Epygi QuadroCS Service manual

QuadroCS Manual II: Administrator's Guide
QuadroCS (SW Version 3.1.x)
Edition 1, SW Release 3.1.8 and higher, December 2006

QuadroCS Manual II: Administrator's Guide
QuadroCS (SW Version 3.1.x)
Table of Contents
Manual I: see Installation Guide
Offers a Step-by-step guide to install and configure Quadro Conference Server basically.
Manual II: Administrator's Guide
About this Administrator's Guide ............................................................................................4
QuadroCS's Graphical Interface ..............................................................................................5
Administrator’s Main Page.................................................................................................................. 5
Recurrent Buttons .............................................................................................................................. 6
Recurrent Functional Buttons of the GUI ............................................................................................ 6
Entering a SIP Addresses correctly..................................................................................................... 6
Administrator’s Menus ............................................................................................................7
System Menu ...................................................................................................................................... 7
System Configuration Wizard ..................................................................................................................................7
Internet Configuration Wizard..................................................................................................................................8
Status ................................................................................................................................................................10
General Information.......................................................................................................................................10
Network Status .............................................................................................................................................11
Memory Status..............................................................................................................................................13
Hardware Status ...........................................................................................................................................13
SIP Registration Status ..................................................................................................................................13
Configuration Management ...................................................................................................................................14
Events................................................................................................................................................................14
Time/Date Settings ..............................................................................................................................................17
Mail Settings .......................................................................................................................................................17
Firmware Update .................................................................................................................................................18
Networking Tools.................................................................................................................................................19
Diagnostics .........................................................................................................................................................20
Automatic Provisioning .........................................................................................................................................20
Upload Language Pack..........................................................................................................................................20
User Rights Management ......................................................................................................................................21
Conference Management Menu......................................................................................................... 23
Conferences........................................................................................................................................................23
Conference Codecs ........................................................................................................................................27
SIP Settings........................................................................................................................................................28
RTP Settings .......................................................................................................................................................29
NAT Traversal Settings .........................................................................................................................................30
Statistics ............................................................................................................................................................32
Call Routing Table................................................................................................................................................34
Best Matching Algorithm.................................................................................................................................36
Recording Common Settings .................................................................................................................................39
Mail Default Settings ............................................................................................................................................40
Internet Uplink Menu........................................................................................................................ 41
PPP Settings........................................................................................................................................................41
Advanced PPP Settings...................................................................................................................................41
Firewall ..............................................................................................................................................................42
Advanced Firewall Settings .............................................................................................................................42
Filtering Rules .....................................................................................................................................................43
Service Pool..................................................................................................................................................44
IP Pool .........................................................................................................................................................45
Dynamic DNS Settings..........................................................................................................................................47
Network Menu .................................................................................................................................. 48
DNS Settings.......................................................................................................................................................48
DHCP Settings for the LAN Interface ......................................................................................................................48
Registration Form............................................................................................................................. 49
Logout .............................................................................................................................................. 49

QuadroCS Manual II: Administrator's Guide
QuadroCS (SW Version 3.1.x)
Appendix: System Default Values..........................................................................................50
Appendix: Software License Agreement................................................................................53
Manual III: see Moderator’s Guide
This guide explains all menus that can be accessed and configured by the conference moderator within the QuadroCS. Further, a
list of all available conference codes can be found there.

QuadroCS Manual II: Administrator's Guide About this Administrator's Guide
QuadroCS (SW Version 3.1.x) 4
About this Administrator's Guide
The QuadroCS Manual is divided into three parts:
•Manual I: Installation Guide gives step-by-step instructions to provision the Quadro Conference Server and configure the conferences with
the Epygi SIP Server. After successfully configuring the Quadro, users will be able to automatically or manually initiate the call conferences
between several IP peers, deal with the active conferences and record them if needed.
•Manual II: Administrator's Guide that explains all QuadroCS management menus available for administrators only. Further it includes a list of
all System Default Values.
•Manual III: Moderator’s Guide explains all menus that can be accessed and configured by the conference users within the QuadroCS. Further
a list of all available call codes can be found here.
QuadroCS's Graphical Interface introduces to the QuadroCS's graphical user interface and explains all recurrent buttons.
Administrator’s Menus explains each of the Administrator's management pages according to the menu structure shown on the main page of the
Quadro management.
Appendix: System Default Values lists all factory defaults.
Appendix: Software License Agreement includes the contract for using QuadroCS's hardware and software.

