Equinox Systems Equinox Console Manager CCM4850 CCM4850... Installation and maintenance instructions

Installer/User Guide
CCM4850
590-373-001B
For Technical Support:
Equinox Systems
One Equinox Way
Sunrise, Florida
33351 USA
Tel: [phone]
Email: [email protected]
www.equinox.com

LIMITED WARRANTY
Equinox warrants that the Product(s) shall be free from manufacturing defects in materials and workmanship
for a period of ve (5) years from the date of delivery provided that the Product was properly installed and used.
Defects, malfunctions or failures of the warranted Product caused by damage resulting from acts of God (such
as oods, re, etc.), environmental and atmospheric disturbances, other external forces such as power line
disturbances, host computer malfunction, plugging the board in under power, or incorrect cabling and damage
caused by misuse, abuse and unauthorized alteration or repair are not warranted.
This warranty is limited to the repair and/or replacement, at Equinox’ option, of the defective Product during its
warranty period. Customer must obtain a Return Material Authorization (RMA) number prior to returning the
defective Product to Equinox for service. Customer agrees to insure the Product or assume the risk of loss or damage
in transit, to prepay shipping charges and to use the original shipping container or equivalent. Contact Equinox
Customer Support at 954-746-9000 for further information. Product repaired or replaced shall be warranted for
a period of ninety (90) days or for the duration of the initial Product warranty period, whichever is longer.
THE PROVISIONS OF THE WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED
OR IMPLIED, WRITTEN OR ORAL, AND EQUINOX’ LIABILITY ARISING OUT OF THE MANUFACTURE,
SALE OR SUPPLYING OF THE PRODUCT AND ITS USE, WHETHER BASED ON WARRANTY, CONTRACT,
NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, SHALL NOT EXCEED THE ORIGINAL COST OF
THE PRODUCT. IN NO EVENT SHALL EQUINOX BE LIABLE FOR UNINTENDED OR CONSEQUENTIAL
DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR USE DAMAGES ARISING OUT OF
THE MANUFACTURE, SALE OR SUPPLYING OF THE PRODUCT.
© Copyright 2004 Avocent Corporation. All rights reserved.
INSTRUCTIONS
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE
This symbol is intended to alert the user to the presence of uninsulated dan-
gerous voltage within the product’s enclosure that may be of sufficient magni-
tude to constitute a risk of electric shock to persons.
POWER OFF
This symbol indicates the principal on/off switch is in the off position.
POWER ON
This symbol indicates the principal on/off switch is in the on position.
PROTECTIVE GROUNDING TERMINAL
This symbol indicates a terminal which must be connected to earth ground
prior to making any other connections to the equipment.

CCM4850
Installer/User Guide
Avocent, AVWorks and Equinox are registered trademarks of Avocent
Corporation or its affiliates. All other marks are the property of their
respective owners.
© 2004 Avocent Corporation. All rights reserved.

USA Notification
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
Japanese Approvals
European Union
WARNING: This is a Class A product. In a domestic environment, this product may cause radio interference
in which case the user may be required to take adequate measures.
Taiwanese Notification
.

iii
Table of Contents
List of Figures ................................................................................................................ vii
List of Tables ................................................................................................................... ix
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................ 1
Safety Precautions ............................................................................................................................. 2
Rack mount safety considerations ..............................................................................................2
Using AVWorks Software................................................................................................................... 3
Chapter 2: Installation and Configuration ..................................................................... 5
Hardware Overview........................................................................................................................... 5
Installing the CCM Appliance ........................................................................................................... 6
Configuring the CCM Appliance ....................................................................................................... 7
Configuring the network address settings .................................................................................. 7
Initial CCM appliance login....................................................................................................... 9
Reinitializing the CCM Appliance ..................................................................................................... 9
Chapter 3: Operations ................................................................................................... 11
Overview .......................................................................................................................................... 11
Configuring Serial Port Settings...................................................................................................... 11
Connecting to Serial Devices........................................................................................................... 12
Connecting to devices using Telnet ..........................................................................................12
Connecting to devices from the console port............................................................................13
Configuring and using dial-in connections .............................................................................. 14
Connecting to devices using PPP............................................................................................. 15
Connecting to devices using SSH ............................................................................................. 15
Enabling plain text Telnet and SSH connections...................................................................... 18
CLI mode.......................................................................................................................................... 19
Ending Device Sessions ................................................................................................................... 19
Session time-out........................................................................................................................ 20
Preemption................................................................................................................................ 20
Managing User Accounts................................................................................................................. 20
Access rights and levels............................................................................................................ 21
TABLE OF CONTENTS

