
CONF
PAR K
PAG E
RLSE
DND
MENU
MEMORY
EXT
208
MSG
SEND
MUSIC
MUTE
CALL
FWD
713
18
12
1
6
12
ABC DEF
GHI JKL MNO
PRS TUV
OPER
WXY
3
456
789
0
#
AW
9
2-
3
2
0
30-Button
Telephone
showing
pre-labeled
buttons
UP and DOWN
buttons
Call appearance
buttons
Call forward
Menu
Hold
Release
Keypad
Conference
DND
Memory
Park
Transfer
Page
UP and DOWN
buttons
Call appearance
buttons
Call forward
Menu
Hold
Release
Keypad
DND
Memory
Park
Transfer
Page
Conference
4
Making & Answering Calls
To make a call, pick up the handset and dial the
number, beginning with an access code (such
as 9) if required. To answer a call, pick up the
handset when the phone rings and speak into it.
If you’re on a call and another call rings on your
second extension, put the first call on hold, and
press the extension button of the other call.
Using the Features*
VOICE MAIL: Press the MSG button, and follow the in-
structions. To send a message, press the MSG
SEND button, followed by the number of the ex-
tension you want to send the message to.
MUSIC/MUTE: With the handset on-hook, press the but-
ton to toggle background music on/off and to
select a music source. Press the UP/DOWN ar-
row to change volume. When you lift the hand-
set, the music is automatically muted. During a
call, press the MUSIC/MUTE button to turn off
the microphone so that the other party cannot
hear any conversation near your phone. Press
the button again to resume 2-way conversation.
SPEAKER: Press SPKR to answer a call without using
the handset—allowing a handsfree call. Pick up
the handset at any time to activate it. If you dial
without lifting the handset, the call is automati-
cally handsfree. Use the SPKR button to allow a
group of listeners to monitor a call.
CALL FORWARD: Press CALL FWD; enter the exten-
sion number to forward calls to; hang up. To re-
turn to normal operation, press CALL FWD again.
DO NOT DISTURB: Press DND and then dial a message
number (0–9) if desired, or hang up (press the
SPKR or RLSE button). To return to normal op-
eration, press DND again.
MENU: This button is used in conjunction with the UP
and DOWN buttons to select ringer cadence and
volume, display contrast, and installation infor-
mation. The UP and DOWN buttons can also be
used during a call to increase speaker or hand-
set receiver volume.
HOLD: Press the HOLD button to put call on hold. To
return to a call on hold, lift the handset and press
the button associated with the held call.
* Programming determines how each telephone functions. All
features as described may not be available to you.
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TRANSFER:Press XFER; when you hear tone, dial the
number of the extension to which you are trans-
ferring the call; hang up or press RLSE.
CONFERENCE:
To set up a new conference—
Dial the
first party. When answered, press CONF and call
the next party, then press the CONF button again
to connect the parties. Repeat until all parties are
connected. To exit the conference, press RLSE
or hang up. To connect a party on hold with a
conversation in progress, press the EXT button
associated with the held call and then the CONF
button.
Meet-Me Conference—
Use the dial access code
plus trailing digits of the conference number to
connect into a Meet-Me conference.
PARK: Press the PARK button to automatically park a
call to the next available park zone. To pick up a
parked call, dial the park zone number.
PAGE: Press the PAGE button for the zone(s) you want
to reach, and speak into the handset. Hang up
when finished.
RELEASE: Press RLSE to release a call from your phone.
CANCEL: Use this button to drop a party from a confer-
ence or to discontinue any function without hang-
ing up.
CALL ANNOUNCE:A call made when the telephone is in
the call announce mode activates the speaker
and microphone at the target telephone if call
announce is allowed. Press the CALL AN-
NOUNCE button to enter the call announce
mode. To return to normal mode, press the busy
CALL ANNOUNCE button.
To announce through a group of digital multi-line
phones—
Dial the All Call Announce feature code
followed by the zone number for the group of
phones you want to page.
CALL PICKUP:Use Direct Call Pickup (DCP) to answer
all call announce, paging access, or an unat-
tended ringing telephone with a prime extension.
To answer a call to an extension, press the DCP
button, or dial the DCP access code; dial the as-
sociated extension number. To answer other
calls, press the DCP button, or dial the DCP ac-
cess code; dial the access code and zone num-
ber associated with the call announce or paging
access call.
6
3860 Forest Hill-Irene Rd.
Memphis, TN 38125
(901) 365-7774
www.eoncc.com
LAST NUMBER REDIAL: Use the assigned dial access
code (such as ∗∗) to redial your last external call.
HEADSET/HANDSET OPERATION:To change from
handset to headset operation, use the feature
button to switch between handset and headset
mode. Calls are automatically connected to the
headset jack (in the bottom of the phone) when
the phone is in headset mode.
NIGHT SERVICE: To answer a call ringing into the night
service, dial the access code plus the night zone
number.
PERSONAL REPERTORY DIALING:You can store up to
255 personal numbers.
To store a number:
Dial
the Rering access code plus the digit 2. Dial the
keypad button number (0–9) or press the fea-
ture button that represents the personal reper-
tory number. Dial the number to be stored (up to
48 digits). Hang up.
To call a number using the button—
Press the Per-
sonal Repertory button.
To call a number using the access code—
Dial
the Rering access code plus the digit 3, and press
the keypad button (0–9) that represents the per-
sonal repertory number.
To call a number using the display to select and
dial—
Dial the Rering access code plus the digit
9 and press the UP/DOWN buttons to move
through the list of numbers on the display. Press
the # (pound) button to dial the selected entry.
Dial Access Codes
Call Announce ______
Call Forward ______
Call Park ______
Call Pickup ______
Night Service ______
Rering ______
Part Number 500082-070-001
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