QuadroCS Manual II: Administrator's Guide QuadroCS's Graphical Interface
QuadroCS (SW Version 3.1.x) 5
QuadroCS's Graphical Interface
Administrator’s Main Page
After logging in as an administrator, the QuadroCS Management with the Active Conferences table is displayed. Here the administrator may
access the following settings and perform the following actions:
System Menu
•System Configuration Wizard
•Internet Configuration Wizard
•Status
•Configuration Management
•Events
•Time/Date Settings
•Mail Settings
•Firmware Update
•Networking Tools
•Diagnostics
•Automatic Provisioning
•Upload Language Pack
•User Rights Management
Network Menu
•DNS Settings
•DHCP Settings for the LAN
Interface
Conference Management Menu
•Conferences
•SIP Settings
•RTP Settings
•NAT Traversal Settings
•Statistics
•Call Routing Table
•Recording Common Settings
•Mail Default Settings
Internet Uplink Menu
•PPP Settings
•Firewall
•Filtering Rules
•Dynamic DNS Settings Fig. II-1: Quadro Conference Server Administrator’s page
The functional button Renew Wan IP Address appears on the administrator’s main page Quadro Conference Server Management if the Quadro
Conference Server acts as a client to a DHCP server. The button Renew WAN IP Address is used to get a new WAN IP address, i.e., the Quadro
Conference Server moves to another network.
The button Please Check Your Pending Events will be displayed on the administrator’s main menu page if any new system events exist. The link
leads to the page where these new system events are listed.
The current version of the QuadroCS's firmware and of its boot loader is shown in the lower right corner of the administrator’s main menu, followed
by the list of Users currently logged into the system. Information about the IP address users accessed QuadroCS from, the username of the
logged-in user and the time until the next automatic logout is provided here. The idle session timeout is set to 20 minutes. If no action is performed
during that time, the user automatically will be moved to the login page and will be requested to login again.
The Refresh link is on some pages in the lower right corner next to the field displaying the number of seconds left until the next refresh and is used
to perform a manual reload of the page.

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Recurrent Buttons
Button Description Button Description
This button leads back to the previous
page of a fixed sequence of pages (used
mainly in wizards).
This button returns you to the page you were
previously on.
This button leads forward to the next page
of a fixed sequence of pages (used mainly
in wizards).
This button confirms an operation you started
before.
This button discards the latest not yet
confirmed entries. This button confirms an operation you chose
before.
This is the last button of a fixed sequence
of pages that completes and saves the
entries of an entire sequence. This button discards an operation you chose
before.
This button opens the help page belonging
to the currently active Quadro
management page. This button saves the settings modified on the
currently active management page.
This button opens a window where the last
inserted IP addresses are listed. It allows
the user to make a quick selection of an IP
address that has been previously used.
This will avoid the user needing type it
again. The clipboard can hold up to 10 IP
addresses and a new IP address will
replace the oldest one from the list.
This button opens a window where the last
inserted SIP addresses are listed. It allows the
user to make a quick selection of an IP address
that has been previously used. This will avoid
the user needing type it again. The clipboard
can hold up to 10 SIP addresses and a new
SIP address will replace the oldest one from the
list.
Recurrent Functional Buttons of the GUI
In connection with tables, the following buttons - among others - usually occur:
Functional Button Description
Add Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.
Edit Allows modifying the settings of the record selected by a checkbox. Normally only one (1) record may be selected. A new
page will be displayed to enter the modified settings.
Delete Deletes the selected entry(s) of a table. A warning message will ask for confirmation before deleting an existing entry.
Select All Selects all table entry(s) for example for further deletion.
Inverse Selection Inverses (opposites) an existing selection of table entry(s). If no entries are selected, clicking the button will select all
records.
Refresh in... May be shown in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the
page will occur. It may be used to reload the page manually.
Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow next to
the column heading indicates the direction of sorting - upward or downward. The entries of the table can be selected by using the corresponding
checkboxes in order to edit or delete them.
Entering a SIP Addresses correctly
Calls over IP are implemented based on Session Initiation Protocol (SIP) on the QuadroCS. When making a call to a destination that is somewhere
on the Internet, SIP address must be given.
SIP addresses have to be specified in one of the following formats:
“display name” <username@ipaddress:port>
“display name” <username@ipaddress>
username@ipaddress:port
username@ipaddress
username
The display name and the port number are optional parameters in the SIP address. If the port is not specified, 5060 will be set up as the default one.
The range of valid ports is between 1024 and 65536.
A flexible structure of wildcards is allowed. In comparison with a wildcard, the “?” character stands for only one unknown digit and the “*” character
stands for any number of any digits.
Particularly the following combinations can be used for your convenience:
•*@ipaddress - any user from the specified SIP server
•username@* - a specified user from any SIP server
•*@* - any user from any SIP server
Please Note: Wildcards are available for caller addresses
only. No wildcard characters are allowed for called party
addresses. To use “*” and “?” themselves (as non wildcard
characters), use “\*” and “\?” correspondingly

