ESET NOD32 ANTIVIRUS 4 - FOR MICROSOFT WINDOWS... User manual

Quick Start Guide
Microsoft® Windows® 7 / Vista / XP /  /  / 

ESET NOD Antivirus provides state-of-the-art protection for your
computeragainstmalicious code. Based on the ThreatSense® scanning
engine first introduced in the award-winning NOD antivirus system,
ESETNODAntivirus continues to deliver unprecedented protection against
zero-day threats, without the need for constant reactive signature updates
to recognize the threats. This manual will guide you step-by-step through the
quick setup and configuration of the product.

Protects you from hidden backdoors,
downloaders, exploits, crackers,
hijackers, password stealers, key
loggers and proxys.
Antispyware
Proactively detects and disables
more known and even unknown
new malware threats than any
other security product.
Antivirus

Protection status informs you about the
current protection level of your computer
and security.
A computer scan is an important part
of each antivirus solution. It is used to
perform ascan of the files and folders
onyour computer’s disk(s).
This section contains important
information about the program updates.
It is vitally important for the program
toupdate regularly to provide the
maximum level of protection against
thelatest threats.
The ESET Smart Security setup options
allow you to adjust the protection levels
ofyour computer.
The Tools section, available in extended
mode, allows you to enter to advanced
features: log, quarantine and scheduler.
Comprehensive help and support for
ESETSmart Security. You can also contact
ESET technical support directly from here.
User interface

Before commencing installation,
please close all open programs
on your computer. ESET NOD
Antivirus contains components that
may conflict with another antivirus
program which may already be
installed on your computer ESET
strongly recommends that you remove
the other program to prevent potential
problems. You can install ESET Smart
Security from an installation CD or
from afile that you download from the
ESET website.
Launching the installation
To launch the installer wizard, either
do one of the following:
• If you instal l from the installation
CD, insert the CD into the CDROM
drive and the installation should
automatically begin.
Installation
• If you install from a downloaded file
doubleclick the file you downloaded
to launch the installer.
After launching the installer and
accepting the license agreement,
the installer will oer two types of
installation.
Typical  only the most important
parameters will be configuwred during
installation. Other parameters will be
preset to their recommended settings.
This mode provides our recommended
comprehensive protection and is
suitable for most users.
Custom  enables configuration
of all advanced parameters during
installation.
This guide describes typical installation.

Product activation
In order for ESET NOD Antivirus
to function correctly, it must first be
activated. There are three activation
methods available:
Activate using a activation key
Select this option to activate ESET
NOD Antivirus on your computer
directly after purchase. The Activation
key is a  or character code, which
is included in the product package
on the license certificate. If you
purchased online, the registration
key is sent to the email address used
at time of purchase. To activate ESET
NOD Antivirus, click Next and enter
your activation key. Then, click Next
and enter the contact information
required to complete the activation.
After installation, ESET NOD
Antivirus will contact ESET’s servers.
Your username and password will be
retrieved and will be automatically
inserted into the Update setup section.
In addition, your username, password
and other license information will be
sent to the email address you supplied
when activating.
Activate using a Username and
Password
If you already have a valid username
and password, select the Activate
using a Username and Password
option, click Next and enter your
username and password. Your
username and password is required
in order to download regular virus
signature and program updates.
Continue without product activation
Select this option and click Next if
you wish to enter your username,
password and registration key after
installation is completed. ESET
NOD Antivirus will still protect your
computer, however, no new virus
signature updates will be downloaded
until the product is activated. Since it
is essential that ESET NOD Antivirus
is updated regularly to provide the
maximum level of security for your
computer, we recommend that you
activate the program immediately
after installation. To do this, enter your
username and password click Update
> Username and password setup...,
or your activation key Update >
Register… from the main program
window.
Click NEXT to proceed to the next step.

ThreatSense.Net
ThreatSense.Net plays an important
role in our research into new detection
technologies for capturing malware
proactively and thus providing you
with better protection.We recommend
that you leave the ThreatSense.Net
Early Warning System activated.
Click NEXT to proceed to the next step.
Detection of potentially
unwanted applications
Since some potentially unwanted
applications are used legitimately, and
might not necessarily pose a security
risk, the user‘s consent is required to
enable detection. We recommend
selecting the Enable detection of
potentially unwanted applications
option.
Click NEXT to proceed to the next step.
Completing the installation
When all necessary parameters
have been configured, start the final
installation by clicking the Install
button. The installation progress
will be indicated by aprogress
bar. After installation is complete,
ESETNODAntivirus will be started
automatically. Since acomputer
restart is not normally required,
you can carry on working with
ESETNODAntivirus working in the
background to protect your computer
from malware threat.

