Esatto ECG6F User manual

Model Code/s:
ECG6F
Product:
Gas
Cooktop
60cm
Document:
User Manual

Page:
02
User Manual:
Dear Customer, Congratulations on purchasing your new gas
cooktop. The Esatto brand is proudly distributed
within Australia by Residentia Group Pty Ltd.
Please refer to the warranty card at the rear of this
manual for information regarding your product’s
parts and labour warranty, or visit us online at
www.residentiagroup.com.au.
At Residentia Group, we are customer obsessed
and our Support Team are there to ensure you get
the most out of your appliance. Should you want
to learn more about recommended cooking
temperatures, the various features of your cooktop,
and importantly taking care of your appliance when
cleaning, our Support Team are here to help. You can
use our online Support Centre at anytime by visiting
http://support.residentiagroup.com.au, or you can
contact us via phone by dialling 1300 11 HELP (4357).
It is important that you read through the following
use and care manual thoroughly to familiarise yourself
with the installation and operation requirements of
your appliance to ensure optimum performance.
Again, thank you for choosing an Esatto appliance
and we look forward to being of service to you.
Kind Regards,
The Residentia Team
T1300 11 4357
E [e-mail]
W residentiagroup.com.au
ACN 600 546 656
Residentia Group
PO Box 341
Mt Eliza, Victoria
Australia 3930

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User Manual:
Contents: Page:
Safety Instructions 04
Your Esatto Cooktop 06
Installation Instructions 08
Cleaning & Maintenance 14
Technical Data 14
Purchase Details 15
Warranty Information 16
Notes 18

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04
User Manual:
Your safety is of the utmost importance to. Please
make sure that you read this instruction booklet
before attempting to install or use the appliance. If
you are unsure of any of the information contained
in this booklet, please contact the Retailer where you
purchased your unit from.
The appliance should only be installed and connected
by a suitably qualified and authorised person, strictly
in accordance with the manufacturer's instructions.
Please see the specific section of this user manual that
refers to installation.
IMPORTANT!
The gas supply to the cooktop must be cut off before
any adjustments or maintenance work is undertaken.
WARNING
When using this product, basic precautions should always
be taken including the following:
► The appliance is designed for domestic household use
and for the cooking and frying of domestic foodstuffs.
► Care should be taken to ensure that the units and work
surfaces that you build the appliance into, meet with
the relevant standards.
► Not for use in Marine craft, caravans or mobile homes.
IMPORTANT!
The adjacent furniture and all materials used in the
installation must be able to withstand a minimum
temperature of 65°C above the ambient temperature
of the room it is located in, whilst in use.
► Certain types of vinyl or laminate kitchen cabinetry
are particularly prone to heat damage or discolouration
at temperatures above the guidelines given.
► Any damage caused by the cooktop being installed
in contravention of this temperature limit, will be the
liability of the owner.
► Your new cooktop is guaranteed against electrical or
mechanical defects, subject to certain exclusions that
are noted in the Warranty Terms and Conditions (at the
rear of this user manual). The foregoing does not affect
your statutory rights.
► The use of this cooktop for any other purpose or in
any other environment, without the express agreement
of Residentia Group, will invalidate any warranty or
liability claim.
► You should not use this appliance to store items on
or as a work surface.
► No modifications to the appliance are permitted by
Residentia Group.
► You should not store or place flammable or highly
flammable liquids/materials on top of or near the
appliance. Items made from aluminium, plastic
or plastic film should also be kept away from the
appliance, as they may fuse to the surface.
► Repairs may only be carried out by authorised
service agents.
► Your Esatto cooktop is not to be used by children or
persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction.
► Any film or stickers that are present on the cooktop
when it is delivered should be removed before use.
► Care should be used when utilising the cooktop,
otherwise there is a risk of burns being caused.
► You should not allow the electrical connection cables
to come into contact with the cooktop surface when
it is hot or any hot cookware.
► If fat and oil overheats, then it can ignite extremely
quickly. For this reason, when cooking with fat and
oil the appliance should not be left unattended.
► Make sure that all of the cooking zones are switched
off after use.
► Cleaning of the cooktop should be carried out on a
regular basis, once the cooktop has cooled down.
► Great care should be taken whilst using this appliance
and when following the cleaning procedure.
► You should not use a steam jet or any other high
pressure cleaning equipment to clean the appliance.
Safety Instructions