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QuadroCS (SW Version 3.1.x) 7
Administrator’s Menus
System Menu
Fig. II-2: QuadroCS Management page Fig. II-3: QuadroCS Management tree
System Configuration Wizard
The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional
configuration settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to
make sure that it works properly in its network environment. The Wizard allows navigating through the following basic configuration parameters and
settings:
•System Configuration
•DHCP Settings for the LAN Interface
•Regional Settings and Preferences
DHCP Settings for the LAN are described in the chapters
below. The LAN configuration and regional settings will be
described later in this chapter.
Please Note: It is strongly recommended to leave the
factory default settings if their meanings are not fully
clear to the administrator.
Fig.0-4: System Configuration Wizard – start page

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The System Configuration page contains the host name,
IP address and Subnet Mask information about the Quadro
LAN interface. These settings make Quadro available to
the internal network.
The System Configuration page offers the following input
options:
Host Name requires a host name for the Quadro device.
IP Address requires the Quadro host address for the LAN
interface.
Subnet Mask requires the Quadro hosts’ Subnet Mask.
Fig.0-5: System Configuration Wizard – System Configuration page
The Regional Settings and Preferences are used to select
settings specific to the location of the Quadro. This is
important for the functionality of the voice subsystem.
The Regional Settings and Preferences page has two drop
down lists to select the Location (country) and a
corresponding Timezone.This page also has a manipulation
radio button group to choose:
•System Language – selection is available only when
the custom Language Pack has been uploaded and it is
used to enable custom language for system voice
messages or returning back to the default language
English.
•GUI Theme - selection used to select the GUI theme
style of the web based configuration pages.
Fig. 1-5 System Configuration Wizard – Regional Settings page
Internet Configuration Wizard
The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an
external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
All the settings of the Internet Configuration Wizard are
described in the chapters below except those for the IP
settings, which will be described in this chapter.
Please Note: It is strongly recommended not to change the
factory default settings if their meanings are not fully clear
to an administrator.
Fig. II-6: Internet Configuration Wizard - Start page

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The Wizard allows navigating through the following basic configuration parameters and settings:
•Uplink configuration (see below)
For WAN Interface protocol PPPoE:
•PPP Settings
•WAN Interface Configuration (see below)
•DNS Settings
For WAN Interface protocol Ethernet:
•WAN IP Configuration
•WAN Interface Configuration (see below)
•DNS Settings
The Switch to Auto Provisioning link moves you to the Automatic Provisioning page where Quadro can be configured automatically.
The Uplink Configuration page allows you to select the WAN
interface connection type and the bandwidth settings. These
settings will make QuadroCS available to the external network.
Depending on the Uplink Interface Protocol selection, the page
following the Uplink Configuration page is different. Thus if
PPPoE is selected, the next page will be PPP Configuration (see
PPP Settings), while selecting Ethernet will bring up the WAN IP
Configuration page.
The Uplink Configuration page offers the following components:
The WAN Interface Protocol radio buttons are used to choose the
protocol depending on the requirements of the ISP (Internet Service
Provider):
PPPoE - turns on the PPP over an Ethernet connection.
Ethernet - turns on the Ethernet connection. Fig. II-7: Internet Configuration Wizard - Uplink Configuration page
The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit/s, helping to assure the quality of IP
calls. An IP call looses the voice quality if there is no available bandwidth. When approaching the limits of bandwidth capacity, another IP call will be
declined.
The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields
is 10000, the maximum bandwidth of a 10 MB Ethernet. In most cases, providers offer a smaller bandwidth than 10000 kbit/s.
The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the tables below:
Required Bandwidth for Standard Packets: Needed bandwidth in kbit/s using the Codecs:Packet
Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a G723-5.3 G723-6.3 iLBC-13.33
10 105 58 66 73 81 50 - - -
20 84 37 45 53 60 29 - - -
30 77 30 38 45 53 22 19 20 27
40 73 26 34 42 50 18 - - -
50 71 24 32 40 48 16 - - -
60 70 23 30 38 46 15 12 13 21
The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the
entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.