Starting ESET NOD32 Antivirus
ESET NOD Antivirus starts
protecting your computer immediately
after installation. You do not have
to start the program to activate it.
However, at any time you may open
ESET NOD Antivirus to check your
protection status or to perform various
scanning and maintenance tasks.
To start ESET NOD Antivirus do one
of following:
• Double click on the ESET NOD32
Antivirus icon located in your
Windows notification area of Task
bar System tray
• On the windows taskbar click Start
> All Programs > ESET > ESET NOD32
Antivirus > Display user interface

Entering User name and Password for update
If your license has expired and you
have received anew username and
password after purchasing arenewal
or you did not enter your username
and password during installation
enter the new username and password
in the update setup window. This is
vital for the proper functioning of
updates and for ensuring that your
computer is continually protected
against newly emerging threats.
In the left pane of the ESET Smart
Security screen, select Setup and then
click Enter Username and Password
on the right.
Enter the username and password
you received into the License details
window and click OK to confirm The
username and password are both case
sensitive. Enter them carefully and
exactly. Copying and pasting from the
license email is recommended.
If you have purchased ESET NOD
Antivirus, but did not activate it
during installation, you can do so by
clicking Update > Register. Enter your
registration key, supply all necessary
information and click Submit. Your
username and password will be
automatically inserted in the Update
setup section and an email containing
this authentication data will be sent to
your registration email address.
Update
By default, ESET NOD Antivirus
comes with a predefined task to ensure
regular updates see the Scheduler
section in the product manual. If you
have not entered your User name
and Password during installation and
no update has been performed yet,
we recommend starting the update
manually as follows:

• Select Update in the left pane of the
main ESET NOD Antivirus screen
• Click Update virus signature
database
The update module will connect to the
Internet, contact an available ESET
update server and download digitally
signed update files, which contain the
most recent malware signatures and
Computer scanning
After successful installation and
update, we recommend that you
perform a complete computer scan
for threats. To do this, click Computer
scan in the main ESET NOD Antivirus
screen and select Standard scan.
Scanning of all local hard drives will
start. As long as the scan continues,
the status window shows the
progress bar as well as the current
statistics about scanned and infected
files found. Ifa threat is detected,
ESETNOD Antivirus quarantines
the file and displays an alert in the
system tray area. You should be able to
continue working as normal while the
scan takes place.
new definitions for advanced heuristics
and other program modules.
As soon as a newer update has been
installed, ESET NOD Antivirus
displays a notification in the system
tray area showing the version number
of the installed virus signature
database.

Protection Status indication
ESET NOD Antvirus’s current
protection status is indicated in the
following ways:
• The system tray icon
• A detailed report in the Protection
status window
In the event that any protection
module is disabled, the Protection
status window will show the name of
the disabled module, along with a link
allowing you to reenable it.
The individual protection statuses are
indicated by the following  colors:
green recommended  Antivirus
protection is working properly and
your computer is protected against
malicious software as well as network
attacks. This status indicates that all
protection modules are enabled and
the virus signature database is upto
date.
yellow  Realtime file system
protection is enabled, but the
maximum level of protection is not
ensured: The yellow icon is displayed
if any of the following events have
occurred:
• Document protection, Email client
protection, or Web access protection
is disabled or malfunctioning
• Operating system is not up to date
red – The realtime file system
protection is disabled. Since the proper
functioning of these modules is vital to
your system’s security, we recommend
enabling the inactive module
immediately..

Resolving Issues
ESET’s technical support specialists
are ready to assist you in resolving
potential problems. Before contacting
technical support, we strongly
recommend that you search for
asolution on the ESET website first.
This will help you resolve the problem
quickly within acouple of minutes.
Answers to the most frequently asked
questions can be found at:
http://www.eset.eu/support/faq
For various problem solutions,
directions and hints, read our
knowledge base:
http://www.eset.eu/support/
knowledge
To contact ESET’s technical support,
please fill in the support query
submission form integrated into
the program. Instructions are in the
following section of this manual or use
the web form available at the following
url if for some reason you cannot use
the integrated form:
http://www.eset.eu/support/form
Submitting atechnical
support query
In the event of aproblem, contact
ESET’s technical support using the
query submission form integrated in
the program. In the Help and support
section, select Technical support query.

Awindow with contact information,
issue type and its specification
will appear. Filling in the contact
information correctly is crucial for
receiving aswift response to your
query.
In the Subject field, enter aconcise
description of the issue or question.
Next, type in as detailed description of
the issue as possible in the Question
or issue description field.
Click NEXT to proceed to the next step.
In addition to the issue description, the
program also supports submission of
other important information to ESET
that can help find the source of the
problem. We strongly recommend that
you leave all options selected.
To view the information submitted in
the XML format before submission,
check the Display submitted data
with confirmation checkbox.
Besides submitting system information,
you can also attach any file if relevant
to the issue or question.
Click NEXT to proceed to the next step.
After you have filled in all necessary
information, submit the query to
technical support by clicking the
FINISH button.

Atechnical support representative will
contact you as soon as possible.

www.eset.com
Copyright © 2009 ESET, spol. s r.o. ESET, logo of ESET, NOD, ThreatSense, ThreatSense.Net
and/or other mentioned products of ESET, spol.sr.o. are registered trademarks of ESET,spol.sr.o.
Other companies mentioned here or products, may be registered trademarks of its proprietors.
Produced according to quality standards of ISO :.