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User Manual:
DECLARATION OF CONFORMITY
This appliance complies with the following
European Directives:
— 2006/95/CE General regulations / Low tension
— 2009/142/CE Concerning gas appliances
— 1935/2004/CE 90/128/EEC This appliance is suitable
to come in contact with food
— 2004/108/CE Electromagnetic compatibility
— AS4551- Domestic gas cooking appliances
— Low voltage – 73/23
— Safety standards – EN 60335-1, EN30-1-1,
AS/NZS 3350-1,3350-2-6
The manufacturer declares that the cooktop is built using
certified materials and requires the appliance to be installed
in accordance with the standards currently in force. This
cooktop should only be used by a trained person and for
domestic purposes only.
UNPACKING
During transportation, protective packaging was used to
protect the appliance against any damage. After unpacking,
please dispose of all elements of packaging in a way that
will not cause damage to the environment. All materials
used for packaging the appliance are environmentally
friendly; they are 100% recyclable and are marked with
the appropriate symbol.
► During unpacking, the packaging materials (polythene
bags, polystyrene pieces, etc.) should be kept out of
reach of children.
DISPOSAL OF THE APPLIANCE
Old appliances should not simply be disposed of with
normal household waste, but should be delivered to a
collection and recycling centre for electric and electronic
equipment. A symbol shown on the product, the instruction
manual or the packaging shows that it is suitable for
recycling.
Materials used inside the appliance are recyclable and
are labelled with information concerning this. By recycling
materials or other parts from used devices you are
making a significant contribution to the protection
of our environment.
Information on appropriate disposal centres for used
devices can be provided by your local authority.

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User Manual:
SPECIFICATIONS
MODEL PRODUCT DIMENSIONS
W×D×H
CUTOUT DIMENSIONS
W×D
CONNECTION POINT LOCATIONS
DIAGRAM ABOVE
ECG6F
600mm,
510mm,
40mm
560mm x
480mm
Gas: XXmm (from left), XXmm (from rear)
Electrical: XXmm (from right), XXmm (from rear)
MODEL BURNERS NG OTHER
ECG6F
1 x 10.8 MJ/h rapid burner
2 x 6.5 MJ/h semi-rapid burners
1 x 3.6 MJ/h auxiliary burner
Front control operation, Automatic ignition, Enamel trivets
COOKTOP COMPONENTS
Your Esatto cooktop is supplied with:
► LPG conversion jets (optional use)
► Regulator
► Sealing strip
W
D
Connection points diagram above:
1. Front of cooktop
2. Gas connection point
3. Electrical connection point.
Your Esatto Cooktop

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User Manual:
CONTROLS
The following symbols will appear on the control panel,
next to each control knob:
Large flame: maximum setting
Small flame: minimum setting
¬ Gas off
► The minimum setting is at the end of the anti-clockwise
rotation of the control knob.
► All operation positions must be selected between the
maximum and minimum position.
► Never select a knob position between the maximum
and off position.
Burner indicator
► The symbol above indicates which gas burner the
knob operates.
AUTOMATIC IGNITION
WITH FLAME FAILURE SAFETY DEVICE
Your Esatto cooktop is fitted with a flame failure safety
device on each burner, which is designed to stop the
flow of gas to the burner head in the event of the flame
going out.
To ignite a burner:
► Press in the control knob of the burner that you wish
to light and turn it anti-clockwise to the maximum
position.
► If you keep the control knob depressed, the automatic
ignition for the burner will operate.
► You should hold down the control knob for 10 seconds
after the flame on the burner has lit.
► After this 10-second interval, turn the control knob
to your required setting between the maximum and
minimum setting symbols.
► To switch the burner off, turn the control knob fully
clockwise to the gas off position.
► In case of power failure, the burners can be lit by
carefully using a match.
SUITABLE PANS
► Refer to the chart below and ensure that the pan
diameter falls within the minimum and maximum
diameters given for the burner to you using. A pan base
which is too small will be unstable on the pan support.
If the pan diameter is too large, flames can spread out
to the sides and damage or burn the worktop, wall
claddings or surrounding units and also parts of the
cooktop. The manufacturer cannot be held liable for
this type of damage.

