Synology Nas fs6400 Manual

Hardware Installation Guide

Synology NAS FS6400

Table of Contents

Chapter 1: Before You Start

Package Contents 3

Synology FS6400 at a Glance 4

Hardware Specication 5

Optional Accessories 6

Safety Instructions 8

Chapter 2: Hardware Setup

Tools and Parts for Component Installation 9

Install Drives 9

Install Memory Modules 11

Install PCle Add-in Cards 14

Install and Remove Rail Kits 15

Expansion Unit Deployment and Topology 18

Start up Your Synology NAS 19

LED Indicator Table 20

Chapter 3: System Maintenance

Replace System Fan 21

Replace Power Supply Unit (PSU) 23

Initial Troubleshooting Guide 23

Chapter 4: Install DSM on Synology NAS

Install DSM with Web Assistant 24

Learn More 24

Synology_HIG_FS6400_20190408

Synology NAS FS6400 is an enterprise server consisting of both system hardware and the software operating

system, DiskStation Manager (DSM). This manual will guide you through all conguration aspects of your

FS6400, including the hardware components, setup procedures, system maintenance, and initial troubleshooting

instructions.

Note: All images below are for illustrative purposes only, and may differ from the actual product.

Package Contents

Main unit x 1 AC power cord x 2

Screws for 2.5” drives x 100

Before You Start 1

Chapter

4Chapter 1: Before You Start

Synology FS6400 at a Glance

8 10

12 1614

11 1513

No. Article Name Location Description

1 Power Button and Indicator

Front

1. Press to power on your FS6400.

2. To power off the FS6400, press and hold until you hear a beep sound

and the Power LED starts blinking.

2 Status Indicator Displays the status of the system. For more information, see "LED

Indicator Table."

3 Alert Indicator Displays warnings regarding fan or temperature. For more information,

see "LED Indicator Table."

4 Beep Off Button Press to deactivate the beeping sound that is emitted when a malfunction

occurs.

5 Drive Status Indicator Displays the status of drives. For more information, see "LED Indicator

Table."

6 Drive Tray Install drives (hard disk drives or solid state drives) here.

7 Rail Kit Release Tab Push in and hold to release your FS6400 from the rail kit lock.1

8 PSU Fan

Back

Disposes of excess heat and cools the PSU.

9 Power Port Connect power cords here.

10 PSU Indicator Displays the status of the power supply unit (PSU). For more information,

see "LED Indicator Table."

11 Console Port This port is used for manufacturing use only.

12 RESET Button

1. Press and hold until you hear a beep sound to restore the default IP

address, DNS server, and password for the admin account.

2. Press and hold until you hear a beep sound, then press and hold

again until you hear three beep sounds to return the FS6400 to “Not

Installed” status so that DiskStation Manager (DSM) can be reinstalled.

13 1GbE LAN Port Connect RJ-45 network cables here.

14 10GBase-T LAN Port Connect RJ-45 network cables here.

15 USB 3.0 Port Connect external drives and other USB devices to the FS6400 here.

16 PCI Express Expansion

Slot Supports two PCIe add-in cards.

17 SAS OUT Port Connect Synology Expansion Unit to the SAS OUT port on the right side.

1For more information about the rail kit installation, please refer to the Quick Installation Guide that comes with the rail kit.

5Chapter 1: Before You Start

Hardware Specication

Item FS6400

Internal Drive 2.5" SAS drive (SSD and HDD) or SATA SSD x 24

Maximum Internal Raw

Capacity 184.32 TB (7.68 TB drive x 24)

External Device Port • USB 3.0 x 2

• SAS OUT x 1

LAN Port • 1GbE (RJ-45) x 2

• 10GBase-T (RJ-45) x 2

PCIe Slot Gen3 x8 slot (x8 link) x 2

Size (H x W x D) (mm) • 88 x 482 x 724 (Including rack mount kits)

• 88 x 430.5 x 692 (Not including rack mount kits)