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QuadroCS (SW Version 3.1.x) 10
The WAN IP Configuration page is only displayed if Ethernet or
PPTP has been selected to be the uplink protocol. It offers the
following components:
The Assign automatically via DHCP radio-button selection
switches to automatic retrieval of the WAN IP address from a
DHCP server at the ISP/uplink.
Please Note: DHCP referred to here is the one that runs on the
provider’s side and not the Quadro’s personal DHCP server.
The Assign Manually radio-button switches to the manual
adjustment of IP settings. This selection requests the following
parameters:
IP Address requires the IP address for the Quadro WAN interface.
Subnet Mask requires the subnet mask for the Quadro device
WAN interface.
Default Gateway requires the IP address of the router where all
packets are to be sent to, for example, to the router of the
provider.
Fig. II-8: Internet Configuration Wizard - WAN IP Configuration page
The WAN Interface Configuration page may be used to modify
the MAC address of the Quadro. This might be necessary if the
ISP (Internet Service Provider) requires a specified MAC address,
for example, for authentication. This page offers the following
components:
MAC Address Assignment manipulation radio-buttons:
•This Device turns to the default MAC address of the Quadro.
•User Defined requires user defined MAC Address.
The MTU drop down list allows you to select the maximum packet
size on the Ethernet (in bytes). MTU is used to fragment the
packets before transmitting them to the network. The MTU
preferred value is dependent on the Ethernet connection. The
default MTU size is 1500 Bytes for Ethernet and 1400 Bytes for
PPPoE.
Please consult with your ISP administrator to get the
corresponding settings. Fig. II-9: Internet Configuration Wizard - WAN MAC Address Configuration page
Status
The system status window displays non-editable tables providing extensive status information about QuadroCS: General Information, Network
Status, Memory Status, Hardware Status and SIP Registration Status.
The System Status page consists of several tables providing system information.
General Information
The General Information page includes the following
information:
•Uptime duration – the period QuadroCS is running
since last reboot.
•Device hostname - QuadroCS device host name.
•Quadro Operating System - QuadroCS operating
system version.
•Application Software - Software and file system
versions of the QuadroCS .
•Boot Loader - QuadroCS boot loader version.
•DSP Software - QuadroCS DSP software version and
the date of build.
•Preinstalled Languages – this field is present only
when multiple languages are preinstalled on the device
and it indicates the system default languages.
•Language Pack – this field is present only when the
custom language pack is uploaded and it indicates the
version.
Fig. II-10: Quadro Status – General Information page

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Network Status
The Network Status page includes the following information
about Interfaces:
Interface Name lists the Network LAN and WAN interfaces
available on the QuadroCS.
IP Address lists the IP addresses corresponding to each
network interface.
Subnet Mask lists the subnet masks corresponding to each
network interface.
Properties will list either the MAC address corresponding to
each network interface on the Quadro.
Monitor includes links to survey LAN and WAN traffic
correspondingly. The selection of these links will open a new
window with a table of network traffic statistics on the following
selected interfaces:
•Received Bytes
•Received Packets
•Received Errors
•Received Drop Errors
•Received Overrun Errors
•Received MultiCast
Packets
•Transmitted Bytes
•Transmitted Packets
•Transmitted Errors
•Transmitted Drop Errors
•Transmitted Carrier
Errors
•Transmitted Collisions
Fig. II-11: QuadroCS Status Network Status page
When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve
as a counter and traffic statistics will be updated every minute.
DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with
the System Configuration Wizard.
Services (NTP Server and Client, DHCP Server and Client, DNS, Firewall, NAT and PPP) Status: stopped or running.
Transfer Statistics – link to the Transfer Statistics page.
The Transfer Statistics page shows a user-defined
statistics table with the transmit/receive value (criteria),
interface type and time period. It contains the following
components:
Time range of statistic table - the drop down list includes
the period (in days) statistics data that is to be collected and
the corresponding diagram charts that are to be built.
Interface - the drop-down list offer the values:
•WAN - Wide Area Network (WAN) events only
•LAN - Local Area Network (LAN) events only
When Show also as readable values checkbox is
selected, an additional table with statistics values will be
displayed on the next page.
Fig. II-12: Transfer Statistics page