Burner 
Min.  pan  base  diameter  in  cm 
Small

burner
10
Medium

burner
12
Large

burner
14
Wok

burner
14

Max.

diameter

at

top

of

pan

in

cm 
Small

burner
22
Medium

burner
22
Largeburner
24
Wok

burner
24
▷ Wide, shallow pans are preferable to tall, narrow
ones. They will heat up faster.
▷ Select pans which are suitable for the burner they
are to be used on. In general: use larger diameter
pans on the large burners, and smaller diameter
pans on the small burners.
▷ Pans with thick bases are preferable as these
distribute heat more evenly. With thin bases, there
is a danger of food overheating in places. Stir the
food frequently.
▷ Any heat-resistant pans can be used on a gas
burner.
▷ Always place the pan on the pan support supplied
with the cooktop. Do not place a pan directly on
top of the burner.
▷ Remember when purchasing new pans that
manufacturers usually refer to the diameter at the
top of the pan in their documentation.
▷ Use a lid whenever possible to minimise heat loss.
▷ When using a wok make sure that the base does
not touch the burner. A distance of 1 cm should be
maintained between the burner and the base of the
wok pan above it.
Warning!
Place pots and pans flat on the cooktop trivets to ensure they
do not tip over. Slight tilting cannot always be avoided.

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User Manual:
INSTALLATION INSTRUCTIONS
It’s important to carefully read the following installation
instructions before beginning the installation of your
cooktop.
IMPORTANT!
The installation must be carried out by a suitably qualified
and authorised person, in accordance with the current
version of the following:
► AS/NZS5601.1 Gas Installations - current edition
► NZS 5261 – Code of Practice for the Installation of Gas
Burning Appliances and Equipment (New Zealand)
► Local gas fitting regulations
► AS/NZS 3000 – Electrical Installations (Wiring Rules)
► Building codes
► Installation Instructions
POSITIONING
The adjacent cabinetry and wall materials must be able to
withstand a minimum temperature rise of 65°C above the
ambient temperature of the room.
► This appliance has been designed for use within a
kitchen.
Important!
The cooktop must not be installed in a bathroom or shower
room.
This appliance is classified as Class 3 and therefore is to
be built into a kitchen unit (depending on size) or 600mm
deep worktop, providing the following minimum distances
are allowed:
► The minimum clearance from a combustible surface
shall be a 200 mm horizontal distance from the
periphery of any gas burner (AS 5601). Where the
horizontal clearance is less than 200mm, that vertical
surface must be protected by a non-combustible
material for 150mm above the cooktop surface across
the entire length (depth, width), indicated below. The
150mm protected surface may be ceramic tiles or
another approved non-combustible material.
INSTALLATION UNDERNEATH YOUR RANGEHOOD
Where possible, the manufacturer recommends maintaining
a clearance of 760mm from the top of the burner cap to the
underside of the rangehood. This will allow the rangehood
to perform at optimal extraction.
The minimum clearance required per the Australian
standard (AS/NZS 5601.1&2) is 650mm.
760MM
NOT ALLOWED RECOMMENDED
Installation Instructions

