ePadLink ePad User manual

Copyright © 2018 ePadLink 1
ePad User Guide
Product Family Reference

ePad User Guide –Product Family Reference
2
ePad, ePad II, ePad-ink, and ePad-vision are trademarks,
and ePadLink is a registered trademark of ePadLink.
All other trademarks are the property of their respective owners.
ePad Product Family User’s Guide P/N 94-21488 Rev. C
Copyright © 2018 ePadLink All rights reserved.

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Part 1 –ePad Signature Pads
Introduction
About theePadelectronic signatureproduct family
ePadLink electronic signature pads (ePads) are pen input devices that
capture hand-written signatures for use in PC applications. Designed to
mimic the natural feel of signing on paper, the ePads can be used on the
desktop, yet are smalland light enough to take on the road. Forms
requiring signature approvals can now be completed and stored
electronically. For secure transactions, the details of a signature can be
analyzed to confirm the identityof a signer. With the ePad product family,
it’s easyto add signatures to electronic documents, anytime,anywhere!
The ePad
The standard ePad is designed for basic electronic signature capture. It is
light-weight and self-powered via a USB port. This is ePadLink’s standard
model and has been implemented in hundreds of applications and
environments where electronic signature isnecessary.
The ePad II
The second generation of electronic signature technology from ePadLink,
ePad II provides increased securityand performance for mission critical
applications. Integrating ePadLink’s semi-conductive technology with
advanced features such as user definable report rates (up to 400 RPS),
the ePad II provides higher signature definition andbiometric repeatability.
The ePad-ink
The ePad-ink allows electronic signaturecapture with interactive visual
feedback via LCD. It is based on an ITO resistive touchpad technology.
The 3” x 2.2”, 300 d.p.i. screen is stylish and allows for powerful integration
flexibilityin any environment with its bi-directional communications
capability. The ePad-ink has a USB interface.

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The ePad-vision
This latest addition to ePadLink’s ePad® Family not only captures secure,
legally-binding esignatures, its large, full- color LCD screen enables you to
display unique visualimages and text that attract attention and help your
customer-facing representatives cross-sell products and services. Dynamic
functionality lets you display targeted marketing messages and colorful
images, personalize your backgrounds, conduct customer surveys, have
signers scroll through compliance text, and more. Selectable onscreen
check boxes and response buttons enable you to obtain important
customer information, and make it easy for customers to opt-in to special
offers. The ePad-ink has a USB interface.
Further Information
Further information about ePad signature pads may befound on our
websitewww.epadlink.com.

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Installing yourePad
System requirements for all ePad products
• PC running Windows 7 or later, or a server running Windows
Server 2008 or later
• USB port
• Optional:
− Microsoft Terminal Services
− Citrix
Installing your ePad signature pad
• Plug your ePad signature pad into a USB port on the PC.
• Download the ePad signature pad driver software and other
desired software onto your PC. See Part II of this manual.
Troubleshooting
Having trouble? Visit our website www.epadlink.com to view FAQs
(Frequently Asked Questions).
Careand Maintenance
ePadLink ePads are durable and will last for many years. Proper care
and maintenance, however, will better guarantee the reliability and
performance of your ePad over its lifetime.
The only periodic maintenance your ePad requires is to keep it clean.
A dirty pad surface may interfere with moving your stylus smoothly
across the surface.

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Maintain your signature pad properly by following these guidelines:
1. Never leave the pad exposed to the sun for long periods of
time. If you keep the pad locked in a car on a hot day, leave a
window cracked to help with ventilation and keep the pad in a
carrying case or shaded area of the vehicle.
2. To clean the pad, follow these guidelines:
a. Use any mild liquid household cleaner or rubbing alcohol.
b. Apply a small amount of cleaner to a soft, non- abrasive
cloth and wipe the pad or sensor.
c. Be sure to wipe all cleaner residue from the device.
d. Allow the alcohol to evaporate normally.
CAUTION:
1. Do not pour cleaner or alcohol directly onto the device. Apply
the cleaner to a soft cloth first.
2. Do not use De-Natured Alcohol. This will damage the plastic
case.
3. Do not allow liquid to drip inside the unit.
4. Do not expose the device to extreme cold or heat.
5. Do not put objects pressing against the signature pad area
when storing the device.
6. Do not use a ballpoint pen or other sharp objects. Use only the
supplied stylus.
Contact Information
Technical Support
If you have any difficulties installing or using your ePad, please refer to
the section of this User’s Guide that relates to your problem. If you are
still unable to resolve the problem, please call our Product Support
team for assistance.
The toll-free number for technical support is 800-520-3464.