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The area Receive Values provides the following:
•Receive Bytes - number of received bytes.
•Receive Packets - number of received Ethernet
packets.
•Receive Errors - number of received packets
containing errors.
•Receive Drop Errors - number of received packets
that have been discarded.
•Receive Overrun Errors - number of received overrun
errors that occur when the receive buffer is not large
enough to hold all incoming packets. This error usually
appears due to a slow receiving system.
•Receive MultiCast Packets - number of received
broadcast packets.
The area Transmit Values provides the following:
•Transmit Bytes - number of transmitted bytes
•Transmit Packets - number of transmitted Ethernet
packets.
•Transmit Errors - number of transmitted packets
containing errors.
•Transmit Drop Errors - number of transmitted packets
that have been discarded.
•Transmit Carrier Errors - number of transmit carrier
errors that occur due to a defective or lost connection
on the Ethernet link.
•Transmit Collisions - number of transfer errors that
occurred during a simultaneous packet transmission
from both sides.
Fig. II-13: Transfer Statistics Diagram Chart
To see the Transfer Statistics Diagram Charts, select the desired criteria and click Save to generate the corresponding chart and the table
showing the transfer statistics values (if enabled). The letters M(millions) and K(thousands) used in the legend of the displayed diagrams show the
total number of specified criteria. The Reset Statistics button is used to reset the chart and the table (if enabled).

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QuadroCS (SW Version 3.1.x) 13
Memory Status
The Memory Status page provides information about the
total, free and used memory on the Quadro. The Memory
Size field indicates the total available space on the Quadro,
expressed in the bytes, kilobytes and megabytes.
The Memory Status table displays the space used by each
conference. It shows the free and total space (counted in
bytes, kilobytes and megabytes) for every conference. This
table includes the following information:
•Conference ID - the column lists all available
conferences on the QuadroCS. Clicking on the
conference ID, the Conference Recording Settings
page will be opened when the overall memory size
allocated to that particular conference may be altered.
•Used Space - the column shows used by the
conference.
•Percentage of System Memory - the column displays
the space allocated to the conference.
•Free Space - shows the free space referring to the
corresponding conference.
•Total Space - shows the overall space allocated to the
conference. This is a summary of already used and still
free spaces.
Call Statistics shows the current number of calls within the
recorded statistic entries.
Fig.0-14 Memory Status page
Hardware Status
The Hardware Status table displays a list of the hardware
devices present and currently available on the QuadroCS
board. The hardware device version number and additional
comments about its state are indicated here.
Fig. II-15: Hardware Status page
SIP Registration Status
The SIP registration Status is a table displaying the SIP
registration status of the QuadroCS conferences.
The table contains a list of all the registered conferences of
Quadro, SIP registration name for each conference, addresses
of SIP servers where they are registered (if applicable), whether
or not it is registered for each conference, and the registration
date and time. By clicking on the row heading, the table will be
sorted by the selected column. When sorting (ascending or
descending), arrows will be displayed next to the column
heading.
The links inside the table will link you to the SIP Registration
Settings page of the corresponding conference where the SIP
registration settings may be altered.
The Detected Connection Type field displays the connection
type Quadro currently is acting in (direct connection or behind
NAT). If Quadro is acting behind NAT, the NAT machine IP
address is also displayed. Fig. II-16: SIP Registration Status page

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QuadroCS (SW Version 3.1.x) 14
Configuration Management
The Configuration Management page assists the administrator with managing the system configuration settings and voice data. For example, the
administrator is able to backup and download the settings to a PC and then upload and restore them back to the QuadroCS. Additionally, this page
provides the possibility of restoring the factory default configuration settings.
The Backup & Download all config & voice data link
generates a backup file with all configuration settings and user
uploaded greeting messages. It opens a file chooser window for
immediate download to the users PC.
The Upload & Restore all config & voice data link opens a
page that has a Browse button, (which opens a file chooser to
select a backed-up file) and a Configuration to Upload field
requiring the file path to upload and to restore it immediately.
Pressing Save will restore the selected backup file, and delete
all current user defined greetings and replace configuration
settings.
Fig. II-17: Configuration Management. page
The Use Default functional button resets all configuration settings and restores the board’s factory default configuration. By restoring the default
configuration you will replace your current configuration, lose all voice mails and reboot the device. You will not be automatically redirected to the
GUI start page. After the successful reboot you will need to enter into the management page and login again to access the Quadro’s configuration. A
warning message will ask you to confirm your selection before restoring the default configuration.
Please Note: Unlike the factory default settings restore procedure initialized from the Reset button on the QuadroCS board, this link will keep the
following data:
•Call Statistics
•Transfer Statistics
•System Events
•Device Registration state
Events
The Events page has two tables. All system events that have occurred will be displayed in one table and event settings will be displayed in the
other.
The System Events page may be accessed through the
Events link from the main menu. It lists information about
system events that have occurred on QuadroCS. When a new
event takes place, a record is added to the System Event table.
For failure events (priority 2 and 3, see below), the warning
“Please check your pending events!” will appear at the bottom of
all management pages.
The system events and the warning message are visible only for
the administrator. The warning link, (which leads directly to the
System Events page) will disappear from the management
pages if the administrator has marked all new events as “read”.
Fig. II-18: Event warning on the main menu page