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User Manual:
INSTALLING THE COOKTOP
Cut a hole in your benchtop that corresponds with the
relevant cut-out size for your Esatto Cooktop model. Refer
to the “Your Esatto Cooktop” section of this user manual.
IMPORTANT! You must have a gap of at least 30mm
between the underside of the cooktop and any surface
below.
30mm Min.
► Carefully turn the cooktop upside down and place it on
a cushioned mat.
► Apply the sealing strip provided, around the edge of the
appliance, and remove the protective covering.
Note: It’s important not to leave a gap in the sealing
strip, whilst at the same time ensuring that no sections
overlap.
IMPORTANT!Don’t use a silicone sealant to seal the
appliance against the benchtop. This
will make it difficult to remove the
cooktop in the future should it require
servicing.
► With the cooktop still upside down, place the clamps
supplied over the holes that match the size of the
screws. There are a set of screw holes in each corner
of the cooktop. Slightly tighten each screw through the
clamp, so that the clamp is attached to the cooktop, but
loose enough that you can still adjust it’s position.
► Now carefully turn the cooktop back over and gently
lower it into the cut-out.
► On the underside of the cooktop, adjust the clamps into
a position that is suitable to secure it to your benchtop.
Now you can fully tighten the screws to secure the
cooktop into position.
(A) SEALING STRIP
(B) CLAMP(C) SCREW
IMPORTANT!
This appliance must be installed by a licenced and
authorised person and in compliance with the current
standards.
IMPORTANT!
This hob is supplied to run on natural gas only and cannot
be used on any other type of gas without modification.
Refer to the LPG conversion section within this manual.
► A regulator is required and supplied with the Cooktop
for natural gas.
► Conversion for use on LPG and other gases must only
be undertaken by a qualified and authorised person.
For information on the use of other gases, please
contact the Customer Care department. Test point
adaptor is required for LPG.
► The hob must be installed by a qualified and authorised
person, in accordance with the current edition of the
AS/NZS5601.1 Gas Installations.
► Failure to install the appliance correctly could
invalidate guarantee and lead to prosecution under the
regulations quoted above.

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User Manual:
VENTILATION REQUIREMENTS
► The room containing the hob should have an air supply
in accordance with AS/NZS5601.1 Gas Installations.
► The room must have opening windows or equivalent;
some rooms may also require a permanent vent.
► It will require an air vent of 300 mm² per MJ/h (effective
area) to outside, or 600 mm² per MJ/h (effective area) to
adjacent room. (See total gas consumption in MJ/h on
the appliance rating plate).
► If there are any other fuel burning appliances in
the same room the standardAS/NZS5601.1 Gas
Installations: should be consulted to determine air vent
requirements.
► Ensure that the room containing the hob is well
ventilated, keep natural ventilation holes or install
a mechanical ventilation device (mechanical cooker
hood).
► Prolonged intensive use of the appliance may call
for additional ventilation, either by the opening of a
window, or by increasing the level of the mechanical
ventilation device (where present).
► This hob is not fitted with a device for discharging the
products of combustion. Ensure that the ventilation
rules and regulations are followed.
► The walls behind and near the hob should be resistant
to heat, steam and condensation.
GAS CONNECTION
Install in accordance with relevant gas standards and/or
codes of practice applicable.
Connect the elbow fitting to the appliance gas manifold
connection, and check that seals between the elbow and
manifold connection are in place and in good condition.
► For Natural gas: connect the natural gas appliance
regulator (pictured below) with integral test point using
approved gas thread tape or compound to the elbow
fitting.
► For Universal LPG: connect the brass test point adaptor
(pictured below) using approved gas thread tape or
compound to the elbow fitting.
Ensure the supply connection point, test point and natural
gas regulator adjustment screw (for Natural gas installation)
are accessible for testing and/or adjustment with the
hotplate in the installed position.
Where a flexible hose assembly is used, ensure it is
approved to AS/NZS 1869, Class B or D and the maximum
length is 1.5m. Any hose assembly used must be restrained
from accidental contact with the flue outlet of an under
bench oven. This hose assembly shall be suitable for
connection to a fixed consumer piping outlet located as
follows:
► Hotplates at a point 800 mm to 850 mm above the floor
and in the region outside the width of the appliance to a
distance of 250 mm.