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Support FAQs are available at www.epadlink.com. Technical support is
available Monday through Friday from 8 a.m. –5 p.m. Pacific Time.
Support via email: [e-mail]
When contacting support, please have the following information
available:
• Date and place of purchase
• Brand and model of computer
• Software you use with this product
Mailing Address
875 Patriot Drive, Unit A, Moorpark, CA 93021
Phone: [phone]
Fax: [phone]
Web
www.epadlink.com
ePad-inkFCCCertification
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a CLASS B digital device, pursuant to Part
15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and if not installed and used in
accordance with the instruction guide, may cause harmful interference
to radio communications. However, there is no guarantee that this
radio interference will not occur in a particular installation.

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If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment on and
off, the user is encouraged to try to correct the interference by one or
more of the followingmeasures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver isconnected.
• Consult the dealer or an experienced radio-TV technician for help.
Notice: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment. This product is equipped with shielded cable.
Extension cables, if used, must be shielded in order to comply with the
emission limits.
CE Conformity
This product has been designed to meet requirements of CE radiated
and conducted emissions, as well as all related susceptibility
standards. Tests confirm this product meets these requirements.
CB Safety Certification
This product has been tested to and meets the requirements of CB
safety standard. *
* Only for the products listed as such under “Approvals and certifications” section.

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STANDARDEND-USERLICENSE AGREEMENT
END USER SOFTWARE LICENSE
This legal document is an agreement (the “Agreement”) between you,
the end-user, and ePadLink (“ePadLink”).
1. Grant of License. The software on the accompanying diskette,
CD-ROM or which you have downloaded has been developed by
or licensed by ePadLink (the "Software"). The Software is
licensed, not sold, to you for your use only on one (1) machine or
on a computer file server at a single location within your internal
network for the exclusive purpose of internal business use in
accordance with the Documentation (as defined below). This
license is non- exclusive and ePadLink reserves all rights not
expressly granted to you in this Agreement. This license may be
transferred only in connection with the accompanying ePadLink
product.
2. License Fee. In consideration of the licenses granted herein, you
must pay the license fee or other consideration for the Software
and the documentation for the Software (“Documentation”) as set
forth in ExhibitA attached hereto.
3. Ownership of Software. Although you may own the product in
which the Software is originally recorded, ePadLink retains all
right, title and interest in and to the (a) Software and the
Documentation, including all future enhancements, upgrades,
updates and new releases;and (b) anyknow-howor any
intellectual property contained in or associated with the foregoing.
You acknowledge that the Software is ePadLink’s property or is
duly licensed by ePadLink from third party developers (“Third
Party Developers”) and contains valuable confidential,
unpublished information developed, acquired or licensed by
ePadLink at great expense, including data processing
algorithms, innovations and concepts. The Software is protected
by copyright and other federal and state laws.

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You agree to use your reasonable best efforts to protect the
Software from unauthorized reproduction, distribution, disclosure,
use, or publication.
4. Copy Restrictions. You may make one (1) back-up copyof the
Software, provided that such back-up copy is not installed on or
used on any computer. Unauthorized copying of the Software is
expresslyforbidden.
5. Use Restrictions. You may not directly or indirectly(i) reverse
engineer, decompile, disassemble or otherwise attempt to derive
the source code of the Software; (ii) encumber, time-share, rent or
lease or assign the rights granted by this Agreement; or (iii) adapt,
translate, localize, portor otherwise modify any Software or permit
anyone to engage in similarconduct.
6. Termination. This License is effective until terminated. This
License will terminate automatically without notice from ePadLink
if you fail to comply with anyprovisions of the License. Upon
termination of this Agreement, all rights granted to you under this
Agreement shall immediately terminate and revert to ePadLink
and you will cease the use of theSoftware.
7. Warranty
7. 1 Ownership. ePadLink represents and warrants that ithas obtained
all necessary rights in and to the Software necessaryto grantthe
rightsand licenses to you hereunder.
7.2 Performance. ePadLink represents and warrants that for 90 days
from the date of saleof product (the “Warranty Period”) to end-
users consistent with the terms of this Agreement, the Software
will perform in accordance with the specifications and
documentation therefore, and that the specifications and
documentation accurately reflect the operation and useof the
most current version of the ePadLink products, including Updates
(as hereinafter defined), provided to you hereunder.
7.3 WarrantyDisclaimer. EXCEPT FOR THE EXPRESS
WARRANTY SET FORTH ABOVE, EPADLINK AND ANY
THIRD PARTY DEVELOPERS MAKE NO OTHER
WARRANTIES RELATING TO THE PRODUCTS, EXPRESS,
STATUTORY OR IMPLIED, AND EXPRESSLY DISCLAIMS
ANYWARRANTY, INCLUDING,WITHOUT LIMITATION, NON-
INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE

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OR MERCHANTABILITY EVEN IF EPADLINK HAS BEEN
INFORMED OF SUCHPURPOSE.
8. Software Maintenance, Development andSupport.
a. Maintenance. In the event of the discoveryof any
material failure of the Software to comply with the
warranty of Section 7.2, above, ePadLink’s sole liability
and your sole remedy shall be, at ePadLink’s Option,
either: (i) return the License Fee; or (ii) repair or
replacement of the Software; provided, however that
ePadLink received written notice of such failure within the
WarrantyPeriod.
b. Upgrades, Bug Fixes and New Releases. ePadLink shall
make available to you updates, upgrades, bugfixes and
new versions of the ePadLink Software (collectively,
"Updates") which ePadLink generallyreleases to its
customers from time to time.
9. Indemnification.
a. Infringement Indemnification by ePadLink. ePadLink shall
indemnify, defend and hold you harmless from any
claims, demands, liabilities, losses, damages, judgments,
and all costs and expenses related thereto (including
reasonable attorneys' fees), to the extent resulting from
any claim that the Software, or any portion thereof, or
your use thereof, infringe or violate any copyright, patent,
trade secret, license, or other proprietary right of a third
party. In the event that the Software or any portion
thereof is held to constitute an infringementand its use is
enjoined, ePadLink shall have the obligation to, at its
expense, (i) modify the infringing portion of the Software
without impairing in any material respect the functionality
or performance, so that it is non-infringing, (ii) procure for
you at ePadLink’s expense the right to continue to use
the infringing Software or (iii) replace the Software or
portions thereof with equally suitable, non-infringing
software. ePadLink shall have no liability for any claim of
infringement based on (i) use or combinationof any
portion of the Software with any products or software not
supplied by ePadLink, if such infringement would not

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have occurred without such use or combination, (ii) use
of the Software by you, after having received notice from
ePadLink that the Software infringes the proprietaryrights
of a third party, and ePadLink has performed one of the
options in the preceding paragraph, or (iii) use of other
than the latest unmodified version of the Software
provided to you by ePadLink, if the infringement would
have been avoided by the use of such version.
b. Indemnification Procedures. Theindemnification
obligation of ePadLink under Section 9a is conditioned
upon the following: (i) you shall promptly notify ePadLink
in writing of anyclaim of infringement by any third party;
(ii) your giving ePadLink sole control over the defense
and settlement of such third partyclaim; (iii) you, to the
extent reasonable, cooperating with ePadLink in the
defense or settlement of such third party claim. Your
failure to promptlygive notice shall affect ePadLink’s
obligation to indemnify you only to the extent ePadLink’s
rights are materially prejudiced by suchfailure.
c. Indemnification of ePadLink. Except for the foregoing
infringement claims, you shall indemnify and hold
harmless ePadLink and any Third Party Developers, their
directors, shareholders, officers, agents and employees
harmless from and against any claims, demands or
causesof action whatsoever, including without limitation
those arising on account of your modification or
enhancement of the Software or otherwise caused by, or
arising out of, or resulting from, the exercise or practice of
the license granted hereunder.
10. Limitation of Liability.
a. Consequential Damages Waiver. YOU ACKNOWLEDGE
AND AGREE THAT THE CONSIDERATION WHICH
EPADLINK IS CHARGING HEREUNDER DOES NOT
INCLUDE ANY CONSIDERATION FOR ASSUMPTION
BY EPADLINK OF THE RISK OF YOUR
CONSEQUENTIAL OR INCIDENTAL DAMAGES
WHICH MAY ARISE IN CONNECTION WITH YOUR
USE OF THE SOFTWARE AND DOCUMENTATION.