Weight (kg) 17.26

Supported Client • Windows 7 onward

• Mac OS X 10.10 onward

File System • Internal: Btrfs, ext4

• External: Btrfs, ext4, ext3, FAT, NTFS, HFS+, exFAT1

Supported RAID Type • Basic • JBOD • RAID 0 • RAID 1

• RAID 5 • RAID 6 • RAID 10 • Synology RAID F1

Agency Certication • FCC Class A • CE Class A • BSMI Class A • VCCI • EAC • RCM

HDD Hibernation Yes

Scheduled Power On/Off Yes

Wake on LAN Yes

Language Localization

Environment Requirement

• Line voltage: 100 to 240V AC

• Frequency: 47 to 63Hz

• Operating Temperature: 32 to 95˚F (0 to 35˚C)

• Storage Temperature: -5 to 140˚F (-20 to 60˚C)

• Relative Humidity: 5% to 95% RH

Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

1Support for exFAT can be enabled by purchasing and downloading exFAT Access in Package Center.

6Chapter 1: Before You Start

Optional Accessories

With Synology accessories, you can customize your Synology NAS to t different business environments without

worrying about compatibility and stability. Visit www.synology.com/compatibility for more information.

• Memory Module

Model Name Picture Description

D4RD-2666-16G 16GB DDR4-2666 ECC

Registered DIMM

D4RD-2666-32G 32GB DDR4-2666 ECC

Registered DIMM

• PCIe Add-in Card

Model Name Picture Description

E10G18-T2 Dual-port, 10GbE RJ-45

Network Interface Card

E10G18-T1 Single-port, 10GbE RJ-45

Network Interface Card

E10G17-F2 Dual-port, 10GbE SFP+ Network

Interface Card

• Expansion Unit

Model Name Picture Description

RX1217sas 12-bay Rackmount type

expansion unit, compatible with

3.5”/2.5” SAS/SATA drives

RX2417sas 24-bay Rackmount type

expansion unit, compatible with

2.5” SAS/SATA drives

Note: Your Synology NAS supports up to two expansion units, which can be either two identical RX1217sas/

RX2417sas or one of each.

7Chapter 1: Before You Start

• Rail Kit

Model Name Picture Description

RKS1317 Sliding rail solutions

• Spare Part

Model Name Picture Description

Disk Tray (Type R1) 2.5" Drive Tray

FAN 80*80*32_6 System Fan Module

PSU 800W-RP

Module_1

Redundant PSU Module

PSU 800W-RP SET_3 Redundant PSU Set (Cage x 1, PSU

Module x 2)

8Chapter 1: Before You Start

Safety Instructions

Keep away from direct sunlight and away from chemicals. Make sure the environment does not

experience abrupt changes in temperature or humidity.

Place the product right side up at all times.

Do not place near any liquids.

Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or

aerosol cleaners.

To prevent the unit from falling over, do not place on carts or any unstable surfaces.

The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is

correct and stable.

To remove all electrical current from the device, ensure that all power cords are disconnected from

the power source.

Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.

Tools and Parts for Component Installation

Please prepare the tools and parts below before setting up your Synology NAS:

• A Screwdriver

• At least one 2.5” SSD (SAS/SATA) or HDD (SAS only) (please visit www.synology.com/compatibility for

compatible drive models).

Warning: If you install a drive that contains data, the system will format the drive and erase all existing data. Please

back up any important data before installation.

• Rail mounting kit (please see the Optional Accessories section to nd out the suitable rail kit for cabinet

installation)

Warning: We suggest mounting your Synology NAS on a cabinet before installing any drives since the heavy weight

will increase the installation difculty.

Install Drives

Please follow the steps below for drive installation:

1 Open the drive tray.

FS6400

a Find the small button located on the bottom side of the drive tray handle. Press the button down, and the

drive tray handle will pop out.

b Pull the drive tray handle out as illustrated above.

2 Place the drive in the drive tray. Tighten screws into the four spots indicated below to secure the drive.

Hardware Setup

Chapter

10 Chapter 2: Hardware Setup

3 Insert the loaded drive tray into the empty drive bay.

FS6400

Note: Make sure the tray is pushed in all the way. Otherwise, the drive might not be able to function properly.