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User Manual:
► After connecting to gas, check for leaks using soapy
solution, never a naked flame.
► Gas pressure may be checked by test point located on
regulator or LPG test point adaptor. Adjust regulator
to the required pressure as shown on data plate, check
burner ignition & and the flame is burning correctly.
► If, after installation and checking the appliance
operation, the hotplate is not working correctly,
contact the Residentia Support team on 1300 11 4357 for
assistance.
► Fit the duplicate data plate (supplied in separate bag)
on a surface adjacent to the hotplate, for example, the
inside of the cupboard door so it is clearly visible for
any service technician.
CHECKING THE GAS SUPPLY
1 Check the manometer zero point is correct.
2 Connect the manometer to the cooktop pressure point
(located on the regulator).
3 Turn on the gas supply and electricity and try to ignite
the gas burner.
Note: It will take additional time to light the gas for the
first time as air needs to be purged from the pipes.
4 With the appliance operating check the outlet pressure
► When all burners of the appliance are operating at
maximum,
► When the smallest burner of the appliance is
operating at minimum.
▷ Under these conditions the outlet pressure
should not vary from the nominal outlet
pressure of 1.00kPa by more than ±0.20kPa.
If the regulator appears to not be performing satisfactorily,
then check the following points:
1. If the outlet pressure is consistently too low then the
inlet pressure may be too low and adjustment of an
upstream regulator may be needed, or an upstream
regulator or valve with insufficient flow capacity may be
present in the gas supply line. If this is suspected then it
may be necessary to repeat the checks whilst measuring
both the inlet and outlet pressure to determine if the
inlet pressure is in the range 1.13 – 5kPa.
2. Check that the regulator has been fitted to the gas
supply line in the correct orientation, the arrow on the
base of the body indicates the direction of gas flow.
Once these checks have been completed, if the
regulator still fails to perform in a satisfactory manner
it should be replaced. Please contact the Residentia
Support Team on 1300 11 4357.

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User Manual:
GAS ADJUSTMENT (CONVERSION TO LPG)
IMPORTANT!
e conversion work must be carried out by a registered
gas tter and in accordance with the current standards.
WARNING!
Always isolate the cooktop from the electricity supply
before changing the injectors and/or adjusting the
minimum ow of the burners.
► Remove the pan-stands, burners and flame
spreaders (A).
► Unscrew the injector (B) and replace it with the
stipulated injector for the new gas supply (see table
below).
GENERAL INJECTORS TABLE
KIND OF GAS NOZZLE
MM
BURNERS POWER MJ/H
MAX. MIN.
NATURAL 1.80
1.49
1.16
0.85
Wok
Rapid
Semi-rapid
Auxiliary
14.4
10.8
6.5
3.8
6.3
5.4
3.24
1.8
L . P. G.
BUTANE
PROPANE
1.07
0.93
0.72
0.53
Wok
Rapid
Semi-rapid
Auxiliary
14.7
11.0
6.6
3.7
6.3
5.4
3.24
1.8
► Reassemble all the burners carefully; in particular you
should make sure that the flame spreader is correctly
placed on the burner.
IMPORTANT!
The minimum flow adjustment process must be completed
before the appliance is next used.
MINIMUM FLOW ADJUSTMENT
FOR COOKTOP GAS TAPS
IMPORTANT!
All work must be carried out by a registered gas fitter and in
accordance with the current standards.
WARNING!
Always isolate the cooktop from the electricity and gas
supply before changing the injectors and/or adjusting the
minimum flow of the burners.
► Remove all the pan supports caps flame spreaders and
knobs.
► Unscrew the screws of the panel, then remove the
panel.
► Install cap flame spreader knob of the burner. Switch
the burner on and set the knob at the minimum
position.
► Place a small bladed screwdriver on the screw to adjust
the minimum flow (as shown in the image on the left).
► Unscrew the adjusting screw, in order to increase the
gas flow or tighten the adjusting screw to decrease the
gas flow.
► The correct adjustment is obtained when the flame has
a length of about 3 - 4 mm.
► For butane/propane gas, the adjusting screw must be
tightly screwed in.
► Make sure that the flame does not go out by quickly
turning from maximum flow to minimum flow. If it
does then remove the control knob and make further
adjustments to the gas flow, testing it again once the
adjustment has been made.
► Repeat this process for each one of the gas taps.
► Install the panel and refit the caps, flame spreaders and
knobs after finished the adjustment.
IMPORTANT!
Where this appliance is installed in marine craft or in
caravans, it shall not be used as a space heater.