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The System Events table is the list of new and read system
events. System events have corresponding coloring depending
on the nature of the event: success (priority 1, color green), low
importance failure (priority 2, color yellow), critical failure
(priority 3, color red).
The table shows the Status of the event (new or read) as well
as the name of the application the event refers to, event
description, and the date when the event was received. For
example, if the event has occurred due to incorrect mail sending
or SIP registration, the corresponding links will be seen in the
Reference column of the table. The administrator can view the
detailed log for each event that has occurred.
The System Events page offers the following components:
Current System Time displays the local date and time on
Quadro.
Mark all as read marks newly occurred events as “read”.
Disable LED switches off the flashing LED (if applicable) on the
board. An LED notification may appear (depending on the
notification type given) in the page Events settings when a new
event occurs.
Fig. II-19: System Events list

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Numerous circumstances may cause a certain application on
QuadroCS to flag an event.
The Event Settings page lists all possible events on the
QuadroCS and allows controlling notification (action) when an
event takes place.
Each entry in the events’ table has a checkbox assigned to each
row. By selecting the corresponding checkboxes, operations
such as Edit may be done for one or more events.
Edit opens the Edit Event Settings page to modify the event
action.
•Display Notification - A notification link will be displayed
on the bottom of all pages and a record is added into the
Events table. The notification is executed as a link “Please
Check you pending events!”. The link leads to the System
Events page. This action also will take place if Flash LED
or Send Mail has been selected, even if not specifically
selected.
•Flash LED - The second LED (yellow) will blink every
second and a notification will be displayed on the bottom of
all pages. For some events the LED will start flashing after
a delay.
•Send Mail – A notification e-mail about the new event
description in the email will be sent to the e-mail address
specified in the Mail Settings page.
Fig. II-20: Event Configuration Settings page
Actions that are not allowed for the selected event (like mail notification if the PPP link is down or the mail server has been configured improperly)
are hidden. For multiple events editing, actions that are not appropriate for least one of the selected events will also be hidden.
If QuadroCS cannot receive an IP address from the DHCP or PPP servers, or cannot register an extension on the SIP or Routing servers, or cannot
reach an NTP server, it raises only one event for the entire period the action has failed, but will continue to try. When the required action is
successful Quadro raises an appropriate message.
The Edit Event Settings page offers the following input
options:
Application displays the application the event refers to.
Multiple is shown here if more than one event has been
selected for the action assignment.
Name displays the name of the event. Multiple is shown here
if more than one event has been selected for the action
assignment.
Description displays additional information about the event.
Multiple is shown here if more than one event has been
selected for the action assignment.
Action offers radio buttons to choose one of the actions to
notify the administrator of QuadroCS when an event(s) takes
place.
Fig. II-21: Edit Event Settings page
To Assign an Action to the Event
1. Select the checkbox of one or more events to assign an action to them.
2. Press the Edit button. The Edit Event Settings page appears.
3. Select an action type from the Action radio buttons to notify the administrator about the event.
4. Press the Save button to submit the changes or use Back to abort the selected action.