4 Push the handle inward to secure the drive tray.

5 Push the switch on the drive tray handle to the bottom to lock the drive tray.

FS6400

6 Repeat the steps above to assemble the other drives you have prepared.

7 Drives are numbered as shown below.

1 0

1 1

2 4

2 3

2 2

2 1

2 0

1 9

1 8

1 7

1 6

1 5

1 4

1 3

1 2

FS6400

Note: We suggest installing drives of the same size to optimize drive capacity usage when creating RAID volumes.

11 Chapter 2: Hardware Setup

Install Memory Modules

You must install genuine Synology memory module(s) to ensure system compatibility and reliability. Here shows

the memory slot conguration. When upgrading your memory capacity, install memory modules from slot A0 and

D0 rst.

Follow the steps below to install, check, or remove a memory module on your FS6400.

To install the RAM module:

1 Shut down your FS6400. Disconnect all cables connected to your FS6400 to prevent any possible damage.

2 Remove the rear top cover.

a Remove the screw on the back of FS6400.

b Pull the rear top cover, and put it aside.

Note: When you remove the rear top cover, the sensitive internal components are exposed. Avoid touching anything

other than the memory assembly when you remove or add memory.

12 Chapter 2: Hardware Setup

3 Remove the beam:

a remove the 4 screws at both sides of the chassis.

b Pull up the beam, and put it aside.

4 Remove the 3 screws that secure the ventilation duct cover, pull up the ventilation duct cover, and put it aside.

5 Insert the new memory module in the slot:

a Push the retaining clips on the slot out to the sides.

b Align the notch on the gold edge of the module with the notch in the memory slot.

c Push down on the memory module with rm and even pressure. The retaining clips will snap into position as

the module is correctly inserted.

13 Chapter 2: Hardware Setup

Note: Hold the memory module by its edges, and do not touch the gold connectors.

6 Put back the parts you removed in previous steps:

a Put back the ventilation duct cover, and fasten the 3 screws you removed in step 4.

b Put back the beam, and fasten the 4 screws you removed in step 3.

7 Put back the rear top cover you lifted in step 2.

a Align the round dots at the side of rear top cover with the slots on the chassis’ edge, and push the rear top

cover back in position.

b Put back and fasten the screw you removed in step 2-a.

14 Chapter 2: Hardware Setup

To make sure FS6400 recognizes the new memory capacity:

1 Log in to DSM as admin or a user belonging to the administrators group.

2 Check Total Physical Memory in Control Panel > Info Center.

To remove the RAM Module:

1 Follow step 1 and 2 of the To install the RAM module section to shut down your FS6400, disconnect the

cables, and then remove the rear top cover.

2 Cut the cable tie before removing the memory module. (The pre-installed memory module is cable-tied to

prevent loosening during delivery.)

Note: Avoid touching any components of the motherboard when you cut the cable tie.

3 Disengage the memory retaining clips by pushing them outwards, and the module will pop out of the slot.

4 Follow step 4 of the To install the RAM module section to put back the top cover.

Install PCle Add-in Cards

FS6400 provides two PCIe x8 slot for optional add-in card expansion, allowing network interface cards to be

installed.

To install the network interface cards:

1 Shut down your FS6400. Disconnect all cables connected to your FS6400 to prevent any possible damages.

2 Open the FS6400 by following step 2 of the To install the RAM module section.

3 Install the network interface card.

a Remove the screw that secures the expansion slot’s cover.

b Lift the expansion slot’s cover.

c Align the card’s connector with the expansion slot, and insert the card into the slot.

Note: Make sure the connector is fully inserted. Otherwise, the add-in card might not be able to function properly.

15 Chapter 2: Hardware Setup

d Put back and fasten the screw that you removed in step 3-a so as to secure the newly inserted card.

4 Repeat step 3 to install the other add-in card for your FS6400.

5 Put back the rear top cover by following step 4 of the To install the RAM module section.

Install and Remove Rail Kits

Here we use RKS1317 as an example to illustrate how to install or remove the rail kits. For more information

about the rail kit installation, please refer to the Quick Installation Guide that comes with the rail kit.

To install the rail kit:

1 To install the rail kit to the rack

a Attach the rear end of the rail kit assembly to the rack.

b Slide the front latch outwards and insert the brackets into the rack holes.