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User Manual:
GAS TAP MAINTENANCE
IMPORTANT!
The installation must be carried out by a suitably qualified
and licensed gas fitter and in accordance with the current
standards.
WARNING!
Before carrying out any maintenance operations, always
isolate the cooktop from the electricity and gas supplies.
If a gas tap becomes stiff to operate, then you should
proceed as follows:
► Remove the control knobs, pan supports, burners, hob
fixing screws and clamps.
► Remove the hob from the worktop and remove any
underside protective covers.
► Disconnect the fixings holding the tap to the fascia
panel and separate the assembly. Then clean the cone
and seating, with a cloth dampened with solvent.
► Lightly smear the cone with high temperature grease,
reassemble into position and rotate a few times.
► Remove the cone again and remove any excess grease,
making sure that the gas ducts are not obstructed with
grease.
► Carefully reassemble the components and perform a
gas soundness test.
If it becomes necessary to replace a gas tap, then you should
proceed as follows:
► Remove the control knobs, pan supports, burners, hob
fixing screws and clamps.
► Remove the hob from the worktop and remove any
underside protective covers.
► Disconnect the fixings holding the tap to the fascia
panel and separate the assembly.
► Disconnect the gas pipe from the gas tap, and then
disassemble them from the gas rail by removing the
fixing screws.
► When fitting a new tap, ensure that a new gasket is
used.
► Reconnect the gas tap, perform a gas soundness test,
and then reassemble the hob.
ELECTRICAL CONNECTION
IMPORTANT!
The installation must be carried out by a suitably qualified
and licensed person and in accordance with the latest
edition of the AS/NZS 3000 Wiring Regulations and in
compliance with the instructions outlined within this user
manual.
WARNING!
240 Volts. Disconnect power before servicing the cooktop.
Before connecting the appliance, make sure that the supply
voltage marked on the rating plate corresponds with your
mains supply voltage.
► Cable type: H05 RRF 3 core x 0.75 mm³
(Type RR-F <HAR> marked).
► The mains supply cable is supplied with this product.
If the mains supply cable is damaged, then it must be
replaced by an appropriate replacement, which can be
obtained from Residentia Group, or an authorised service
agent.
The mains supply cable should be replaced in accordance
with the following instructions and by suitably qualified and
licenced person:
► Switch the appliance off at your mains supply.
► Open the box of the supply board.
► Unscrew the clamp fixing the cable.
► Replace the cable with one of the same length and in
accordance with the specification given above.
► The “green-yellow” earth wire must be connected to
the terminal marked . It must be about 10 mm longer
than the live and neutral wires.
► The “blue” neutral wire must be connected to the
terminal marked with letter (N) - the live wire must be
connected to the terminal marked with letter (L).
POWER CABLE
240V~

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User Manual:
By ensuring proper cleaning and maintenance of your
Esatto cooktop, you can ensure that it will have a long and
fault free operation.
WARNING!
Do not start cleaning the cooktop until it has
completely cooled.
► Typically you should only ever need to clean your
cooktop with warm soapy water, or light cleaning
products to assist with the removal of fat or oil
emulsions (such as general cleaning sprays).
► Your cooktop should be cleaned after every use.
► After cleaning the burners, you should ensure they
are dried properly before replacing on the cooktop.
► Avoid any harsh scourer pads or steel wool, as these
can scratch the stainless steel.
OPERATION IN CASE OF EMERGENCY
In the event of an emergency you should:
► Switch off all cooktop controls.
► Switch the gas off at the isolation switch
or at the gas meter.
► Call the Residentia Support Team on
1300 11 HELP (4357).
Some minor faults can be fixed by referring to the
instructions given in the Troubleshooting section
below. There is also a self-help section online at
http://www.residentiagroup.com.au.
TROUBLESHOOTING
IMPORTANT!
If your appliance appears to be operating incorrectly, then
you should disconnect it from your mains gas and electrical
supply and then contact the Residentia Group Support
team on 1300 11 HELP (4357).
WARNING!
DO NOT ATTEMPT TO REPAIR THE COOKTOP YOURSELF.
Please note that if an engineer is asked to attend whilst the
product is under warranty and finds that the problem is
not the result of an appliance fault, then you may be liable
for the cost of the call out charge.
The appliance must be accessible for the engineer to perform
any necessary repair. If your appliance is installed in such
a way that an engineer is concerned that damage will be
caused to the appliance or your kitchen, then they will not
complete a repair. This includes situations where appliances
have been tiled in or sealed in with sealant.
Please refer to the conditions of that appear on the warranty
card at the rear of this user manual.
ELECTRICAL DETAILS Rated Voltage: 220 - 240 Vac 50 / 60 Hz
Supply Connection: 3A
Max Rated Inputs: 0.8 W
Mains Supply Lead: 3 core x 0.75mm² (Type RR-F <HAR> marked)
GAS TYPE & OPERATING PRESSURE Connection: Rp ½ (ISO R7)
Type: Natural Gas (1.0 KPa)
ULPG (2.75 KPa)
Technical Data
Cleaning & Maintenance