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ACCORDINGLY, EPADLINK AND ANY THIRD PARTY
DEVELOPERS SHALL NOT BE LIABLE FOR ANY
LOSS OF USE, INTERRUPTION OF BUSINESS, OR
ANY SPECIAL, INCIDENTAL, EXEMPLARYOR
CONSEQUENTIAL DAMAGES OF ANY KIND
(INCLUDING LOST PROFITS) REGARDLESS OF THE
FORM OF ACTION WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), STRICT PRODUCT
LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
b. Limitation of Liability. SUBJECT TO THE
INFRINGEMENT INDEMNIFICATION PROVIDED FOR
IN SECTION 9a OF THIS AGREEMENT, EPADLINK'S
AND ANY THIRD PARTY DEVELOPER’S
AGGREGATE LIABILITY TO YOU UNDER ANY
CLAIMS ARISING OUT OF THIS AGREEMENT SHALL
NOT EXCEED THE LICENSE FEES PAID TO
EPADLINK PURSUANT TO THISAGREEMENT.
11. Software License Agreement (Europe, Africa And Middle East)
Important Notice To Customers. This product contains
copyrighted computer programs, which are the inalienable
intellectual property of ePadLink. This software is both integrated
within the product and also contained on the accompanying data
carrier. The purchase of this product from your dealer does not
include ePadLink’s Software or any associated rights of usage.
ePadLink grants you, the user, the right to use the software solely
in accordance with the conditions of this Agreement. By
purchasing this product you agreeto the terms of thislicense.
12. Third Party Beneficiaries. This Agreement is an agreement made
expresslyfor the benefit of any Third Party Developers and any
Third PartyDevelopers shall be third party beneficiaries to this
Agreement. It is the express intent of ePadLink and you, that
each of you intends to benefit such Third Party Developers by this
Agreement to enable such Third PartyDevelopers to enforce the
provisions of this Agreement. In their enforcement of the
provisions of this Agreement, the Third Party Developers shall be
entitled to all rights, protections and remedies of ePadLink under
this Agreement.

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13. Miscellaneous.This License is governedby the laws of the
United States of America and the State of California. Your rights
and obligations under this Agreement may notbe assigned or
assumed without the written consent of ePadLink. If any of the
provisions of this Agreement are determined to be invalid, illegal,
or unenforceable, such provisions shall be modified to the
minimum extent necessaryto make such provisions enforceable,
and the validity, legality, and enforceability of the remaining
provisions of this Agreement shall continue in full force and effect.
This Agreement shall be binding on, and shall inure to the benefit
of, the parties to it and their respective heirs, legal
representatives, and successors. No supplement, modification, or
amendment of this Agreement shall be binding unless executed in
writing by all the parties. This Agreement and the other
documents to be executed to implement its provisions together
constitute the entire agreement between the parties pertaining to
the subject matter contained in them. No supplement,
modification, or amendment of this Agreement shall be binding
unless executed in writing by all the parties. Should any litigation
or arbitration be commenced between the parties concerning the
rights or obligations of the parties under this Agreement, the party
prevailing in such litigation or arbitration shall be entitled, in
addition to such other relief as may be granted, to a reasonable
sum as and for its attorneys’ fees in such litigation or arbitration.
This amount shall be determined by the court in such litigation or
arbitration or in a separate action brought for thatpurpose.

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ePad User Guide –Product Family Reference
Part 2 –Software for ePads
Introduction
There are several types of software used with our ePadLink electronic
signature pads. Further details and download information may be
found on our website www.epadlink.com.
Universal Installer
This software installs the “drivers” that run on your PC or server to provide
the communication between your application programs and your ePadLink
electronic signature pad. It is called the Universal Installer because it can
install drivers for all the different models of ePadLink electronic signature
pads. Unless you have a specially configured installer, you must run the
Universal installer on each computer that has an ePadLink signature pad
connected to it.
pDoc Signer
pDoc Signer is a Windows desktop application program that provides the
capability to capture high resolution digital signatures from an attached
ePad electronic signature pad and securely embed the signatures,
including associated biometric information, into digital signature fields in
yourPDF documents. In addition, pDoc Signer provides the capability to
create new signature fields, size and shape them to the desired
dimensions, and place them anywherein a PDF document, without having
to use expensive PDF document applications.
IntegriSign Desktop
IntegriSign Desktop provides the plug-ins that enable signature capture in
popular desktop applications: Microsoft Word and Excel, and Adobe
Acrobat and Reader. After installing IntegriSign Desktop on your computer,
you will be able to place signature fields into Word,Excel, and PDF
documents and sign them, all from within the application program.

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ePad User Guide –Product Family Reference
eSign Emcee
eSign Emcee is a powerful server-based software system that allows
software developers, systems integrators, and enterprise IT departments
to easily incorporate electronic signatures into existing document-
processing work flows. As a web-based browser solution, eSign Emcee
facilitates electronic signing of document ceremonies (collections of
documents) by different people at different times in different locations
using a variety of signature collection methods: electronic signature pads,
mobile devices (iPads and iPhones), and click-to-sign with amouse.