16 Chapter 2: Hardware Setup

2 Extend and pull out the inner rail from the assembly.

3 Align the xing holes of the inner rail to the side of the chassis and slide backward to attach the inner rail.

4 With the help of another person, carefully align the inner rail to the outer rail assembly.

17 Chapter 2: Hardware Setup

5 Push the chassis towards the rack. Use the cage nuts and screws in the rail kit package to secure the chassis

to the rack if necessary.

To remove the rail kit:

1 To remove the chassis from the rack, hold the rail kit release tabs on the ear holders and pull out the chassis

from the rack.

2 With the help of another person, carefully remove the chassis from the rack. Then, slide forwards to remove

the inner rail from the chassis.

18 Chapter 2: Hardware Setup

Expansion Unit Deployment and Topology

FS6400 supports RX1217sas (12-bay) and RX2417sas (24-bay) expansion units, providing seamless storage

expansion whenever needed. This section will guide you through how to connect the expansion units to your

Synology NAS.

To connect RX1217sas/RX2417sas with FS6400:

1 Connect one end of the expansion cable to the SAS OUT port of your FS6400 and the other to the SAS IN port

of RX1217sas/RX2417sas. Make sure the release band (in blue) of the cable faces rightward when plugging

into the FS6400, and that of the cable faces upward when plugging into RX1217sas/RX2417sas; otherwise,

the FS6400 and expansion unit will not be correctly connected.

2 Connect one end of the power cord(s) to the power port of RX1217sas/RX2417sas, and the other to the power

outlet(s). RX1217sas/RX2417sas will automatically power on once the power cords are correctly connected.

Note:

• Your RX1217sas/RX2417sas comes equipped with a redundant power supply system, allowing two power

cords to be connected. The system may be powered on with only one power cord, but we recommend using

two power cords to avoid unexpected power failures.

• Your Synology NAS supports up to two expansion units, which can be either two identical RX1217sas/

RX2417sas or one of each.

Important: Do not remove the expansion cable while the host device is still powered on. Doing so may result in data

loss.

19 Chapter 2: Hardware Setup

3 Press the power button on the front panel to power on your FS6400. The expansion unit ID of RX1217sas/

RX2417sas connected to FS6400 will be displayed in sequence on the back panel.

FS6400

RX1217sas

Start up Your Synology NAS

To start up your FS6400:

1 Connect one end of each power cord to the power ports located on the back of the FS6400 and the other end

to a power outlet.

2 Connect at least one LAN cable to one of the LAN ports and the other end to your switch, router, or hub.

3 Press the power button to turn on the FS6400.

Congratulations! Your Synology NAS is now online and detectable from a network computer.

20 Chapter 2: Hardware Setup

LED Indicator Table

LED Indicator Color Status Description

Power

Blue

Static Powered on

Blinking Booting up / Shutting down

Off Powered off

STATUS

Green Static Volume normal

Orange Blinking

Volume degraded / Volume crashed

Volume not created

DSM not installed

Off HDD hibernation

ALERT

Orange Blinking Fan failure / Over temperature

Off System normal

Drive Status Indicator

(on tray)

Green

Static Drive ready and idle

Blinking Accessing drive

Red Static Drive error / Port disabled1

Off No internal drive

PSU Indicator

Green

Static Power supply unit normal

Blinking Power standby / AC present

Red Static Power supply failure

Off Power supply unit off

Rear 1GbE LAN

(on left side of jack)

Green

Static Network connected

Blinking Network active

Off No network

Rear 1GbE LAN

(on right side of jack)

Green

Static

1 Gbps connected

Orange 100 Mbps connected

Off 10 Mbps connected / No network

Rear 10GbE LAN

(on left side of jack)

Green

Static Network connected

Blinking Network active

Off No network

Rear 10GbE LAN

(on right side of jack)

Green

Static

10 Gbps connected

Orange 1 Gbps connected

Off 100 Mbps connected / No network

Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

1Please try to restart your Synology NAS or re-insert the drive(s), and then run the HDD/SSD manufacturer's diagnostic tool to check the health status of

the drive(s). If you can log into DSM, please run the built-in S.M.A.R.T. test to scan the drive(s). If the problem remains unresolved, please contact Synology

Technical Support for help.