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User Manual:
Purchase Details
For future reference, please record the following information which can be found on the rating plate and the date
of purchase which can be found on your sales invoice.
The rating plate of your hob is located on the underneath of the appliance. Therefore please fit the duplicate data
plates or label on the outside of the cupboard to sure that the label can be easily seen during operation.
STORE DETAILS
STORE NAME
|
ADDRESS
|
TELEPHONE
|
PURCHASE DATE
|
PRODUCT DETAILS
MODEL NO.
|
SERIAL NO.*
|
Receipt:
* Note. Your serial number can be found on the underside of the cooktop.

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Warranty
WARRANTY TERMS & CONDITIONS
COOKING APPLIANCES BUILTIN OVENS, COOKTOPS
→This document sets out the terms and conditions of the product warranties for Residentia
Group Appliances. It is an important document. Please keep it with your proof of purchase
documents in a safe place for future reference should you require service for your
Appliance.
1. In this warranty
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has the same meaning
referred to in the ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product purchased by you accompanied by
this document;
(d) ‘ASR’ means Residentia Group authorised service representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd of 20 Yaltara Avenue, Bundoora
Victoria 3083, ACN 600 546 656 in respect of Appliances purchased in Australia;
(f) ‘major failure’ as referred to in clause 10 of this warranty has the same meaning
referred to in the ACL and includes a situation when an Appliance cannot be repaired
or it is uneconomic for Residentia Group, at its discretion, to repair an Appliance
during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal, domestic or household use (i.e.
normal single family use) as set out in the instruction manual, the Appliance
is warranted against manufacturing defects in Australia for 12 months
following the date of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-
sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or its ASR will, at no extra charge if your Appliance is readily
accessible for service, without special equipment and subject to these terms and conditions, repair or
replace any parts which it considers to be defective. Residentia Group or its ASR may use remanufactured
parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of
Residentia Group. This warranty does not apply to light globes, batteries, lters or similar perishable parts.
4. Parts and Appliances not supplied by Residentia Group are not covered by this warranty.
5. You will bear the cost of transportation, travel and delivery of the Appliance to and from Residentia Group
or its ASR. If you reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Residentia Group or its ASR,
in all instances, unless the Appliance is transported by Residentia Group or its ASR,
the Appliance is transported at the owner’s cost and risk while in transit to and from
Residentia Group or its ASR.
6. Proof of purchase is required before you can make a claim under this warranty.
Continued over page →

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Warranty continued
7. You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions supplied with the
Appliance;
(b) the Appliance is modied without authority from Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal has been removed or defaced;
(d) the Appliance was serviced or repaired by anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates and the relationship between you and Residentia Group are
governed by the law applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia Group excludes all warranties and liabilities (other than as
contained in this document) including liability for any loss or damage whether direct or indirect arising
from your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Residentia Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the
Appliance fails to be of acceptable quality and the failure does not amount to a major failure. The benets
to you given by this warranty are in addition to your other rights and remedies under a law in relation to
the Appliances or services to which the warranty relates.
11. At all times during the Warranty Period, Residentia Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an Appliance has a valid warranty claim applicable to it.
12. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of this
warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
13. You accept that if you make a warranty claim, Residentia Group and its ASR may
exchange information in relation to you to enable Residentia Group to meet its
obligations under this warranty.
IMPORTANT Before calling for service, please ensure that the steps in point 12 have been followed.
Service: Please call 1300 11 HELP (4357)
Spare Parts: Please call 1300 11 PART (7278)
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
The Australian Consumer
Law requires the inclusion
of the following statement
with this warranty:

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User Manual:
Notes

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Model Code/s:
ECG6F