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QuadroCS (SW Version 3.1.x) 17
Time/Date Settings
Time and Date Settings provide information about the current system time and date. The settings may be updated through the international time
and date servers.
Time is used to set the local time (hour, minute).
Date is used to set the date (month, day, year).
Timezone provides a selection of world time zones and is used
to select the local country time zone. Timezones are specified
by GMT (Greenwich Mean Time) and by specific timezones for
the United States and Canada.
Enable Simple Network Time Protocol Server enables the
SNTP (Simple Network Time Protocol) server on QuadroCS,
thus QuadroCS becomes the timeserver for its LAN.
Enable Simple Network Time Protocol Client enables the
SNTP client on the Quadro, thus Quadro becomes a client to an
external timeserver. A checkbox disables Date and Time drop
down lists and enables the following parameters:
The SNTP Servers table lists all defined NTP Servers.
The Add functional button opens an Add NTP Server page
where a new NTP server can be defined. This page offers the
NTP Server radio buttons that are used to choose between a
manual and a predefined NTP server.
Manual requires the NTP server’s FQDN (Full Qualified
Domain Name) or its IP address.
Predefined is used to select the NTP server’s host
address from the drop down list, where the most common
NTP servers are listed.
The Move Up and Move Down functional buttons are used to
sort NTP servers in the order they need to be accessed. If the
NTP server in the first position of the SNTP Servers table does
not answer, NTP server in the next position will try to be
reached.
Please Note: You can add another NTP server to the list if the
defined NTP servers are not functional (for example,
QuadroCS’s date/time is not being updated automatically).
Polling Interval indicates the time interval for the periodical
synchronization between the timeserver and QuadroCS. It
counts in hours.
Fig. II-22: Time and Date Settings page
Fig. II-23: Time and Date Settings – Add Entry page
Attention: Time and Date Settings will be reset if QuadroCS has lost power.
Mail Settings
The System Mail Settings page allows you to send warnings automatically about the board status or problems to the administrator. System events
that require email notification are selected on the Events page. System mail must be enabled and the SMTP server needs to be configured for voice
message transmission to the extension user’s mailing account.
Enable enables system mail sending and voice messages transmission to the extension user’s mailbox.
SMTP Host requires the SMTP host IP address or domain name. The SMTP host needs to be configured to enable voice message transmission.
SMTP Port requires the SMTP host port number.
Mail Sender Address text field requires the source address
for the Quadro notification emails. The email address defined
here should be an existing valid e-mail address registered on
the selected SMTP server or it should have permission to use
that particular SMTP server for e-mail transmission.
Mail Recipient Address text field requires an active e-mail
address where system emails will be delivered. The e-mail
recipient here can be a Quadro administrator or someone
responsible for network and system problems.
Mail Recipient Address (CC) text field requires an active
email address where a carbon copy (CC) of the system
emails will be delivered.
Enable SMTP Authentication must be selected if the
specified SMTP server requires authentication. In this case,
authentication User Name and Password configured on the
SMTP server should be defined in the corresponding text
fields. Fig. II-24: System Mail Settings page

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QuadroCS (SW Version 3.1.x) 18
Send Test Mail is used to initiate a test e-mail transmission. This button will be enabled if correct values have been submitted and saved on this
page.
To configure the System Mail
1. Enable the system mail sending by the Enable checkbox selection.
2. Update or set the SMTP host in the SMTP Host text field.
3. Update or set the e-mail sender address in the Mail Sender Address text field.
4. Update or set the e-mail address in the Mail Recipient Address text field.
5. Enable SMTP Authentication if it is required on the server.
6. Insert into the corresponding text fields an authentication User Name and User Password defined by your SMTP server.
7. Press the Save button to submit these settings.
8. Use the Send Test Mail button to send a test e-mail with the configured settings.
Firmware Update
This window allows updating the software of QuadroCS by installing new firmware (image). Users registered at Epygi will receive a notice when new
firmware is available and will be able to download it from the Epygi Technical Support WEB page.
Updating new firmware requires a working power supply. QuadroCS is provided with a battery (accumulator). If the battery is low or simply absent
the “There is no battery or voltage is low” warning is displayed.
Please Note: Installing new firmware will take about 15
minutes. During this time, Quadro, telephony and Internet
access will be disabled.
The firmware update will cause the loss of the following data:
•All internally stored recordings and custom voice
messages
•DHCP leases
•Call statistics
•Pending events
•User specific GUI states
The following main processes will be stopped during the
firmware update and will be restarted after the installation is
completed:
•Voice Software
•Network Time Protocol Daemon
•Network Interface Statistic Daemon
•Dynamic DNS Daemon
Please Note: If you consider the Statistics entries in the
displayed tables to be important, it is recommended to
download them from the corresponding page prior to starting
the Firmware Update.
Next will move you to the second page of Firmware Update
where the image file should be selected. Fig. II-25: Firmware Update page 1
The second page of Firmware update consists of the Browse
button used to browse the image file, and the Specify Image
text field that will display the selected image filename.
Pressing Save will start uploading the image file to the board.
The next page will be displayed, showing the result of a
verification of the image being burned.
Fig. II-26 Firmware Update page 2