iv CCM4850 Installer/User Guide
Using Authentication Methods......................................................................................................... 23
Authentication summary ........................................................................................................... 24
Using security lock-out............................................................................................................. 25
Managing the Port History Buffer ................................................................................................... 26
Using port history mode commands .........................................................................................26
Managing the CCM Appliance Using SNMP .................................................................................. 28
Chapter 4: Using CCM Appliance Commands ............................................................ 33
Accessing the CLI ............................................................................................................................ 33
Entering Commands ........................................................................................................................ 33
When commands take effect...................................................................................................... 34
Understanding Conventions ............................................................................................................ 34
Command syntax....................................................................................................................... 34
Syntax conventions.................................................................................................................... 36
Command Summary......................................................................................................................... 36
Chapter 5: CCM Appliance Commands ....................................................................... 41
Connect Command........................................................................................................................... 41
Disconnect Command ...................................................................................................................... 41
Help Command ................................................................................................................................ 42
Port Commands ............................................................................................................................... 42
Port Alert Add command ..........................................................................................................43
Port Alert Copy command ........................................................................................................43
Port Alert Delete command ...................................................................................................... 44
Port Break command ................................................................................................................ 44
Port History command.............................................................................................................. 44
Port Logout command .............................................................................................................. 45
Port Set command..................................................................................................................... 45
Quit Command................................................................................................................................. 48
Resume Command............................................................................................................................ 48
Server Commands ............................................................................................................................ 48
Server CLI command ................................................................................................................ 49
Server FLASH command .......................................................................................................... 50
Server PPP command............................................................................................................... 51
Server RADIUS command ........................................................................................................ 52

Table of Contents v
Server Reboot command ...........................................................................................................53
Server Security command .........................................................................................................53
Server Set command ................................................................................................................. 54
Server SNMP command............................................................................................................ 55
Server SNMP Community command ........................................................................................ 55
Server SNMP Manager command ............................................................................................ 56
Server SNMP Trap command ................................................................................................... 56
Server SNMP Trap Destination command ...............................................................................57
Server SSH command ............................................................................................................... 57
Show Commands.............................................................................................................................. 58
Show Port command................................................................................................................. 59
Show Port Alert command ........................................................................................................ 60
Show Server command.............................................................................................................. 60
Show Server CLI command ......................................................................................................61
Show Server PPP command ..................................................................................................... 62
Show Server RADIUS command...............................................................................................62
Show Server Security command................................................................................................ 62
Show Server SNMP command .................................................................................................. 63
Show User command ................................................................................................................ 63
SPC Command................................................................................................................................. 64
User Commands............................................................................................................................... 65
User Add command................................................................................................................... 65
User Delete command............................................................................................................... 66
User Logout command.............................................................................................................. 67
User Set command .................................................................................................................... 67
User Unlock command .............................................................................................................68
Appendices..................................................................................................................... 71
Appendix A: Technical Specifications ............................................................................................. 71
Appendix B: Device Cabling............................................................................................................ 73
Appendix C: Supported Traps.......................................................................................................... 78
Appendix D: Ports Used .................................................................................................................. 80
Appendix E: Technical Support ....................................................................................................... 81
Index................................................................................................................................ 83

vi CCM4850 Installer/User Guide

vii
List of Figures
Figure 2.1: CCM4850 Appliance Front Panel .................................................................................. 5
Figure 2.2: CCM4850 Appliance Back Panel ................................................................................... 6
Figure B.1: CAT 5 and CAT 6 Cable Adaptor Pin Assignments ..................................................... 74
Figure B.2: Reversing Cable Adaptor Pin Assignments.................................................................. 76
Figure B.3: 8-wire RJ-45 Reversing Cable ..................................................................................... 77
LIST OF FIGURES

viii CCM4850 Installer/User Guide