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QuadroCS (SW Version 3.1.x) 19
This page displays non-editable information about the image
validity. The Image Check will display invalid if the image does
not correspond to the hardware version.
The fields Current Software Version and New Software
Version show the old software version and the version of the
new image.
This page needs a confirmation to continue image updating. If
you are sure that the image version is appropriate for your
device press Save. Fig. II-27: Firmware Check page
If you have confirmed the firmware version, a new page with
firmware update progress will be displayed next. There are no
functions available on this page, just information about the
firmware update procedure. At some point the connection with
the device is being lost and you need to wait until the firmware
will be burned on the Quadro.
You will not be automatically redirected to the Login page. To
access the Quadro’s Web GUI, you need to connect Quadro
again and login. Fig. II-28: Firmware Update page
Networking Tools
The Networking Tools page provides the possibility to check the Internet connection.
Ping sends four ICMP (Internet Control Message Protocol) requests with a default size of 64 bytes to the destination (IP address or host name)
specified in the text field Ping Target. The response times are logged, and the round trip time (the time required from being sent until being received
again) is measured. The minimum and maximum round trip time and its average as well as the percentage of lost and of received frames results are
displayed in the lower area of the page.
Traceroute checks the Internet connection by triggering the routers (hops) that are passed to reach the destination specified in the Traceroute
Target text field. Trace routing gives feedback on the routers passed by packets on the way toward the destination and the round trip delay of
packets to these routers.
Attention: No Traceroute is possible if a high priority Firewall has been enabled (see chapter
Firewall).
For the purpose of tracerouting, several IP packets are sent out. UDP (User Datagram Protocol) is used to send packets and ICMP (Internet Control
Message Protocol) is used to receive information about the routers. In their headers, the TTL (Time To Live) value increases from 1 to 30. When the
first IP frame is received by the first router, its IP address will be returned in its acknowledgement.
The second frame delivers the IP address of the second
router and so on and so forth. The results of Traceroute are
displayed on the lower area of the page.
Ping Target requires the destination (IP address or host
name) for the ICMP request.
The Ping button starts pinging the specified ping target.
Traceroute Target is used to enter the IP address or host
name of the destination to be trace routed.
The Traceroute button is used to process the router
triggering to check the Internet connection.
In the field below these, the output of the Ping or Traceroute
procedure is shown.
Fig. II-29: Networking Tools page
To Check the Internet connection
1. Specify the destination address for the ICMP request in the Ping Target text field.
2. Press the Ping button to process the ICMP request.
3. Specify the destination address to trace the route.

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4. Press the Traceroute button to process the router triggering.
Diagnostics
The System Diagnostic page gives a possibility of running Network and WAN protocol diagnostics to verify QuadroCS’s connectivity and to
download all system logs for possible problems recovery.
The Start Detecting WAN Protocol button is used to initiate WAN diagnostics that will detect the WAN IP configurations: static or through DHCP
and PPP servers. For static WAN IP configuration, gateway availability is checked. When acting as a client, DHCP and PPP servers' accessibilities
are being verified.
The Start Network Diagnostics button is used to initiate network
diagnostics, i.e., to check the WAN link and IP configuration, to
verify gateway, DNS primary and secondary (if configured) servers'
accessibilities.
The field below will display the diagnostics results and the
connectivity conditions. The system should be reconfigured if
problems occur during the diagnostics.
The Download system logs button is used to download all logs to
the local PC as a *.tar archive file. These logs can then be used by
the Epygi Technical Support Office to determine the problem that
has occurred on your Quadro.
The Reboot this Device button is used to reboot the Quadro.
Please note that the session with the Quadro will be closed, i.e.,
the Quadro GUI should be newly opened and a new login will be
required afterwards. Fig. II-30: System Diagnostic page
Automatic Provisioning
Automatic Provisioning provides the possibility to automatically
configure the WAN network settings of Quadro. This is very useful
when the administrator is not actually aware about the Quadro’s
network settings. Automatic Provisioning automatically detects
the matching network configuration settings, applies them on the
Quadro, thus connecting the device to the internet through the
available ISP connection.
Please Note: Automatic Provisioning can only be run from the
LAN side of the Quadro, i.e. from the PC connected to the
Quadro’s LAN.
Automatic Provisioning automatically detects and configures the
following settings on the Quadro:
•WAN interface type (PPPoE or Ethernet)
•WAN IP settings
•PPP settings
•ISP settings
•DHCP settings
•DNS settings
•NAT Traversal settings
Fig. II-31: Auto Provisioning page
Upload Language Pack
Upload Language Pack page allows you to upload a custom
language for GUI and voice prompts of the QuadroCS. The
language of system voice prompts can be switched to the custom
Language Pack language from the GUI setting page in the System
Configuration Wizard. The language of GUI session can be
changed to the custom Language Pack language from the radio
buttons on the login page.
Uploading a Language Pack will cause the loss of the following
data:
•All internally stored voice mail
•DHCP leases
•Call statistics
•Pending events
•Transfer statistics
Please Note: Only one custom Language Pack can be uploaded
at the time. Uploading a Language Pack will remove the existing
Fig. II-32: Upload Language Pack page